Celent Banking

MARCH 16, 2015

This last week the American Banker Retail Banking Conference 2015 was going on in Austin, TX. A recent study found that despite problems with megabank perception, 73% of those asked said a recognizable brand was important in choosing a financial institution. There were a couple of overarching themes throughout the event.

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MyBankTracker

OCTOBER 27, 2020

When picking a credit card, it’s tough to resist the allure of big rewards. In a year-long MyBankTracker survey, nearly 3 out of 4 respondents (72.6%) preferred to receive cash back rewards on their credit card purchases. of respondents had specific spending categories in mind for their next credit card while 47.3%

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Study Cards Survey United States 52

Gonzobanker

DECEMBER 22, 2015

Well, what do we say about 2015? And, give or take a stumble or two, we snuck through it and did a reasonable job on 2015 objectives, in our humble opinion. So, it seems we’re good with only one outstanding item—digest the 2015 GonzoBanker Awards! 2015 Executive Call-out. ” – Tom Armstrong. And the winners are ….

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Community Bank Apple Community Technology 60

NCR

JUNE 21, 2016

According to a recent study , all four of the leading banks are among the ten least-loved brands by Gen Y, and one in three millennials revealed they’re open to switching financial institutions in the next 90 days. Millennials don’t like traditional banks and don’t see any stark differences between them. The App Generation.

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Millennials Data Study Digital Banking 45

PYMNTS

AUGUST 27, 2018

Credit card debt made it over the $1 trillion mark in 2017, making it the third non-mortgage lending category to have surpassed the ten-digit mark in measuring consumer debt. According to the Financial Times , the good news is that delinquent credit card debt, overall, remains low. In fact, at 3.4 And finally for some good news.

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Data Cards Millennials Groups 103

PYMNTS

MAY 10, 2017

posted results Tuesday night that blew past Street estimates, boosted by strength in its card and tax refund-focused business lines. Streit also highlighted the direct to consumer business, which offers bank accounts and prepaid cards, driven in part by online activity. Green Dot Corp.

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PYMNTS

MARCH 1, 2017

GhostBed customers are now presented with two Klarna financing options at checkout along with the ability to purchase using their existing credit or debit card. in September 2015, and since then, Billingsley said the company has experienced many learning opportunities as it continues to expand within the market.

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PYMNTS

MAY 4, 2017

Brazil and Mexico — the total amount in cash payments for the region was $3 trillion in 2015, with weighted average cash use at 14 percent of GDP, with an estimated increase, annually, of 4 percent through 2020 in absolute dollars but a decline in percentage of GDP by 1.2 Turning to the Americas — defined as the U.S., do not accept cash.

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ATM Millennials United States Study 192

FICO

JUNE 9, 2016

Millennials, now the largest demographic group in America, are possibly the most misunderstood, elusive market ever, a notion underscored by The Wall Street Journal ’s article about the existence of $20,000-per-hour “Millennial consultants.” Millennials reward positive fraud outcomes. In Millennial parlance, that’s “harsh.”.

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Millennials Fraud social media Survey 40

PYMNTS

NOVEMBER 11, 2016

But there was no clear branding on any of them unless you were in on the reference. The army of Snapbots are debit card- and credit card-compatible, ready for a new type of Snapchat customer to fork over their payment. It’s not just millennials and post-millennials using a free service any longer.

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Millennials Video Retail Regional 143

Independent Banker

AUGUST 9, 2016

According to the 2015 Colloquy Customer Loyalty Census, the average American household maintains memberships in 29 loyalty programs (1). Statistics are especially compelling for those trying to attract and maintain the millennial segment. They should also consider the connection to and impact on their brand. 2015, February 9).

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Community Millennials Community Bank America 70

PYMNTS

MAY 28, 2019

The company integrated GO-PAY into the GO-JEK app, which lets customers store money on their mobile phones, much like a digital debit card. billion – of funds were lost to card fraud in 2018, up from $1.4 percent – is the total compound annual growth rate (CAGR) of the mobile payment transaction market from 2015 to 2020.

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Apple Mobile Fraud Branding 159

PYMNTS

SEPTEMBER 30, 2019

According to the 2018 Global Brand Counterfeiting Report , luxury fashion brands are a favored target. This is revenue drain on brands and has the potential to damage their public image, as well. Millennials and Gen Z are driving the growth of the secondhand market and eCommerce, generally. Social Media. Solutions.

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Online Fraud Branding social media 101

PYMNTS

JULY 25, 2019

Consumers may still champion cash as their preferred method of payment, but its use declined 3 percent as measured between 2015 and 2018. Other options, such as credit cards and payment apps like Venmo , are increasingly gaining traction. That’s especially true among younger users such as millennials.

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Payments Innovation Examples FDIC 189

PYMNTS

AUGUST 18, 2017

In Australia, cash and card-based payments have long been playing tug-of-war. In 2017, however, the balance seems to be tilting away from cash with contactless card-based payments powering close to a third of POS transactions. So, is this the beginning of the end for cash Down Under? As it turns out, not really. About the Index.

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PYMNTS

APRIL 4, 2016

This marketing promotion seeks to recreate the success of the brand’s 2014–2015 U.S. The app will also allow users to record a 15-second “digital lip-sync video” that can be shared on social media using the hashtag #ShareaCoke, the brand told Ad Age.

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social media Millennials New York Branding 100

Gonzobanker

OCTOBER 6, 2015

While bankers may be a bit fatigued this year by articles about payments, the more enlightened Gonzo bankers are paying close strategic attention to the single most impactful payments trend in our industry: the shift from a plastic card to a “card-not-present” world. times faster than card-based transactions.

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Cards Fraud Apple Google 60

PYMNTS

JUNE 25, 2018

I’ve been writing about the impact Amazon would have on the consumer’s grocery shopping journey and disruption to the grocery segment since Amazon introduced Dash buttons in March of 2015. As a long-time Whole Foods customer, I know, like and trust the Whole Foods brand and the quality of the products they carry in-store.

Retail 156

Retail Branding Millennials Online 156

PYMNTS

FEBRUARY 6, 2018

In another commercial , a spokesperson proclaimed, “It’s a brand-new concept: You shop at a modern supermarket with wild warehouse prices,” as the slogan “wild warehouse prices” flashed across the screen. If Amazon does end up acquiring Boxed, perhaps the new Costco card will be an Amazon Prime membership.

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NCR

MAY 9, 2017

Bankrate’s conversion of the Quizzle app (purchased from Quicken Loans in 2016) to Score & Report, white-labeled for use by community banks and credit unions, enables a branded and cost effective solution for quick adoption of new technology. billion in 2013 to a peak of $27 billion in 2015. US investment in fintech rose from $3.3

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Fintech Hawaii Community Bank San Francisco 75

PYMNTS

SEPTEMBER 14, 2016

Is John Lennon a brand? And 2015 was a good year for the middle class, as median household income rose to $56,516, a 5.2 Millennials don’t seem to be feeling Banana Republic any longer, according to a study by RBC Capital Markets. I wanted the collection to be eclectic and vibrant with a modern feel.”. Census Bureau this week.

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Los Angeles Apple Millennials Retail 100

PYMNTS

JANUARY 2, 2017

Walmart’s revenues of nearly half a trillion dollars ($485 billion in 2015) and 2.2 Millennials Are In For Some Hard Times. The data is grim — 2017 and beyond don’t bode well for the financial future of the millennial generation. million employees — half of whom are in the U.S. Contextual Commerce 2.0

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Millennials Apple Retail Mobile 119

PYMNTS

JULY 13, 2016

Brick-and-mortar retail will forever remember the day that Nintendo released Pokémon GO , a mobile game that has caused millions of millennials to suddenly discover outside again. However, some retailers prefer to play cards of the kind as close to the corporate chest as possible. Store Closures. ” Layoffs.

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California St. Louis Retail Branding 100

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. consumers showed that of the 7.75 percent of all retail sales. Share of U.S.

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Apple Study Innovation Survey 227

PYMNTS

MAY 11, 2018

At first glimpse, the Marriott move seems small — just another example of the ongoing divorce between payments and physical cards. Launched on Fliggy in 2015, and prior to the Marriott’s new global push of the service, PPP was available at some 100,000 hotels across mainland China. Last year, the U.S.-based

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Retail Payments social media Mobile 129

PYMNTS

OCTOBER 20, 2016

That figure is down by 7 percent since 2015. Payments providers need to bring the traditional card to life and create a real-time interactive experience for consumers.”. consumers trust traditional card providers the most, followed by providers like PayPal, banks and established tech companies. Three-quarters of U.S.

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Apple Mobile America Payments 100

PYMNTS

AUGUST 6, 2018

And before there was Chase, there was LevelUp, the branded mobile payments platform that used those same cube-shaped readers to enable QR code payments at the physical POS for consumers with the LevelUp app. Brands franchisees who are now being asked to get on board the Grubhub delivery platform. In February of 2018, Yum!

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Online Branding Mobile Millennials 125

Banking 2020

FEBRUARY 9, 2016

Proactive banks have an opportunity to transform consumer behavior, win millennial customers and satisfy existing customers by taking advantage of the unique differentiation opportunity of mobile. This shift has caused another phenomenon: Banking with a brand-name institution is now less important to consumers.

Mobile 40

Mobile Industry Millennials Survey 40

NCR

FEBRUARY 17, 2017

In the rush to serve the tech-savvy millennial market and keep up with the latest developments in mobile and digital banking, some FIs might fall into the trap of overlooking traditional channels. million in 2015. Why the ATM is key to omnichannel. That figure is expected to increase to four million by 2021.

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ATM Mobile Strategy Fraud 85

PYMNTS

DECEMBER 11, 2017

That might not be a crazy assumption: Reports from Nielsen reveal that television viewership by that demographic has declined more than 40 percent since 2010 and is off 11 percent year over year for the older half of millennials aged 25 to 34. Payments today are complemented by credit cards, mobile wallets and even Amazon Pay.

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Millennials Video Maine Operations 109

FICO

MAY 1, 2020

The Journal article also quotes a Square study that found, in January through March of 2019, consumers used cash in 37% of transactions under $20, compared with 46% in 2015. Folks whose kids have access to a family checking account often like to be alerted whenever an ATM withdrawal or any payment secured by the kid’s card is made.

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Fraud How To Payments ATM 69

Fintech Labs Insights

SEPTEMBER 1, 2015

To whet your appetite for two days of fintech innovation, we’re releasing the full and final lineup of presenting companies for FinovateFall 2015. Ethoca provides collaboration-based technology solutions that close the information gap between card issuers and commerce merchants. Make better financial decisions with better data.

Company 12

Company Software Analytics Mobile 12

PYMNTS

APRIL 22, 2016

Particularly favored as a potential marriage that makes sense is a pairing of Acorns with Venmo, since they share a target audience of millennials with a mobile-friendly outlook. And with millennials as its targeted audience, there’s still room for mighty oaks to grow. Card-on-file was the most common “other” in this category.

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San Jose Mobile Retail Survey 100

PYMNTS

MARCH 19, 2018

That Apple uses its closed ecosystem and the power of its brand to disadvantage others by denying access or imposing frictions on competing services like Spotify. How about Facebook gift cards? They examined anonymized tax data starting in the 1940s until 2015. A slam dunk for Facebook, right?

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Google Apple Retail Millennials 148

PYMNTS

APRIL 11, 2016

It’s not as if a person making the request for a tissue, pain reliever or bandage was specifically asking for a Kleenex, Bayer Aspirin or Band-Aid brand item. But, over many decades, these three brand names achieved such dominance in their categories that they became the most natural way for people to refer to all products in that category.

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San Francisco Operations Examples Branding 100

William Mills

MAY 11, 2016

Credit cards offer rewards but over 60% of payments are made on debit cards. Chip card reader for when customers are shopping online to improve security. Verifies the card and pushes that information onto the merchant. Branded version is available. ^KT. Fiserv is meeting that need for FIs and millennials.

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Video Mobile social media Analytics 40

PYMNTS

JULY 11, 2016

In 2003, the majority of the online shopping was done at the desktop at the office when the boss wasn’t looking, and that experience included laboriously typing in card credentials at every site. All you millennials out there, ask your parents what they used to do as teenagers on Saturday afternoons. 26 in mobile apps. With its 1.5

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Google Mobile Apple Online 100