PYMNTS

APRIL 11, 2016

As brick-and-mortar retailers continue to struggle to bring in consumers, a few are taking a page out of Amazon’s book and working instead to meet consumers where they live. Macy’s was the earliest to the table with same-day delivery , first moving toward it in 2014. And quickly.

Los Angeles 100

Los Angeles Las Vegas Houston San Francisco 100

CB Insights

DECEMBER 19, 2017

Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Formerly beloved brands such as Aeropostale, American Apparel, and PacSun bit the dust in 2016, and the pace of retail deaths has accelerated since then.

Retail 78

Retail Branding Company Capital 78

PYMNTS

JANUARY 6, 2018

Everyone remembers the snowpocalypse that wasn’t in March 2014, when weathermen warned New Yorkers to prepare for a winter storm straight out of the movie The Day After Tomorrow only to have that end-of-the-world weather turn out to be seven inches of gently falling snow. The Expected Costs.

Boston 101

Boston Florida New York South Carolina 101

PYMNTS

APRIL 12, 2018

We were in those shoes in 2013 [and] 2014 when we were running our own eCommerce store,” ShipBob Co-Founder Divey Gulati told PYMNTS in an interview. “We Since then, Amazon has become such a dominant powerhouse that other retailers have had to emulate its shipping strategies. Bezos’ self-fulfilling prophecy turned out to be right.

Chicago 106

Chicago Dallas Software Retail 106

PYMNTS

FEBRUARY 4, 2019

And after two years of working to build relationships — and designing a supply chain that abandoned the “build it and then warehouse it forever” model — Interior Define was ready to launch in 2014. Today, Interior Define has opened several new guide shop locations in New York, LA, San Francisco, Austin and Boston. “We

San Francisco 122

San Francisco Branding Austin Customer Experience 122

PYMNTS

FEBRUARY 4, 2019

And after two years of working to build relationships – and designing a supply chain that abandoned the “build it and then warehouse it forever” model – Interior Define was ready to launch in 2014. Today, Interior Define has opened several new guide shop locations in New York, LA, San Francisco, Austin and Boston. “We

San Francisco 101

San Francisco Branding Austin Customer Experience 101

PYMNTS

FEBRUARY 2, 2019

As PYMNTS is Boston-based, the company is, of course, excited to see Tom Brady take a shot at that sixth Super Bowl ring. million, and $1 million more than the cost to air a commercial during the 2014 Super Bowl. According to data from the National Retail Federation (NRF), stores will bring in around $14.8 Snack Time.

Boston 150

Boston Retail Branding Payments 150

PYMNTS

FEBRUARY 22, 2018

Introduced in 2014 alongside a handful of other experimental services, Uber Eats operates worldwide in 29 countries. And Grubhub has been in expansion mode , gobbling up Boston-based Foodler, Groupon’s OrderUp and Yelp’s Eat24 in 2017.

Marketing 134

Marketing Boston Operations Retail 134

PYMNTS

DECEMBER 21, 2020

And you can see it in the hustle by retailers and brands large and small to pivot their businesses and business models — and the disclaimers on just about every retail site starting a week or more ago that orders placed online might not make it in time for Christmas. percent of all retail sales. consumers — 47.2 Share of U.S.

Apple 227

Apple Study Innovation Survey 227

PYMNTS

MARCH 11, 2016

The Goldfish team will work out of Target’s tech office in Sunnyvale, California, under West Stringfellow — one of three entrepreneurs in residence who joined up with Target last year to help drive the firm’s latter-day efforts at innovation and out-of-the-box retail thinking. The long game involves spending as much as $2.5

Retail 100

Retail San Francisco California Minneapolis 100

PYMNTS

MAY 11, 2017

The Boston-based furniture and home goods retailers saw it stock price shoot up 20 percent to an all time high as earnings reports clocked in stronger than expected. Net revenue from direct retail sales through Wayfair’s websites up 32.1 Wayfair, went public in late 2014 and has 5,700 employees. million, up 28.6

Retail 100

Retail Boston America Management 100

Independent Banker

FEBRUARY 16, 2015

In 2014, mobile deposit capture technology became a staple for more than 3,000 banks and 33 million Americans. According to technology research firm Celent in Boston, the mobile user base will increase from 33 million in 2014 to 47 million in 2015. What’s in store for mobile in 2015? By James DeBello.

San Diego 70

San Diego Mobile ATM Trends 70

PYMNTS

JULY 19, 2018

Monica + Andy, which launched in 2014, started out with their “Cuddle Box” product: a hand-wrapped gift box that includes an organic blanket (in cotton or muslin) and a range of organic newborn essentials. It has also added six retail stores, three permanent and three nine-month pop-ups.

Boston 101

Boston Branding Innovation Online 101

PYMNTS

FEBRUARY 4, 2019

In this month’s feature story, PYMNTS examines the mPOS solutions powering Zinneken’s , a Belgian waffle bakery with several fixed locations and one Boston-based food truck, and Frosty Ice Cream , which claims to be Massachusetts’ oldest “mobile food and dessert catering company.” . Zinneken’s Serves Sweets With Speed .

Massachusetts 100

Massachusetts Boston Cards Operations 100

PYMNTS

APRIL 27, 2018

A 2014 study by Northwestern University’s Kellogg School of Management found that’s the case, revealing evidence to support that seven-second rule of thumb. The restaurant, Spyce , is set to open this spring in central Boston. An earlier version was opened at an MIT cafeteria.

Innovation 105

Innovation Study Google Survey 105

PYMNTS

DECEMBER 19, 2018

In a 2014 podcast episode, Planet Money visited one Planet Fitness location that had signed up 6,000 total members – 20 times the number of people their building can serve –secure in the knowledge that less than half of the members don’t ever set foot in a gym again after that initial visit.

Training 144

Training San Francisco United States Boston 144

PYMNTS

JUNE 9, 2017

The new app is powered by LevelUp , a mobile payments platform created by Boston startup SCVNGR and the force behind PYMNTS’ mobile order-ahead tracker. The healthy fast-casual restaurant launched a custom mobile payment and loyalty app with LevelUp in early 2014 to cater to its active, on-the-go customers.

social media 109

social media Mobile Boston Payments 109

PYMNTS

APRIL 2, 2018

It’s not only for consumers, though: Alternative lending firm Kabbage recently found that mobile lending is on the rise among small businesses, with a more than 360 percent increase in the number of SMB loans accessed via mobile device between April 2014 and February 2018.

blockchain 171

blockchain Lending User Experience Mobile 171

CFPB Monitor

AUGUST 22, 2016

Retail Bank, Citibank, New York, NY. Chi Chi Wu, Staff Attorney, National Consumer Law Center, Boston, MA. Hughes, Senior Vice President and Director of Mortgage and Retail Lending, First Federal Savings Bank of Twin Falls, Twin Falls, IA. Lynn Drysdale, Managing Attorney, Consumer Law Unit, Jacksonville Area Legal Aid, Inc.,

San Antonio 60

San Antonio Kansas City Groups CA 60

PYMNTS

FEBRUARY 18, 2019

So, Amazon hasn’t just benefited its customers: It has forced retailers to lower prices and increase their levels of service. The introduction of Alexa in 2014, and the creation of a voice-activated ecosystem with tens of thousands of skills, is a more recent proof point of that value creation. percent of all retail sales to 6.4

Cards 169

Cards Course Study New York 169

PYMNTS

FEBRUARY 15, 2017

GG: In July 2014, our cofounder, James Riel, was out at a bar when his phone died. For example, we have shareable smartphone chargers in 16 bars in restaurants in Boston Logan Airport. Imagine instead if there were snow shovels attached using a smart lock to every street lamp in Boston. The same model applies in other markets.

Boston 127

Boston Software Marketing Examples 127

PYMNTS

DECEMBER 6, 2019

And groups such as LVMH are also investing in retail ventures. From acquisitions to new or revamped brick-and-mortar stores, beauty, as well as cosmetic brands, are taking steps to evolve their retail operations. Glossier is opening temporary shops in Nordstrom stores, including the retailer’s New York flagship.

Branding 132

Branding Retail New York Miami 132

Gonzobanker

AUGUST 15, 2017

According to an estimate by Boston Consulting Group, “One-quarter of miles driven in the U.S. The recovery rates on unpaid balances from prime loan reposessions have dropped from 65% in 2011, to 56% in 2014, to 51% curently. Missing from this list are taxis, whose share dwindled to 12% in Q4 2016. in January – the worst since 2010.

Industry 107

Industry Lending Policies United States 107

Independent Banker

MARCH 15, 2015

Customer contact centers are reshaping retail service for the technology age. Certainly for the largest banks, contact centers are evolving into digital retail centers, managing new digital channels to handle more customer support activities previously conducted in-person at branches. Bob Meara, retail banking expert.

Community Bank 70

Community Bank Community Operations Retail 70

PYMNTS

OCTOBER 24, 2018

Get past the benign silliness of that retail and fulfillment dream and you’ll be reminded that Amazon is always pushing at the commerce and payments frontier. But it seems more than clear that when it comes to healthcare, grocery and food, Amazon is intent on pushing the retail and services frontier much more in the coming years.

Retail 108

Retail Operations Analysis Boston 108

Fintech Labs Insights

AUGUST 14, 2015

We spotted founder Will Grayling on the CBS Evening News last night demoing the technology at a Manhattan retailer. Pictured: LoopPay CEO Will Graylin demonstrating its company’s mobile payment technology at FinovateSpring 2014 in San Jose. The technology will be available for free download on Galaxy S6 and S6 Edge.

Samsung 12

Samsung San Jose Apple Massachusetts 12

PYMNTS

FEBRUARY 29, 2016

I, Shopper, take thee, Online Retailer, to be my faithful partner in commerce. Today, fewer than a third say that membership in loyalty programs drives their choice of retailer. Today, fewer than a third say that membership in loyalty programs drives their choice of retailer. How very unlikely these days. Who’da thunk it?

Retail 90

Retail Payments Online Mobile 90

Independent Banker

OCTOBER 29, 2014

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. Ed Bachelder, payments consultant. Epperson, a managing director at the global business advisory firm AlixPartners LLP.

Mobile 105

Mobile Community Bank Community Technology 105

CB Insights

APRIL 24, 2018

Research BRIEFING: Surviving the Retail Apocalypse. How are brick-and-mortar retailers surviving and adapting in the world of digital commerce? The retail apocalypse has claimed many victims , with almost 7,000 stores closing in the US in 2017. And that’s just since February. However, this isn’t the whole story.

Retail 59

Retail Trends Technology Branding 59

Tomorrow's Transactions

NOVEMBER 17, 2014

From Apple Pay brings significant increase in mobile payments to retailers like Whole Foods and McDonald’s, increases awareness of Google Wallet and… | Killer Apps TV ]. rshevlin (@rshevlin) November 5, 2014. A meeting at his favourite place in Boston, Post 390. What’s more, under cover of the A.P.P.L.E assault, G.O.O.G.L.E

Las Vegas 45

Las Vegas Apple Meeting Analysis 45

Tefkin

JUNE 3, 2014

While other sectors attract more mainstream press attention (payment, retail banking), the asset management industry is also deeply affected by “software eating the world” Asset Class Competition. and previously acquired ByAllAccounts for $28M (all transactions in 2014!). as the Blooomberg article explains: . “We

Industry 42

Industry Management Innovation Analysis 42

PYMNTS

APRIL 18, 2016

I never did get the answer to what I thought was a simple question on Saturday afternoon: “What’s the weather going to be on Monday, April 18, for the Boston Marathon?” In 2014, Facebook began to do something about it. Amazon, all by itself, is the No.

Google 100

Google Mobile Branding Apple 100

PYMNTS

NOVEMBER 14, 2018

Merlos called out CVS’s 2014 $2.1 billion acquisition of Coram, a retail pharmacy chain that specializes in infusion services in home-based and outpatient settings. Currently it serves nearly 45,000 patients annually, from more than 90 locations nationwide including retail infusion sites and five CVS Pharmacies.

Apple 131

Apple United States Boston Branding 131

PYMNTS

FEBRUARY 13, 2017

have a retail crisis — or a small business crisis? Which is why “fixing” retail must include giving SMB merchants the tools they need to compete in the very dynamic environment that now defines Retail U.S.A. After a high of 614,024 SMB openings in 2014, the Census reported that only 452,835 firms were started in the U.S.

Retail 134

Retail Innovation Maine Community 134

PYMNTS

JULY 20, 2017

According to one Hansa listing that survived the initial purge of fentanyl listings, a single gram of “China White Synthetic Heroin Fentanyl” retailed for $122.35. Therefore, said Isak Ladegaard, a Boston College sociologist focused on dark web markets, this move by Hansa, while noble, is unlikely to reduce traffic of the drug.

Marketing 101

Marketing cryptocurrency Boston Bitcoin 101

PYMNTS

SEPTEMBER 19, 2016

But the most effective strategy for getting credentials registered was the launch in 2014 of its digital P2P scheme: Red Envelopes. WeChat’s decision to create a separate mobile wallet to store consumer credentials that also exposed an API for any other app to grab made it easy for retail and commerce apps to live inside of the ecosystem.

Payments 100

Payments Mobile Apple Google 100

PYMNTS

APRIL 4, 2016

Uber does not publish user stats, but I saw a story that quoted 8 million user accounts (as of July 2014), without being specific as to whether that was only U.S. WeChat users can play games (and they apparently play a lot of them – accounting for $420 million in revenue in 2014), buy tickets and book and pay for taxi rides.

Branding 100

Branding Payments Los Angeles Innovation 100