PYMNTS

JANUARY 21, 2021

The pandemic has driven consumers to make the bulk of their purchases online, leading many businesses and retailers to struggle with securing their digital infrastructures and payments processes while managing floods of orders. retailers have digital oversights that leave them vulnerable to attacks. Debit And The Fraud Catch .

Fraud 148

Fraud Strategy Study Cards 148

PYMNTS

DECEMBER 31, 2020

The pandemic has changed the rules, however, and merchants have rapidly adjusted to a retail climate in which customers retain significant health concerns. Keeping pace with consumers’ shopping habits has always been necessary for retailers, but adapting quickly has been even more critical during the pandemic. “I

Millennials 167

Millennials Retail Online Guidelines 167

PYMNTS

JUNE 4, 2020

consumers are now buying retail goods online as of May 23, compared to 29.2 The average consumers do not expect the pandemic to end until February 2021, and 43.3 PYMNTS’ latest survey shows that 35.7 percent of U.S. percent who did so on April 11. The share of consumers ordering from restaurants online has also increased, reaching 21.3

Online 137

Online Retail Data United States 137

PYMNTS

DECEMBER 14, 2020

Although the installment concept is hardly new, Afterpay’s platform and growing catalog of retailers has brought fame and fortune to the company and its founders. A big part of Afterpay’s growth stems from the fact that its super-simple service is appealing to both customers and retailers alike. Preference For Debit. million U.S.

US 322

US Retail Cards Millennials 322

PYMNTS

JANUARY 26, 2021

A more independent Alexa, however, is just the start of the new features being rolled out for 2021. Amazon announced educational and programming improvements to the voice recognition tech back in October, he noted, and those improvements are expected to be implemented throughout 2021.

Millennials 175

Millennials Data Trends Security 175

PYMNTS

DECEMBER 24, 2020

But no one was predicting a global pandemic that would shutdown the travel industry, events and physical retail. According to the experts, the pace is only going to pick up when the ball drops and 2021 gets underway. And we anticipate that multichannel is going to be the lingua franca of retail moving forward.”.

Millennials 206

Millennials Retail Course Report 206

PYMNTS

MAY 15, 2018

Millennial is now a generational definition that encompasses both those just leaving their parents’ home and entering college, and those paying a mortgage on their house and worrying about paying for their kids’ college. 30-40 : The age range of the bridge millennial consumer group. They are the present. They are the present.

Millennials 119

Millennials Online Groups Innovation 119

PYMNTS

APRIL 19, 2018

Wendy’s , for example, planned to roll out self-ordering kiosks at about 1,000 of its retail locations by the end of 2017 in an attempt to both lure younger customers and to battle long lines at peak dining hours. Consumers want their orders faster than ever before. The move could also bolster the company’s bottom line.

Retail 102

Retail eBook Customer Experience Ohio 102

PYMNTS

JUNE 19, 2020

Mobile commerce hasn’t been a focus during the pandemic, but recently retail apps and other usage patterns are starting to appear as more than a blip on the Digital 3.0 However the digital shift at retail has focused mainly on general eCommerce surges. It’s never been a better time to be a retail app marketer.”. per customer.

Meeting 175

Meeting Mobile Retail Maine 175

PYMNTS

NOVEMBER 16, 2020

Across generations, PYMNTS’ research found that 40 percent each of Gen Zs, millennials and bridge millennials (respondents born between 1979 and 1988) say that they either won’t or likely won’t get the vaccine, 25 percent more than those who say they very likely or likely will. Will a Vaccine Save 2021? percent and 17.8

Study 270

Study Retail Millennials Conference 270

PYMNTS

APRIL 12, 2019

As J.Crew seeks to keep up the momentum of its Madewell apparel business, among other priorities, the retailer is exploring an initial public offering (IPO) for the brand. The appeal of the brand goes far beyond the demographic of millennials and is largely bolstered by its holistic approach to viewing shoppers as well as their feedback.

Millennials 108

Millennials Branding Retail Report 108

PYMNTS

JANUARY 25, 2021

These plans fund retail purchases that consumers can then pay off over time in typically four installments. Buy now, pay later options have developed differently across nations, with trends in C hina seeing retailers often providing their own installment payment plans rather than offering third-party plans at checkout.

Payments 185

Payments Tools Retail Cards 185

PYMNTS

JANUARY 27, 2021

consumers found millennials who favor BNPL tend to say they are drawn to it because they feel the fees and interest rates are clearly laid out — a reason listed by 42 percent of respondents — and because it helps them monitor their spending, which was cited by 39 percent of respondents. PYMNTS’ March and September 2020 surveys of 15,000 U.S.

Tools 131

Tools Payments Millennials Survey 131

PYMNTS

MARCH 10, 2020

Consumers love the delayed payment options and so do retailers, but the BNPL players themselves are loving their business model, too. The IOU apps are reporting that average order value is typically higher, and checkout conversions surge 30 percent for retailers using BNPL. It’s a bona fide phenomenon.

Case Study 135

Case Study Retail Millennials Branding 135

PYMNTS

DECEMBER 11, 2020

Some 55 percent of millennials report being interested in giving digital gift cards this year, while 67 percent report hoping to receive one. Mao noted that the United States alone has about 55 million underbanked or unbanked consumers, while roughly 26 percent of 2019’s retail transactions involved cash. “If Building the Next Stage .

Cards 291

Cards United States Strategy Retail 291

PYMNTS

DECEMBER 10, 2020

It’s also a play to capture TikTok’s Gen Z and millennial audience. With retail foot traffic declining and the commoditization of online shopping rising, there is a loss of consumer loyalty online. In 2021, the company plans to scale its platform, allowing global and independent brands to launch flagship stores on the platform.

social media 257

social media Video Branding Online 257

PYMNTS

SEPTEMBER 29, 2020

Apple And Epic’s Battle May Head To Trial in 2021. Why Millennials And Gen Z Could Save 2020's Holiday Shopping Season. Things are looking very uncertain as the holiday shopping season looms, with retailers unsure what U.S. Whatever the customer doesn't want can be returned. consumers will do.

Payments 148

Payments Apple Survey Seattle 148

PYMNTS

DECEMBER 14, 2020

But there’s another way to describe 2020 these days: “almost over,” as there are only 17 days left before 2021 gets off and running. Even fewer consumers report shopping for retail purchases on weekends during 2020. The list of “un” words goes on and on, and the descriptions tend toward the negative. As of Monday (Dec.

Online 257

Online Retail Data Report 257

PYMNTS

DECEMBER 22, 2020

To get a sense of how bad it might have been: Traditional financial institutions (FIs), credit unions (CUs) among them, had been forecasting that returns on assets (ROAs) would have been within the range of 60 basis points to 75 basis points, dipping to 30 basis points in 2021. That's what the millennial and younger consumer prefer to use.”.

Cards 308

Cards Maine Millennials Course 308

PYMNTS

NOVEMBER 30, 2020

31 will get a $10 bonus card for use in 2021 between Jan. Gen Xers and bridge millennials led the way, with 34.7 The company said that gift cards can be purchased in “any denomination” and can be used at more than 700 spots in the United States. Customers who purchase $50 in gift cards up to Dec. 1 and Feb.

Cards 144

Cards United States Millennials Survey 144

PYMNTS

OCTOBER 23, 2020

And, beginning next year, they will be able to spend their crypto collections with any of the 26 million retailers currently taking PayPal. 2021: The Year Business Payments Go Digital And Lose The Paper Check. Millennials Will Lead The Voice Commerce Revolution.

Apple 149

Apple Maine Millennials Bitcoin 149

PYMNTS

DECEMBER 24, 2020

Millennials have shown remarkable interest in these solutions, which allow consumers to finance purchases with specific terms when they check out online. Millennials lead in the early adoption of BNPL, especially older “ bridge millennials ,” or those aged 32 to 41 who tend to have more purchasing power than their younger counterparts.

Payments 260

Payments Millennials Survey Trends 260

PYMNTS

JANUARY 20, 2021

January 20, 2021 is also an important date for an almost completely unconnected reason. Bridge millennials expressed the highest levels of concern, with 44.1 percent of millennials and 37.4 percent of millennials and 24.7 percent of consumers who have shifted to digital for retail product shopping, 46.2

Millennials 179

Millennials Data Survey Seattle 179

PYMNTS

JANUARY 8, 2021

Research indicates that consumers are recovering some of their financial confidence, with one report predicting a 64 percent year-over-year increase in new credit card applications in 2021. It is therefore important for retailers to examine how they are offering such payments to maintain customers’ attention.

Lending 163

Lending Examples Tools Meeting 163

PYMNTS

JANUARY 13, 2021

The 2021 initial public offering (IPO) season is off to a fast start for the payments and commerce business, including an expected filing next week from reCommerce platform Poshmark. 31 were millennial or Gen Z consumers. Unique to Poshmark are social media aspects like the ability to share “likes” on favored items. What Comes Next.

social media 169

social media Trends Retail Millennials 169

PYMNTS

MAY 26, 2017

million Americans are expected to work in the gig economy by 2021, up from 3.8 And in 2021, the number of on-demand jobs will surpass the current number of jobs in finance (8.4 New research shows that the number of on-demand workers in the U.S. Recode reports that the combined research by Intuit and Emergent Research revealed that 9.2

United States 105

United States Millennials Taxes Software 105

PYMNTS

JULY 16, 2019

million accounts had watched Stranger Things 3 since its debut July 4, and that 13 percent of ex-Netflix users signed up again to watch the third season – Netflix saw its stock drop after announcing that “The Office” would be removed from its platform in 2021. That’s more than twice the spending of bridge millennials ($4.2 percent).

Millennials 141

Millennials eBook Online Study 141

PYMNTS

DECEMBER 18, 2020

31 were millennials or Gen Zers, which is a very desirable demographic for an online platform. Tencent-Backed WeDoctor Still Planning Huge IPO By February Today In Payments: Huntington Merging With TCF Financial In $22 Billion Deal; Affirm Delays IPO Until Q1 2021. Poshmark also said it had 6.2 million active buyers and 4.5

social media 232

social media Online Millennials Training 232

PYMNTS

JUNE 10, 2019

Gwynnie Bee originally debuted as a subscription service for plus-size clothing, but launched a digital platform last year called “CaaStle” (Clothing as a Service) to enable traditional retailers to offer their own subscription clothing rental business. That number is set to increase to $33 billion by 2021. Younger buyers were 2.4

Online 111

Online social media Retail New York 111

PYMNTS

MAY 28, 2019

By 2021, close to 90 million – or 86.5 Smartphones contributed one trillion dollars to overall retail sales in the United States during 2018. Mallzee created a digital mall where consumers can compare many different retail brands. The FBI notes that IC3 took in 351,936 complaints last year, with a daily average of more than 900.

Apple 159

Apple Mobile Fraud Branding 159

MyBankTracker

MARCH 30, 2021

The interest in retail investing increased significantly as individual investors sought to put their money to work. The study was conducted through Google Surveys on behalf of MyBankTracker from March 12, 2021 to March 24, 2021 with 1,025 respondents in the United States of ages 18 and up with a standard deviation of 6.1%.

Survey 52

Survey Study United States Millennials 52

PYMNTS

MAY 24, 2019

million consumers by 2021, sharing economy platforms can’t just meet customers’ needs – they also have to anticipate them. Older customers might prefer human interaction and want nothing to do with automated help , while millennials or Gen Z might want to solve their issues through chat windows powered by AI.

Online 130

Online Millennials Payments Customer Experience 130

PYMNTS

MARCH 30, 2016

As The Christian Science Monitor notes, the governor of New York is already pushing for a statewide hourly minimum of $15 by July 2021, while states like Maryland, Nebraska, Alaska, South Dakota and Illinois have elected to increase their respective minimum wages (albeit to lesser degrees). My mom and my kids will be affected by it.

California 100

California Los Angeles South Dakota Retail 100

PYMNTS

FEBRUARY 8, 2020

All in, according to the National Retail Federation (NRF), Americans will drop about $27.4 As for who will be doing the spending, that is largely men and bridge millennials. And as the season of bold, jewelry-backed expressions of love is coming to an end, consumers are gearing up for once last spending push to seal off the season.

National 185

National Maine Millennials Video 185

PYMNTS

AUGUST 16, 2018

trillion in 2017, and that could nearly double by 2021 — online billing platforms are rushing to incorporate payment processing capabilities into their offerings. Younger consumers are leading the way when it comes to online bill payments, with 61 percent of those payments coming from millennials. bills paid online.

Industry 105

Industry Payments Online Boston 105

Gonzobanker

OCTOBER 5, 2022

Despite consumers’ stated likelihood to switch banks, just 13% of mobile banking customers switched their primary checking account from one institution to another between May 2021 and April 2022 according to the S&P Global survey. Data Doesn’t Lie, But Consumers Do (Kind Of). close out one account and open another.

Survey 78

Survey Mobile ATM Cards 78

Gonzobanker

OCTOBER 5, 2022

Despite consumers’ stated likelihood to switch banks, just 13% of mobile banking customers switched their primary checking account from one institution to another between May 2021 and April 2022 according to the S&P Global survey. Data Doesn’t Lie, But Consumers Do (Kind Of). close out one account and open another.

Survey 78

Survey Mobile ATM Cards 78