PYMNTS

AUGUST 16, 2017

Engaging with consumers and boosting positive customer experience is something that’s in constant motion for brick-and-mortar retailers and restaurateurs. At retail eCommerce conference eTail East this past Monday (Aug. This week, Panera Bread is upping the ante with its digital offerings.

Customer Experience 109

Customer Experience United States Mobile Branding 109

Perficient

NOVEMBER 17, 2020

At the same time, Covid-19 presents opportunities for business leaders in the banking industry and beyond to develop strategies and branding that will define their future, as distinct market forces and customer behaviors will certainly emerge in the “new normal.” But broadly speaking, we haven’t changed our priorities.”.

Mobile 294

Mobile Online Conference Customer Experience 294

Insights on Business

FEBRUARY 6, 2019

The financial services industry is one of the fastest adopters of this technology. Attend session 1702, “Digital Humans—Bringing Human Touch to Digital Customer Interactions ” to hear speakers from UBS and UBank share what they’ve learned from deploying FaceMe Intelligent Digital Human Platform. Smart starts here.

Technology 144

Technology Video social media Case Study 144

PYMNTS

JUNE 5, 2019

The Amazon Re:MARS conference in Las Vegas has been churning out technology news for the company. Now, according to reports , Amazon’s Consumer Worldwide CEO Jeff Wilke has announced a new AI-powered fashion search tool called StyleSnap, designed to help customers find clothes to buy. This is not the first service of its kind.

Tools 145

Tools Las Vegas Conference Customer Experience 145

Insights on Business

MAY 25, 2018

On May 22, about 100 C-level executives from leading financial services institutions joined us for an all-day conference about defining what a future-ready enterprise is, and how to build it. Transformative technologies like cloud, AI, security, quantum, and blockchain were all discussed, in theory and in practice. Enter the platform.

Technology 93

Technology Training Customer Experience blockchain 93

PYMNTS

APRIL 29, 2020

New developments are focusing on supply chain, government activity and infrastructure to improve the customer experience as post-pandemic retail finds its legs. A report from the Canadian Conference Board, among others, has raised some concerns in that area. Several of those developments can help SMBs.

Retail 154

Retail Customer Experience Branding Conference 154

PYMNTS

OCTOBER 16, 2018

In a bid to serve customers through digital channels, quick-service restaurants (QSRs) are rolling out new innovations. These technologies bring more options for consumers to order and pay for their meals, such as kiosks and mobile ordering. With the addition of kiosks, McDonald’s is focusing on customer experience and choice.

Innovation 183

Innovation Mobile Branding Maryland 183

William Mills

DECEMBER 12, 2017

Customer experience, automation, machine learning, artificial intelligence (AI), ease of use, flexibility – all of these were part of the discussions at this year’s SourceMedia’s Small Business Banking Conference in Austin, Texas. AI Foundry. www.aifoundry.com. RCGILTNER Services, Inc. www.rcgiltner.com. RCGILTNER Services, Inc.

Conference 40

Conference Innovation Lending Customer Experience 40

Abrigo

OCTOBER 20, 2020

Plan for new technology and innovations. virtual conference, to learn from industry thought leaders, peer institutions, and other experts. At the end of the day, what counts for the customer is speed,” said panelist Okan Akin, President and Chief Risk Officer of Allegiance Bank. Planning for new technology and innovations.

Management 195

Management Lending Community Strategy 195

PYMNTS

APRIL 30, 2018

Startup Amaryllis made an appearance at TRANSACT 18 in Las Vegas April 16 through 19 – the company’s first 10-by-10 booth at a major conference, noted CEO Mark Bishopp , and an experience that was right in line with the startup’s goal to make 2018 “the year of getting the word out” about Amaryllis.

Las Vegas 122

Las Vegas Conference Meeting Branding 122

PYMNTS

OCTOBER 24, 2019

During the post-earnings conference call on Thursday (October 24), Capital One CEO Richard Fairbank said that pulling into the third quarter the company’s domestic card business “continued to deliver strong results and gain momentum.” Capital One said Q3 revenue decreased 2 percent year over year to $7 billion.

Capital 101

Capital Cards Conference Customer Experience 101

PYMNTS

DECEMBER 26, 2019

To help bring these options to more consumers, retailers and technology companies decided to join forces. Then, in February, Dunkin’ CEO David Hoffmann said in an earnings conference call that the company was teaming with Grubhub for a delivery pilot that links directly with its point of sale (POS) systems. and Chicago.

Retail 134

Retail New York City Los Angeles New York 134

PYMNTS

AUGUST 14, 2019

The department store retailer bolstered its omnichannel efforts while opening a distribution center for its off-priced business that taps into cloud computing technology; however, it struggled with inventory during the quarter. Our customers love the expanded selection,” he said. Omnichannel Experiences.

Columbus 100

Columbus DC Branding Google 100

PYMNTS

OCTOBER 9, 2019

is putting more of its hopes into digital and mobile channels — and online culture — to expand revenue and its brand profile, and make up for declining wholesale sales. The success of that ongoing effort could provide lessons or warning for other venerable clothing brands as consumers of all types increasing use the web to buy apparel.

Branding 139

Branding Google social media Case Study 139

Perficient

MAY 28, 2020

More on How We’re Working with Pega Technology: Cloud-based business solution streamlines user experience and reduces costs. BONUS: Attend Conferences, like we did at PegaWorld 2019. Enjoy Autonomy and Flexibility. Dana Blades , Senior Technical Consultant. I have access to training and continuing education.

Leadership 467

Leadership Groups DC Management 467

PYMNTS

OCTOBER 30, 2019

Brands on Wednesday (Oct. 30) even as the quick-service restaurant (QSR) operator — which runs the Taco Bell, Pizza Hut and KFC brands — touted its expansions in digital and mobile services. It also announced new leadership, and a new hire who will oversee the brand’s ongoing digital and mobile push.

Leadership 100

Leadership Kentucky Branding Mobile 100

Social Assurance

APRIL 13, 2021

For most financial brands, Artificial Intelligence, Machine Learning, and Cognitive Banking are still concepts and buzz words that we hear at a conference or read in an industry-related article (not like this one you’re currently reading) that leaves you more intimidated than empowered. View our Resources on Marketing Technology.

Branding 15

Branding Fraud Arizona Data 15

FICO

MAY 15, 2023

“With the pandemic, the world underwent rapid changes, and we realized that customers were seeking out digital experiences that were tailored to their needs and offered convenience,” said Steven Horbury, credit and affordability head of customer operations at AGL. “As

Payments 52

Payments Video Customer Experience social media 52

Gonzobanker

DECEMBER 20, 2019

There is an understanding that technology and fintech are going to cause radical change, but the how, how big and when are still very unclear. A finance pro who was not afraid of technology, Trylko brought respect and class to every endeavor he undertook. Its Baldrige-winning tenacity on customer experience is legendary and consistent.

Idaho 148

Idaho Conference Data Marketing 148

William Mills

APRIL 26, 2017

William, Steven and I are at the FinovateSpring Conference getting ready for a great day of demos. He has more than 30 years of experience in financial technology and is a recognized leader in financial and technology marketing. Stay tuned! finovate Tweets. Ramirez is CEO of Beyond the Arc, Inc.

social media 68

social media Customer Experience Marketing Strategies Strategy 68

Gonzobanker

DECEMBER 14, 2023

Meanwhile, technology changes continued at a breakneck pace, with generative AI the biggest topic around management tables. The specifics are unclear, but bankers recognized that this will be an absolute game-changing technology in future years, and delivery will change in ways we can’t even conjure yet.

Fintech 194

Fintech Community Regional Technology 194

PYMNTS

FEBRUARY 23, 2018

Taco Bell is living más as it pulls ahead of Burger King as the fourth-largest quick-service restaurant (QSR) brand with new delivery options and, yes, nacho fries. percent in 2017, Taco Bell has been drawing in customers with new food items, a Live Más marketing campaign and new nacho fries for $1. But McDonald ’s Corp.

Online 101

Online US Payments Mobile 101

PYMNTS

OCTOBER 7, 2016

Manchester is known for its world class universities, leaders in technology and science. Large global firms such as RBS and BNY Mellon already call Manchester home, and the city also holds the IT centers for other global financial services brands, such as Lloyds and Barclays,” Manchester’s Inward Investment Agency recently announced.

Fintech 201

Fintech Industry Big Data Trends 201

PYMNTS

MAY 6, 2019

To create more convenient ordering experiences and build loyalty, quick-service restaurants (QSRs) are innovating with the help of digital and mobile technologies. From Starbucks to Dunkin’ and Chipotle Mexican Grill , QSRs are working to enhance their customers’ experiences through technology. Mobile Ordering.

Innovation 115

Innovation Mobile Management Conference 115

William Mills

JULY 19, 2018

While many of the industry’s premier conferences have come and gone, there are still many more to look forward to for the rest of 2018. However, some of the smaller, more intimate events may have more of an impact on your bottom line than the big, national conferences that are already on your radar. 5-7 in San Diego. 14-17 in D.C.

Conference 42

Conference San Diego Dallas San Francisco 42

PYMNTS

MARCH 14, 2017

voice) to interact with people, brands, or services and bots that heretofore have had no real place in the bidirectional, asynchronous messaging context.”. At this conference, Facebook announced it was partnering up with the likes of CNN, 1-800-Flowers and other retailers to provide a more enhanced offering.

Retail 122

Retail Training Conference Technology 122

PYMNTS

FEBRUARY 7, 2019

Amid a push to make its restaurants more accessible to customers with digital technology, Chipotle Mexican Grill reported better-than-expected earnings results for the fourth quarter. During the quarter, Chipotle Mexican Grill CEO Brian Niccol noted in an earnings conference call, the company saw a 6.1 billion and $1.34.

New York 139

New York System Company Innovation 139

Cisco

MAY 25, 2021

When in the office, Cisco smart collaboration devices on desk or in conference rooms not only deliver superior experiences designed to engage people, but they can be used to ensure well-being and drive a sense of belonging.

Strategy 71

Strategy Mobile Study System 71

Perficient

SEPTEMBER 29, 2020

Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. And how’s consumer buying behavior changing and how does that impact the need for brand trust?

Marketing 294

Marketing Branding Data Industry 294

NCR

SEPTEMBER 1, 2017

Many hugely successful companies and globally recognized brands have demonstrated what can be achieved when design is placed at the heart of how a business operates. This is an approach that is being embraced by the likes of Barclays, BBVA and Bank of Ireland. The case for design in business. ” Integrating design into business culture.

Customer Experience 100

Customer Experience Strategy Innovation Virginia 100

Fintech Labs Insights

JULY 1, 2016

The technology creates an end-to-end, out-of-band channel between the users’ mobile device and the financial institution’s back-end systems to enable transmission of digital signature certificates and other communication between FIs and their customers.

Technology 16

Technology San Francisco Mobile Digital Banking 16

NCR

AUGUST 29, 2017

Digital technologies including smartphones, tablets, and wearable devices have transformed the way consumers access banking services. Customers no longer have to rely on the local bank branch to make payments, check account balances, and deposit checks, which has led many to predict the demise of the retail bank.

Meeting 74

Meeting Mobile Examples ATM 74

PYMNTS

OCTOBER 19, 2016

The most important opportunity on the horizon is not growing online sales in isolation but rather helping traditional retailers upgrade into a brand-new retail model,” he wrote. This new technology comes after Alibaba introduced a facial recognition technology for the Alipay mobile payments service advertised as “pay with a selfie.”

Retail 100

Retail Technology Trends Online 100

CB Insights

NOVEMBER 6, 2018

Search data helps brands understand shopper preferences. Beauty brands partner with Google Assistant and Home. Messenger taps brands for beauty bots. Instagram powers digital beauty brands. Google’s search data helps brands understand beauty shopper preferences. YouTube powers beauty influencers.

Google 72

Google Apple Industry Branding 72

PYMNTS

APRIL 13, 2016

Prior to the announcement — which was made at Magento’s Imagine 2016 conference in Las Vegas — Mark Lavelle, CEO of Magento Commerce , spoke with MPD CEO Karen Webster about its new PaaS (Platform as a Service) model and its intended place in the evolution of cloud computing. and runs on Amazon Web Services (AWS) — as unique.

Las Vegas 100

Las Vegas Software Management Examples 100

Gonzobanker

DECEMBER 17, 2021

This is an innovation-seeking franchise that has built a solid brand and never got over its skis in execution. Simultaneously the bank invested in Paladin Fraud, Trabian Technology, and Chartwell Compliance to provide compliance and risk management solutions in the complex and connected web of fintech partnerships. RIP, Brandon Dewitt.

Fintech 142

Fintech Strategy Leadership Lending 142

ZootBlog

OCTOBER 28, 2015

You can’t attend a financial industry conference or read any banking publication these days without some mention of EMV. My first experience using the new technology—or more accurately, the decades’ old technology recently adopted by the United States —was with my corporate card. EMV, is anyone tired of hearing about it?

Cards 60

Cards United States Security Fraud 60