PYMNTS

NOVEMBER 15, 2019

Goldman Denies Discriminatory Apple Card Practices, Says It Will Reassess Limits. Goldman Sachs has promised to reevaluate how credit limits are determined for Apple Card users after being accused of gender discrimination. Deutsche Bank told U.K. Amazon To Build $40M Robotics Innovation Hub Near Boston.

Google 139

Google Payments Apple cryptocurrency 139

Accenture

SEPTEMBER 22, 2019

But there’s another reason why the neo-challengers are so front-of-mind: They’re industry leaders in cultivating technology innovation and optimising customer service and experience. They also deliver innovative, easy-to-use apps that help users with things like managing their daily budget or travelling abroad. Customer growth.

Innovation 150

Innovation Metro Apple Marketing 150

Chris Skinner

JULY 21, 2017

These companies include firms like Stripe, a six-year-old start-up that is the preferred code for building online checkout services. Really easy to work with, the company is the chosen system for many other innovative companies including Kickstarter and Apple Pay, and valued at almost $10 billion by the end of 2016.

Fintech 361

Fintech System Technology Apple 361

PYMNTS

AUGUST 6, 2020

Accounts payable (AP) and receivable (AR) technology firm Bottomline Technologies announced its open banking-powered service in the U.K. The solution, Pay Direct , allows corporates to more seamlessly accept online payments directly from the sender’s bank account using the U.K.’s In another bank-FinTech tie-up, J.P.

Fintech 277

Fintech Cards Technology Samsung 277

PYMNTS

DECEMBER 6, 2016

The speed at which digital banking is being transformed by new technologies is rapidly increasing. From behavioral biometrics to new selfie technology, financial institutions are being presented with even more ways to distribute their services across digital channels to meet customers where they want to interact.

Innovation 100

Innovation Mobile Digital Banking Technology 100

Bank Innovation

FEBRUARY 11, 2019

Cambr, a cloud-based platform powered by investment firm StoneCastle and digital banking software provider Q2 Holdings, is helping neo-banks and fintechs launch and scale up through a network of 850 community banks.

Community Bank 170

Community Bank Community Software Innovation 170

PYMNTS

SEPTEMBER 17, 2019

About 40 percent of all ATO attacks now count as high-risk, meaning banks of all shapes and sizes must reexamine how they think about data protection, security and the tools they use to guard against emerging threats. Arou nd the Digital Banking World. digital bank Monzo. market debut. About the Tracker.

Fraud 196

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PYMNTS

JULY 1, 2020

Despite the surge in mobile payments and online banking , no one is predicting the disappearance of traditional banks and their brick-and-mortar branches. . The collaborative analysis does not predict an overnight exodus of consumers from their banks and does not assume that Amazon is ready to leap into personal banking.

Survey 183

Survey Cards Millennials ATM 183

Independent Banker

NOVEMBER 25, 2015

Even with technology’s increasing influence on retail banking, it’s not typical for a community bank to have one of its most senior and trusted executives concentrate primarily on leading consumer product and payments innovation. billion-asset, 85-branch community bank based in Rockland, Mass., is not typical. Assets: $7.2

Innovation 70

Innovation Community Bank social media Community 70

PYMNTS

OCTOBER 29, 2018

The day after Halloween marks the 60-day sprint to the end of the year – a year in which the pace of innovation has accelerated materially. The shifts associated with that innovation are beginning to take root, and those impacts are beginning to be felt. In fact, according to our recent study, they come in dead last.

Payments 196

Payments Google Apple Innovation 196

PYMNTS

APRIL 16, 2019

Looking toward what’s (literally) in the cards, management pointed to the announcement that came last month with Apple. As had been previously reported, Goldman and Apple are launching the Apple Card. The CFO also illuminated some developments tied to the online banking platform, Marcus. Across the U.S.

Apple 121

Apple Cards Course Management 121

Banking 2020

JANUARY 16, 2015

Customers like branches –but don’t depend on them : While branches remain critical for acquiring and retaining consumers, a recent Novantus survey shows that while consumers regularly interact with their financial institutions via digital channels, they still believe the branch is important in selecting their bank.

Digital Banking 40

Digital Banking Apple Mobile Survey 40

Independent Banker

OCTOBER 31, 2021

How Americans bank has been changing for years, including how they start their banking relationships. Offering the ability to open an account online can be one way to reach customers who are unable to join your community bank in person. A ‘big bang’ for digital account opening. Photo by Anchiy/Getty Images.

Idaho 134

Idaho Community Bank Community New Jersey 134

Bank Innovation

JANUARY 10, 2019

Banks, credit unions and other financial institutions have tech giants like Apple, Amazon and Google to thank for the rise in customers demanding a combination of speed, simplicity and convenience that can seem elusive in the industry.

Apple 210

Apple Google Industry Customer Experience 210

PYMNTS

OCTOBER 4, 2019

This week’s coverage includes a deep dive into a big potential misstep for Apple, woes at Goldman’s Marcus, a new Visa expansion effort and a look at how Google Maps can predict the future of payments. Apple — Phone Home. Top Stories. Visa Powers Revolut’s Global Expansion Into 24 New Markets. Goldman’s Marcus Has Lost $1.3B

Fraud 108

Fraud Google Apple Chicago 108

Gonzobanker

DECEMBER 14, 2023

A lover of picking bank stocks and playing piano who served our country in the U.S. which provides digital banking videos and user guides to help FIs increase their customers/members’ digital adoption. Paul wrote the “ Online Banking for Dummies ” book in the late ’80s. He passed away in January 2023.

Fintech 194

Fintech Community Regional Technology 194

PYMNTS

JUNE 28, 2018

As digital banking and payments become mainstream, financial institutions (FIs) are stepping up their efforts to improve customer engagement (CE). The moves comes as consumers expect excellent product experiences as compelling new business models and product-level innovations come to market.

Examples 109

Examples Samsung America Innovation 109

PYMNTS

AUGUST 27, 2018

It is not in fact his first time in this market, as seven years ago Berkshire debuted an online distributor in that market, which in turn sells offerings from Bajaj Allianz General. The market as a whole is an attractive one for commerce and eCommerce, and for companies focused on innovation.

Apple 101

Apple Course Online Mobile 101

South State Correspondent

MARCH 28, 2022

Instant Credit: As the buy-now-pay-later trend moves from innovation to maturity, banks are now starting to harness this technology and extend credit instantaneously within the payment process. More third parties will be coming online every day to help validate transactions via an API or digital connection.

Payments 195

Payments Trends Data Fintech 195

PYMNTS

JULY 17, 2020

VB said that’s particularly noteworthy when paired with the study’s third finding — that users are increasingly open to the idea of switching their primary card relationship to an Apple or Google if they can get better digital servicing.

Regional 198

Regional Cards National Trends 198

PYMNTS

APRIL 24, 2020

Digital transformation is essential for financial institutions’ (FIs) success, but what such a transformation entails has shifted in recent years. Ensuring that customers can access fast and secure services is critical and one of the many reasons legacy and challenger banks alike are shifting how they view many processes.

Digital Banking 207

Digital Banking Tools Cards Examples 207

Independent Banker

OCTOBER 29, 2014

A consensus says that the future banking customer relationships—particularly for millennial consumers—will orbit to one degree or another around mobile technology. The latest twists came in September, when one of the biggest technology and payments events of the year featured the announcement of Apple Inc.’s

Mobile 105

Mobile Community Bank Community Technology 105

Gonzobanker

DECEMBER 20, 2019

Sure, we know it’s cliche to point out the merits of this direct banking powerhouse, but the plain fact is that USAA nails every variable in building a Smarter Bank. The bank’s strategy is laser-focused. It is an innovator with tech (e.g., It was the original data junkie. Well done, sir!

Idaho 148

Idaho Conference Data Marketing 148

PYMNTS

SEPTEMBER 6, 2016

Jenkins sees two worlds — banks and payments — that both need to come together to address cybersecurity. Payments had been relatively static with innovation around cash, checks and credit cards. Then, there was sudden exponential growth in innovation. The Pace Of Business Transformation. Now located in the U.S.,

Security 100

Security CA Payments Big Data 100

FICO

DECEMBER 14, 2017

Hey Google (or Siri for the Apple fans or Alexa for Amazon converts ) - I want a credit card that limits my average monthly spend to $2,000 but allows me a higher limit if I want to spend on special occasions. I also want the card that maximizes my points for dining and online purchases". Now imagine this.

Google 69

Google Analytics Data Management 69

PYMNTS

OCTOBER 11, 2017

But, he added, with many banks thinking about how to leverage technology and innovation to better serve clients, getting executives to engage has become easier. Though banks aren’t using the word “connected,” they are starting to think in terms of omnichannel strategy. After all, change isn’t easy.

Retail 118

Retail ATM San Francisco Chicago 118

Fintech Labs Insights

OCTOBER 6, 2015

Linqto is a Silicon Valley software development company specializing in enterprise solutions for digital banking. Named a Top Ten Tech Company to Watch in 2015 by American Banker and winner of this year’s Most Innovative Monarch Award for Business Banking, Linqto is a leader in new tech innovation for banking.

Software 12

Software Google Digital Banking Community 12

Gonzobanker

NOVEMBER 18, 2014

With a focus on digital banking and branch transformation, it was interesting to see the attendee list with lots of sexy new customer experience and analytics titles. Innovation Showcase & Global Innovation Awards. Bank’s Dominic Venturo’s session on innovation rocked. General Sessions. C’mon Avanade!

Chicago 97

Chicago Retail Branch Design Training 97

PYMNTS

DECEMBER 13, 2019

These challenger banks are now competing with an emerging group of financial startups, which are coming armed with innovative technologies and specialized products of their own. Both legacy banks and established challengers must, therefore, revamp their approaches to keep up. Around The Digital Banking World.

Strategy 132

Strategy US Digital Banking Security 132

Tech and Finance

JUNE 14, 2018

I publish occasionally at the Articulate Communications blog on issues of financial technology, banking and associated public relations and marketing topics. In the past I have written about design thinking, how to avoid bank PR-speak and whether banking and innovation belong in the same sentence. June 12 Temenos.

Survey 28

Survey Millennials Fraud Mobile 28

Gonzobanker

DECEMBER 22, 2015

It’s been almost 20 years since the IPO but this team keeps delivering growth and outstanding financial performance while keeping the values of the hometown bank that started it all. Jill’s use of Twitter is a model for any bank CEO looking to engage on social media. Digital Big Mo Award. Bravo OZRK! Game Changer of the Year.

Community Bank 60

Community Bank Apple Community Technology 60

PYMNTS

JULY 13, 2016

So, it follows that a company looking to build a digital bank would turn to those apps, and others like them, for inspiration. NUMBER26 , a digital banking startup based in Germany, did just that, taking cues from companies that have found success online and in the app store to build a simple and enjoyable user experience.

Digital Banking 100

Digital Banking User Experience Mobile Apple 100

PYMNTS

OCTOBER 11, 2019

Here is what we’ve learned from the Libra experience that may be helpful to other innovators who have large plans to change the world. At the same time, payment service providers (PSPs) are scrambling to find ways to authenticate these customers without bringing about more friction to online transactions. As of Oct.

Cards 116

Cards Online Houston Digital Banking 116

PYMNTS

JULY 9, 2018

Open banking, set in motion globally by a regulatory fiat called PSD2 , gives licensed third parties access to banking infrastructure so that they can make their services available to existing bank customers. Digital music has been unbundled since the iPod and iTunes got a head of steam in 2001.

Strategy 105

Strategy Millennials Online Branding 105

PYMNTS

JULY 14, 2016

Well-established financial institutions often have big costs and outdated existing technology, which can make them slow to react to trends and developments in the rapidly evolving digital banking space. One of those online banks finding success – due in large part to its digital roots – is German bank Number26.

User Experience 100

User Experience Digital Banking Customer Experience Innovation 100

Lex Sokolin

AUGUST 19, 2020

That would be a payment rail that is required for anyone to buy pretty much anything, especially online and via proximity payments. For all purposes, Monzo is competing with both Barclays for banking and Apple for the operating system of apps. Take the counter example.

Comparison 52

Comparison Fintech Lending Analysis 52

PYMNTS

NOVEMBER 25, 2019

The notion of creating an everyday app ecosystem – à la WeChat and Alipay in China – is the ambition of every player, from Amazon to Apple to Facebook to PayPal … and Google. Banks are never going to become obsolete,” VB said, “but they could end up becoming stored value accounts. “If Google’s Aim.

Google 272

Google Fintech Payments Apple 272