PYMNTS

FEBRUARY 14, 2017

Apple stock closed at an all-time high on Monday (Feb. 13), right after Goldman Sachs raised its price target on the stock and UBS released a report saying that, if Apple’s services were properly weighted, the company’s stock would be at least 10 percent higher than it currently sits.

Apple 100

Apple Marketing Customer Experience Google 100

CB Insights

SEPTEMBER 29, 2020

Google , Apple , Amazon , and Facebook have garnered headlines for their moves in financial services industries — particularly payments — in recent years. Get the slides and recording from our recent webinar to learn how insurtech startups are helping insurers cut costs, manage risks, and improve customer experience.

Google 77

Google Apple Marketing Customer Experience 77

PYMNTS

JUNE 16, 2020

As a next step in the direction of a digital-first, omnichannel experience, David’s Bridal is teaming with mobile wallet marketing automation platform Popwallet. In addition, they can reserve a virtual appointment with a stylist who can offer a customized experience since shoppers complete a style quiz prior to their appointments.

Mobile 169

Mobile Marketing Marketing Automation Customer Experience 169

PYMNTS

OCTOBER 17, 2017

Apple , Inc. is eyeing the payments market in India, according to Eddy Cue, the company’s senior vice president for Internet Software and Services. In an interview with The Economic Times , Cue said Apple wants to launch Apple Pay in India but lacks the payment mechanism. “If If you think about [it] in U.S.

Apple 100

Apple Customer Experience Cards Software 100

PYMNTS

NOVEMBER 21, 2018

Before the dawn of 3D smartphone technology, it wasn’t easy for startups to create a customized product — and market it to a consumer. When the founders of King Children wanted to create eyewear to fit the custom needs of shoppers, for instance, they faced several challenges. For starters, customized products can be expensive.

Customer Experience 139

Customer Experience social media User Experience Marketing 139

Perficient

OCTOBER 26, 2020

Part of Apple’s iPhone 12 family announcement included a big push around 5G capabilities and the promise of a better life, all because users will be able to do things faster than they did before. Apple (and others) are calling 5G a “game-changer” but is it? Improved Consumer Experience Possibilities with 5G.

Video 476

Video United States Apple Innovation 476

Accenture

DECEMBER 21, 2021

Back in 2009, Apple coined the catchy phrase, “there’s an app for that.” But a new breed of app is on the rise, and it’s threatening to consolidate power and market share. Since then, apps (single-use apps, that is) have multiplied exponentially and become part of everyday life for most people. The “super-app” is becoming….

Apple 370

Apple Marketing Customer Experience Payments 370

PYMNTS

FEBRUARY 5, 2019

Monese added support for Apple Pay for personal cards in the U.K. as well as France, Wirecard joined forces with Cimple Marketing for an Alipay implementation at Stockmann -operated department stores in The Baltics as well as Finland and Upco International Inc. Coverage includes U.A.E. In other news, Upco International Inc.

Apple 129

Apple cryptocurrency Mobile Payments 129

PYMNTS

JULY 21, 2017

Apple recently announced in a press release that Deirdre O’Brien, former vice president of worldwide sales and operations, has been named vice president of people. O’Brien, a nearly 30-year veteran of the company, will take on her new role at Apple in the fall, reporting to CEO Tim Cook. “As

Apple 101

Apple San Jose Michigan Resources 101

Perficient

JUNE 22, 2020

In my earlier post , I shared our motivation for Now/New/Next and why our clients are using it to rapidly make smart decisions to focus their Customer Experience attention. At the center of Now/New/Next is knowing where you stand with your customers. The Voice of the Market . The Approach.

Customer Experience 531

Customer Experience Comparison Strategy social media 531

PYMNTS

MAY 21, 2019

Banking service Monese now offers Apple Pay through 13 countries in Europe , as the digital payment service has also arrived at National Australia Bank (NAB). retailer Iceland has seen encouraging results from a mobile wallet technology pilot during a marketing campaign. Users who reside in Belgium, the U.K., And in the U.K.,

Apple 108

Apple Retail Mobile National 108

Gonzobanker

JANUARY 4, 2024

In 2024, Smarter Banks will go on offense and differentiate with the customer experience. When it comes to client experience in banking, the last three years have been a long, reactionary grind of responding to COVID, a white-hot labor market driving up turnover, and rapidly shifting competitive dynamics.

Customer Experience 120

Customer Experience Community Knowledge Base Tools 120

Perficient

MARCH 3, 2023

Apple makes significant profits selling insurance on their phones. In this blog, we’re going to stay in the world of finance, but pivot to embedded insurance. Furniture sellers often offer protection for a premium on the products they sell. i-Insurance anyone?

Meeting 275

Meeting Customer Experience Apple Innovation 275

PYMNTS

SEPTEMBER 8, 2016

Wayfair got out of the gate early coming out of Apple’s product event yesterday with the announcement that the online home furnishings shop will be supporting Apple Pay going forward. Since the Apple Pay wallet holds all consumer payment data, customers will no longer have to enter payment data into their browsers.

Apple 100

Apple Customer Experience Mobile Maine 100

NCR

SEPTEMBER 13, 2017

Customer experience and the relationships consumers have with their banks have never been more important. They also offer a genuine alternative to established financial institutions, which must respond by showing they are not being left behind in the customer experience stakes.

Customer Experience 80

Customer Experience Data Branding social media 80

Perficient

SEPTEMBER 23, 2020

Have you heard about Mini Apps or Apple’s new App Clips feature? I think these technologies have a way to dramatically improve the mobile experience if you can take advantage of them. Apples’ App Clips are mini-apps that are embedded in your mobile app and can be surfaced independently of the full mobile application.

Mobile 322

Mobile Apple Examples Technology 322

PYMNTS

NOVEMBER 8, 2019

Goldman Extends $10B In Apple Card Credit In First Month. According to regulatory filings made public this week, Apple Card? customers had $736 million in loan balances at the end of September, though it’s not clear how that compares with other credit cards, as Bloomberg said banks do not break out performance by individual cards.

Apple 100

Apple Cards Fraud User Experience 100

Perficient

FEBRUARY 24, 2021

Apple | Spotify | Amazon | Google | Stitcher. He also focused on improving the customer experience, raising the company’s net promoter score, which measures brand affinity, to three times higher than the manufacturing industry average. Click The Player To Listen to Episode 4 Now. Subscribe and Don’t Miss an Episode.

Branding 441

Branding Case Study Digital Strategies Strategy 441

Accenture

OCTOBER 21, 2021

The first mobile banking application hit the Canadian market over ten years ago. Since then, advancements have included an e-deposit and mobile business app, a remote deposit capture feature, a banking app on the Apple Watch, and more. Apps have become a part of our everyday lives, from fitness to shopping, social media and news.….

Innovation 221

Innovation social media Apple Mobile 221

FICO

JUNE 21, 2017

This kind of friction in the customer experience is all too common, no matter what your spend with the provider. It is little surprise that UK service providers' churn rates for multi-play packages can be up to 20% per year, with the cost to recruit a customer approximately £300 to £400. appeared first on FICO.

Customer Experience 53

Customer Experience Digital Strategies Strategy Analytics 53

PYMNTS

SEPTEMBER 29, 2016

Wearables have created a market intersecting smartphones with fitness data collection, never mind all the apps that get downloaded with each device. Aetna announced it is subsidizing Apple Watches for selected employers and individual customers as this health care enrollment season heats up.

Apple 100

Apple Customer Experience Maine Tools 100

Abrigo

MAY 20, 2015

While many bank and credit unions are consistently updating their financial technology behind the scenes to ensure smooth back-end processes, tech upgrades for consumer-facing products and services are increasingly important to customer satisfaction and retention. It’s a big job to keep up with the Apples of the world.

Apple 150

Apple Comparison Mobile Innovation 150

PYMNTS

MARCH 2, 2020

A reorientation that could prove to be a bit of a challenge, since the COVID-19 outbreak that is spreading around the world seems to have infected the stock market, sending shares crashing through the ground as Wall Street put in its worst performance since the dawn of the Great Recession. Let’s dive in…. Walmart’s Many Resets .

Marketing 141

Marketing Data US Leadership 141

Perficient

SEPTEMBER 14, 2020

Apple added a Picture in Picture mode to the iPad in iOS 13, so its not exactly new, but it is a new feature added to iPhone in iOS 14. Since these devices hold a significant share of the global market, you’ll want to make sure that any new features in your app will work with iOS 13. Transitioning To Apple Silicon .

Apple 473

Apple System Video Mobile 473

Accenture

SEPTEMBER 30, 2019

It’s no secret that the big tech companies—especially the ‘GAFA’ of Google, Amazon, Facebook and Apple—are using data to personalise and target offers to customers, and getting better returns as a result. Marketing in every industry is evolving, fast. Marketing in every industry is evolving—fast.

Data 150

Data Customer Experience Analytics Case Study 150

Perficient

JULY 11, 2022

Fintech enthusiasts should also keep a close watch on Apple’s newly unveiled BNPL system, Apple Pay Later. Apple is planning to make this service available at both online and retail stores – if you can use Apple Pay for it, you can use Apple Pay Later for it.

Fintech 474

Fintech Trends South Dakota Apple 474

Perficient

JANUARY 20, 2021

So we’re starting to paint that picture with data around the lifetime value of that consumer and we’re leveraging data both internal and external to market to them, to reach out and engage with them, and to be able to capture interactions and preference data. Apple | Google | Spotify | Amazon | Stitcher | Pocket Casts.

Data 508

Data Case Study Analytics Apple 508

Perficient

NOVEMBER 19, 2020

When customers can apply for the Apple Card, for example , and receive approval and begin using it in minutes, patience with financial institutions that take longer will wear thin. How clear is the guidance we provide prospective customers? How integrated are marketing and digital?

social media 309

social media Customer Experience Knowledge Base Mobile 309

PYMNTS

AUGUST 17, 2020

Amazon is facing an investigation by Germany’s national competition regulator into the eCommerce giant’s relationship with third-party sellers in Amazon’s second-largest market. Apple Faces Continued Struggles With Gaming Lawsuit. Germany Launches Investigation Into Amazon. Fed Exploring ‘Hypothetical’ Digital Currency With MIT.

California 148

California Massachusetts Apple Fraud 148

CB Insights

JANUARY 8, 2019

As Apple CEO Tim Cook has said, the healthcare market makes the smartphone market look small. With the release of the Apple Health Record and Apple Watch with a single-lead EKG, it’s evident that Apple has officially entered the healthcare space. Get the 76-page APPLE IN HEALTHCARE Report.

Apple 78

Apple Data Industry Study 78

Cisco

MAY 5, 2021

Before 2020, traditional financial enterprises were already focusing on digital transformation initiatives—both as an effort to improve customer experiences and a need to adapt to survive. Meeting customers where they are has been a common phrase and goal that customers share with us. Futureproof your CX strategy.

Customer Experience 126

Customer Experience Branding Tools Strategy 126

Accenture

OCTOBER 18, 2019

I was particularly interested by the finding that banks who stick to traditional business models are slowing in growth, compared to digital disruptors such as fintechs or GAFA (Google, Amazon, Facebook and Apple). So, what should banks do to harness technical innovation and optimise the customer experience? Steps to take.

Apple 152

Apple Examples Customer Experience Analytics 152

Gonzobanker

JULY 27, 2022

Delivering a better customer experience is not the only way for banks to gain a competitive advantage. Banking’s hard fork is about more than just marketing and distribution, however. What : Customer Experience is Not a Strategy. What and how does it sell/deliver? Where does it sell/deliver? They’re wrong.

Strategy 88

Strategy Customer Experience Fintech blockchain 88

PYMNTS

MAY 29, 2019

Companies are developing new subscription boxes, tiers and perks to retain customers’ loyalty in the face of rising competition, too. Music streaming services Spotify and Apple Music are competing to grab paying customers. Music streaming’s popularity is also on the rise in other markets, reaching $1.4

Apple 179

Apple America Retail Industry 179

PYMNTS

MARCH 8, 2019

In the March mPOS Tracker , PYMNTS explores the new mPOS uptake, as well as how mPOS providers are launching solutions into new markets, boosting their presence where they already operate and partnering to expand their reaches. Around the mPOS World.

Samsung 142

Samsung Survey Atlanta Mobile 142

South State Correspondent

JUNE 22, 2022

Innovation is much more than just new technology and encompasses a combination of product design, pricing, and marketing. In focus groups, households thought they were getting at least $25 per month of value for Apple’s $14.99 When the right product, meets the right unfulfilled need at the right price, success is sure to follow.

Innovation 195

Innovation Meeting Apple Maine 195

PYMNTS

NOVEMBER 8, 2019

EU: Apple Pay May Be Stifling Payments Competition. EU Competition Commissioner Margrethe Vestager said multiple grievances have been filed with the European Commission regarding Apple Pay and its negative effect on competition in the payments space. Ex-Uber CEO Kalanick’s Startup Lands $400M From Saudi Fund.

Apple 109

Apple Payments Video Conference 109