PYMNTS

JUNE 18, 2020

Designer Brands Inc. million in the first quarter of fiscal year 2020, compared to the same period the previous year. The company operates almost 1,000 retail stores under names like DSW Designer Shoe Warehouse and The Shoe Company. In separate news, retailer Express Inc. reported that net sales plunged by 44.7

Branding 141

Branding Report Guidelines Retail 141

PYMNTS

MARCH 17, 2020

is shuttering its brick-and-mortar retail locations for two weeks in the United States and Canada, with the inclusion of Nordstrom Rack stores, to restrict the proliferation of the coronavirus, the company said in an announcement. It had announced its fiscal 2020 guidance earlier on March 3 that did not include the coronavirus impact.

Branding 131

Branding United States Retail Apple 131

PYMNTS

JULY 8, 2020

As it does during the first week of every month of the pandemic, attention turns to retail leases. This week found that one of the crisis’ most troubled retailers — Nordstrom — will only pay half of its rent for the balance of 2020. Retail Properties of America, Inc. percent of Q2 2020 rent as of the end of June.

Retail 150

Retail New York City Branding Groups 150

PYMNTS

JANUARY 14, 2021

anticipates reporting retail segment written orders growth of 44.9 31, 2020, according to a press release. million in cash provided by operating activities. million in cash provided by operating activities. “We 12, 2020, and it also declared a 25 cent per share regular quarterly cash dividend to be paid Jan.

Retail 144

Retail United States Branding Report 144

PYMNTS

MARCH 31, 2020

High-level market intelligence about the $18 billion expected to be invested over the next three years is a major focus of the March 2020 Automated Retail Tracker™ from PYMNTS , which serves as a bimonthly breakdown of developments in this rapidly growing business sector. Amazon Go’ Cashless. UR Making Me Laugh.

Retail 140

Retail Texas Illinois Seattle 140

Gonzobanker

DECEMBER 22, 2020

This Year was brought to you by the number 2020 and the letters W, T and F” – Big Bird (more or less). Sit back and enjoy our take on the best and worst of banking in 2020 as you celebrate the holidays. Most Oft-Heard Statements of 2020. Kudos to blazing new trails that many institutions are taking on in 2020.

Idaho 181

Idaho Community Industry Strategy 181

PYMNTS

JANUARY 7, 2021

The new year is here, and the grocery business gets to finally close the book on a difficult and complicated 2020. Wholesale clubs and Trader Joe’s themselves have proven there is a huge market for brands that don’t check all of the boxes for a standard supermarket trip. Pandemic-Driven Redesign in Asia.

California 203

California CA Analytics Branding 203

PYMNTS

DECEMBER 16, 2020

UPS imposed shipping restrictions on some large retailers such as Gap, Nike, L.L. UPS made no official confirmation of the selective delays, but the reaction from the brands involved didn’t show any alarm over the move. Hot Topic Inc., Newegg Inc. But she added that "contingency plans are in place.”.

North Carolina 327

North Carolina Louisiana Arkansas Virginia 327

PYMNTS

AUGUST 7, 2020

For retailers, it’s better to be hot in 2020 than top. The National Retail Federation (NRF) said on its blog this week that the Hot 100 Retailers, while vulnerable to mergers and acquisitions, as a group is more stable than the Top 100 Retailers ranking, as stores are impacted by the unpredictability of COVID-19.

Retail 144

Retail Groups Washington National 144

PYMNTS

AUGUST 24, 2020

Consumers are unlikely to return to stores and business districts in the near future, nor can businesses simply rely on longstanding relationships with suppliers and retailers to keep production lines moving and shelves stocked. billion in 2020. These trends have given rise to a D2C market that is expected to total $17.75

Retail 216

Retail Report Case Study Study 216

PYMNTS

SEPTEMBER 27, 2019

Brick-and-mortar retailers are expanding their efforts to provide customers with health and wellness services while taking steps to train their employees for healthcare roles. said in the announcement about the offering, “Walmart aims to be the market leader in providing retail workers a path to careers in growing fields like healthcare.

Branding 101

Branding Retail North Carolina Georgia 101

PYMNTS

JULY 30, 2020

Brands, Inc. The brand has served nearly 20 million contactless digital orders as of March 2020. “We’ve Brands’ worldwide system sales excluding foreign currency translation dropped 12 percent, with a 15 percent same-store sales decline. Brands reported earnings per share excluding special items of 82 cents on $1.2

Branding 140

Branding United States National System 140

PYMNTS

MARCH 25, 2019

To help meet customer expectations in the digital age, retailers have to know who their shoppers are and what they want. While eTailers already have this information about consumers, brick-and-mortar retailers don’t have this in-depth knowledge. The number of Kentucky Fried Chicken locations to adopt kiosks by 2020 is 5,000.

Retail 198

Retail San Francisco Houston Branding 198

PYMNTS

MARCH 30, 2020

retail picture is bleak in this time of COVID-19. The Confederation of British Industry (CBI) said on Thursday (March 26) that its monthly survey of retailers showed the weakest outlook since April 2009. The CBI says retail sales volumes will fall sharply to April, with retailers more pessimistic than at any time since April 2009.

Retail 141

Retail Survey Branding Online 141

PYMNTS

JANUARY 17, 2020

Amazon’s relationships with big brands on their platform is looking quite a bit less healthy than it once was, while Walmart has seen grocery services lose some ground in terms of consumer appreciation, according to a recently released ranking. Big News of the Week: Another Big Brand Break-Up. Another one bites the dust. online spend.

Branding 139

Branding Retail Meeting Report 139

PYMNTS

JANUARY 23, 2020

And retail and commerce-related payments are certainly a big part of that trend. It’s not just the direct selling of products to consumers that matters when it comes to cross-border retail. Several retail and retail-related trends are at play with this funding announcement. Importance of Logistics and Payments.

Retail 151

Retail social media Branding Trends 151

PYMNTS

SEPTEMBER 29, 2020

The retail ecosystem has been turned upside down over the past six months as changes big and small rippled through the segment worldwide in response to the pandemic. We see millennial and Gen Z customers absolutely shopping, and the brands that deeply understand them are growing at faster rates than they have ever grown before,” Molnar said.

Millennials 251

Millennials Retail Online Branding 251

PYMNTS

JANUARY 24, 2020

But no matter the case, music is a big part of the retail world, and is helping to create new harmonies of innovation and disruption. Although Apple will operate the playlist, a fairly young label called UnitedMasters , founded in 2017, will provide much of the music. Others don’t. New Partnerships and Services. Concert Report.

Retail 151

Retail Innovation Apple San Jose 151

PYMNTS

MAY 8, 2020

Brookfield has been moving in on mall-centric retail for some time, acquiring all of the stake for U.S. In 2020, Brookfield has teamed with Simon and Authentic Brands Group to acquire Forever 21, which was in bankruptcy court. Last year, over 9,000 retail stores closed in the U.S.,

Las Vegas 141

Las Vegas Retail Illinois Groups 141

PYMNTS

OCTOBER 24, 2020

Usually, but not in 2020 — as Santa’s are sitting out the season given COVID-19 social distancing restrictions make sitting on Santa’s lap basically impossible. At Macy’s, the safety of our customers and colleagues is paramount,” said Susan Tercero, Macy’s vice president of branded entertainment. “To

Video 195

Video Customer Experience Innovation Course 195

PYMNTS

MAY 22, 2020

The retailer said it wasn’t reporting comparable-store sales, as its shops were open for less than seven weeks of the 13-week period, per an announcement. Additionally, the company reported a net loss for Q1 2020 of $306 million compared to net income of $421 million in 2019. reported total Q1 sales of $1.8 billion compared to $3.8

Report 240

Report Retail Operations Trends 240

PYMNTS

MAY 14, 2020

The latest to report, Wine.com – which bills itself as the nation’s leading online wine retailer – earned $165 million in revenue and saw 25 percent growth for fiscal 2020, ending March 31. percent of all retail wine sales for 2019, according to Sovos ShipCompliant and Wines Vines Analytics. With sales of $3.2

Online 164

Online Retail Millennials Analytics 164

PYMNTS

JANUARY 2, 2020

It’s going to be a very vocal year when it comes to retail. 26, the eCommerce operator — via its Alexa Skills Kit Blog — announced the debut of “two new Alexa capabilities that will help create a more natural and intuitive voice experience for your customers.”. “It Get ready for more voice-enabled retail in 2020.

Retail 154

Retail Branding Comparison Data 154

PYMNTS

JULY 28, 2017

Over the last few years, chatbots have taken the retail space by storm, helping to automate several key aspects of customer service. With 100,000 branded chatbots and growing on Facebook Messenger alone, it doesn’t appear that chatbots have any intention of going away any time soon. Are they helping or hindering?

Retail 179

Retail Case Study Customer Experience Technology 179

Abrigo

OCTOBER 20, 2020

The banking industry has faced many challenges in 2020, from transitioning to CECL, managing Paycheck Protection Program loans, and navigating an unprecedented economic recession. More than 500 banking professionals across the country gathered for a two-day 2020 ThinkBIG: Manage Risk. Plan for new technology and innovations.

Management 195

Management Lending Community Strategy 195

PYMNTS

OCTOBER 2, 2020

plans to bring seasonal workers on board to help in its brands' fulfillment hubs, customer contact centers and brick-and-mortar stores. The new positions come after the firm’s hiring of more than 50,000 staffers in the first half of 2020, according to an announcement. The retailer said it received 3.5

Customer Experience 252

Customer Experience Branding Retail Online 252

PYMNTS

NOVEMBER 3, 2020

These are the top stories in retail for Tuesday (Nov. percent of overall orders in Q3 2020 in contrast to 67.3 million orders in Q3 2020, marking a jump of 84.4 A lot of direct-to-consumer (D2C) brands are being funded these days, as the digital-first economy continues to gain traction. percent in Q3 2019.

Company 131

Company Retail Boston Capital 131

PYMNTS

JANUARY 10, 2020

Big-box retail is getting a refresh for 2020, at least in some parts. The big-box membership retail store saw its sales continuously rise throughout the holiday season, according to a report by The Wall Street Journal. Take Costco. Grocery Robots. Other innovations are taking place, including at Walmart.

Retail 130

Retail Innovation New Hampshire Online 130

PYMNTS

SEPTEMBER 30, 2020

In today’s top retail news, Spiceology aims to shake up the D2C realm, and small and medium-sized businesses (SMBs) face decisions of how — or whether — to compete with Amazon’s October Prime Day event. The 7-year-old D2C hybrid brand has just received $4.7 13 and 14 in this year of unpredictable and unprecedented retail happenings.

Retail 189

Retail social media US Marketing 189

PYMNTS

JUNE 16, 2020

Reports circulating Tuesday (June 16) have Authentic Brands teaming with mall landlords Simon Property Group and Brookfield Properties teaming up to purchase the troubled retailer, which filed for bankruptcy on May 15. The current Authentic Brands portfolio is a mix of licensed fashion brands and retail.

Branding 196

Branding Retail Groups Report 196

PYMNTS

OCTOBER 16, 2020

Direct-to-consumer (D2C) selling has taken wing with the ascendance of eCommerce to retail’s throne. How consumer packaged goods (CPG) brands and subscription-based businesses respond to this important trend will be make-or-break for many. There are over 1 million brands currently on the platform.

Branding 211

Branding Study Online Retail 211

PYMNTS

SEPTEMBER 4, 2020

Consumer sales grew 14 percent compared with the first half of 2019 and the brand’s global market share increased. Operating profit was $3.9 We saw strong growth in digital and traditional play, a rapid shift to eCommerce and the importance of having a truly global operating model.”.

Retail 160

Retail Branding Groups Industry 160

PYMNTS

OCTOBER 7, 2016

Despite physical stores nearly across-the-board drops in foot traffic, the CEOs of Warby Parker and Bonobos are bullish on physical commerce, despite their brands’ status as two of the premier eCommerce players in the U.S. Many digital brands have been making moves into expanding into the brick-and-mortar space to boost online sales.

Retail 151

Retail New York Branding Online 151

PYMNTS

APRIL 2, 2019

Consumers may be curbing their spending , and perhaps even anticipating a new recession, but that could all serve as fuel for certain types of retail expansion — in this case, more brick-and-mortar stores for deep discount chain Five Below. But both efforts, along with other moves, show the ongoing life behind brick-and-mortar retail.

Retail 116

Retail New York City Metro Course 116

PYMNTS

DECEMBER 18, 2019

You can count on at least one thing for retail in 2020: Things will get much more personal. There, Dynamic Yield , the artificial intelligence (AI)-powered personalization platform operator, is being absorbed by fast-food chain McDonald’s. Many retailers are relying on AI to enhance personalization. Sonic Move.

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

JULY 27, 2020

“Given the seismic shift to digital, the COVID-19 pandemic is forcing retail to achieve innovation in three to six months that would otherwise have taken three to five years. The pandemic has brought uncertainty to many businesses, but at the same time, it has sparked innovation,” said Ro Bhatia , chief operating officer at sticky.io.

Apple 206

Apple Branding Innovation Retail 206

PYMNTS

APRIL 30, 2018

Brands and retailers face a dilemma then: How do companies reach consumers through their phones? As a result, Kolacz is rolling out technology for brands and retailers to connect with customers through messaging platforms such as Facebook Messenger, WeChat , Viber and WhatsApp. The Platform.

Retail 118

Retail Branding Customer Experience Knowledge Base 118