Bank Innovation

DECEMBER 13, 2018

As a part of its retail transformation strategy, HSBC Bank USA spent over $130 million on innovation projects in one year on its U.S. operations. These projects range from less visible, but equally important, system upgrades on the back-end and more visible ones like installing Softbank’s robot Pepper in its New York flagship.

Innovation Strategies 199

Innovation Strategies Strategy Innovation New York 199

PYMNTS

JUNE 20, 2019

No, that doesn’t mean that PYMNTS takes sides in the struggle for retail supremacy, but only that we like to note when someone or some organization mounts a challenge to the eCommerce and logistical behemoth. High-End Retail. The battle for Amazon retail supremacy also involves pets. Here’s some news: Amazon is not unbeatable.

Retail 125

Retail Innovation Online Taxes 125

PYMNTS

DECEMBER 27, 2018

It has been a year of innovations for quick-service restaurants (QSRs), with chains rolling out new digital technologies to help diners order and pay for food without having to wait in line. These are just some examples of how restaurant technology innovations powered convenient restaurant experiences this year: Online Ordering Expansions.

Innovation 157

Innovation Branding Online Technology 157

PYMNTS

DECEMBER 27, 2018

Glenn Fodor, SVP and head of First Data Insights, contributed the following piece as part of PYMNTS’ 2018 year-end eBook. Brick-and-mortar’s performance to start the holiday season illustrated physical retail’s ability to encourage customers to spend more per visit. As the U.S.

Data 173

Data Retail eBook Online 173

PYMNTS

JUNE 27, 2019

That sense of hope is a big part of childhood, and it applies as well to retail aimed as children, as least going by current developments involving Toys R Us. That news is another recent development in the world of children’s retail, where innovation continues. Retail Recommendations. Hope springs eternal.

Retail 124

Retail Innovation US Report 124

PYMNTS

NOVEMBER 10, 2020

The David’s Bridal application was built by Vertebrae , a tech company that specializes in bringing real-world applications to retailing. Vince Cacace , CEO of Vertebrae, told PYMNTS that AR in 3D has become a high-demand technology for all kinds of products and retailers. “We Some of those questions are: How big is it?

Retail 261

Retail Technology Training Online 261

PYMNTS

FEBRUARY 14, 2019

million international subscribers in 2018 and now boasts 137 million global users, according to the PYMNTS Connected Commerce Playbook. From 7-Eleven to H&M , retailers are adopting digital payments and artificial intelligence (AI) technology to bring more convenient experiences to their customers. Netflix, for instance, added 6.4

Retail 129

Retail Online Payments United States 129

PYMNTS

JULY 8, 2019

Can cameras replace cashers in retail? The paper noted that many such retail innovation efforts for grocery start in Europe. often pioneer new technology like online delivery and self-payment kiosks that their American peers eventually adopt.”. The grocery industry is making a go of it. the report noted.

Retail 152

Retail Innovation Seattle Chicago 152

PYMNTS

MARCH 27, 2020

While the advancement of open banking regulations may be seeing a small skip due to the spread of the coronavirus , many countries saw business and typical banking operations halted right after deciding upon new online privacy rules. Around The Data Protection And Security World. The virus is sweeping through the U.S. Security .

Data 199

Data Retail US California 199

PYMNTS

DECEMBER 26, 2018

It has been a busy year in the world of mobile commerce, particularly with retail apps. Merchants from grocers to quick-service restaurants (QSRs) and gas stations rolled out new ways for consumers to transact from mobile ordering to scan-and-go checkout in 2018. Apps As Mobile Ordering Tools. Apps At The Pump.

Retail 136

Retail Mobile Miami Dallas 136

PYMNTS

SEPTEMBER 11, 2019

Virtual reality could have more retailers reach more consumers in the coming few years — in large part by upping the consumer experience. billion for retail and marketing in the year 2022, with revenues from VR initiatives expected to increase by 3,000 percent over the next four years. and Europe by 2022. Amazon VR Push.

Retail 192

Retail San Diego San Francisco Branding 192

PYMNTS

SEPTEMBER 13, 2019

Brick-and-mortar retailers are doubling down on digital as they look to staff their stores for the busy holiday shopping season. Those staffers will focus on freight processing and the fulfillment of orders placed online and via the mobile app. They will also fulfill orders placed through the web. In Other Brick-and-Mortar News.

Retail 244

Retail Trends Online Technology 244

PYMNTS

JANUARY 27, 2020

As they aim to fill eCommerce orders faster, supermarket retailers are piloting micro-fulfillment systems that can be positioned in the back of brick-and-mortar locations or in urban areas. Online orders still comprise a small portion of the U.S. online shopping vertical per eMarketer. grocery market at approximately 3.5

Online 141

Online Regional New York Retail 141

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

NOVEMBER 27, 2019

Restaurants that are driving food innovation with carefully chosen ingredients focused on health are seeking funding to help power their growth. percent in the United States in 2018 to $167 million per Technomic data. percent in the United States in 2018 to $167 million per Technomic data. Its sales increased 22.3

Retail 101

Retail Innovation Las Vegas United States 101

PYMNTS

FEBRUARY 3, 2020

Consumers are firing brick-and-mortar retailers from the jobs they held years and decades before. To get their shopping jobs done, consumers are now hiring retailers that make it convenient to do business – anywhere, anytime, through any channel and on their terms. When Buy Online, Pick Up In-Store Goes Horribly Wrong.

Retail 172

Retail Online Study Meeting 172

PYMNTS

AUGUST 28, 2020

New Report: Helping Retail Treasurers Navigate The Digital D2C Shift (“How To” Playbook). Not only have retail sales shifted online, but more consumers are buying more of what they want directly from the brand. Report: Helping Retailers Solve The Payments Piece Of The eCommerce Puzzle (Anatomy Of A Consumer Payment Playbook).

Retail 208

Retail Los Angeles San Francisco Online 208

Bank Innovation

SEPTEMBER 11, 2017

New-York based bank Goldman Sachs is planning to launch an online deposit service in the United Kingdom by mid-2018, a retail service that will be provided under the bank’s year-old ‘Marcus’ brand.

Branding 207

Branding Retail New York Strategy 207

PYMNTS

DECEMBER 23, 2019

At the same time, however, online platforms are aiming to protect their users as fraud mounts. And, in retail, the so-called smart home — powered in large part by voice-assisted retail and payments — will be one of the primary trendlines of the 2020s. All this, Today in Data.

Fraud 130

Fraud Trends Innovation Retail 130

PYMNTS

JANUARY 21, 2020

Don’t look now, but virtual reality and augmented reality are starting to make bigger gains in the retail world. The spread of VR and AR technology is not confined to physical retailers, either — eCommerce giants are getting into the game as well. billion via retail and marketing in 2022. Larger Trends.

Retail 210

Retail Trends Washington Technology 210

PYMNTS

FEBRUARY 11, 2019

In a world where, as the Census says, 90 percent of retail sales still happen in the physical store, cards rule. As longtime readers of my columns know well, the 90 percent of retail sales promulgated by the Census is just an average across all categories of retail spend. percent of all retail sales, including auto, in 2039.

Online 197

Online Retail Mobile Branding 197

PYMNTS

MARCH 5, 2019

How do you measure innovation? Innovation and change also stand as constant factors in payments – including purchase financing – and in online marketplaces , where trust is becoming a more vital factor. Meanwhile, in the connected vehicle ecosystem , voice is becoming a much bigger agent for innovation. homes in 2018.

Innovation 134

Innovation Mobile Data Online 134

Bank Innovation

MARCH 16, 2018

The word “innovation” get thrown around a lot in banking these days (ah-hem!), but Lara Druyan, managing director, head of innovation, west coast, for the Royal Bank of Canada warned that without metrics, it is easy for innovation efforts to get “squishy.” “I don’t.Read More.

Innovation 267

Innovation Video Management Operations 267

PYMNTS

OCTOBER 23, 2019

As more retailers try to get more shoppers into their stores – not everything is about eCommerce, after all – new technologies are playing a big role. Many retailers use beacons now, but they’re almost always hidden,” that report said. percent since 2018. Related Innovation. That includes beacons. Moreover, major U.S.

Innovation 101

Innovation Mobile Retail Regional 101

PYMNTS

FEBRUARY 11, 2020

To help diners make the best use of their mobile devices to order meals, quick-service restaurants (QSRs) are tapping into mobile innovations. Domino’s was one of the original restaurant chains to drive disruption with the development of an online tracker.

Mobile 144

Mobile Innovation Fraud Branding 144

Bank Innovation

DECEMBER 24, 2018

What follows is a list of four alliances that the Bank Innovation staff found most interesting. While some banks and fintech view each other as competitors, that’s not always the case. In fact, there have been a number of significant bank-fintech partnerships this year.

Fintech 199

Fintech Innovation Groups Capital 199

PYMNTS

FEBRUARY 7, 2019

Legacy retail company Foot Locker has invested $100 million in Goat Group, an online platform that sells and resells rare and classic sneakers, according to reports. Eventually, the two companies will collaborate for an online presence as well as in physical stores, to offer customers exclusive shopping opportunities.

Online 122

Online Groups Customer Experience Retail 122

PYMNTS

DECEMBER 28, 2018

Mike Camerling, CEO of AEVI , contributed the following piece as part of PYMNTS’ 2018 year-end eBook. We cannot call 2018 a Year of Change, for that would imply that we completed a journey. Rather, we are changing — and are still in the early stages of a transformation of the payments industry that is gathering speed and far from over.

eBook 128

eBook Innovation Industry Digital Strategies 128

PYMNTS

AUGUST 7, 2019

Mostly because that is where innovations tend to get their start — ridesharing, delivery on demand, one-day shipping, buy-online pick up in-store, experimental experiential retail locations, pop-up shops and the list goes on (and on). Barbarick also noted the firm’s intention to continue expanding its digital expansion efforts.

Innovation 142

Innovation Metro Retail Online 142

PYMNTS

OCTOBER 8, 2019

Basketball is one of the most popular sports – if not the most popular sport – in China, but there’s a little less NBA available today for online shoppers in that country, according to reports. These moves come amid a push by China to encourage more cross-border commerce and retail. billion in 2018, noted the report.

Retail 116

Retail Houston Online Leadership 116

PYMNTS

OCTOBER 7, 2019

When it comes to QSR and mobile innovation, pizza seller Domino’s has earned itself a leading position. Now, thanks to a court case brought against the chain by a blind consumer, we can probably expect more innovation in the coming years to make eCommerce more accessible to people with disabilities. Domino’s Innovations.

Online 138

Online Google Innovation Software 138

Bank Innovation

DECEMBER 26, 2018

Here are five deals, in no particular order, that Bank Innovation's editors think will most significantly impact the landscape in 2019. This year the financial services industry saw a lot of fintech M&A activity. iZettle is […].

Fintech 218

Fintech Innovation Industry Payments 218

PYMNTS

DECEMBER 31, 2018

According to the report, cybercrime touched nearly every sector throughout 2018, including those that may seem less obvious, like education or manufacturing — and for one obvious reason: the money. Facebook’s 2018 regarding the stewardship of user data and privacy was one it would like to soon forget. Department Store Hacks.

Data 230

Data Security Tools Cards 230

PYMNTS

FEBRUARY 24, 2020

The one thing we all have to learn: it is not about the innovations themselves. We get very excited about our innovative capabilities, and we are extremely proud of all of our IP and patents in this area. Those innovations have illumination that there is value here beyond a great light,” said Karner.

Innovation 221

Innovation US Data Examples 221

PYMNTS

DECEMBER 4, 2019

The holiday season is the time for nostalgia and tradition, and that is the case here at PYMNTS, where even amid our coverage of the newest retail trends, we sometimes get the warm-and-fuzzies. It led us to wonder, going into the heart of the fourth quarter and then into 2020, about the status of that old standby, the retail catalog.

Retail 133

Retail Online Trends Examples 133

PYMNTS

OCTOBER 11, 2018

Consumers expect fast, efficient service that barely requires them to look up from their smartphones, and the modern QSR needs to innovate accordingly. and Canada, plus the innovation cues it’s taking from outside the restaurant industry. Attention To Innovation. This is where we are in QSR. Creating a mobile experience.

Innovation 158

Innovation Mobile Online Customer Experience 158

PYMNTS

APRIL 1, 2019

To serve a wide range of consumers in the digital age, innovators are rolling out subscription offerings ranging from news content to gaming. From Netflix to FabFitFun , digital innovators are adopting recurring payment models to provide consumers with access to entertainment and apparel along with other products and services.

Capital 130

Capital Innovation Los Angeles Video 130