Insights on Business

JULY 17, 2019

User experience, or relative effective ease-of-use, is a key driver of engagement. So how can organizations drive strong user experience and engagement with GRC tools to fuel effective use of the tools? Innovative and updated technologies also help close gaps between users, requirements and capabilities.

User Experience 79

User Experience Tools Survey Risk Management 79

Perficient

JUNE 24, 2023

Please note that this doesn’t take into consideration other third-party software, including analytics (Google Analytics, Adobe Analytics), email marketing applications (Marketo, Klaviyo, Pardot), CRM databases (Salesforce, HubSpot), or more advanced CDPs (Tealium, Segment, or mParticle).

Tools 251

Tools Digital Strategies Analytics System 251

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

JUNE 27, 2018

What does offering top-notch customer experience mean in the digital age? As recent research from PYMNTS reveals, the most innovative FIs know that providing exceptional service to their consumer base comes down to focusing on three key components: user experience, digital technology and data analytics.

Data 129

Data Customer Experience User Experience Innovation 129

PYMNTS

SEPTEMBER 23, 2019

Banks today recognize that they must embrace innovation to survive in a world being rapidly transformed by digital technology. For the past year, PYMNTS has been examining how banks are faring on the road to technological innovation. Our research establishes that effective IT and core systems are at the heart of successful innovation.

Innovation 118

Innovation Report System Resources 118

PYMNTS

JULY 29, 2019

This means CUs must be carefully attuned to member’s financial needs and the innovations they want most as CUs invest in new products and services aimed at improving the way members engage with their FIs. Most CUs strive to delive r a simple, personalized user experience. Around the Credit Union World. About the Tracker.

Pennsylvania 173

Pennsylvania Analytics Maryland Innovation 173

PYMNTS

JUNE 6, 2019

Built on Azure, IoT and intelligent cloud and edge technologies, the solutions will include building system monitoring, analysis and predictive maintenance, building occupancy and space utilization analytics, as well as enhanced owner, operator, and tenant experiences.”. We are energized by this new collaboration with Infosys.

Analytics 134

Analytics Innovation User Experience Operations 134

FICO

APRIL 26, 2016

In the most recent chapter of this story, business and government agencies have been doing amazing things with cloud computing, Big Data and analytics. After all why should you bother with analytics without actions? Today we are introducing a major leap-forward in the practice of prescriptive analytics and decision management.

Analytics 40

Analytics Management Innovation How To 40

Perficient

AUGUST 25, 2020

Collaboration is even one of our Values and it’s the driver behind the innovation we deliver for our clients. . I believe if you are curious about technology, have good analytical skills and a spark to achieve your goals there is no stopping you. Be Proactive. With different cross-company ways to engage (and more coming all the time!)

Technology 572

Technology Groups Training Management 572

PYMNTS

DECEMBER 29, 2020

There's an opportunity for banks to think about innovation, to modernize current workflows and to leverage some of the innovation that is happening within the FinTech community," he said, noting that the cost of such collaborations should be only one of several factors when considering whether to collaborate, and with whom.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

DECEMBER 9, 2020

Beautifully designed user experiences are, unfortunately, not always good user experiences. In fact, he’s seen cases where good design has actually decreased the effectiveness of the user experience. “My It was a very small icon that blended so well with the background that no one could notice it.

User Experience 241

User Experience Analytics Data UX 241

Cisco

JANUARY 10, 2023

Differentiate – Build, Buy, Partner; New User Experiences, Products, Services; Accelerated Product, Services, and Business Process Innovation; Distributed Ecosystem/ Connectivity and Intelligence. Cloverhound is skilled in delivering solutions with the best of innovation and simplicity.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

Insights on Business

DECEMBER 12, 2018

Innovating in the open. These insights have not only driven the investment strategy in our portfolio, but our clients have also been active participants as we reimagined OpenPages with Watson in a process we refer to as “innovating in the open” (IO). Improve performance using a risk lens to enrich decision-making. Efficiency.

Innovation 111

Innovation Compliance User Experience Regulation 111

Chris Skinner

MARCH 29, 2016

I’ve talked about open sourcing banking and finance by converting everything to components (APIs) that can be plug and played into any front-end user experience (UX) through apps and devices, supported by data analytics, cloud and blockchain to reduce and automate the back office.

UX 150

UX User Experience Analytics blockchain 150

PYMNTS

JUNE 26, 2018

The company said in a press release on Monday (June 25) that it held its second annual Datathon at ADP event, which included more than 40 of its partners and innovators to collaborate on how to leverage AI and machine learning. Those new tools focused on talent optimization, user experience and business impact.

User Experience 123

User Experience Tools Analytics Innovation 123

PYMNTS

SEPTEMBER 6, 2019

As noted in the most recent edition of the Innovation Readiness Playbook, the majority of FIs — at 57 percent — say that payments technology remains on their innovation and roadmaps for the next three years. The User Experience. For financial institutions (FIs), payments are top of mind.

Technology 110

Technology User Experience Innovation Analytics 110

PYMNTS

JULY 3, 2020

PYMNTS’ research indicates that 33 percent of CUs offered loyalty and rewards innovations in 2019, up from 29.4 COVID-19 changed all that, bringing a new urgency to digital innovation and a top-down reimaging of CU loyalty. Dividends of Loyalty Innovation. percent in 2018. Easy is the New Loyalty’.

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

JANUARY 22, 2020

The company plans to use the financing for product innovation and market expansion. Axel Bard Bringéus, Deal Partner and investment advisor at EQT Ventures, said: “The real estate and housing market have barely changed over the last 30 years and the degree of digitization and innovation is, in comparison to other sectors, very low.

Comparison 130

Comparison User Experience Analytics Innovation 130

PYMNTS

FEBRUARY 29, 2016

Just because businesses are interested and willing to adopt payments innovations doesn’t mean it’s going to happen. They really hadn’t been very innovative around that franchise for a long time.”. Of course, the actual end user — the business — plays perhaps the biggest role in determining whether a market like the U.S.

Innovation 100

Innovation Fintech Tools Technology 100

PYMNTS

APRIL 28, 2020

In an effort to help clients tackle critical challenges and experience quick ROI during the complete procurement process, Xeeva said it has put significant enhancements throughout its array of products into place. In separate news, Tradeshift teamed with Chain IQ to offer procurement services innovation.

Data 136

Data Management User Experience Maine 136

PYMNTS

OCTOBER 8, 2019

“The world is moving toward better technology, simpler design and instant access to data and automated analytics,” said Mark Smith, Citi Global head of liquidity management services, treasury and trade solutions. “We Cachematrix is excited to power Citi’s Online Investments portal with our best-in-class financial technology.

Online 100

Online Analytics Tools User Experience 100

Bank Innovation

SEPTEMBER 28, 2017

To move forward, financial institutions are going to have to take a closer look at the user experience, Eric Hazard, CEO for fintech venture capital […]. EXCLUSIVE— With the help of APIs and other technologies, U.S. banks are mastering the use and sharing of data, but the next challenge is going to be even more technical.

UX 306

UX User Experience Capital Fintech 306

PYMNTS

NOVEMBER 23, 2020

In other words, SMBs’ use of FinTech products outside of legacy financial institutions’ ecosystems is cutting off those traditional lenders from the COVID-era data flows and analytical insights SMBs now need. Even B2B payments now need to be delivered with a better user experience, and much work remains. We're not connected.

Data 143

Data User Experience Fintech Lending 143

Bobsguide

APRIL 13, 2022

Banque Misr extends collaboration with Finastra, selecting Fusion Trade Innovation and Fusion Corporate Channels to boost its offering and attract new customers. Finastra is building an open platform that accelerates collaboration and innovation in financial services, creating better experiences for people, businesses and communities.

Regional 113

Regional Innovation User Experience Software 113

PYMNTS

NOVEMBER 12, 2020

Even so, as this week's exploration of bank-FinTech collaborations and open banking initiatives reveals, opportunities to add new revenue streams, improve product offerings and enhance the end-user experience are too promising to ignore. Visa Launches FinTech Collaboration Initiative In Europe. In the U.K.,

Fintech 220

Fintech User Experience System Data 220

PYMNTS

OCTOBER 1, 2019

The FinTech said it is improving user experience on its Paymode-X AP Automation platform and utilizing AI for enhanced invoice data capture. Bottomline is also updating the Paymode-X AP Automation solution to work more seamlessly with users’ back-office systems. .

Fintech 116

Fintech User Experience Analytics Data 116

PYMNTS

NOVEMBER 13, 2019

Enter the Digital-First Banking Tracker , a PYMNTS and NCR Corporation collaboration, which analyzes how FIs are approaching digital transformations to engage with their customers, and what innovations they are using to do so. They not only need to be innovative solutions, but they must meet customer demands. About The Tracker.

Regional 109

Regional ATM Report Alabama 109

PYMNTS

MARCH 20, 2020

with open banking now more than 2 years old, the financial services industry has discovered that unlocking data can have a significant impact on the satisfaction of SMB borrowers, even facilitating easier bank switching for SMBs in search of a better user experience. In the U.K.,

Lending 233

Lending Data User Experience Fraud 233

PYMNTS

SEPTEMBER 26, 2019

“Our strategy continues to center on delivering the new procure-to-pay experience focused on an excellent end user experience, value achieved through true spend under management and a commitment to digitize the full process of business buying for both buyers and suppliers,” said Vroozi CEO Joe Fox in a statement.

Payments 116

Payments User Experience Analytics Management 116

PYMNTS

APRIL 12, 2018

A surge in FinTech innovation, new industry players and the embrace of cutting-edge technologies – like artificial intelligence and mobile payments – positions the T&E market as an example of how B2B payments can, in fact, be innovative. We have a maniacal focus on user experience.

Innovation 101

Innovation User Experience Management Policies 101

PYMNTS

MARCH 3, 2017

Overview: Join Hannah Preston, Solution Strategist, Payment Security Division, CA Technologies and Karen Webster, CEO, Market Platform Dynamics, on Thursday, March 30th, at 1:00 PM (EST), to learn how authentication is evolving; how it could transform your security and user experience; and how you can tackle the choices and consequences.

Security 100

Security CA Customer Experience User Experience 100

PYMNTS

NOVEMBER 16, 2020

That was largely behind the acquisition of Ario, whose proprietary data analytics technology can facilitate invoice financing and loans via integrated infrastructure. It's about removing digital friction for the customer, simplifying the user experience, accelerating the time they can access their funds," he said.

Lending 289

Lending Technology Capital Meeting 289

PYMNTS

MAY 19, 2017

In its announcement, WEX said the platform was designed to offer a better user experience for its clients. Building our digital skill set has been central to the growth of our innovation capability.”.

Online 101

Online Cards User Experience Customer Experience 101

PYMNTS

OCTOBER 29, 2020

How Cloud Innovations Augment Business Payments. Automating fraud detection, meanwhile, can help provide a seamless yet secure B2B payments experience. Western Union, for one, leverages advanced artificial intelligence (AI)-powered analytics systems to prevent fraud on the back end without inconveniencing its corporate customers.

Payments 213

Payments Fraud Meeting Security 213

PYMNTS

FEBRUARY 19, 2020

According to Shultz, all of the components of the payments ecosystem must work together to develop real-time payment products and services, with an emphasis on easy onboarding and an elevated end-user experience for corporates and small businesses. “There is less time to apply traditional fraud techniques,” said Shultz.

Payments 287

Payments Fraud Survey Fintech 287

PYMNTS

AUGUST 17, 2018

This partnership will enhance the user experience for DATIS and Relias clients, and open up the door to many more opportunities moving forward.”. Relias is also the leader in online training and compliance solutions for the Health and Human Services market.

Management 100

Management Raleigh User Experience National 100

Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107