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Who is Coming After Gen Z and What Will They Expect from a Customer Experience?

Perficient

Seems like a good customer experience aided by the right tools and technologies will be p assé for this generation. a pandemic resulting in: rapidly shifting social and community norms. feelings of personal, family, community, and world ‘ stuckness ‘ So What? Day trips to the Moon.

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Title Nine Boosts Its Brand, Customer Experience

PYMNTS

Developing a cohesive environment where both customers feel a sense of community and the website brand matches that can be a challenge. The retailer’s website has now upgraded its website for enhanced functionality, product content, personalized selling tools, improved checkout processes and a heightened mobile experience.

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Perficient Named 2021 Acquia Partner of the Year for Drupal Cloud

Perficient

The awards acknowledge excellence in overall revenue performance, growth with Acquia’s Open Digital Experience Platform (DXP), outstanding contributions to Acquia product innovation, and impact on their communities. We’ve enhanced upon the Acquia Drupal Cloud to provide ideal experiences in healthcare that meet HIPAA requirements.”.

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Steal This 5-Step Banking Innovation Playbook from Gentle Monster

South State Correspondent

Honkook Kim and his Gentle Monster Brand is a perfect example. With financial hardship, competition from dominant players, and a startup budget, Gentle Monster faced many of the same challenges as a community bank. For inspiration in banking innovation, we often look to other industries.

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5 things banks need to do to boost customer experience

NCR

With the landscape shifting rapidly for the financial services industry – thanks to the rise of digital and changing consumer expectations – being able to provide a strong customer experience (CX) can be a key differentiator that helps banks stand out in a crowded and increasingly competitive market.

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Huntington Teams With TCF Financial In $22 Billion Bank Merger

PYMNTS

first, digitally powered customer experience,” Stephen D. He added that the two companies are stronger together and in a better position “to support our customers and drive economic growth in the communities we serve.” . The newly-combined company will operate under the Huntington name and brand. winning people?first,

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5 Consumerism Tips for Healthcare

Perficient

You can get started by mapping the customer journey, uncovering pain points and opportunities across their interactions with your brand. Then widen your inquiry to learn from your customers as they interact with brands well outside your industry. portals, apps, communications and content strategy, etc.)