PYMNTS

APRIL 7, 2020

But the numbers tell a tale, and recent stats in the March 2020 Credit Union Innovation Index show the need for CUs to step up their efforts to innovate. CUs need to move beyond payments, said Fagan, and embrace what he termed a “full-scale, full-service approach to innovation.” percent to a recent 21.9 Keeping Score.

Innovation 142

Innovation Digital Banking Resources Apple 142

PYMNTS

SEPTEMBER 28, 2020

Saudi Arabia and the United Arab Emirates are attempting to square away increasing consumer use of online channels with their privacy and banking standards. The aim of doing so is to create a more robust framework for digital banking. The ensuing lawsuit would represent the country’s largest class-action GDPR lawsuit.

Online 151

Online Report Payments Regulation 151

PYMNTS

JANUARY 27, 2021

Banks’ use of such innovations is predicted to expand, too, with 60 percent of FIs saying they aim to gain customers and improve customer experiences using digital channels. This increased digital presence also brings a greater risk of digital fraud, however.

Security 213

Security Innovation Fraud Study 213

PYMNTS

MAY 29, 2020

Allowing customers uninterrupted access to their online financial accounts and processing digital payments quickly is critical during this time as brick-and-mortar branches are either closed or on limited hours. Challenger banks are continuing to employ cloud technologies as legacy financial entities take their own steps forward.

Digital Banking 230

Digital Banking Innovation Online Technology 230

PYMNTS

JANUARY 31, 2020

However, the most intriguing development in the Open Banking world is not the impact of these two regulations inside of Europe, but outside of it. Other regulators in Australia, India and Singapore are examining financial innovation rules of their own, using GDPR and PSD2 as guidelines. Open Banking And The Race To Enter Singapore.

Digital Banking 136

Digital Banking Guidelines Regulation Data 136

PYMNTS

JULY 29, 2019

To accommodate this shift and the nation’s growing number of internet and smartphone users, tech giants like Amazon and Facebook are launching digital banking solutions focused on mobile devices. Other FIs are turning to chatbots as more consumers embrace digital banking, too.

Digital Banking 181

Digital Banking Fraud ATM Mobile 181

PYMNTS

FEBRUARY 18, 2020

The PSCU company Lumin Digital has signed Bartlett, Tennessee-based First South Financial credit union to a multi-year digital banking and cloud computing agreement, Lumin announced on Tuesday (Feb. The new platform should be available to First South Financial customers in June of 2020.

Tennessee 206

Tennessee Mississippi Digital Banking Payments 206

PYMNTS

JULY 1, 2020

“Migrating to cloud- and AI-based solutions could help FIs handle growing calls for faster banking tools during the COVID-19 pandemic, and recent trends show they are beginning to do so,” according to PYMNTS’ June 2020 Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

JANUARY 26, 2021

Chuck Fagan, president and CEO of PSCU , reflects on the challenges of 2020 and looks ahead to what 2021 will bring. 2020 was a year like no other, yielding unprecedented challenges as the United States faced a global pandemic and civil unrest, among other unexpected events.

Strategy 173

Strategy United States America Meeting 173

PYMNTS

DECEMBER 28, 2020

Consumers, businesses and financial institutions (FIs) cannot wait to bid adieu to 2020, which has been one of the most trying years in recent memory. Many CUs have since leaned into these efforts with digital innovations aimed at a range of issues, such as tackling fraud or enhancing members’ remote banking access.

North Carolina 197

North Carolina Houston Fraud Innovation 197

PYMNTS

JULY 22, 2020

In the July Digital-First Banking Tracker® , PYMNTS explores the latest in the world of digital-first banking, including the long-lasting effects brought on by the pandemic, the shifting attitudes surrounding ATM use, and how the digital banking development field is reaping dividends from the financial industry’s sea change.

ATM 225

ATM Digital Banking Alabama Study 225

PYMNTS

JANUARY 15, 2021

economy had moderate gains in the pandemic year of 2020. Goldman Sachs has chosen FinTech upstart Marqeta to fuel online checking accounts for Marcus. The addition of online checking grows the Marcus consumer collection of digital-first banking offerings such as personal loans, certificates of deposit and high-yield savings.

Cards 152

Cards California Capital Tools 152

NCR

MARCH 22, 2017

And while digital services like mobile apps and online payments are a must, banks also need to rethink the most traditional elements of their business: visits to a brick-and-mortar bank branch. As the first true digital natives, millennials don’t separate their online and offline lives. The result?

Millennials 49

Millennials Innovation Digital Banking Security 49

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. FIs Or FinTechs: Who Will Power Banking’s Big Digital Shift? The pandemic has sped up the digital roadmap for everyone in financial services, providing for more innovation in the last few months than had been seen during several years.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

JULY 27, 2020

Financial institutions (FIs) are still struggling to respond to the rise in digital banking adoption spurred by the pandemic. The increase in digital banking use has also breathed new life into the discussions surrounding the technology FIs are employing to make sure they can offer this level of support. banking industry.

Digital Banking 202

Digital Banking Technology Apple Examples 202

PYMNTS

JULY 31, 2020

Another 31 percent believe they are “somewhat” likely to do so, according to findings from the May 2020 Credit Union Innovation Playbook: Challenger Banks Edition. percent of members who are interested in services from challenger banks say it is partially because they believe they offer easy-to-use and convenient services.

ATM 156

ATM Digital Banking Online Mobile 156

Banking 2020

JULY 24, 2015

Reality checks for community banks switching to a digital model: There is a lot of talk about digital banking however, not all digital banking falls under the same umbrella. Community banks must examine what cultural, operational and marketing shifts will happen when they adopt digital banking initiatives.

Digital Banking 40

Digital Banking Innovation Payments Community Bank 40

PYMNTS

JANUARY 20, 2021

In broad strokes, open banking lays out a path and process for banks and other financial institutions (FIs) to share their customers’ data with third parties (even competitors), where that data tie into apps and new products and services. Dan Weaver, open banking expert at Equifax U.K., Open Banking In The States .

Data 188

Data Innovation Fintech Regulation 188

PYMNTS

SEPTEMBER 23, 2019

consumers pay for goods and services online, the company said in a press release on Monday (Sept. Its Pay with Bank Transfer will be offered in Q4 to U.K. bank account holders even if they are not American Express cardmembers. Buyers can check their account balances and make online payments. “It’s

Payments 189

Payments Guidelines Innovation Online 189

PYMNTS

APRIL 21, 2020

The coronavirus pandemic — which has forced all of us online — is exposing just who in financial services has embraced digitization, and who is truly digital native. We now must bank entirely online, by necessity. percent would consider switching to more “innovative” financial service providers.

Branding 232

Branding Innovation Regional Fintech 232

PYMNTS

DECEMBER 28, 2020

The total number of banks in the U.S. declined by 7 percent over the past five years, for example, and some credit unions are also reportedly considering more physical branch shutdowns as their members move online. Avidia Bank On Using Cross-Channel Outreach To Help Customers Take The Digital Leap.

ATM 182

ATM Meeting United States Industry 182

PYMNTS

FEBRUARY 11, 2020

In an interview with Karen Webster, Sherri Haymond, executive vice president of digital partnerships at Mastercard, and Diwakar “Dee” Choubey, founder and CEO of digital banking membership MoneyLion, delved into how collaboration between the card network and the FinTech will foster new card program launches in 2020 and beyond.

Fintech 152

Fintech Innovation Digital Banking Course 152

CB Insights

FEBRUARY 13, 2020

As businesses and consumers become more comfortable using credit cards online, the proportion of US commerce that takes place online has steadily increased over the last 20 years. Specifically, the Collisons aimed to more seamlessly connect online businesses and payment processors, allowing more businesses to accept online payments.

Online 98

Online Company Retail Payments 98

PYMNTS

JULY 24, 2020

Open banking is often associated with the European Union (EU) almost by default as the region pushes the envelope further on regulation than anywhere, partly to encourage — but also to keep up with — imaginative FinTech innovators going to market throughout the Eurozone.

America 168

America Regional Regulation Fintech 168

PYMNTS

AUGUST 17, 2020

BMO has finished the creation of a portal that will enable small business clients to transmit their financial data to Intuit QuickBooks Online. “This collaborative relationship with Intuit Canada is an important step toward a larger open banking framework. .

Data 150

Data Online Groups Capital 150

PYMNTS

OCTOBER 14, 2020

The year 2020 was going to be a wild ride for London’s financial services firms even without COVID-19. The fact that there was already a FinTech-heavy environment working collaboratively made the London opening more likely to push forward the company’s innovations than weigh them down. Grose noted that Plaid entered the U.K.

Fintech 258

Fintech Industry Innovation Charlotte 258

PYMNTS

JULY 14, 2020

The following is an excerpt from How 35 Execs Are Powering The Great Digital Shift Of 2020 (And Beyond) , contributed by Nuno Sebastião, co-founder and CEO at Feedzai. CNBC reports there was a 200 percent jump in new online banking registrations in April alone.

Fraud 311

Fraud Meeting Strategy Operations 311

Accenture

SEPTEMBER 22, 2019

By way of example, Monzo passed 2 million users in May 2019 and anticipates 3 million this year, while Revolut is targeting 10 million by 2020. But there’s another reason why the neo-challengers are so front-of-mind: They’re industry leaders in cultivating technology innovation and optimising customer service and experience.

Innovation 150

Innovation Metro Apple Marketing 150

PYMNTS

OCTOBER 1, 2020

Consumers want cards, and they want them quickly, and they want those cards [delivered] in a digital way," said Turner. The company said that through the expansion of its Digital-First Card Program, which was announced last Wednesday (Sept. Those processors will in turn work with issuing banks to offer near-instant issuance of cards.

Cards 249

Cards Management Tools Guidelines 249

PYMNTS

JANUARY 28, 2020

It’s not that banks don’t want to go more digital and mobile, he said. The problem often stems from the environment in which they are operating — one that can put the brakes on innovation, even when innovation is key to thriving. Traditional financial institutions are not exactly known for their agility,” he said.

Fintech 169

Fintech Digital Strategies Mobile Resources 169

FICO

JANUARY 5, 2021

Two of our top five posts focused on digital transformation innovations in biometrics and customer identification. What else made for the hottest reads in 2020 for fraud and financial crime? 3: FICO Digital Banking Study: Security And Authentication In A Digital World. Prediction 2 – More Robots.

Fraud 52

Fraud Compliance Survey Google 52

PYMNTS

FEBRUARY 8, 2018

Their collaboration will be integral to Coconut delivering banking services to freelancers and contractors, especially as they prepare for new tax rules that require small business (SMBs) and freelancers to file taxes quarterly, beginning in April 2020, the firms said. PPS is a crucial long-term partner for us.”.

Taxes 108

Taxes Innovation Digital Banking Meeting 108

Banking 2020

MAY 12, 2015

Specifically, it taught me about customer empathy and experimentation as two good tools to use in innovation. Personal Innovation: You see, I used to be quite unhealthy, living on a steady diet of junk food matched with no real exercise regimen. It builds on innovation and engages the member more effectively. But it worked.

Innovation 40

Innovation Digital Banking Survey Exercises 40

PYMNTS

JULY 2, 2019

Financial applications have been making inroads in banking services — as far-flung as Asia and the U.S., In South Korea, Woori Bank said this past week that it has debuted an online platform geared toward FinTech startup entrepreneurs and engineers who develop digital services, according to The Korea Times.

Fintech 134

Fintech Innovation Resources Cards 134

PYMNTS

DECEMBER 12, 2019

It’s a situation that has gone from inconvenient to insufferable in just a few years, and 2020 appears to be a tipping point. Some FIs are even creating “sandboxes” — online environments where developers can test APIs before they go live — to encourage API creativity and function.

Risk Management 132

Risk Management Fintech Payments Course 132

PYMNTS

JULY 21, 2020

Being the card with the most rewards — particularly when consumers are shopping near home — is a benefit that big banks are unlikely to offer. “I I think it’s a great strategy for credit unions as they compete with the online banks,” Fagan said. The Bumpy Road Ahead.

Cards 208

Cards National Tools Innovation 208

PYMNTS

JANUARY 21, 2021

For credit unions (CUs), the digital trends that accelerated in 2020 amid the pandemic will gain even further traction this year. We can provide them these services regardless of the channel that the member wants to interact with,” across brick-and-mortar, online or contactless payments, she added.

Analytics 240

Analytics Fraud Trends Mobile 240