PYMNTS

JULY 28, 2020

Consumers are also changing how they pay for their purchases, with a recent study finding that debit card spend was up 11.7 Consumers today are especially likely to use their debit cards for their eCommerce purchases or to make in-store purchases with mobile wallets, and card-not-present (CNP) transactions represented 43.1

Cards 212

Cards Rhode Island Payments Online 212

PYMNTS

OCTOBER 21, 2020

Spend controls were the focus of innovation in the commercial card space this week thanks to feature and program launches. This week’s commercial card innovation tracker includes a rollout of the next generation of authorization controls from Comdata Inc., Coupa Connects With American Express For B2B Virtual Card Payments.

Cards 130

Cards Innovation Management Fraud 130

PYMNTS

FEBRUARY 25, 2020

Banks and legacy financial institutions (FIs) might be wise to study what disruptive technologies recently did to the print publishing industry, taxi cabs, network TV, and a host of other businesses that were disintermediated with little to no warning in recent years. Mobile Cards: Make or Break? Follow the Smart(phone) Crowd.

Mobile 153

Mobile Cards social media Survey 153

Perficient

OCTOBER 26, 2022

For example, a customer struggling to pay off a credit card bill because of inflated prices may benefit from transferring their balance to a new credit card that is zero interest for the first twelve months. Invest in marketing. Eliminate overdraft fees. Implement rewards and loyalty programs.

Data 275

Data Tools Training Cards 275

PYMNTS

NOVEMBER 12, 2018

In addition, Razer ’s mobile wallet dubbed Razer Pay may come to tens of thousands of point-of-sale (POS) terminals in Singapore , and a Worldpay study has found that consumers in Singapore still prefer to make payments with credit cards over eWallets. At the same time, only 13 percent of adult smartphone users in the U.S.

Branding 128

Branding Study Cards Mobile 128

PYMNTS

JANUARY 23, 2019

This marks a change for Target — a retailer that had, up to this point, enabled mobile pay only for its own mobile wallet app and the Target-branded REDcard linked to it. For the How We Will Pay 2018 Edition , PYMNTS and Visa conducted its annual study of U.S. In the study, two things became obvious.

Cards 171

Cards Mobile Study Retail 171

PYMNTS

DECEMBER 3, 2019

Though commercial card innovation has recently hit an acceleration point, there is still plenty of room for progress. Power took one key friction point of the small business (SMB) credit card market to task. “Basics like credit card terms, and benefits and services, are the lowest-scoring factors in our study.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

AUGUST 27, 2019

According to an early 2019 study from 70 percent of U.S. but my wife and I weren’t carrying cash as frequently as we used to because we were making all of our purchases with our debit cards and credit cards. ,” Sheehan said. Greenlight doesn’t have a minimum age requirement for children to be able to use the cards.

Cards 159

Cards Tools United States ATM 159

PYMNTS

JULY 25, 2016

The number of payment cards in circulation around the world increased by 8 percent to 13 billion in 2015, with the Middle East, Africa and Asia-Pacific seeing the fastest growth. That’s according to RBR’s Global Payments Cards Data and Forecasts to 2021 study, which also found UnionPay of China is controlling the biggest piece of the $21.6

Marketing 100

Marketing Cards Study Mobile 100

PYMNTS

JULY 20, 2017

Digital Shadows , the industry leader in digital risk management, revealed its findings on the changing habits and tactics of organized credit card fraud gangs, discovering a new trend in the form of remote learning “schools.”. And these criminals are going after a potentially lucrative market.

Study 124

Study Online Course Cards 124

PYMNTS

JULY 13, 2016

Gen-Z shoppers, defined as those between the age of 14 and 19, are about to become the most coveted demographic in all of retail, according to a study entitled “The Next Generation of Retail” by retail marketing firm Interactions. 64 percent of Gen Zers like to pay with cash, as opposed to credit or debit cards or mobile payment apps.

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Study Millennials Retail social media 100

Perficient

SEPTEMBER 15, 2020

They look for adjacent innovations with the potential for broader application, adopting features from one market to create a new product or improve an existing one. You can get started by mapping the customer journey, uncovering pain points and opportunities across their interactions with your brand. 1 Gownder, J., 2018, November 01).

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

OCTOBER 5, 2020

The retailer said the move will allow customers to complete in-person transactions using PayPal or Venmo account balances or linked bank accounts or payment cards without the need to touch a keypad or present a payment card. But just like shoppers, many store employees also worry about the risks of handling cash and credit cards.

Payments 360

Payments Cards Retail Branding 360

The Financial Brand

MARCH 31, 2019

New study shows that it takes a college degree to decipher most credit card offers. The post Make It Simple: Credit Card Marketing Confuses Consumers appeared first on The Financial Brand. Problem is, the average American reads at an 8th grade level.

Cards 31

Cards Marketing Study Branding 31

PYMNTS

AUGUST 20, 2020

A recent study found that 32 percent of U.S. Fraudsters perpetrate their schemes by pretending to be brands or trusted officials to get vulnerable customers to give up sensitive details such as their email addresses and passwords or their bank account and credit card numbers. Finance on how to best implement SCA in that market.

Data 289

Data Fraud Regulation Online 289

PYMNTS

DECEMBER 23, 2020

One report found that as of May, there had been a 54 percent increase in gift card and loyalty fraud compared to the previous month.”. The December 2020 Digital Fraud Tracker® is a study and compendium of highly effective fraud-fighting techniques. Yes, it’s a complex problem. Eying COVID-Era Fraud Favorites. It puts us in a bind.

Fraud 217

Fraud Study Cards Customer Experience 217

PYMNTS

FEBRUARY 15, 2018

For community banks serving small- to mid-sized businesses (SMBs), training an eye on credit cards can translate into additional revenue streams and tap into an unmet need for those SMBs. Only 3 percent of them, however, have their credit cards with those community banks. Think small, goes the saying, to effect big change.

Community Bank 118

Community Bank Community Cards United States 118

Gonzobanker

NOVEMBER 16, 2023

Banking leaders looking for the next wave of growth need to think differently about marketing to half the population. This means a significant contribution in terms of budget and resources from the marketing department. The neobanking application with 15 million users reportedly spent $80 million on marketing in 2021.

social media 97

social media Marketing Millennials Trends 97

PYMNTS

APRIL 13, 2020

It will be a series of virtual market weeks to help businesses connect with customers at a time when in-person events are impossible to hold. These three virtual market weeks can help answer member and toy community needs. The first market week will be July 13 through 19. Two additional weeks are planned for Aug.

New York 255

New York Dallas Community Industry 255

PYMNTS

SEPTEMBER 30, 2020

These retailers are accustomed to engaging with their customers in brick-and-mortar stores and building long-lasting relationships that lead to brand loyalty. Customers from these generations often seek to avoid the debts and fees that accompany credit cards, too, making them less likely than older consumers to use credit cards.

Payments 279

Payments Millennials Retail Trends 279

PYMNTS

APRIL 15, 2020

“Ethoca is thrilled to be working with Microsoft to solve this challenge upstream — in the bank’s mobile app — where consumers have the instant purchase clarity they need to avoid making a false claim,” Keith Briscoe, chief marketing and product officer at Ethoca. The solution is now in place at a top five bank in the U.S. and globally. .

Fraud 167

Fraud Cards Tools Online 167

Social Assurance

SEPTEMBER 10, 2021

In the first segment of our Building a Brand series, we defined what a brand is and the importance of differentiating your brand message within the financial industry. Once you’ve established that brand message and clarified your brand direction, it’s time to begin rolling out your new and enhanced financial brand.

Branding 15

Branding social media Case Study Study 15

PYMNTS

JULY 18, 2016

If you’re among the group of people who prefer paying in cash over a credit card, debit card or mobile payment app — and yes, there are those people out there — a new study reveals that you might actually be more “proud” and emotionally connected to your purchases than the average costumer. A new study by Avni M.

Study 100

Study Cards Groups Mobile 100

PYMNTS

NOVEMBER 20, 2019

Mobile order-ahead has had an outsized impact on the entire restaurant industry, with a recent study finding that only 15 percent of restaurant meals are eaten on-premises, down from 40 percent several years ago. The study also discovered that 37 percent of consumers would abandon a QSR entirely if they were defrauded.

Fraud 111

Fraud Mobile Study Cards 111

PYMNTS

DECEMBER 16, 2020

After a two-year test drive as a client of market data and analytics firm CarStory, Vroom announced on Tuesday (Dec. Marketing Cars Online. Unity believes the tool will empower the auto industry’s digital marketing professionals to easily create and publish content and interactive experiences.

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Louisiana Arkansas Online Retail 242

PYMNTS

FEBRUARY 28, 2020

That’s a pretty solid indicator that no one intends to get left behind on a market opportunity that’s currently doing almost $27 billion a year in topline sales and generating over three billion restaurant visits. MOA has several, as we discover in a study jointly done by identity verification firms Kount and Javelin Research.

Mobile 130

Mobile Case Study Customer Experience Study 130

PYMNTS

JANUARY 31, 2017

The number of Mastercard cards increased 6 percent in the Americas in 2015, which compares to a 4 percent increase for Visa, but Visa still holds the spot as the largest card scheme in the region, reported RBR. According to RBR’s Global Payment Cards Data and Forecasts to 2021 study, Visa had 43 percent of the 2.9

America 100

America Cards Maine Regional 100

PYMNTS

JUNE 22, 2020

“Post-2009, millennials demonstrated a clear aversion to financial risk, especially for lifestyle purchases, resulting in a tangible shift away from credit cards. Consumers are reaching for their debit cards and avoiding expensive credit card interest and fees,” Molnar said. CEO and co-founder of BNPL firm Afterpay told PYMNTS.

Millennials 151

Millennials Cards Examples Retail 151

PYMNTS

FEBRUARY 3, 2020

And in leveraging Amazon’s scale as a platform — with millions of small to medium-sized businesses (SMBs) and even micro-sized businesses hawking pretty much everything under the sun — it might seem a “slam dunk” if, say, a financial industry powerhouse were looking to bring small business loans to a new market.

Lending 146

Lending Apple Study Online 146

PYMNTS

JANUARY 24, 2020

The two companies plan on delivering a slew of card and real-time payment options, both for in-store and online purchases. This offers enormous potential for merchants, brand owners and financial institutions to drive innovations that maximize flexibility and choice for consumers,” the release stated. billion in 2021, and $52.5

Payments 152

Payments Innovation Study Meeting 152

PYMNTS

MAY 4, 2017

In conversation with Cardtronics’ Brian Bailey, managing director for Global Financial Institutions, and Tom Pierce, chief marketing officer of the firm, Webster noted that even with the rallying cry of a war on cash in the digital economies — and in emerging markets — cash is alive, doing well and actually growing in terms of usage.

ATM 192

ATM Millennials United States Study 192

PYMNTS

NOVEMBER 23, 2020

Advanced AI means reducing chargebacks, saving inventory, maintaining brand loyalty and spending more time managing the lunch rush than worrying about fraud.”. As the Mobile Order-Ahead Tracker® states, “AI can be leveraged to analyze and tally credit card transactions similar to how banking transactions are examined.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

MARCH 10, 2020

For an important BNPL case study, we look to Australia, where Sydney-based market leader Afterpay has made such a splash that it’s changing the economy (sort of). The timing is good for BNPL brands, as physical retail stores struggle to stay relevant and eCommerce players try to crack the checkout conversion code.

Case Study 135

Case Study Retail Millennials Branding 135

PYMNTS

NOVEMBER 25, 2020

According to Chad Buckendahl , vice president and general manager at San Francisco-based eCommerce subscription platform operator sticky.io , if you’re not studying how your best and worst customers are performing — from acquisition to retention to lifetime value — you’re missing a huge opportunity. Churn Analysis.

San Francisco 202

San Francisco Analytics Analysis Cards 202

PYMNTS

SEPTEMBER 30, 2019

The latest Payments and the Platform Economy study examines how marketplaces are responding to the counterfeit threat as well as how they are continuing to innovate the customer experience. According to the 2018 Global Brand Counterfeiting Report , luxury fashion brands are a favored target. In the U.S. trillion and $1.5

Online 101

Online Fraud Branding social media 101

PYMNTS

OCTOBER 22, 2018

We have brand-new data that reveals how much change is happening. In collaboration with Visa , we studied 2,800 U.S. Not only is it the case that virtually no one from our study owns just a smartphone (3.1 buy and pay. Not just some consumers, but almost all of them. That’s up from 75 percent last year.

Millennials 212

Millennials Study Payments Data 212

PYMNTS

MARCH 16, 2018

Thankfully, today’s parking kiosks have moved beyond coin-operated solutions to accept dollar bills, credit and debit cards, mobile wallet and mobile app payments. The brand-new Kiosk & Retail Report: Parking Edition examines how the parking kiosk market has changed in more than 80 years. Parking kiosks represented 4.97

Data 125

Data Mobile Report Technology 125