Perficient

NOVEMBER 20, 2020

Stock footage and photography exists, but they don’t always quite fit the bill when you are wanting to create powerful, on-brand digital experiences. However, in order to achieve and sustain this level of truly individualized digital experience, you’ll have to do more than just create a lot of content.

Video 322

Video Tools Digital Strategies Marketing 322

PYMNTS

OCTOBER 6, 2019

ModCloth offers exclusive indie and vintage-inspired women’s clothing, shoes, handbags and accessories for 18- to 35-year-old women, while Go Global Retail is a brand investment platform for strategic investors in the consumer sector. Walmart acquired the assets and operations of ModCloth in March 2017 for an undisclosed amount.

Retail 129

Retail Branding Strategy Digital Strategies 129

PYMNTS

SEPTEMBER 3, 2019

CellPoint Mobile, which specializes in digital commerce and payment solutions for airlines and travel companies, today rebranded as CellPoint Digital with a new website and product offerings, the company said in a press release on Tuesday (Sept. We started out with a radical, mobile-first solution.

Mobile 129

Mobile Payments Branding User Experience 129

PYMNTS

JANUARY 20, 2021

In announcing its fiscal second-quarter results, the Cincinnati-based consumer goods giant also credited its “constructive disruption” strategy for a 15 percent jump in earnings, which also allowed it to increase its full-year forecast. In particular, the company is linking its continued growth with what it calls “constructive disruption.”.

Online 292

Online Report Strategy Trends 292

PYMNTS

FEBRUARY 28, 2019

Chinese eCommerce company JD.com and luxury fashion platform Farfetch are expanding on a previous partnership to bring a “Premier Luxury Gateway to China,” according to a release by the companies. JD plans to continue to partner with luxury brands and offer them to its customers.

Branding 123

Branding Digital Strategies Strategy Operations 123

PYMNTS

OCTOBER 7, 2019

7) in the light of continued losses by its parent company. The Wall Street Journal is reporting that a few dozen are being laid off in the company, which has about 600 employees. These decisions are not taken lightly, but we believe they are necessary to set the brand and business up for long term success,” a spokeswoman said.

Online 100

Online Retail Digital Strategies Branding 100

Perficient

OCTOBER 29, 2020

Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. For any brand that promises to entertain, motivation should center on pleasure. Yet the platform’s self-imposed user experience shortcomings left the company exposed to new headwinds.

US 294

US social media User Experience Digital Strategies 294

PYMNTS

DECEMBER 6, 2019

Fast casual chain Chipotle Mexican Grill became one of the first major restaurant brands to pioneer the mobile ordering experience in 2008. The company has since expanded its digital ordering portfolio to include artificial intelligence (AI)-powered phone ordering, drive-thru pickup lanes and a reordering feature through Amazon’s Alexa. .

Strategy 130

Strategy Innovation Digital Strategies System 130

Perficient

FEBRUARY 24, 2021

The digital world is global, now, more than ever. 2020 was a year that challenged companies in every industry to not only adapt to an increasingly digital world, but to innovate quickly and accelerate their digital initiatives to survive in the competitive marketplace. Offshore Delivery Benefits. Greatest Cost Savings.

Software 294

Software United States Strategy Regulation 294

PYMNTS

NOVEMBER 7, 2019

Alibaba Group’s logistics operator is partnering with Pochta Russia and Aviastar-Tu to launch direct China-Russia cargo delivery flights, Reuters reported on Thursday (Nov. Alibaba’s Cainiao logistics operator is leasing seven cargo planes to fly every day from China to Moscow, Yekaterinburg and Krasnoyarsk.

Digital Strategies 100

Digital Strategies Regional Operations Innovation 100

PYMNTS

MAY 22, 2018

Ahold Delhaize USA , the supermarket operator, announced news on Tuesday (May 22) that it is creating a new entity dubbed Peapod Digital Labs, which will drive digital and eCommerce innovation. In a press release , the company said it has named JJ Fleeman as president of Peapod Digital Labs and chief eCommerce officer.

Branding 100

Branding Innovation America Strategy 100

PYMNTS

MARCH 27, 2019

To present brands that allow them to stand out from retail competitors, merchants in the hospitality space are turning to innovations. Burger King is turning to coffee subscriptions amid the breakfast wars: Members of BK Café can receive one small coffee each day from the quick-service restaurant (QSR) company for a $5 monthly fee.

Innovation 130

Innovation Branding Retail Meeting 130

PYMNTS

DECEMBER 5, 2019

Quick-service restaurants (QSRs) have heard the call for innovative digital ordering capabilities, with several major brands stepping up their investments in this area. The company has partnered with autonomous technology firm Nuro with plans to put driverless delivery vehicles to work in Houston, Texas, by the end of 2019.

Innovation 131

Innovation Houston Metro Mobile 131

PYMNTS

FEBRUARY 6, 2020

The very best among them have large digital strategies that address the full guest experience, from ordering on a mobile device to purchasing on-site right up through food delivery and encouraging the next visit. The company recently rolled out a nationwide loyalty program — powered by Paytronix — after a promising pilot.

Mobile 191

Mobile Operations Technology Payments 191

PYMNTS

APRIL 2, 2019

In a blog post, Tom Ward, senior vice president of digital operations at Walmart, said the retailer is building platforms with partners including Google to help customers shop via voice. That means customers won’t have to say the brand, size or type of milk but just say milk. He is reportedly heading to Pinterest.

Google 165

Google Digital Strategies Technology Strategy 165

PYMNTS

JANUARY 11, 2021

While the trend of corporate treasurers seeking ways to enhance the global visibility of bank accounts and payment flows was clearly there well before the pandemic, said Georgakopoulos, what changed was a sense of urgency from clients to move to a digital environment with a renewed focus on guiding their organizations through the volatility.

Payments 198

Payments Strategy Fintech Tools 198

PYMNTS

JUNE 5, 2019

Russian eCommerce giant Mail.ru, mobile company MegaFon and Alibaba have announced a joint partnership for a new venture called AliExpress Russia JV, according to reports. The new operation will cater to Russia and the surrounding countries of the Commonwealth of Independent States (CIS). It’s estimated to be worth about $2 billion.

Digital Strategies 122

Digital Strategies Groups Mobile Regional 122

PYMNTS

MAY 5, 2020

Optoro will integrate Returnly’s eCommerce returns technology into its platform to now offer an end-to-end returns solution for retailers and brands, to boost revenue and cut costs. Essentially merchants are operating in South-east Asia on a number of channels — retail, marketplaces, DTC websites.

Florida 205

Florida Retail Tampa Customer Experience 205

Cisco

MAY 5, 2021

Technology-fueled disruptors continue to threaten traditional financial businesses with the rise of fintech, challenger banks, and digital-only financial services. At imimobile, we’re focused on enabling the world’s top financial brands to compete with disruptors and fintech’s. Futureproof your CX strategy.

Customer Experience 129

Customer Experience Branding Tools Strategy 129

PYMNTS

DECEMBER 22, 2020

The QSR began as a hot dog stand in New York City’s Madison Square Park in 2001 and has since grown to become a global brand, with more than 250 locations around the world. . The past year has proved to be challenging and at times perilous for QSRs as they work to take all facets of their operations digital.

Customer Experience 162

Customer Experience Tools New York Strategy 162

PYMNTS

FEBRUARY 23, 2018

Taco Bell is living más as it pulls ahead of Burger King as the fourth-largest quick-service restaurant (QSR) brand with new delivery options and, yes, nacho fries. McDonald’s CEO and President Steve Easterbrook told the Bernstein Strategic Decisions Conference in New York that the company sees great potential in delivery.

Online 101

Online US Payments Mobile 101

PYMNTS

DECEMBER 18, 2019

These are just some of the ways that these companies, among others, are allowing consumers to order their favorite menu items from burgers to coffee with the help of mobile technology: The number of McDonald’s restaurants offering delivery is 23,000. And the company is growing its delivery efforts.

Mobile 131

Mobile New York City Innovation New York 131

PYMNTS

OCTOBER 31, 2016

billion Mastercard and Maestro branded cards out in the field, up six percent year over year. Beyond the macro, and drilling down to company specifics, Banga said that the acquisition of Vocalink proceeds as planned, with the first hurdle crossed, with the ball now in the UK’s court post EU review. percent, Canada was up 9.8

Digital Strategies 100

Digital Strategies Strategy US Cards 100

PYMNTS

OCTOBER 11, 2019

This week the big headline generator wasn’t anything that either brand was selling, or doing in service or sales, but instead what a spokesperson said — specifically what they said about the current controversy over Amazon’s place in claiming the consumer’s whole paycheck. Big Plays of the Week: The Digital Brand Reshuffles .

Leadership 100

Leadership Apple Branding Retail 100

Cisco

OCTOBER 19, 2020

Today, given the healthcare reality in the world, increasingly digitized customers demand greater speed, security, and new experiences in banking services. As companies accelerate towards a digitized and automated future, digital transformation is no longer an option, it’s a necessity.

User Experience 71

User Experience America Security Digital Banking 71

PYMNTS

JANUARY 21, 2020

The company intends to make a “hybrid” ghost kitchen out of an old Chick-fil-A that will offer items such as garlic crab fries and grouper sandwiches. News surfaced in March that the AI-powered personalization platform operator Dynamic Yield was being acquired by McDonald’s.

Tampa 134

Tampa Detroit Philadelphia Technology 134

Perficient

SEPTEMBER 29, 2020

Our focus is on customer experience-oriented strategy and aligning our clients’ technologies, investments, and what their business operations are that deliver a great customer experience. And for those of you who don’t know me, I’ve been involved in digital marketing for over 20 years. Eric: Awesome.

Marketing 294

Marketing Branding Data Industry 294

FICO

JULY 11, 2022

There are dynamic shifts occurring in terms of how customers prefer to communicate with the companies that they do business with, especially when it involves debt collection. Digital omnichannel communication acts as a “virtual agent” that guides the customer through simple self-service which will result in increased account resolutions.

Strategy 52

Strategy Analytics Operations Digital Strategies 52

PYMNTS

SEPTEMBER 10, 2019

But it is important that ATMs are embedded in the digital strategy of the bank, too.”. That multi-faceted strategy, he said, embraces services that are necessary not only for individual consumers, but also for small businesses that operate in cash-intense verticals, he told Webster. The Consumer.

ATM 158

ATM Examples Course Strategy 158

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. UK Digital Bank Monzo Taps Visa Exec as US CEO. Monzo , London’s digital unicorn, has appointed TS Anil to head U.S. operations. The company said on Tuesday (Dec.

Millennials 101

Millennials Colorado Google Leadership 101

Gonzobanker

SEPTEMBER 4, 2018

In our work with banks and credit unions around the country, an unavoidable truth comes up again and again: Even the flashiest digital strategy falls flat without the backing of a strong contact center. Long-neglected contact center operations are finally getting attention from the C-suite.

Technology 131

Technology Resources Fraud Strategy 131

PYMNTS

DECEMBER 15, 2017

Though there will be other use cases down the road, Mastercard’s head of prepaid and inclusive growth for North America markets, Solana Cozzo , said in a recent interview with Karen Webster that the company wanted to start with millennials since this demographic does not have an easy on-ramp into the financial mainstream. The Pros Of Prepaid.

Millennials 134

Millennials Management Cards Security 134

CB Insights

JANUARY 6, 2019

From supply chain and inventory improvements to new payment options, these brands are going all in on digital. The Home Depot also operates a secondary lab out of Austin called BlackLocus. CVS — Digital Innovation Lab. The CVS innovation center is focused on creating new digital health solutions.

Innovation 77

Innovation Retail Branding Technology 77

PYMNTS

JULY 22, 2016

VocaLink is clearly part of that strategy. The network operates BACS, the automated clearing house that acts as a conduit to direct credit and direct debit payments between bank accounts; faster payments, which is the real-time account to account payments service conducted over mobile, internet and phone rails, and LINK, the U.K.’s

Payments 100

Payments Mobile Strategy Digital Strategies 100

FICO

JUNE 21, 2022

A similar number (25%) of well-established banks also expect to be fully reliant on deployment of data warehouses and analytics operations via cloud-hosted decision platforms. Digital decision platforms have been driving a diverse mix of innovations. Key Steps on the Digital Decision Platform Journey. million (US$9.7

Management 52

Management Customer Experience Regional Strategy 52

FICO

MARCH 28, 2023

When asked about their ability to effectively use the data for things like targeting customers, supporting their brand and products, and developing new products, there was an obvious lean toward being “ineffective” versus “effective.” Your ‘Digital Teams’ have become the productivity backbone of your digital strategy.

How To 52

How To Analytics Data Strategy 52

CB Insights

MAY 10, 2018

Before Bruce Doolin Henderson opened the doors of Boston Consulting Group on July 1, 1963, the concept of “competition” barely existed in American business culture, let alone the concept of strategy. There were great, successful companies. Those companies made plans. ” —Walter Kiechel. Each one is still growing.

Strategy 78

Strategy Management Analytics Tools 78