Bank Innovation

SEPTEMBER 28, 2017

To move forward, financial institutions are going to have to take a closer look at the user experience, Eric Hazard, CEO for fintech venture capital […]. EXCLUSIVE— With the help of APIs and other technologies, U.S. banks are mastering the use and sharing of data, but the next challenge is going to be even more technical.

UX 306

UX User Experience Capital Fintech 306

PYMNTS

JUNE 27, 2018

What does offering top-notch customer experience mean in the digital age? As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics.

Data 129

Data Customer Experience User Experience Innovation 129

PYMNTS

JULY 29, 2019

This means CUs must be carefully attuned to member’s financial needs and the innovations they want most as CUs invest in new products and services aimed at improving the way members engage with their FIs. Most CUs strive to delive r a simple, personalized user experience. Around the Credit Union World. About the Tracker.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

NOVEMBER 23, 2020

Being resourceful entrepreneurs, more SMBs began exploring the universe of FinTech payment offerings last spring and adding app-driven, platform-based solutions to solve imminent cash flow problems. Even B2B payments now need to be delivered with a better user experience, and much work remains. We're not connected.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

OCTOBER 8, 2019

Cachematrix , a software as a service (SaaS) FinTech, specializes in making cash control easier. The world is moving toward better technology, simpler design and instant access to data and automated analytics,” said Mark Smith, Citi Global head of liquidity management services, treasury and trade solutions. “The

Online 100

Online Analytics Tools User Experience 100

PYMNTS

SEPTEMBER 24, 2020

They’ve gotten used to what Shields termed “ease of use and delightful user experience” — being able to find and buy what they want using any number of payments options. Those partnerships also can open up opportunities for FinTechs, said Shields. A bank cannot do everything,” she said. Forging Partnerships With FIs .

Payments 237

Payments Data Fintech User Experience 237

PYMNTS

MARCH 20, 2020

FinTechs continue to push the envelope to see how far open banking frameworks can go in improving the SMB banking experience, and increasingly, SMB lending is shifting to the center of these collaborative efforts. ’s experience is quickly influencing the way SMB lenders approach open banking in other markets like the U.S.

Lending 233

Lending Data User Experience Fraud 233

Insights on Business

DECEMBER 12, 2018

Innovating in the open. These insights have not only driven the investment strategy in our portfolio, but our clients have also been active participants as we reimagined OpenPages with Watson in a process we refer to as “innovating in the open” (IO). Improve performance using a risk lens to enrich decision-making. Efficiency.

Innovation 111

Innovation Compliance User Experience Regulation 111

Chris Skinner

MARCH 29, 2016

I’ve talked about open sourcing banking and finance by converting everything to components (APIs) that can be plug and played into any front-end user experience (UX) through apps and devices, supported by data analytics, cloud and blockchain to reduce and automate the back office.

UX 150

UX User Experience Analytics blockchain 150

PYMNTS

FEBRUARY 19, 2020

As Shultz emphasized, collaboration – between corporates, banks, FinTechs and the broader payments ecosystem – will be essential to lifting those barriers. ” Another major barrier to adoption is the concern of real-time payments fraud , a threat for both service providers and corporate users. ”

Payments 287

Payments Fraud Survey Fintech 287

PYMNTS

NOVEMBER 16, 2020

Over the years, that surge in competition gave way to a more collaborative spirit between traditional financial institutions (FIs) and FinTechs as both sides worked to digitize and modernize SMB financing. It is now not only a competitive advantage, but an essential requirement for lenders to operate digitally, said Marceau.

Lending 289

Lending Technology Capital Meeting 289

PYMNTS

APRIL 12, 2018

A surge in FinTech innovation, new industry players and the embrace of cutting-edge technologies – like artificial intelligence and mobile payments – positions the T&E market as an example of how B2B payments can, in fact, be innovative. We have a maniacal focus on user experience. They want efficiencies.

Innovation 101

Innovation User Experience Management Policies 101

Insights on Business

DECEMBER 14, 2018

Palacios was exploring cognitive robotics processing automation (RPA), artificial intelligence, machine learning, blockchain, and fintech partnerships, but he knew the real challenge with the use of emerging technology would be the cultural change that had to happen in the business. Trust in the AI data and the innovation approach.

Las Vegas 155

Las Vegas Innovation Data Resources 155

Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107

William Mills

JUNE 16, 2016

But bigger than that, we began getting caught up in this world of “fintech” long before it became the latest overnight sensation, which – by the way – has actually been more than 10 years in the making. What the heck is fintech and why do we care? 2) The fintech tide still rising. 2) The fintech tide still rising.

Fintech 40

Fintech Industry User Experience US 40

William Mills

JUNE 16, 2016

But bigger than that, we began getting caught up in this world of “fintech” long before it became the latest overnight sensation, which – by the way – has actually been more than 10 years in the making. What the heck is fintech and why do we care? 2) The fintech tide still rising. 2) The fintech tide still rising.

Fintech 40

Fintech Industry User Experience US 40

Insights on Business

JULY 20, 2018

IBM RegTech Innovations. Since the acquisition in 2010, IBM has continued to drive innovation and leadership in risk and compliance and industry leaders have taken note. When IBM acquired OpenPages in 2010, it was widely recognized as a pioneer and market leader in governance, risk and compliance software.

Risk Management 96

Risk Management Management Compliance New York City 96

Gonzobanker

JULY 6, 2021

As information technology departments move from being the provider of all technology services to orchestrator of technology innovation, chief information officers are rightfully asking, “How do we reinvent ourselves in this digital age when we’re saddled with legacy tech debt of 30-year-old, difficult-to-integrate, flat-file-based core systems?”.

Strategy 158

Strategy System Risk Management Technology 158

Insights on Business

JULY 18, 2018

IBM RegTech Innovations. Since the acquisition in 2010, IBM has continued to drive innovation and leadership in risk and compliance and industry leaders have taken note. When IBM acquired OpenPages in 2010, it was widely recognized as a pioneer and market leader in governance, risk and compliance software.

Risk Management 70

Risk Management Compliance New York City Innovation 70

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Review our blog posts on fraud to learn more about innovative approaches, insighte and ways to manage fraud.

Fraud 52

Fraud Technology social media Innovation 52

Insights on Business

APRIL 28, 2017

Recently, new digital technologies – driven by cloud, mobile, social media and analytics – have significantly lowered entry barriers and put customers much more at the center of the banking relationship. At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry.

Digital Banking 171

Digital Banking User Experience Branding social media 171

Insights on Business

MARCH 7, 2019

How can they integrate a next-gen flexible enterprise GRC solution with modular framework that uses technologies like AI, machine learning, NLP, and advanced analytics to leverage their existing investments in risk and compliance while building a fully integrated GRC system, lowering total cost of ownership (TCO)?

User Experience 93

User Experience Risk Management Compliance Regulation 93

PYMNTS

JULY 8, 2020

the agriculture sector is widely ignored by big banks and FinTechs. As a result, small- to medium-sized businesses (SMBs) in the industry have missed out on many of the benefits of finserv innovation and technology, despite the industry’s often-overlooked embrace of digitization. But today, in some markets like the U.K.,

Industry 131

Industry Payments User Experience Strategy 131

PYMNTS

NOVEMBER 26, 2019

PYMNTS’ Credit Union Innovation Index found that CU members may not prioritize the latest technologies as much as bank and FinTech customers do, but they still value easy-to-use mobile apps and online capabilities. Meeting customers’ expectations and desires is a key goal for all enterprises, and credit unions (CUs) are no exception.

Marketing 131

Marketing Sacramento Data Mobile 131

PYMNTS

OCTOBER 2, 2018

Wily sorts, who go with the flow of innovation and see the sea changes inherent in payments. Elsewhere, FinTech and crypto, as they come to market, offer up new avenues of fraud, and scrutiny by the good guys. Optimizing The User Experience. The bad guys and gals? A note of caution rings. He noted that, in the U.K.,

Fraud 149

Fraud Course System Big Data 149

PYMNTS

MARCH 1, 2017

The majority, at 72 percent, came from FinTech. Within FinTech, banking held sway. Current clients of OrderGroove, who use the startup’s consumer SaaS and APIs to develop subscription and other user experiences, include brands such as Walmart, GNC, Toys ‘R’ Us and Nestle.

Branding 100

Branding Retail Software User Experience 100

PYMNTS

MARCH 23, 2018

In financial services today, security and innovation can work with each other, and against each other. FinServ cybersecurity is, of course, a prime target for innovation. At the same time, providers must ensure a positive, consistent customer experience. from EMVCo and “PIN on Glass” from the PCI Council.

Innovation 186

Innovation Security Customer Experience Technology 186

Fintech Labs Insights

MARCH 23, 2017

Our second developers conference in New York was a great opportunity to take a look at some of the technologies that continue to drive fintech innovation forward. MapD for its database and visualization layer that transforms Big Data into immersive, instantaneous, and actionable analytics. Day One Attendee Favorite.

New York 25

New York User Experience UX Conference 25

Fintech Labs Insights

OCTOBER 7, 2015

Thomson Reuters connects and powers the global financial community through our open and trusted news, data, analytics and insight, tools and applications, trading capabilities, and infrastructure and services – enabling discovery, liquidity and compliance. Evan is a business leader with extensive experience driving strategic partnerships.

Analytics 12

Analytics How To Community User Experience 12

PYMNTS

SEPTEMBER 27, 2019

This week, two massive deals landed with B2B payments innovators at Fundbox and Tipalti, but they were far from the only players to have secured new funding. with a focus on digital transformation services and analytics tools for corporate customers and their finance teams.

Payments 149

Payments Capital Taxes Lending 149

PYMNTS

MAY 8, 2020

The small business FinTech arena continues to blossom as more developers explore ways to address a market historically underserved by traditional financial institutions (FIs). “We think of the user experience as critical and want to apply this philosophy on the business side.” The Front-End Strategy: UX.

User Experience 175

User Experience UX Fintech Tools 175

Filene

APRIL 28, 2017

Here are our top three concepts presented during the second day: Neener Analytics through computational social science and social media analytics help financial institutions to offer an alternative way to de-risk the loan application process. MicroBlink their goal is simple: to improve user experience by eliminating manual data entry.

social media 28

social media Big Data Case Study Analytics 28

Insights on Business

MAY 2, 2019

Conversely, IBM OpenPages with Watson delivers standardization at enterprise scale through a common object library, native guided workflows, role-centric user interface, and market-leading analytics that share capabilities across the entire platform. IBM Cognos Analytics continues to advance both analytic and AI capabilities.

Compliance 98

Compliance System Analytics Data 98

FICO

MARCH 2, 2021

It prompted the top performers to innovate, pivot and quickly move towards greater adoption of automation, early warning systems and pre-emptive AI-driven solutions to help meet their customers’ needs and deliver timely support for agents.

Management 52

Management US UX Guidelines 52

PYMNTS

NOVEMBER 25, 2019

Banks and credit unions are certainly not on their way out, even as they face more pressure from challenger banks, FinTechs and Big Tech in the coming decade. By providing a streamlined user experience, they can add value to the financial institution and the cardholder, putting themselves into the commerce stream.”.

Google 272

Google Fintech Payments Apple 272

Fintech Labs Insights

NOVEMBER 8, 2016

The new company (spun out from Signet Bank in 1994) was widely revered as a data analytics and marketing master. Fast-forward six years and Capital One owns the innovation mantle, at least in the United States. Fast-forward six years and Capital One owns the innovation mantle, at least in the United States.

UX 17

UX Capital Mobile User Experience 17

Fintech Labs Insights

JANUARY 26, 2016

MX appointed Don MacDonald to lead marketing and branding efforts and develop marketing strategies to help bank clients enhance the account holder experience. He has the skills, experience and proven track record to continue to evolve our marketing organization, build the MX brand and drive accelerated growth for the company.”.

San Francisco 12

San Francisco Utah User Experience New York 12