South State Correspondent

MARCH 23, 2022

If your bank struggles to create a clear value proposition and brand differentiation, then we have a case study for you. In December 2021, a Brazilian bank, Nubank, went public in the U.S. and became the most valuable bank in Latin America. As we broke down HERE , banks consistently underinvest in product development.

Branding 221

Branding social media Strategy Data 221

South State Correspondent

DECEMBER 8, 2023

Recently, the American Banker hosted their annual Small Business Banking Conference in Nashville, and as always, it was one of the better banking conferences of the year. Strike early and often to keep the customer building their relationship with your bank. We sat through almost every presentation and took pages of notes.

Conference 195

Conference Retail Community Bank Technology 195

PYMNTS

MARCH 1, 2018

Because when it comes to innovation, newly published PYMNTS research reveals that mid-sized FIs are missing the mark – and are not only failing to keep up with both big banks, but also emerging FinTech challengers. percent of mid-sized FIs filling in the middle portion of PYMNTS’ rankings. percent of middle performers.

Innovation 101

Innovation Data System Survey 101

Abrigo

MAY 10, 2021

A loan origination system (LOS) should perform several basic functions to automate and manage the end-to-end steps in the commercial loan process. The ability to automatically pull into the loan application current-customer/member information to streamline the application process and avoid repeated data entry or keying errors by lenders.

System 195

System Lending Analysis Software 195

Gonzobanker

JUNE 25, 2021

The COVID-19 pandemic permanently changed consumer banking preferences. Over the past year and a half, customers learned that although they may have been mandated to stay at home, they did not have to accept being told how to do their banking. A robust customer care function has never been more important. Focus on the mission.

Customer Experience 128

Customer Experience Fraud Policies Training 128

FICO

OCTOBER 21, 2021

How can lenders best measure and manage credit risk, given the disruptive patterns in consumer behaviour over the last 18 months? How can large banks ensure their digital transformation programmes make them more competitive? We know from past crises that robust risk models will continue to rank-order well even as circumstances change.

Risk Management 52

Risk Management Management Analysis Strategy 52

Qudos Bank

JULY 14, 2021

The results of the 2021 Australia’s Best Banking Awards from financial comparison site mozo.com.au are out, and for the second year running, Qudos Bank has beaten their competitors to the prestigious title of Australia’s Best Large Mutual Bank. Published July 2021.

Comparison 40

Comparison Cards Data Marketing 40

PYMNTS

NOVEMBER 15, 2019

PYMNTS’ Where Will We Bank Next? S urvey found that banking customers are increasingly placing a higher value on convenience, personal data security and appealing products. These offerings are becoming table stakes for banks, with 34.8 These offerings are becoming table stakes for banks, with 34.8 ATMs Get Smarter.

ATM 127

ATM Video Survey Chicago 127

Independent Banker

NOVEMBER 30, 2022

Clockwise from top left: Grand Ridge National Bank, Wheaton, Ill.; Community Financial Services Bank, Benton, Ky.; Bank of Montana, Missoula, Mont.; CNB Bank, Berkeley Springs, W.Va.; Midwest Bank, Norfolk, Neb. Bank of Montana: Breaking the mold. Bank of Montana. Tom Swenson, Bank of Montana.

Community Bank 169

Community Bank Community Montana Leadership 169

FICO

DECEMBER 1, 2020

This year’s Chartis RiskTech 100, a comprehensive study of the world's major technology solution providers in risk and compliance report, highlights the increase in banks and financial institutions spending on risk management systems - including fraud analytics. We stop payments fraud in real time across retail banking and consumer lending.

Fraud 59

Fraud Risk Management Analytics Management 59

Jeff For Banks

MAY 9, 2015

Because in banking, what we measure is not always consistent with where we want our institution to go. I recently did a podcast for PrecisionLender regarding this subject for lenders entitled: Using Bank Data to Get Better Results. A done deal is the best deal. So there are some positives in Jeff's performance.

Strategy 60

Strategy Taxes Lending National 60

FICO

JUNE 21, 2023

Home Blog Feed test See Customers Clearer with Hyper-Personalization at Scale Are you seeing the people behind the data? In fact, Forrester’s 2023 US Banking Customer Experience Index Rankings report found that emotional connection is a bigger driver of customer satisfaction and loyalty than ease or effectiveness.

Customer Experience 52

Customer Experience Analytics Data Technology 52

FICO

SEPTEMBER 23, 2022

Until recently, deposit inflows have been relatively forthcoming without too much attention needing to be paid to price and ranking in the aggregator tables – but this is now changing. The question of “Where do I want to be in the market rankings?” Or do I follow, but with a lag? And if so, how long should that lag be? .

Marketing 52

Marketing Analytics Strategy Analysis 52

Jeff For Banks

MARCH 24, 2012

SNL Financial LP does an annual ranking of best performing banks using six core financial performance metrics that focus on profitability, asset quality and growth for the 12-month period ended Dec. If not a Midwest bank, then it was a niche bank. Midwest banks had an efficiency ratio of 59% for 2011.

Operations 73

Operations Analysis Groups Examples 73

Gonzobanker

NOVEMBER 8, 2017

Unfortunately for banks and credit unions, the financial services industry has a reputation for being dull and boring, and many of the Generation Y and Millennial workers that bring advanced and specialized skills to the table are looking for careers in the high-tech industry, not financial services.

Management 94

Management Training Technology Leadership 94

Jeff For Banks

MARCH 27, 2022

"That's all fine and good, but if your bank doesn't do it or the reporting doesn't get to the front line, how can we improve?" ~ Montana Bankers' Association Executive Development Program Student Sing from the same sheet of music. Knowing the CEO's passion about being a superior financial performer, of course it would! Maybe we should.

Montana 78

Montana Taxes Strategy Leadership 78

FICO

DECEMBER 1, 2022

But the reality is, Generative AI isn’t a new technology; my data science organization at FICO has been using it for several years in a practical way to generate synthetic data , and to do scenario testing as part of a robust AI model development process. Ethical AI. Where Practical AI Lives: The Corpus AI.

Analytics 98

Analytics Phoenix San Diego Tools 98

PYMNTS

MAY 11, 2017

The data is telling. This data feeds the Index, which in turn shows that while SMBs rely on third-party services, their overall experience has been less than stellar. On the other hand, payment providers took four of the top 13 spots, and the money, payments and banking category had one of the highest average trust ratings overall.

Branding 100

Branding social media Data Management 100

FICO

APRIL 27, 2021

It takes advantage of all the performance history related to other products a customer holds with you, and gives you an opportunity to expand the existing relationship. Data to Use. Open Banking – Provide further insight either in addition to bureau data or in place of in countries with no bureau option.

How To 52

How To Data Analysis Exercises 52

FICO

NOVEMBER 16, 2022

Enterprise Fraud Solution Buyers Want More Agility, More Data. In August 2022, we commissioned a survey of 156 global executives and managers from retail banks and retail financial institutions. For example, both customers and banks in EMEA are quite comfortable with more stringent account authentication requirements.

Fraud 52

Fraud Data Survey Regional 52

FICO

JUNE 13, 2017

FICO joined this group, along with several Fortune 500 companies and a number of the country’s biggest banks, and I am proud of the principles we developed. Inject best-practice decision management governance standards into a new domain. Accuracy and Validation: Ratings should be empirical, data-driven, or notated as expert opinion.

Security 85

Security Industry Data Groups 85

South State Correspondent

FEBRUARY 22, 2023

When we analyze a bank, it is typically the first thing we look for, as deposit pricing and structure are the metrics that tell you the most about the quality of a bank. Almost equally important is the behavior or performance of a bank’s liability base with movement in interest rates. Deposits, however, are pure.

Management 195

Management Marketing Branding Strategy 195

Gonzobanker

APRIL 28, 2016

According to Cornerstone Advisors research , roughly six in 10 community bank and credit union CEOs are concerned with the regulatory burden. Some loyal GonzoBankers were participants and I’ll reiterate my thanks for the painstaking work it took to collect the data. What banks are setting the benchmark of success?

Regulation 60

Regulation Management Community Bank System 60

FICO

FEBRUARY 12, 2023

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models. Despite assumptions, banking doesn’t have to be boring!

Digital Banking 52

Digital Banking eBook Analytics Customer Experience 52

Independent Banker

APRIL 30, 2022

Independent Banker’s annual listing top-performing community banks of 2021 alongside interviews with some of the winners. In true community bank fashion, each has its own story to tell and its own path to success. In true community bank fashion, each has its own story to tell and its own path to success. Tuscaloosa.

Community Bank 172

Community Bank Community Montana Taxes 172

PYMNTS

AUGUST 25, 2016

” The latest data from Paychex and IHS in their Small Business Jobs Index found a record high in small business hiring activity in June of this year, and while analysts describe the SME climate as “cautious,” they’re also optimistic. While lending practices can offer a measure of small business performance in the U.S.,

Regulation 100

Regulation Lending Community California 100

FICO

JANUARY 8, 2021

Telecommunication providers have access to massive amounts of customer data, which can be leveraged by analytics to drive smarter, more personal customer decisions and offers,” noted Tim VanTassel. However, these partnerships need to be expanded beyond just data and customer acquisition. Here are our top 5 posts from 2020. #1.

Analytics 52

Analytics Analysis Lending Management 52

Gonzobanker

APRIL 14, 2015

Looking around online, the closest competing offers I found were $300 from a couple of regional banks, but none from community banks or credit unions. I also noticed online that OnDeck was alongside Wells Fargo and Bank of America in the Top 5 search rankings for business loans. But, that’s starting to change.

Marketing 60

Marketing Community Bank Branding Community 60

FICO

SEPTEMBER 4, 2017

The goal of any deposit price optimization solution is to make data-driven pricing decisions to manage portfolio balances and trade these off against the associated costs. Price sensitivity can be measured with regards to product rate, market ranking, competitor rates or even interest paid to other products in the portfolio.

Data 40

Data Management Marketing Strategy 40

South State Correspondent

MAY 25, 2022

While every bank talks about delivering on their service promise, only about 35% of banks have a formal effort and track key performance indicators (KPI). It is no surprise that these banks not only have higher customer experience performance but have a higher return on equity numbers.

Customer Experience 195

Customer Experience Survey Examples Branding 195

FICO

FEBRUARY 28, 2020

Having worked in credit risk for most of my career during the revolution in analytics, it continues to concern me that the collections and recoveries (C&R) divisions of banks seem to be left behind. Innovations in credit risk analytics that have been widely adopted in other risk areas rarely get used at the C&R level. by Jashan Augustine.

Analytics 52

Analytics Strategy Innovation Comparison 52

CB Insights

OCTOBER 26, 2020

In 2006, investment banks were at the top of the finance world. After the collapse of Lehman and Bear Stearns and the global financial crisis that ensued, the business models of the world’s biggest investment banks needed to change. As a result, banks are facing dropping IPO profits. Some banks have collapsed.

Management 78

Management Capital Company Marketing 78

South State Correspondent

OCTOBER 4, 2023

The approach is a mess, yet it is done every day in banking. In this article, we will show you 15 proven deposit marketing campaigns that will rack up deposit-gathering wins while building a high-performing bank in the process. Marketing is one of the largest value drivers in banking.

Marketing 195

Marketing Taxes Training Management 195

Gonzobanker

AUGUST 22, 2014

In 1984 a record high 18,000+ banks existed in the United States. The vast majority of exits came from banks with less than $100 million in assets, and more than 10,000 of these institutions left the financial services landscape between 1984 and 2011 due to mergers and failures. Total number of banks $1 - $50B in assets 554 553 642.

Strategy 87

Strategy United States Community New York City 87

Gonzobanker

JULY 28, 2014

Let’s just get this out of the way right up front: most bankers rank going through a formal system selection process right up there with a trip to the dentist. There is a new world of mobile delivery, e-documents and big data analytics, and banks want to catch up with the times in applying these technologies to the mortgage business.

System 109

System Lending Data US 109

South State Correspondent

APRIL 24, 2023

Just when you were getting your bank’s head around how you will operationalize ChatGPT (our breakdown HERE ), AutoGPT, an application built on top of ChatGPT, gets released and takes the technology to a new level. Instead of automation, banks can now have intelligent automation. Every bank needs to raise deposits.

social media 195

social media Data Marketing Technology 195

CB Insights

APRIL 17, 2018

For the third consecutive year, we worked with The New York Times to identify and rank the top 100 venture capital professionals from around the globe. We used CB Insights data gathered via our machine learning technology (dubbed The Cruncher ) and from thousands of submissions we received from VC partners and firms via The Editor.

San Francisco 71

San Francisco CA Capital Operations 71