PYMNTS

DECEMBER 11, 2017

Moda Operandi does have enough capital: The eCommerce business grew by leaps and bounds in 2016; according to Nicodemus, the firm’s year-over-year sales growth has been “exponential,” as customers have flocked to its somewhat unique offering. I didn’t go into the market with the idea to fundraise,” Nicodemus admitted. “We

Branding 100

Branding Capital Retail User Experience 100

PYMNTS

APRIL 7, 2017

Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Amazon recently fixed an early point of friction: the requirement that users enable Alexa’s skills via smartphone or web browser before they can use them. Here’s what we mean.

Google 101

Google User Experience Apple Retail 101

William Mills

MAY 11, 2016

William Mills Agency and Beyond the Arc will be live blogging at FinovateSpring 2016. Customers can store all of their online profiles in one secure location to improve user experience. Branded version is available. ^KT. As a co-branding solution, it would work very well. Walk through the purchase experience.

Video 40

Video Mobile social media Analytics 40

PYMNTS

AUGUST 14, 2018

Plus, with Amazon increasingly invested in producing private-label goods of their own, there is for some retailers a concern that selling on Amazon puts them at risk of being in direct competition with an Amazon private-label brand down the line. billion in 2016. That was up more than 8 percent from a previous record of $8.4

Retail 100

Retail Branding Course US 100

PYMNTS

JANUARY 30, 2018

“Software testing in general extends to every realm where code is used, because any issues with code pertaining to any facet of technology could mean one of two things: either a bad user experience or a product that is not secure,” he stated.

blockchain 144

blockchain Security Software Tools 144

PYMNTS

OCTOBER 8, 2018

Starting with Facebook’s big announcement of its chatbot push at F8 in 2016, all of those forecasts for everything chatbots were going to do starting rolling in. A not so very long time ago, chatbots were forecast to be the next big thing in digital ecosystems. And we found that was somewhat restrictive of a model for us.

Google 168

Google Samsung User Experience US 168

NCR

JUNE 29, 2016

Coming of age during the last recession and being subjected to the barrage of headlines about financial executives misbehaving, many Millennials are distrustful of established financial brands and institutions. are in the bottom 10 of the least loved brands by Millennials. Social marketing to remake bank brands.

Millennials 45

Millennials social media User Experience Branding 45

PYMNTS

JANUARY 22, 2018

In an ecosystem in which success is defined by scale and time to market, it’s no longer good enough to have a great product, a well-known brand or a compelling technology. For brands like General Mills, that’s a good news/bad news story. Once there, shoppers are introduced to a variety of brands, including private-label store brands.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

NOVEMBER 26, 2019

Member expectations for a really wonderful and seamless user experience in the digital space translate to that same expectation from SAFE.”. SAFE has been delivering on-demand experiences since 2016, when it launched a targeted marketing function on its mobile app. Now, all of that is affecting SAFE as well.

Marketing 131

Marketing Sacramento Data Mobile 131

PYMNTS

APRIL 30, 2018

All-digital, all-tech lending platforms that could deliver better user experiences and faster credit decisioning would become the new normal and take share from banks who were too big and cost-laden to keep — or catch — up. All tout an easy user experience via a mobile app that helps users track and monitor spend.

Fintech 183

Fintech blockchain Lending Digital Banking 183

PYMNTS

OCTOBER 24, 2016

The 23 percent of users trying Apple Pay in June 2016 represents an upward trend instead of the decreasing percentage revealed in the two previous PYMNTS Apple Pay studies. The appeal of design and positive user experience goes on to influence a consumer’s likelihood to complete a transaction.

UX 100

UX Mobile Apple Trends 100

PYMNTS

JANUARY 25, 2017

30, 2016, to close at $844.43 Last week, Alphabet’s smart home brand, Nest, announced the launch of its line of products — like smoke and CO detectors, surveillance cameras and thermostats — in four new European markets. At the time of writing, Alphabet’s market cap sat at just over $589.2 percent) from the previous close to $851.16.

Google 100

Google Software Mobile User Experience 100

PYMNTS

DECEMBER 14, 2016

So why the Visa-Stub Hub tie in — and how does it speak to the rest of Visa’s 2016 holiday retail strategy? Partnering with Visa helps improve the StubHub user experience, leveraging a brand that has exceptional strength in the payments sector to make it easier than ever to connect fans to inspiring event experiences,” Visa noted.

Online 100

Online Retail User Experience Data 100

PYMNTS

APRIL 19, 2017

billion in 2016 to $9.59 Branding the Nadia avatar as a “trainee” helps the agency convey to users that the program is still learning how to interact in an emotionally intelligent manner. billion by 2021.

Digital Banking 180

Digital Banking Technology Samsung Meeting 180

PYMNTS

JUNE 17, 2016

The study, which was initiated in March 2016, involve rolling out digital advertising through its ePort Interactive platform and digital touchscreen cashless device focusing on Apple Pay on 35 select machines in NYC and Lafayette, Louisiana.

Apple 100

Apple Retail Study Louisiana 100

NCR

APRIL 16, 2018

What this means is that any bank hoping to succeed in the region must have not only a strong brand, but a clear plan to distinguish itself by achieving high standards in customer experience. The United Arab Emirates (UAE) is one key market where this trend of overbanking is particularly notable. .”

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

PYMNTS

MARCH 17, 2017

Research published in The Harvard Business Review in September 2016 predicted that this ability to “reshape retail” would power as much as $30 billion in AR and VR investments from retailers by the end of the decade. Already, retailers like Converse, De Beers and Wayfair, among other big brands, have embraced the new technology.

Retail 102

Retail Online Technology National 102

PYMNTS

OCTOBER 20, 2017

It did translate various product offerings into Chinese, but did not customize user experience or pricing for the local market. Merchants collectively lost hundreds of millions on inventory in early 2016, for example, when Amazon decided to recall and refund hoverboards.

How To 103

How To Apple Examples Payments 103

Fintech Labs Insights

OCTOBER 11, 2016

A look at the companies demoing live at FinovateAsia on 8 Nov 2016 in Hong Kong. All previous authentications focused on user authentication but eSTORM has designed and implemented a brand new concept of Service Authentication. Super easy user experience. Pick up your tickets today and save your spot.

User Experience 12

User Experience Software Branding Security 12

PYMNTS

DECEMBER 30, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Payments 2016: The Year Of Omnichannel Commerce. So why was 2016 the year omnichannel commerce came to fruition? The Future Is Now.

Payments 131

Payments eBook Trends Big Data 131

Fintech Labs Insights

AUGUST 2, 2016

Today’s acquisition gives Ping access to UnboundID’s “impressive list of big enterprise customers” which include global brands such as Chick-fil-A, Wells Fargo, Target, Boeing, Cisco and NBC. ” Specifically, Ping mentions that the addition of Unbound’s capability will bolster: User experience.

Austin 12

Austin Colorado User Experience Management 12

PYMNTS

JUNE 27, 2016

Source: PYMNTS.com/InfoScout 2016. More people own iPhone 6/6S phones now, so the pool of potential users is larger – as are the number of places that it can be used. That’s an insight that we first observed in March 2016, but it appears to be more than an aberrant data point. Let’s start with some good news, sort of.

Apple 165

Apple Mobile Cards Payments 165

Fintech Labs Insights

AUGUST 11, 2016

Enterprise software company Kore has a goal to simplify how customers engage with brands. At FinovateSpring 2016 the company showcased Kore Bots , chatbots that deliver alerts, perform tasks, interact with customers, and generate reports. Market launch of messaging platform with Kore Bots: February 2016. 200 employees.

San Jose 12

San Jose Customer Experience System User Experience 12

Fintech Labs Insights

JANUARY 11, 2017

A Best of Show winner from FinovateFall 2016 – and a veteran of our FinDEVr developers conference , as well – Irvine, California-based AutoGravity specializes in leveraging smartphone technology to make it easier to buy a car. AutoGravity CMO Serge Vartanov and CTO Martin Prescher demonstrating AutoGravity at FinovateFall 2016.

California 12

California Technology Industry User Experience 12

William Mills

SEPTEMBER 7, 2016

William Mills Agency will be live blogging at Finovate Fall 2016. 09:47 am Finovate Fall 2016 Day 1 Recap. End of Day 1, check back later today for our video recap of Finovate Fall 2016! Integrated with major retailer API’s like Amazon, eBay, Best Buy and several other aspirational brands. William Mills and K.T.

Mobile 40

Mobile Cards Fraud Data 40

PYMNTS

APRIL 25, 2016

14, 2016, any bank that issues a Visa-branded card must give cardholders the option to register for alerts related to any card and card-not-present transactions, international cross-border transactions, and transaction amounts that an authorized cardholder has specified based on some transactional limit. Effective Oct.

Fraud 100

Fraud Cards Branding User Experience 100

Insights on Business

APRIL 6, 2017

As Jim Marous notes in his article, Top 10 Retail Banking Trends and Predictions for 2017 , “APIs were not even listed as a 2016 trend, but was #4 in 2017.”. They want a user experience that is designed, simple, easy to use, and innovative.

Las Vegas 194

Las Vegas Fintech User Experience Trends 194

CB Insights

JANUARY 8, 2019

While healthcare might seem like an area outside of Apple’s expertise, it has many advantages relevant to the space, its brand being one of the biggest. Various existing healthcare players have notoriously terrible brand and customer experience, which has been Apple’s focus as a company.

Apple 78

Apple Data Industry Study 78

PYMNTS

JANUARY 2, 2017

In 2016, the PYMNTS.com Tracker series kept tabs on practically everything within the payments and commerce ecosystem, from A to Z (that’s ACH transfers to Ziosk). From using virtual reality to overhauling the retail industry to shifting trends in cross-border payments, here are some of the highlights from our 2016 Trackers.

Retail 123

Retail Millennials blockchain Mobile 123

PYMNTS

FEBRUARY 22, 2017

For Fiserv, a focus on financial services innovation means a focus on the end-user experience. Last year, the company won not one but two awards at the PYMNTS Innovation Project 2016 Awards, nabbing Gold for Best Check Innovation and Gold for Best Debit Innovation.

Innovation 129

Innovation Security Innovation Strategies Data 129

PYMNTS

MAY 5, 2016

Apple has taken the single-channel approach, driving the user experience primarily from its iOS. Android has adopted an open platform approach, which allows brands and the tech-savvy users of the world to customize the payments platform to function within their applications.

Mobile 100

Mobile Samsung Payments Apple 100

PYMNTS

JUNE 29, 2017

Mobile commerce — defined as the purchase of goods and services through mobile apps — represented 90 percent of the total app economy in 2016 and will represent 95 percent in 2021. Melissa Lowry, VP of Brand and Marketing, Early Warning. The big driver of that spend according to App Annie? Mobile commerce — by a lot.

Apple 150

Apple Mobile Innovation social media 150

CB Insights

OCTOBER 31, 2019

In 2016, chatbots were all the rage. There are many reasons why chat didn’t take off in 2016. In 2016, virtually all of the world’s biggest tech companies were announcing competing chatbot projects. CEO Satya Nadella proclaimed that “bots are the new apps” in March 2016. The chatbot movement gains momentum.

Industry 78

Industry Examples Tools Retail 78

CB Insights

OCTOBER 3, 2017

In order to carve out a niche for themselves, startups are now forming direct relationships with their customers through the use of product personalization, subscription options, and through a laser focus on user experience. At the current run-rate, deals in 2017 are on track to reach a new high of 52, up 41% from the 37 seen in 2016.

Capital 54

Capital Nebraska Examples San Francisco 54

William Mills

MAY 9, 2018

Using Samsung SDS Digital Identity Platform, specifically Nexsign , a FIDO-certified biometric authentication solution, user identity is verified using non-duplicative biological information, such as a fingerprint, voice or facial scan, to deliver a user experience that is simple, fast, and more secure. Founded: January 2016.

Security 40

Security Samsung Strategy San Jose 40

Fintech Labs Insights

JANUARY 19, 2017

Additionally, Liferay DXP ensures that the FI is able to deliver a consistent, digital experience from the PC to mobile “right through the front door of a brick and mortar location,” Nakamura said. Customer Experience Manager, demonstrating the Liferay Digital Experience Platform at FinovateFall 2016.

Data 12

Data Customer Experience User Experience System 12

Fintech Labs Insights

MAY 25, 2017

. “We are still finalizing the development of our solution to provide our future users with the best possible digital banking solution,” Pulikiewicz said, adding “We have come a long way in a short time already and we are tremendously motivated to go even faster and keep ourselves continuously (focused) toward customer success.”

Digital Banking 20

Digital Banking Fintech Groups Analytics 20