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What Did You Expect? Delivering Experiences that Meet Customer Expectations (Part 2 of 3)

Perficient

What’s more, this shift allowed new entrants to steal mind- and wallet-share at the expense of the established restaurant brands. Attending to these enhancements now while anticipating future needs will require retailers to develop even greater agility and innovation across their fulfillment models. In the Tolerance Zone.

Meeting 428
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What Did You Expect? Delivering Experiences that Meet Customer Expectations (Part 2 of 3)

Perficient

What’s more, this shift allowed new entrants to steal mind- and wallet-share at the expense of the established restaurant brands. Attending to these enhancements while anticipating future needs will require retailers to develop even greater agility and innovation across their fulfillment models. Anticipating Customer Needs and Wants.

Meeting 348
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Toys R Us Eyes Liquidation Of US Operations

PYMNTS

Beleaguered toy retailer Toys R Us is in the midst of prepping plans to liquidate its U.S. toy and game brand entered bankruptcy protection in September 2017, and had planned to refashion both its capital and operating structures — which is typical of such strategies. Toys R Us managed to garner a $3.1

US 107
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Here Are 35 Casualties Of The Retail Apocalypse And Why They Failed

CB Insights

Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Formerly beloved brands such as Aeropostale, American Apparel, and PacSun bit the dust in 2016, and the pace of retail deaths has accelerated since then.

Retail 78
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Priceline Group Gets A New Name

PYMNTS

in 2005, Kayak in 2013 and OpenTable in 2014, the last of which it bought for $2.6 Booking Holdings CEO Glenn Fogel said the new name will highlight Priceline’s biggest brand — booking.com — which boasts more than 1.5 Besides Priceline, other big-name retailers have also recently changed their names. It acquired Bookings B.V.

Groups 100
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Walmart+ And Amazon Prime Face Off As Consumers Decide Who Gets Their Business

PYMNTS

Today, the “membership has its privileges” mantra is at the core of the latest face-off between the two retail behemoths vying for an increasing portion of consumer spend: Walmart and Amazon. Amazon Prime became the catalyst for the consumer’s shift to digital and for the decline of physical retail.

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Decoupled Debit — Again?

PYMNTS

Capital One made the headlines then – a genius move, many called it at that time, for an issuer that lacked demand in deposit accounts and had no other way to provide a debit-like offering that would make their brand sticky to consumers. Just like 2012, with the launch of MCX and CurrentC merchant-branded, ACH-linked mobile payments products.

Branding 184