FICO

JUNE 9, 2016

Millennials, now the largest demographic group in America, are possibly the most misunderstood, elusive market ever, a notion underscored by The Wall Street Journal ’s article about the existence of $20,000-per-hour “Millennial consultants.” Millennials reward positive fraud outcomes. In Millennial parlance, that’s “harsh.”.

Millennials 40

Millennials Fraud social media Survey 40

PYMNTS

MARCH 1, 2017

Billingsley noted that the financing solution also works without any redirect to an external URL, so the consumer remains on the merchant site and within the brand experience when signing up. in September 2015, and since then, Billingsley said the company has experienced many learning opportunities as it continues to expand within the market.

Customer Experience 100

Customer Experience Millennials Branding Cards 100

NCR

AUGUST 2, 2016

The theme on every bank’s social media manager is “compliance.” Many brands are already using social media in their marketing and sales, and many are using it as an extension of their service. According to a 2015 Harvard Business Review report , the only industry trusted less than finance and banking is the media.

Online 40

Online social media Management Compliance 40

NCR

NOVEMBER 29, 2016

The theme on every bank’s social media manager is “compliance” – understanding how reviews, a form of user-generated content, fit into a social media strategy and more importantly adhere to banking regulation set forth by the compliance department. The key to building consumer trust is to listen and act on customer feedback.

Online 40

Online social media Management Compliance 40

PYMNTS

MAY 10, 2017

Results also showed traction in the TPG tax prep business, where the CEO said that “tax prep partners [were] taking out and repaying Green Dot Bank small business loans, then selling Green Dot brand prepaid cards to customers” as they set up accounts in which to deposit their tax refunds.

Taxes 100

Taxes Cards Trends Millennials 100

Independent Banker

AUGUST 9, 2016

According to the 2015 Colloquy Customer Loyalty Census, the average American household maintains memberships in 29 loyalty programs (1). Statistics are especially compelling for those trying to attract and maintain the millennial segment. They should also consider the connection to and impact on their brand. 2015, February 9).

Community 70

Community Millennials Community Bank America 70

PYMNTS

MAY 4, 2017

In conversation with Cardtronics’ Brian Bailey, managing director for Global Financial Institutions, and Tom Pierce, chief marketing officer of the firm, Webster noted that even with the rallying cry of a war on cash in the digital economies — and in emerging markets — cash is alive, doing well and actually growing in terms of usage.

ATM 192

ATM Millennials United States Study 192

Banking 2020

JANUARY 28, 2016

This article by Stefanie O’Connell first appeared on stefanieoconnell.com in December 2015. This article is written by me with support from Capital One in conjunction with the release of the brand new Millennial Mindset on Money Survey. If you’re a millennial, your answer is probably pretty boring – smart, but boring.

Millennials 40

Millennials Survey Capital System 40

PYMNTS

JULY 25, 2019

In an interview with PYMNTS, Deirdre Ives, CEO and managing director at Wirecard North America, noted that when it comes to innovation, issuers face challenges in meeting the needs and expectations of a diverse populace of users spanning borders and cultures. That’s especially true among younger users such as millennials.

Payments 189

Payments Innovation Examples FDIC 189

NCR

MAY 9, 2017

Bankrate’s conversion of the Quizzle app (purchased from Quicken Loans in 2016) to Score & Report, white-labeled for use by community banks and credit unions, enables a branded and cost effective solution for quick adoption of new technology. billion in 2013 to a peak of $27 billion in 2015. US investment in fintech rose from $3.3

Fintech 75

Fintech Hawaii Community Bank San Francisco 75

PYMNTS

JUNE 25, 2018

I’ve been writing about the impact Amazon would have on the consumer’s grocery shopping journey and disruption to the grocery segment since Amazon introduced Dash buttons in March of 2015. As a long-time Whole Foods customer, I know, like and trust the Whole Foods brand and the quality of the products they carry in-store.

Retail 156

Retail Branding Millennials Online 156

CB Insights

MARCH 26, 2019

Every few weeks, another story about the dreaded generation surfaces: millennials are killing casual dining; millennials are killing breakfast cereal; millennials are killing home ownership. Millennials aren’t shunning luxury goods; they’re just renting them instead of buying. Millennials are in debt.

Millennials 78

Millennials Industry Trends Branding 78

CB Insights

SEPTEMBER 10, 2019

While the media often portrays millennials as preoccupied with the rising prices of festival tickets and avocado toast, their real financial concerns are a bit more practical. Download the free report to find out how fintech is shaping the future of wealth management and investing. get the REPORT on next generation investors.

Millennials 77

Millennials Mobile Lending Cards 77

MyBankTracker

OCTOBER 27, 2020

turning points into branded store gift cards) or deal with changing valuations (e.g., Survey: 32% of Americans Spend No Time Managing Their Finances. Report: 49% of Millennials Don’t Own a Credit Card. Banks Checking Accounts Customer Survey 2015. using miles to book a free flight). Use Your Habits to Help You Decide.

Study 52

Study Cards Survey United States 52

PYMNTS

MAY 10, 2016

Ripples were promptly sent flying into all corners of the retail universe with the launch of Amazon Home Services in March 2015, and now that both mom-and-pop hardware shops, as well as national brick-and-mortar chains have had more than a calendar year to react to the changes, a definite trend has emerged. The bottom line?

Retail 100

Retail Trends Study Seattle 100

PYMNTS

JULY 13, 2016

Brick-and-mortar retail will forever remember the day that Nintendo released Pokémon GO , a mobile game that has caused millions of millennials to suddenly discover outside again. Not every brand that closes its doors did so last week in infamy, though. . Store Closures. ” Layoffs. And just in case merchants in the U.K.

California 100

California St. Louis Retail Branding 100

PYMNTS

AUGUST 6, 2018

And before there was Chase, there was LevelUp, the branded mobile payments platform that used those same cube-shaped readers to enable QR code payments at the physical POS for consumers with the LevelUp app. Brands franchisees who are now being asked to get on board the Grubhub delivery platform. In February of 2018, Yum!

Online 125

Online Branding Mobile Millennials 125

Banking 2020

FEBRUARY 9, 2016

Proactive banks have an opportunity to transform consumer behavior, win millennial customers and satisfy existing customers by taking advantage of the unique differentiation opportunity of mobile. This shift has caused another phenomenon: Banking with a brand-name institution is now less important to consumers.

Mobile 40

Mobile Industry Millennials Survey 40

PYMNTS

JUNE 7, 2016

Chick-fil-A, with its newly released One app, has managed to climb to the top of the charts. While many fast food brands are increasingly competing to be the most flexible with largest number of food choices for the maximum number of hours per week, Chick-fil-A has decided to go more or less in the opposite direction.

Millennials 100

Millennials Mobile social media Comparison 100

PYMNTS

AUGUST 24, 2016

It’s one of many brands struggling to define and place itself in the mobile and digital era — and consistently finding itself not quite getting there. Now new figures are out, and though on the upside Gap managed to beat at least some of the diminished expectations the market has for it, growth is not quite visible on the horizon.

Trends 100

Trends Branding Millennials Conference 100

PYMNTS

JANUARY 22, 2018

In an ecosystem in which success is defined by scale and time to market, it’s no longer good enough to have a great product, a well-known brand or a compelling technology. For brands like General Mills, that’s a good news/bad news story. Once there, shoppers are introduced to a variety of brands, including private-label store brands.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

OCTOBER 20, 2016

According to Robert Flynn, managing director of Accenture Payments in North America: “Consumers are content to use cash and plastic for their everyday transactions, and while the use of cash is declining overall, it is the most commonly used form of payment – and consumers expect it to remain so in 2020. Three-quarters of U.S.

Apple 100

Apple Mobile America Payments 100

NCR

FEBRUARY 17, 2017

In the rush to serve the tech-savvy millennial market and keep up with the latest developments in mobile and digital banking, some FIs might fall into the trap of overlooking traditional channels. million in 2015. Why the ATM is key to omnichannel. That figure is expected to increase to four million by 2021. A driver of change.

ATM 85

ATM Mobile Strategy Fraud 85

Jeff For Banks

MAY 31, 2017

In Brett King's 2012 book, Branch Today, Gone Tomorrow , he called for a 50% reduction in branches while asking what would banking look like in 2015. Between 2012 and 2015, there was a 4% branch reduction. The decline between 2015 and 2016 was 1.5%. The red: millennials. As Bob Uecker would say, " Just a bit outside. "

Branch Strategies 60

Branch Strategies DC Groups Fintech 60

PYMNTS

AUGUST 14, 2017

Its “Whole Paycheck” image combined with the rise in availability of organic foods in more traditional grocery stores put pressure on its stock, which was in the dumper, and the management team to do something to turn things around. What a difference two years makes. But Facebook was never “just” a social network.

Innovation 109

Innovation Online Google Millennials 109

PYMNTS

APRIL 22, 2016

Acorns itself acts as a robo-advisory company that works with other online firms that manage clients’ money. Particularly favored as a potential marriage that makes sense is a pairing of Acorns with Venmo, since they share a target audience of millennials with a mobile-friendly outlook. percent for anything larger.

San Jose 100

San Jose Mobile Retail Survey 100

PYMNTS

MAY 23, 2016

Walmart managed to shock the street and pop-up some gains, TJX remained physical retail’s most reliable power hitter and H&M continued in its nearly unquestioned demographic domination. Same-store sales in retail locations were up on average 1 percent from the same time in 2015. There have been a few standouts. million, a 3.2

social media 100

social media Retail Portland Millennials 100

NCR

JUNE 14, 2016

As expected the younger generation, millennials, are less concerned about move compared to those older. There are more than 70,000 ATMs installed in the UK – an all-time high (Retail Banking Research 2015). Million (Retail Banking Research 2015). The majority think the 1p coin, 2p coin then £50 note will go at some point.

ATM 40

ATM North Carolina Survey Study 40

CB Insights

NOVEMBER 6, 2018

Search data helps brands understand shopper preferences. Beauty brands partner with Google Assistant and Home. Messenger taps brands for beauty bots. Instagram powers digital beauty brands. Google’s search data helps brands understand beauty shopper preferences. YouTube powers beauty influencers.

Google 72

Google Apple Industry Branding 72

Gonzobanker

DECEMBER 22, 2015

Well, what do we say about 2015? And, give or take a stumble or two, we snuck through it and did a reasonable job on 2015 objectives, in our humble opinion. So, it seems we’re good with only one outstanding item—digest the 2015 GonzoBanker Awards! 2015 Executive Call-out. Department Whose Brand Isn’t Improving Award.

Community Bank 60

Community Bank Apple Community Technology 60

CB Insights

OCTOBER 23, 2018

In this analysis, we’ll explore the immediate and long-term challenges facing the CPG industry, as well as the business strategies that CPG brands are using to adapt. Nelson Peltz and his fund Trian Fund Management disclosed a $3.5B Thousands more startup CPG brands aim to reach the heights of Chobani, Halo Top, and Dollar Shave.

Branding 73

Branding Industry Retail Strategy 73

Tech and Finance

JULY 13, 2016

Jim Marous, co-publisher of The Financial Brand, said the J.D. The inability for the majority of regional and mid-sized banks to keep pace with investment in digital technology became more apparent in the most recent survey, with online, mobile and ATM satisfaction levels all being below 2015 levels,” according to Marous. “The

Regional 28

Regional Mobile Millennials Study 28

William Mills

MAY 11, 2016

This approach makes a lot of sense– but not sure if it would meet the governance and compliance considerations of most banks and investment management firms. ^SR Showing using a brand new device on a brand new connection. Use the blockchain to manage identity, that’s one of the aims of DigiByte. How does this work?

Video 40

Video Lending social media Analytics 40

PYMNTS

APRIL 11, 2016

It’s not as if a person making the request for a tissue, pain reliever or bandage was specifically asking for a Kleenex, Bayer Aspirin or Band-Aid brand item. But, over many decades, these three brand names achieved such dominance in their categories that they became the most natural way for people to refer to all products in that category.

San Francisco 100

San Francisco Operations Examples Branding 100

William Mills

MAY 11, 2016

CreditHQ helps businesses manage cashflow. Managing cash flow – targeted at small business in partnership with banks. ^KT. Here’s another solution for document management and origination. ^SR. Branded version is available. ^KT. ChipShield also has an integrated password management vault. Karl Falk (CEO).

Video 40

Video Mobile social media Analytics 40

PYMNTS

JULY 11, 2016

All you millennials out there, ask your parents what they used to do as teenagers on Saturday afternoons. But retailers have also seen the studies that claim that more than one-third of all physical store purchases are influenced by the mobile device; in 2015, that was $1 trillion of spend. Chances are they hung out at the mall.

Google 100

Google Mobile Apple Online 100

CB Insights

FEBRUARY 1, 2019

Consider that: Half of Indonesia’s population is under the age of 30, with the number of millennials (aged 17-35) in Indonesia currently at 79.5M. Indonesia features the largest ($27B in 2018) and fastest-growing (49% CAGR 2015-2018) internet economy in Southeast Asia, according to a study by Google and Temasek.

Policies 61

Policies Lending Operations Examples 61