Insights on Business

APRIL 28, 2017

Traditionally, banking was a conservative industry with relatively high barriers to entry. Banking products and services were defined and controlled by the bank. At the same time, regulators in many countries also have relaxed regulations to encourage innovation in the banking industry.

Digital Banking 171

Digital Banking User Experience Branding social media 171

Insights on Business

NOVEMBER 29, 2018

Now, more than ever, banks must be smarter and faster. Operational innovation is vital in a highly competitive financial services sector, with a new community of digital banks and other firms vying for market share. Drivers for Operational Innovation. People are at the heart of any financial operation.

Operations 138

Operations Innovation Management Risk Management 138

PYMNTS

JUNE 8, 2020

The scheme by the “Modern Money Team,” as Putnam referred to the entire operation, was reportedly to offer investors “cryptocurrency trading packages” they had purchased, which could have ostensibly been used for “arbitrage” opportunities at Bitfinex. The group managed to get $12 million from 2,000 investors, Coindesk reports.

blockchain 131

blockchain Analytics Utah cryptocurrency 131

Bobsguide

AUGUST 7, 2022

Cloud migration digitalizes the bank’s processes, enhances integrated ecosystems and enables new opportunity for growth in the UK. Moving from an on-premises model to a cloud-based managed service is a big part of our operational strategy for treasury activity,” said Gary McDermott, Treasurer at The Co-operative Bank.

Operations 68

Operations Strategy Innovation Policies 68

Celent Banking

AUGUST 4, 2015

A few months ago there was a question posed on Twitter which sparked a pretty intense debate : “What makes a bank a digital bank?” How far do incumbent banks have to go in order to adjust to the new age of digital financial services? underpinned by analytics and automation …. …

Digital Banking 100

Digital Banking Strategy Analytics Analysis 100

PYMNTS

JANUARY 19, 2021

Portugal’s largest bank, Caixa Geral de Depósitos (CGD), is working with Backbase to implement the FinTech’s engagement solution, according to an announcement. The FI aims to wield Backbase tools to create digital banking channels across its operations, with its focus first landing on SMBs. ní banka Taps Temenos.

Fintech 341

Fintech National Groups Tools 341

PYMNTS

AUGUST 24, 2020

Moving to cloud-supported infrastructure is one way these banks could shore up their products and keep customer interactions seamless. Banks looking to make this shift must consider that these systems, as well as the data that underpins them, operate in fundamentally different ways than traditional banking operations.

Digital Banking 226

Digital Banking Software System Innovation 226

FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models. what’s happening in the moment). or “Good Afternoon!”

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

PYMNTS

JULY 22, 2020

In the July Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the long-lasting effects brought on by the pandemic, the shifting attitudes surrounding ATM use, and how the digital banking development field is reaping dividends from the financial industry’s sea change.

ATM 225

ATM Digital Banking Alabama Study 225

FICO

MAY 30, 2019

I think a slight derivation of this same sentiment is highly relevant for banks today: “Your data scientists are so preoccupied with whether or not they can predict something, they don’t stop to consider what will happen if they are successful.”. In other words, the analytics didn’t fail. And with good reason. Here’s How to Do It.

Analytics 49

Analytics Tools Strategy Compliance 49

FICO

DECEMBER 5, 2018

Digital banking channels are increasingly popular, and behavioral profiling of customers is vital in preventing new types of fraud. The open banking revolution makes understanding each customer’s behavior even more important in preventing fraud by considering all the aspects of transactions. Learn More.

Analytics 45

Analytics Fraud System Data 45

PYMNTS

APRIL 28, 2020

“They’re responding to what’s going on in their environments,” noted Salzer, “whether it may be the particular statistics for hospitalizations and COVID-19-related deaths or governmental orders that may apply to their branches and operation centers.”. Digital banking will also become more widespread. “As

Digital Banking 248

Digital Banking Online Fraud Customer Experience 248

South State Correspondent

SEPTEMBER 30, 2022

A couple of weeks ago, we delved into the origination and operating costs of manufacturing commercial loans ( HERE ). However, if you are not, or if you want to get both more accurate and granular, then we turn to the Kohl Analytics Group , whose sole focus is to help financial institutions with profitability. Interest Cost.

Operations 361

Operations Marketing Data Analytics 361

PYMNTS

JUNE 26, 2020

Digital banking has become the new normal as social distancing guidelines and stay-at-home orders have drastically curbed financial institutions’ (FIs’) abilities to conduct in-branch services. Online account openings increased by more than 200 percent in April, while all mobile banking traffic rose by 85 percent.

Digital Banking 220

Digital Banking Guidelines Trends Online 220

PYMNTS

NOVEMBER 11, 2019

lender HSBC made progress in the launch of its digital banking platform for small businesses, Kinetic, which is now operating in beta phase, Reuters reported on Monday (Nov. The bank expects a full launch of Kinetic in the first half of next year, when it is expected to integrate with HSBC’s banking infrastructure.

Digital Banking 105

Digital Banking Taxes Analytics Analysis 105

Bank Innovation

APRIL 5, 2019

The 47-year-old chief executive officer of Banco BTG Pactual SA, a fixed-income trading veteran, said he spent the past four years digging into subjects such as cloud computing, performance marketing and data-analytics metrics. His schooling was to help with the bank’s push into […].

Digital Strategies 186

Digital Strategies Strategy Analytics Data 186

Cisco

APRIL 12, 2022

According to PwC’s 2021 Digital Banking Consumer Survey, two in three customers find branches to be meaningful channel to interact with their bank and 35% say that they would not use a bank that doesn’t have a nearby location. Provide analytics with insights into branch activity. Optimize branch operations.

America 109

America Customer Experience Operations Survey 109

PYMNTS

MAY 18, 2018

B2B startups in the small business banking, expense management and analytics sectors led this week’s investment roundup, securing more than half of the $108 million raised. million in the largest investment round ever for a FinTech that operates exclusively in the continent. BDS Analytics. Blockchain.

Fintech 134

Fintech blockchain Analytics Capital 134

PYMNTS

JUNE 13, 2019

Fighting bad actors is particularly challenging for those in the banking industry, which lost more than $31 billion to fraud in 2018 and is projected to lose even more as cybercriminals become more sophisticated. Faster payments have also contributed, as banks now have less time to identify fraudulent transactions.

Fraud 128

Fraud Analytics New Jersey Data 128

PYMNTS

FEBRUARY 12, 2018

Together, the solutions will enhance corporate banking capabilities using artificial intelligence and API technology , and allow banks that operate the Pivotal Cloud Foundry platform to add the CBX 18 solution into their offerings. iGTB described its CBX 18 solution as one that provides “contextual” corporate financial services.

Lending 158

Lending Analytics Software Customer Experience 158

Insights on Business

SEPTEMBER 13, 2018

Because of this misplaced confidence, many banks are delaying necessary operating model transformations. Failure to do so or further delay of operating model transformations…well…better call Darwin. Operating model transformation. End-to-end enterprise digitization. Cognitive computing and advanced analytics.

Operations 184

Operations Case Study Customer Experience Analytics 184

Bobsguide

JULY 12, 2022

The accelerated trends for more digital banking, a declining use of cash for everyday payments, and a reduction in ATM networks are increasing the cost of managing, moving, and securing physical cash. This reduces the cost of cash operations to deliver the best customer experience. ATM pooling. Next-Gen cash management.

ATM 88

ATM Management Customer Experience Operations 88

PYMNTS

NOVEMBER 12, 2020

Poland's first fully-digital bank, mBank , is collaborating with kACE to integrate the FinTech's treasury pricing technology. Vasile Valcov , vice president of Salt Edge, spoke with PYMNTS earlier this month about the opportunities that open banking presents in the business banking and financial services arena.

Fintech 220

Fintech User Experience System Data 220

Perficient

MAY 28, 2020

Your applications need to work flawlessly on the latest devices and operating systems to unlock 5G’s potential and take advantage of the newest features. 5G has the potential to transform the digital banking experience, but this will not happen without overcoming some challenges.

Mobile 340

Mobile Customer Experience Tools Data 340

PYMNTS

FEBRUARY 28, 2020

The banking industry is undergoing a sea change in the new decade, with online and mobile banking growing ever more popular among customers, and challenger banks and FinTechs disrupt the market with new technologies. Developments From Around The World Of Digital-first Banking.

ATM 159

ATM Study Analytics Meeting 159

Accenture

JULY 10, 2019

Between 2015 and 2018, traditional retail and commercial banks spent some US$1 trillion globally on efforts to transform their IT through technologies like cloud, AI-powered analytics, and agile software development. The higher valuations are also justified by better operating economics and return on capital.

Leadership 151

Leadership Analytics Retail Technology 151

PYMNTS

MAY 3, 2019

European corporate banks are lagging behind their U.S. In a blog post this week, the data and analytics company released its new report called “European Corporate Banking: U.S. Banks Gain Advantage with Digital Solutions for KYC,” which found that European banks’ U.S.

US 128

US Report Management Analytics 128

PYMNTS

JANUARY 15, 2021

The $10 million recently raised for Indonesia-based BukuKas will help the small business Software-as-a-Service company expand its product offering with an ultimate goal of launching a small business digital bank. Modern Treasury. The company is considering expansion across Europe, the U.S.

Capital 167

Capital Fintech Operations Technology 167

Gonzobanker

JULY 8, 2022

The operational world of cash, checks, deposit slips, passbooks, and teller terminals used to dominate bank tech budgets. Those were the days of green screen cores and server-based ancillary applications, and digital banking was a Star Trek thing of the future. With a stronger I.T. Managing the Chaos.

Resources 146

Resources Leadership Technology Management 146

PYMNTS

AUGUST 7, 2019

This time around, according to the site, the banks will commence the second phase by October of this year, and there already exists collaboration between banks and FinTechs for the exchange of data and various financial services functions. As reported earlier this year, Hong Kong regulators awarded three digital banking licenses.

Digital Banking 129

Digital Banking Fintech Millennials Data 129

Chris Skinner

FEBRUARY 16, 2017

This is based upon apps, APIs and analytics, with banks having the opportunity to be better positioned to be the digital platform that allows open marketplaces to operate using these technologies.

Marketing 233

Marketing social media Analytics Mobile 233

PYMNTS

FEBRUARY 11, 2020

This new feature leverages our deep knowledge and proven capabilities in fraud detection and prevention, data analytics, direct messaging and reporting to help Canadian businesses manage their payment process with greater ease and confidence,” said Peter Maoloni, vice president of Product & Platform Delivery for Interac Corp.

Analytics 144

Analytics Fraud Management Payments 144

PYMNTS

DECEMBER 11, 2018

In fact, it is getting some new life from eCommerce operators. So-called online-only retailers — including Amazon — operate some 630 physical retail locations in the U.S., percent innovating to improve business analytics. Digital Banking. FinTech and banks are becoming the best of friends,” he said.

blockchain 170

blockchain Retail Trends Mobile 170

FICO

MAY 18, 2023

The innovative pay-as-you-go solution allows Dock’s clients, including banks, fintechs, and retailers, to intercept fraudulent transactions and protect their operations, while also improving the user experience. Previously, when the bank called customers the average response rate was 25 percent.

Fraud 52

Fraud Technology social media Innovation 52

FICO

AUGUST 11, 2021

Compounding these are the complex nature of data processing, analytics, decisioning and operational execution in a variety of business processes, which can make change complex, costly and slow, hindering innovation and eroding competitive advantage. Future State. Three Success Stories.

Customer Experience 52

Customer Experience Analytics Strategy Innovation 52

PYMNTS

JULY 1, 2016

B2B startup D3 Banking provides financial institutions and non-banks with technology to strengthen their digital banking strategies for their own individual and corporate customers. Investors on Monday (June 27) provided $10 million to D3 Banking for it to further its research and development operations, reports said.

Lending 101

Lending Analytics Capital Industry 101

PYMNTS

FEBRUARY 26, 2020

Back then, FinTechs asked for forgiveness instead of permission, rushing headlong into markets, disrupting them and operating in newly invented spheres of finance that regulators barely understood. That may be inaccurate, but it’s clear that the Chinese are exerting a higher level of control over digital banking activities than ever before.

Regulation 130

Regulation Case Study Fraud Study 130