PYMNTS

JULY 2, 2020

This month’s Deep Dive examines loyalty programs’ significance for retaining members, generating customer referrals, adding cost efficiency and enabling user-generated content, such as ratings, that can help boost brand awareness. The Member-CU Loyalty Disconnect . percent from CUs with no loyalty innovation track record. Likewise, 33.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

Perficient

APRIL 4, 2022

1) Know Me – Data & Analytics Relevant to the Customer. 3) Tell Me – Authentic, Relevant Brand Messages and Experiences. We also help them achieve enterprise-wide operational excellence.? I’ve long advocated that personalization includes three essential elements: .

Mobile 294

Mobile Survey User Experience Analytics 294

Perficient

SEPTEMBER 26, 2022

Data and analytics remain key investment areas for insurance operations. Data-led companies assess the impact of decisions and adapt more rapidly while advanced analytics and data science allow companies to make predictions and test them against real-world results.

Data 275

Data Conference Analytics Industry 275

PYMNTS

MAY 18, 2017

The right product at the right price and the right time: that’s the retail recipe, and EDITED is providing real-time analytics to help apparel retailers worldwide cook up success. More than half a million products are added every month to give brands the competitive edge by identifying trends early. and Australia.

Analytics 109

Analytics Retail Data Strategy 109

PYMNTS

JUNE 23, 2020

TiffinLabs opened in early 2019 and is operating some kitchens in Singapore, including digital-first restaurant brands Publico Pastabar and Hureideu – Korean Fried Chicken. The project will also use data analytics to look at food preferences and trends in various areas. The first U.S.

Los Angeles 214

Los Angeles San Francisco Houston Austin 214

FICO

FEBRUARY 5, 2019

As one of the first companies to use the platform’s machine-learning adaptive analytics capability, EnterCard is able to rapidly respond to shifts in fraud patterns, and has reduced net losses in basis points by 60 percent. Substantial reductions in operating and back office costs. million customers in Denmark, Norway and Sweden.

Analytics 53

Analytics Fraud Groups Customer Experience 53

PYMNTS

NOVEMBER 1, 2020

Answear.com sells brands including Levi's, Adidas, Tommy Hilfiger and Calvin Klein Jeans, according to its website. One report, by Adobe Analytics , concluded this year's online holiday shopping is likely to surpass last year's by 33 percent. Eyeing the success of that transaction for the owners who took Allegro.eu

ATM 243

ATM Leadership Capital Online 243

PYMNTS

OCTOBER 14, 2020

Isik Uman , Payguru founder, told FT the company has been "planning to use the billing capability of operators in order to bill customers for purchases they made either in the physical world or online" for years now. The country otherwise has sophisticated online banking products and an emerging FinTech sector.

Fintech 175

Fintech Analytics Payments Mobile 175

PYMNTS

OCTOBER 6, 2019

ModCloth offers exclusive indie and vintage-inspired women’s clothing, shoes, handbags and accessories for 18- to 35-year-old women, while Go Global Retail is a brand investment platform for strategic investors in the consumer sector. Walmart acquired the assets and operations of ModCloth in March 2017 for an undisclosed amount.

Retail 129

Retail Branding Strategy Digital Strategies 129

Perficient

JULY 27, 2020

If you’re noticing new customers requesting accounts within your business, or new users on your site, you should look at your commerce site analytics and see what these customer demographics look like. People – Do you have the dedicated employees to staff a B2C operation? At Perficient, it’s our job to fill in the gaps.

Analytics 332

Analytics Technology Strategy Taxes 332

PYMNTS

APRIL 9, 2019

Amazon, in the announcement released today, said that it “spends billions” on tools and services to help SMBs grow their operations and sell more online. According to the Amazon Small Business Impact Report , 1 million U.S. “We

Tools 167

Tools Analytics Branding Online 167

PYMNTS

JANUARY 7, 2021

Wholesale clubs and Trader Joe’s themselves have proven there is a huge market for brands that don’t check all of the boxes for a standard supermarket trip. The delivery outsourcing effort by Albertsons, which operates Vons, Pavilions and Safeway stores, will be in full effect by the end of February.

California 203

California CA Analytics Branding 203

Perficient

SEPTEMBER 15, 2020

You can get started by mapping the customer journey, uncovering pain points and opportunities across their interactions with your brand. Then widen your inquiry to learn from your customers as they interact with brands well outside your industry. How do they address problems like the ones you’re attempting to solve? 1 Gownder, J.,

User Experience 427

User Experience Innovation Branding Customer Experience 427

FICO

MAY 3, 2018

The bank has done this by harnessing the power of FICO's Customer Communication Services (CCS) to bring analytically-driven automation to its collections process. Now there’s a thought, brand promotion from those you might not expect! The bank's collections department is now operating extremely efficiently. embed][link].

Analytics 40

Analytics Video Guidelines National 40

FICO

APRIL 30, 2018

The bank has done this by harnessing the power of FICO's Customer Communication Solution (CCS) to bring analytically-driven automation to its collections process. Now there’s a thought, brand promotion from those you might not expect! The bank's collections department is now operating extremely efficiently. embed][link].

Analytics 40

Analytics Video Guidelines National 40

PYMNTS

NOVEMBER 25, 2020

According to Chad Buckendahl , vice president and general manager at San Francisco-based eCommerce subscription platform operator sticky.io , if you’re not studying how your best and worst customers are performing — from acquisition to retention to lifetime value — you’re missing a huge opportunity. Churn Analysis.

San Francisco 202

San Francisco Analytics Analysis Cards 202

PYMNTS

JANUARY 22, 2020

Sure, other DTC operators turn to such tactics as pop-up shops or wholesale relationships with brick-and-mortar operators, but as Dossa explained, his company’s customized products and core value are not well-suited to physical retail. “We DTC Analytics. One recent example comes from Los Angeles-based Pepper.

Los Angeles 131

Los Angeles Analytics Retail Survey 131

PYMNTS

MARCH 21, 2017

The location-based tracking service is taking its services to a new level with the unveiling of its new analytics tool. Over the last few quarters, Foursquare has reached out to and been working silently with various brands to develop its Foursquare Analytics tool.

Data 128

Data Analytics Tools Retail 128

PYMNTS

MAY 8, 2019

In that recent discussion with Karen Webster, Nussenbaum talked about how his company is bringing back-end marketplace services — which include merchandising and fulfillment tasks — to a host of retailers and brands in a variety of retail niches. The new goal for the two entrepreneurs? Marketplace Concept.

Retail 211

Retail Branding Online Operations 211

PYMNTS

DECEMBER 26, 2019

What brands used to guide their merchandising processes in the old paradigm requires too much manual input, hinging on data sets and models that are too general, and accruing too slowly — too much like a “fulfilling prophecy,” he noted. Analytics, too, was another hot spot for retail change in 2019 and will continue to be for the 2020s.

Retail 132

Retail Trends Analytics social media 132

PYMNTS

MAY 1, 2020

The company operated 182 J.Crew-branded stores, 140 Madewell stores and 170 factory stores as of March 2. Marker’s Rob Walker writes that the once iconic brand may fold because of COVID-19. “A Those plans were scrapped as the coronavirus pandemic took hold in March. A filing could come as soon as this weekend. billion in cash.”.

Retail 185

Retail Dallas Branding Analytics 185

Perficient

DECEMBER 15, 2020

I sat down with Tom Hogan , chief operating officer, and Andrea Lampert , vice president of people, to discuss the program in more detail. Tom Hogan, Chief Operating Officer, Perficient. Our hope is to introduce similar programs aimed at educating individuals and creating opportunities in the communities where we operate.

Detroit 520

Detroit Community Training Industry 520

PYMNTS

JUNE 10, 2019

Oracle has announced new enhancements for its Retail Brand Compliance Management Cloud Service , which will enable retailers to monitor the integrity of their materials and end products. The biggest names in grocery rely on Oracle Retail Brand Compliance to meet these expectations, while protecting their customers and brands.”

Compliance 115

Compliance Retail Branding Analytics 115

PYMNTS

OCTOBER 18, 2017

Its new tool, CashPro Assistant, includes analytics and forecasting solutions, which rely on AI and predictive analytics to help corporate customers manage and analyze their banking and financial data. In addition to the integration with Microsoft Excel, the FI is looking to use APIs to deploy additional tools under the CashPro brand.

America 179

America Analytics Tools Management 179

PYMNTS

NOVEMBER 17, 2020

What happened to Amazon is an ideal glimpse into how well threat vectors operate. A recent study found that phishing websites and emails spiked as the event drew closer, with many fraudsters using the Amazon brand and logos to trick customers into surrendering their login data and payment card credentials,” per the Digital Fraud Tracker®.

Fraud 182

Fraud Study Analytics Tools 182

PYMNTS

JULY 24, 2019

An Indonesian startup that provides consumer brands with omnichannel marketing and sales products, including cash-back rewards, has raised $3 million in a Series A-2 funding round, according to a report by TechCrunch. Right now, the company has partnerships with upwards of 50 brands like Sungai Budi, Japfa, ABC President, Unilever and others.

Marketing 122

Marketing Branding Capital Software 122

PYMNTS

JUNE 15, 2018

Financial analytics firm RapidRatings and procurement technology company SynerTrade are collaborating on a solution for companies to mitigate procurement risk. “For global corporations, a disruption in any part of the supply chain could mean lost sales and a damaged brand reputation,” Blumberg noted. ”

Risk Management 108

Risk Management Analytics Management Resources 108

PYMNTS

JANUARY 16, 2019

The retailer bebe has launched a new online store and an enhanced customer loyalty program, partnering with Branded Online on both projects. In addition, the retailer has updated its loyalty program, clubbebe, which aims to boost its relationship with existing customers, while also enticing new shoppers to engage more with the brand.

Online 113

Online Branding Retail Customer Experience 113

PYMNTS

JULY 28, 2019

The London Stock Exchange Group ( LSE ) has revealed that it is in discussions to acquire financial data analytics provider Refinitiv Holdings for $27 billion. Refinitiv head David Craig will continue leading the financial data firm as an independent brand within LSE. They would also hold less than 30 percent of the voting rights.

Analytics 109

Analytics United States Groups Data 109

PYMNTS

FEBRUARY 24, 2020

These firms are finding that managing both systems in the cloud offers the flexibility and security needed to streamline invoicing and cut costs, while keeping operations running as smoothly and accurately as possible. Yet, many still ignore AP automation capabilities’ importance when upgrading their ERP software platforms.

Software 223

Software Fraud System Survey 223

PYMNTS

FEBRUARY 11, 2020

Businesses can also brand reminder notifications with the company’s logo and message, as well as specify the frequency of payment request alerts. AR is increasingly joining the conversation when it comes to expanding beyond digitization to using technology to optimize operations beyond number-crunching.

Analytics 144

Analytics Fraud Management Payments 144

The Paypers

NOVEMBER 27, 2020

WHP Global has launched WHP+, a new direct to consumer digital ecommerce platform, with full ecommerce operations including technology, data science, analytics, and more.

Branding 28

Branding Analytics Operations Data 28

PYMNTS

JANUARY 26, 2021

Looking ahead at 2021, positive signs are on the horizon for the industry despite strains on CU operations due to the pandemic. CUs that prioritize digital upgrades combining analytics and automation are less likely to see their customers drift to larger FI competitors. Around The Credit Union Landscape .

Tools 276

Tools Los Angeles New Jersey Trends 276

PYMNTS

NOVEMBER 9, 2016

Retail TouchPoints announced the award as part of its fifth annual Store Operations Superstar Awards, which recognize companies with the most creative and successful store operations strategies. The award follows a retooling of rue21’s store operations by Vice President of Store Operations Lori Gillin.

Retail 175

Retail Strategy Analytics Operations 175

PYMNTS

SEPTEMBER 21, 2020

Mobile ordering is at the center of business operations for Blaze Pizza and many fast casual dining chains today. This platform offers a guest feedback form with questions regarding the visit as well as analytics tools to evaluate performance. restaurant industry, it speedily pivoted its operations when the health crisis struck.

Fraud 177

Fraud Mobile social media Customer Experience 177

PYMNTS

JUNE 9, 2017

While AI certainly makes consumers’ lives easier, it’s also working in nearly every industry to help streamline operations. The company wanted to increase the sales of its “Seasons” fruit cocktail brand, increase the sale of its smaller cans and gain a stronger market share hold among its competitors.

Retail 177

Retail Branding Technology Analytics 177

PYMNTS

OCTOBER 18, 2019

To roll out operations in the United States as it grows its supply chain business that links apparel brands with suppliers as well as factories, Singapore-based fashion technology firm Zilingo is designing a $100 million push. manufacturers and brands on its platform, The Wall Street Journal reported.

Los Angeles 101

Los Angeles US United States Branding 101