Perficient

FEBRUARY 9, 2021

In marketing and design circles we often measure success in terms of meeting customer expectations. Prior experience, advertising, word-of-mouth marketing, digital interactions and belief in future value to be delivered are just a few of the factors that influence expectations, as we’ll soon see. Signals that Shape Desire. What’s Next?

Meeting 309

Meeting Customer Experience Millennials Branding 309

PYMNTS

FEBRUARY 11, 2020

While “reselling” or “secondary market” are more likely to keep ownership of this burgeoning market, the reselling market is reinventing itself for 2020. The company says 56 million women bought secondhand items in 2018, up from 44 million a year earlier. Nordstrom joins other department stores in the resell market.

New York City 124

New York City Marketing New York Los Angeles 124

PYMNTS

FEBRUARY 21, 2018

That was on top of news that Walmart’s increased profit-margin pressure was pushing an annual revenue estimate for 2018 that missed investor expectations. McMillon assured investors that 2018 should see an average eCommerce sales growth rate of 40 percent. This issue, among others, is on Walmart’s priority list for 2018.

Online 100

Online Taxes Branding Retail 100

PYMNTS

SEPTEMBER 11, 2019

As spotlighted in the Digital Banking Tracker , the global digital banking market is slated to grow by 16 percent, compounded annually. As many as 72 percent of bridge millennials say mobile apps are important for accessing bank accounts. The age of personalized service is upon us. Circling back to the U.K.,

Digital Banking 160

Digital Banking Millennials Mobile Regulation 160

PYMNTS

FEBRUARY 11, 2019

The youngest of the bridge millennials – those 30- to 40-year-olds who today represent the first generation of connected consumers with spending power – will be having their mid-life crises at the age of 50. That’s been the case in markets such as the U.K. The year is 2039. By then, it might be. Sure, more terminals in the U.S.

Online 197

Online Retail Mobile Branding 197

PYMNTS

DECEMBER 30, 2020

Many enjoyed huge first-day price pops, heating up the IPO market even more — and 2021 seems poised to only continue the fireworks. Popular stock-trading app Robinhood Markets reportedly recently hired Goldman Sachs to lead a possible 2021 IPO that would value the company at more than $20 billion. Robinhood ($20 Billion+) .

Marketing 198

Marketing Company Online Management 198

PYMNTS

SEPTEMBER 30, 2019

Online Resale. Online resale has become all the rage — even for retailers like Neiman Marcus — from a little bit of everything on OfferUp to fashion-focused Poshmark and high-end The RealReal and 1stdibs. Sales of counterfeit goods through online marketplaces are expected to hit $1.8 billion per year to fake online sales.

Online 101

Online Fraud Branding social media 101

PYMNTS

MAY 23, 2019

Millennials, Bridge Millennials and the rapidly up-and-coming Gen Z consumers mostly prefer digital banking as their go-to when they interact. For credit unions alone [in] 2015 and 2018, credit union market share of personal lending went from 31 percent to 22 percent. That result, Chambers noted, is just an average.

Online 123

Online Millennials Digital Banking Maine 123

PYMNTS

DECEMBER 8, 2020

billion it was worth in 2018. They’re impressed by the delivery company's ability to stay on top of the market and show profits. market, which the company said shows the large potential it has to keep expanding into new markets. DoorDash was valued earlier this year at over $15 billion, a massive surge from the $1.4

San Francisco 173

San Francisco Millennials Video Marketing 173

PYMNTS

DECEMBER 6, 2018

charitable giving market come from online donations , and the canned tuna industry is adapting to the tastes of millennials and younger consumers amid a decline in consumption. billion: The value that the global mPOS market is expected to reach by 2025. $31 charitable giving market that comes from online donations.

Data 116

Data Millennials Financial Technology Tools 116

PYMNTS

DECEMBER 18, 2020

In doing so, we bring the power of community to buying and selling online. million in 2018 and $48.7 percent in 2020’s first nine months, which didn’t sway the market once the stock started trading. But things turned around later in the pandemic as shoppers moved online. million in 2018 to 31.7 After losing $14.5

social media 232

social media Online Millennials Training 232

PYMNTS

FEBRUARY 7, 2020

The no-interest, no-fee nature of these solutions intrigues consumers — especially the millennial and Generation Z demographics — searching for alternative payment methods that can grant them further flexibility and convenience while shopping. Around The Buy Now, Pay Later World. BNPL Can Boost Fashion Purchases. About The Tracker.

Industry 167

Industry Millennials Retail Mobile 167

PYMNTS

DECEMBER 28, 2018

Charles Dickens’ famous starter to A Tale of Two Cities , as it turns out, is a pretty good way to sum up the year 2018 from the view of the alternative financial services segment. However, as 2018 wore on, headwinds started to blow back on the segment, most especially in the form of rising interest rates.

Millennials 145

Millennials Lending System Data 145

PYMNTS

NOVEMBER 8, 2016

The conveniences of fast food are getting even more convenient now that McDonald’s is gearing up to roll out the ability to order and pay for a Big Mac online. According to a report by The Next Web , McDonald’s is gearing up to launch the new app that will support online orders next year. Take Domino’s, for one example.

Millennials 182

Millennials Online Technology Mobile 182

PYMNTS

MARCH 5, 2019

Amid a double-digit increase in digital sales and a focus on omnichannel efforts, Kohl’s Corporation beat analysts’ top-line revenue and earnings estimates for the fourth-quarter of 2018. Rewards and Millennials. The department store retailer reported revenues of $6.8 billion and earnings per share of $2.24 billion and $2.18

Millennials 148

Millennials Philadelphia Chicago Retail 148

PYMNTS

FEBRUARY 6, 2020

To match the scale of the Nike effort, marketing and tech updates are important. In the retail arena, sporting goods online and offline have been decimated over the past two years by the D2C efforts of the Nikes of the world, as well as deep discounts from Target, Walmart and Amazon. percent of the market in 2018, up from 14.3

Millennials 152

Millennials Miami Retail Examples 152

PYMNTS

JUNE 10, 2019

According PYMNTS’ Subscription Commerce Tracker , Americans spent $2 billion per month on subscriptions in 2018. Digital platforms have also given the resale market a boost. This appeals to two distinct audiences: seniors and millennials, who make up 32 percent and 30 percent of resale shoppers, respectively.

Online 111

Online social media Retail New York 111

PYMNTS

OCTOBER 21, 2020

"Demand for refurbished products has surged, and by securing exclusive rights to inventory sold directly from the most popular manufacturers, eBay is changing the way people shop this category," said Jordan Sweetnam , senior vice president and general manager for eBay's North America market.

Branding 192

Branding Samsung Meeting Millennials 192

PYMNTS

SEPTEMBER 19, 2018

Target’s demographic is migrating online — and toward Amazon. They are increasingly seeing the upper-end of their prime demographic, a group PYMNTS titled bridge millennials. Shipt is currently available in 35 states, but Target says it expects to expand to all major markets by the end of 2018, reaching about 75 percent of the U.S.

Millennials 138

Millennials Montana social media Branding 138

PYMNTS

JUNE 26, 2018

The eCommerce operator’s pet product category has grown by at least 45 percent since 2015, based on the percentage of adults who had bought pet products via online retail channels over the preceding quarter. Based on third-party forecasts, Amazon expects online pet product sales to reach $8.2 billion in 2018,” reported Pet Business.

Millennials 117

Millennials Policies Industry New York 117

CB Insights

JULY 25, 2019

Fintech is often associated with digital tools targeted at tech-savvy millennials. But there is a growing market of fintech companies serving the unique financial needs of Baby Boomers and older retirees — and for good reason. Baby Boomers (those born between 1946 and 1964) represent a massive market opportunity.

Millennials 73

Millennials Fintech Tools Fraud 73

PYMNTS

FEBRUARY 21, 2020

Forty-four percent of 200 millennials surveyed last year stated they were wholly responsible for making purchasing decisions at the B2B companies at which they worked, and an additional 33 percent played some role in this process. The Sizable Online Fraud Threat. Vendors do not always find the transition to online selling to be easy.

Customer Experience 152

Customer Experience Fraud Millennials Online 152

PYMNTS

JULY 13, 2020

markets in the next five years, with hundreds more potentially in the offing as well. CVS was among the early pioneers, starting with its 2018 purchase of health insurer Aetna. Taking unbundling online, direct-to-consumer (D2C) startups like TruePill are championing virtualized prescribing and fulfillment.

Retail 219

Retail Innovation Online Seattle 219

PYMNTS

JUNE 28, 2019

According to the new Mobile Order-Ahead Tracker , the volume of food and beverage orders placed via mobile apps grew by 130 percent between 2016 and 2018. Due to this rapid growth, it is forecast that the mobile order-ahead market will reach $38 billion by next year. Currently, 60 percent of U.S.

Mobile 138

Mobile Millennials Online Payments 138

PYMNTS

JULY 30, 2019

Analysts had also expected earnings of 30 cents per share, but Grubhub reported 27 cents per share, which itself was about 46 percent lower than the second quarter of 2018. We are excited about the trajectory of our two-sided marketplace — both in terms of geographic diversity and depth in individual markets. billion and $1.39

Millennials 100

Millennials Google Mobile Maine 100

PYMNTS

OCTOBER 20, 2020

Until recently there was “a consumer” who industry felt it understood, and whose tastes it knew well enough to gauge the market of new products and services. PYMNTS researchers found that what we call “social shifters” moved online fast but are most likely to rush back to physical stores and outside activities.

Maine 221

Maine Retail Branding Study 221

PYMNTS

DECEMBER 27, 2018

Open banking, bank APIs and data sharing flourished in 2018, with small business and corporate financial services squarely in the path of this financial services trend as banks and FinTechs consider new ways to enhance business payments, accounting, treasury and financial management. Yet the trend isn’t without its complications.

Customer Experience 191

Customer Experience Survey Trends Data 191

PYMNTS

FEBRUARY 9, 2020

The startup raised $20 million to take its “3D-printed hotel” idea to new markets in Asia, the Middle East and Africa. Aside from Kalanick , other investors included online supermarket Ocado’s chief executive Tim Steiner; Tinder co-founder Justin Mateen; and Indian ad-tech billionaire Div Turakhia. .

Community 252

Community Groups US Operations 252

PYMNTS

MAY 28, 2019

With abundant choices in many aspects of their lives, consumers expect a range of options when it comes to online shopping, ranging from picking out clothes to making travel plans. Half of global online transactions are expected to take place in Asia this year. billion – of funds were lost to card fraud in 2018, up from $1.4

Apple 159

Apple Mobile Fraud Branding 159

PYMNTS

JUNE 18, 2019

It was said to have become “the market leader” in some countries such as Ireland and the U.K. Most estimates for 2018 are approximately $900 million. These forms are said to be particularly popular with the up-and-coming Gen Zers demographic, which is starting to nudge millennials out of the headlines.

social media 108

social media Millennials Video Report 108

PYMNTS

JANUARY 13, 2021

“In doing so, we bring the power of community to buying and selling online. Poshmark, according to its S-1, enters the market a profitable firm, with growing revenue, an increasing consumer base and rising revenue. million in 2018 and $48.7 31 were millennial or Gen Z consumers. After losing $14.5 million in the Sept.

social media 169

social media Trends Retail Millennials 169

BankBazaar

JULY 1, 2019

The award is in recognition of BankBazaar Aspiration Index 2018. Given the emergence of Indian millennials as a key target group for every marketer, we recommended a specific focus on this target group in client’s communication. We launched a category-first Millennial Aspiration Index representing the target group’s aspirations.

social media 60

social media Millennials Conference Groups 60

PYMNTS

NOVEMBER 20, 2019

Customer-facing markets such as financial services and insurance have greatly benefited from real-time payments, and healthcare could be next. healthcare market, which is continuously at the center of debate regarding how to expand access and manage treatment costs. trillion in 2018, an increase of 80 percent from 2014. .

Payments 111

Payments System Cards Marketing 111

PYMNTS

OCTOBER 9, 2019

The reliance on cash in many of the markets served by UReed, Alhassan said. For someone to enter this market,” he said, “they need to ensure that whatever they have on offer is extremely convenient — no account setup and data filling, and easy to use and straightforward.” Among the main challenges? Payment Lessons. “

Regional 122

Regional Trends Cards Millennials 122

PYMNTS

FEBRUARY 18, 2019

As of 2019 when someone is talking about “whole paychecks” and Amazon, it’s not a joke so much as an explanation of the firm’s approach to the market. The War For Market Share. But Walmart seems primed to show off its results from Q4 2018. And when Walmart announces its Q4 earnings tomorrow (Feb.

Retail 134

Retail Marketing Millennials Analysis 134

PYMNTS

AUGUST 3, 2018

Millennials, on average, are less brand-loyal than their parents or older siblings. They tend to like quality, have a strong preference for shopping online and enjoy a good bargain – but when it comes to buying from a specific brand? Not so much. The deal values Brandless at about $500 million.

Branding 103

Branding Millennials Taxes Seattle 103

PYMNTS

AUGUST 27, 2019

One-third of Gen Z members and more than one-quarter of millennials will make secondhand purchases in 2019 due to environmental concerns and cheaper prices, for example. The online thrifting market combines both of these factors, making it especially popular among both demographic groups.

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San Francisco Online Retail Millennials 116