PYMNTS

JUNE 9, 2017

The new app is powered by LevelUp , a mobile payments platform created by Boston startup SCVNGR and the force behind PYMNTS’ mobile order-ahead tracker. The healthy fast-casual restaurant launched a custom mobile payment and loyalty app with LevelUp in early 2014 to cater to its active, on-the-go customers.

social media 109

social media Mobile Boston Payments 109

PYMNTS

MAY 11, 2017

The Boston-based furniture and home goods retailers saw it stock price shoot up 20 percent to an all time high as earnings reports clocked in stronger than expected. Net revenue from direct retail sales through Wayfair’s websites up 32.1 Wayfair, went public in late 2014 and has 5,700 employees. million, up 28.6

Retail 100

Retail Boston America Management 100

PYMNTS

APRIL 2, 2018

It’s not only for consumers, though: Alternative lending firm Kabbage recently found that mobile lending is on the rise among small businesses, with a more than 360 percent increase in the number of SMB loans accessed via mobile device between April 2014 and February 2018.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

FEBRUARY 18, 2019

For those charged with managing the consumer’s trust and safety when transacting online, and in the midst of increasingly clever cybercrooks, being comfortable going against the status quo flow has become much more important than ever before, he said. percent of all retail sales to 6.4 If and when they no longer do, they won’t.

Cards 169

Cards Course Study New York 169

Independent Banker

MARCH 15, 2015

Customer contact centers are reshaping retail service for the technology age. Certainly for the largest banks, contact centers are evolving into digital retail centers, managing new digital channels to handle more customer support activities previously conducted in-person at branches. Bob Meara, retail banking expert.

Community Bank 70

Community Bank Community Operations Retail 70

Independent Banker

OCTOBER 29, 2014

Big-brand megabanks, the Visa and MasterCard networks, and big-box merchants had signed up to become partners with Apple’s universal retail smartphone app that uses Near Field Communication and tokenization technologies. Ed Bachelder, payments consultant. Epperson, a managing director at the global business advisory firm AlixPartners LLP.

Mobile 105

Mobile Community Bank Community Technology 105

PYMNTS

OCTOBER 24, 2018

Get past the benign silliness of that retail and fulfillment dream and you’ll be reminded that Amazon is always pushing at the commerce and payments frontier. But it seems more than clear that when it comes to healthcare, grocery and food, Amazon is intent on pushing the retail and services frontier much more in the coming years.

Retail 108

Retail Operations Analysis Boston 108

PYMNTS

FEBRUARY 29, 2016

I, Shopper, take thee, Online Retailer, to be my faithful partner in commerce. Today, fewer than a third say that membership in loyalty programs drives their choice of retailer. Today, fewer than a third say that membership in loyalty programs drives their choice of retailer. THE MOVE FROM PHYSICAL TO ONLINE TO MOBILE.

Retail 90

Retail Payments Online Mobile 90

PYMNTS

APRIL 18, 2016

1 source of online fraud. I never did get the answer to what I thought was a simple question on Saturday afternoon: “What’s the weather going to be on Monday, April 18, for the Boston Marathon?” In 2014, Facebook began to do something about it. Remember ZeuS ? CONVERSATION, CONTEXT AND CONTROL. Consumers also love apps.

Google 100

Google Mobile Branding Apple 100

CB Insights

APRIL 24, 2018

Research BRIEFING: Surviving the Retail Apocalypse. How are brick-and-mortar retailers surviving and adapting in the world of digital commerce? The retail apocalypse has claimed many victims , with almost 7,000 stores closing in the US in 2017. And that’s just since February. However, this isn’t the whole story.

Retail 59

Retail Trends Technology Branding 59

Tefkin

JUNE 3, 2014

While other sectors attract more mainstream press attention (payment, retail banking), the asset management industry is also deeply affected by “software eating the world” Asset Class Competition. and previously acquired ByAllAccounts for $28M (all transactions in 2014!). as the Blooomberg article explains: . “We

Industry 42

Industry Management Innovation Analysis 42

PYMNTS

NOVEMBER 14, 2018

Merlos called out CVS’s 2014 $2.1 billion acquisition of Coram, a retail pharmacy chain that specializes in infusion services in home-based and outpatient settings. Currently it serves nearly 45,000 patients annually, from more than 90 locations nationwide including retail infusion sites and five CVS Pharmacies.

Apple 131

Apple United States Boston Branding 131

PYMNTS

FEBRUARY 13, 2017

have a retail crisis — or a small business crisis? Which is why “fixing” retail must include giving SMB merchants the tools they need to compete in the very dynamic environment that now defines Retail U.S.A. After a high of 614,024 SMB openings in 2014, the Census reported that only 452,835 firms were started in the U.S.

Retail 134

Retail Innovation Maine Community 134

PYMNTS

JULY 20, 2017

Sites like eBay, Etsy, Alibaba and lesser-known online marketplaces would see an influx of Amazon “refugees,” and consumers would likely crown a new eCommerce King before long. According to one Hansa listing that survived the initial purge of fentanyl listings, a single gram of “China White Synthetic Heroin Fentanyl” retailed for $122.35.

Marketing 101

Marketing cryptocurrency Boston Bitcoin 101

PYMNTS

SEPTEMBER 19, 2016

But the most effective strategy for getting credentials registered was the launch in 2014 of its digital P2P scheme: Red Envelopes. WeChat’s decision to create a separate mobile wallet to store consumer credentials that also exposed an API for any other app to grab made it easy for retail and commerce apps to live inside of the ecosystem.

Payments 100

Payments Mobile Apple Google 100

PYMNTS

JULY 1, 2016

What we will say is that fun times with family, the dazzling display of fireworks and the perfunctory cookouts and beach time, truly and totally make this upcoming weekend one very big sizzle wrapped around what appears to be in Boston, at least, abundant doses of sunshine. Seriously a Sizzle! Circuit of Appeals in New York.

New York 100

New York Lending Cards Retail 100

CB Insights

MARCH 26, 2019

GET THE 54-PAGE RETAIL TRENDS REPORT. One popular explanation for this is that millennials are simply shopping less in physical locations in general, preferring to do their shopping online. Not all in-store retailers have fallen out of favor with millennials the way department stores have. The way we shop is changing.

Millennials 78

Millennials Industry Trends Branding 78

CB Insights

OCTOBER 26, 2020

In the middle market (deals worth between $10M to $1B in value), private, online networks and SaaS tools are giving smaller company executives and brokers the ability to conduct M&A transactions on their own more quickly and far more affordably. Even some big companies are opting to go it alone when it comes to mergers & acquisitions.

Management 78

Management Capital Company Marketing 78

CB Insights

JULY 19, 2017

Retail/Consumer Goods. From their humble, skunkworks-style origins in Palo Alto to their current offices in Sunnyvale, Cupertino, Seattle, and Boston, they’ve scaled up to attack new projects but keep the same focus on experimentation and innovation that helped them build the first Kindle. Retail/Consumer Goods. Technology.

Innovation 74

Innovation San Francisco Georgia Technology 74

CB Insights

NOVEMBER 9, 2017

Steering the ship — handling all of the engineering, manufacturing, marketing, and retailing, even when you’re taking 90 percent of the subsequent profits — was ultimately too expensive of a proposition, especially in comparison to other, less-handholding-oriented start-ups. via Beta Boston. via MDDI Online. via Boston Magazine.

Capital 78

Capital Company San Francisco Operations 78

PYMNTS

MARCH 19, 2018

In the last few months alone, we’ve seen snow in Rome and three powerful nor’easters in Boston in the space of two and a half weeks — with some forecasts predicting a fourth this week. A Google search directed me to an online merchant that sent them to me (from Italy) four days later. I saved the best for last — Apple and Apple Pay.

Google 148

Google Apple Retail Millennials 148

PYMNTS

OCTOBER 9, 2017

In 2014, the Grand Bazaar was named the world’s No. The escalation of this now seven-year-old death spiral in just the last two years — from May 2015 to June 2017 — has wiped out $230 billion in market value off the top 20 traditional retailers. Just three years later, the future of the Grand Bazaar once again hangs in the balance.

Online 128

Online Google Branding Retail 128

PYMNTS

OCTOBER 9, 2017

In 2014, the Grand Bazaar was named the world’s No. The escalation of this now seven-year-old death spiral in just the last two years — from May 2015 to June 2017 — has wiped out $230 billion in market value off the top 20 traditional retailers. Just three years later, the future of the Grand Bazaar once again hangs in the balance.

Online 112

Online Google Branding Retail 112

CB Insights

OCTOBER 31, 2017

2014 Second Update (9/24/2014). 2014 First Update (6/3/2014). Original 50 Startup Failure Post-Mortems (1/20/2014). Background: Pearl was founded in 2014 by three ex-Apple iPod engineers, and hired dozens of other ex-Apple employees. 2017 Third Update (10/31/17). 2017 Second Update (6/9/17). Product: Raptr.

Company 78

Company US San Francisco Capital 78