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How Clothing Stores Are Driving Retail Innovation

PYMNTS

To learn more about their customers and increase foot traffic, retailers are testing out new business ideas. In some cases, retailers are dedicating small spaces to brands inside their brick-and-mortar stores. The vast majority of retailers believe in trying new business approaches.

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Retail Innovation Depends On Older Consumers, Too

PYMNTS

Youngsters tend to get all the credit when it comes to being a force that drives retail innovation, and that’s fair enough. Venturebeat reported that there are 55 million people in America who are 65 or older, which represents about 16 percent of the country’s population. But older consumers shouldn’t be counted out, either.

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Citcon: Payments Can Be The 'Digital Guide' For Retailers

PYMNTS

Chuck Huang, founder and CEO of Citcon , explores how the pandemic has prompted retailers to capitalize on the surge in demand for contactless, digital payments. "As But we at Citcon believe it will also be marked as the year that prompted stunning innovation across industries. 2020 will be remembered by most as a year of trial.

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From Community Hubs To In-Store Theater, Retailers Double Down In Digital At NRF

PYMNTS

The National Retail Federation ’s annual convention may have come and gone but the sentiments, strategies and lessons learned from facing nearly a year of pandemic-led changes by some of the world’s largest merchants are going nowhere fast — especially when it comes to their embrace of increased digitalization. Stores As Social Centers.

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Capital One Trains Virtual Assistant Eno To Be Proactive with New Tax Feature

Bank Innovation

Most virtual assistants are reactive, but Capital One is training its virtual assistant, Eno, to be proactive, according to Ken Dodelin, VP of conversational AI products at the bank. Most [virtual assistants] are chasing reactive customer questions,” Dodelin told Bank Innovation. “We

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Bank of America’s Head of Digital to Speak at Bank Innovation ’17

Bank Innovation

Edward “EJ” Achtner, Bank of America‘s Head of Digital Banking – Strategy, Platforms, Innovation, and Partnerships, has joined the Bank Innovation 2017 speaker faculty. based bank.

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Bank of America Turns to Electronification of Cash to Reduce Operational Costs

Bank Innovation

EXCLUSIVE – Bank of America seeks electronification of cash not only as way to better serve its banking customers but also as an excellent way to reduce costs: according to Bank of America CEO Brian Moynihan, this digitization of cash can save the bank billions of dollars.

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