PYMNTS

SEPTEMBER 15, 2020

They must reassure customers they are safe from viral contagion in sharing economy spaces while ensuring their personal data is secure from rising incidents of fraud. Payments providers are seeking more secure and compliant ways of onboarding and authenticating customers to help deter online fraud.

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Report Los Angeles Fraud Utah 206

PYMNTS

JUNE 11, 2019

In fact, a recent study found that cell phone numbers were the fifth-most-important part of respondents’ identities, following Social Security numbers, driver’s licenses, dates of birth and home addresses. Another technology giant is leading the charge with blockchain. Developments from around the Digital Identity World.

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Online blockchain social media Security 145

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. Elsewhere, StreetShares raised $10 million to expand small business lending technology for banks and credit unions.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

APRIL 4, 2019

According to a recent study by Citibank , 31 percent of consumers use their mobile banking app more than any other — placing mobile banking behind only social media and weather for most frequented mobile destinations. Banks need to expose more of their security aspects to consumers so they can seem them in action.

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Mobile Study Security social media 169

PYMNTS

SEPTEMBER 19, 2019

Digital payments volume is increasing as emerging technologies enable more seamless online transaction experiences for consumers and businesses. Merchants and FIs have been turning to such solutions to help customers quickly and securely transact. A recent study found that 60.8 Getting AI Security Right .

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Fraud Security System Data 128

PYMNTS

APRIL 24, 2018

This bodes well for their inclusion as a technology in the future,” he said. Then over time, when people start to take that as a normal experience, we will start to see companies that are especially concerned about fraud and security” and follow in the early adopters’ footsteps. The roadmap itself? The authenticator itself?

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User Experience Case Study Security Fraud 141

PYMNTS

DECEMBER 10, 2020

Video-based KYC is an effective digital technology used increasingly to confirm customers? Speedy, secure onboarding is vital at a time when consumers have to use digital banking to prevent health risks. One study revealed that 73 percent of U.S. Video verification is one way to ensure smooth experiences and build trust. .

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Video Digital Banking User Experience Tools 201

PYMNTS

NOVEMBER 13, 2020

The growing reliance on global digital payments calls for strong mechanisms that are immune to security threats and can handle large volumes of transactions safely without compromising delivery times,” Nilesh Pathak, Chief Technology Officer at Nium told PYMNTS. Fraud is another consideration.

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Payments User Experience Meeting System 259

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. As noted in the study, larger financial institutions outpace smaller brethren when it comes to grabbing market share, largely through the competitive advantage of hefty IT budgets that get new products to market with haste.

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Innovation Study Technology Millennials 155

PYMNTS

AUGUST 23, 2019

These marketplaces also need to make sure that payments, however quick, remain safe and secure as fraudsters continue to hammer at the gates. Online marketplaces are starting to employ more AI and machine learning (ML) technologies as competition in the marketplace and sharing economy heats up.

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Millennials Trends Meeting social media 165

PYMNTS

FEBRUARY 27, 2020

Such data sharing and partnerships enable service providers to augment their products for better user experiences, and increasingly, small businesses aren’t keeping quiet about their demands for richer banking services.

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Fintech Fraud Data Lending 192

PYMNTS

JANUARY 31, 2018

Lagging behind digital-only banks, traditional banks must look to streamline and offer a frictionless mobile experience to their user base. According to Hochrieser, “Digital banks are focused on mobile only, and so their only purpose is to provide the best possible user experience.”

Online 153

Online Security Course Mobile 153

PYMNTS

JUNE 17, 2016

It’s a question that USA Technologies, a leader in digitizing payments for unattended retail , wanted answered with respect to the use of mobile payments to buy goodies in vending machines. USA Tech’s study proves the power of advertising a particular brand, at the exclusion of others, to influence consumers to change their behavior.

Apple 100

Apple Retail Study Louisiana 100

PYMNTS

JANUARY 11, 2021

Jesse Honigberg, technology chief of staff at community bank Cross River, told PYMNTS , “Integrating to the network required certification in multiple environments, with multiple different test cases. We didn’t want to lock our clients into a specific experience that felt like X, Y or Z. Morgan Looks Toward Payments Modernization.

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Community New Jersey Community Bank User Experience 169

PYMNTS

DECEMBER 3, 2019

Banks and credit unions (CUs), at least in North America, have not usually been at the forefront of rich consumer experiences and engagement, but the rise of mobile payments and mobile banking services is starting to alter that reality, he noted. percent of consumers want authentication controls for added security, and 39.9

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Mobile social media Millennials Exercises 137

PYMNTS

AUGUST 15, 2019

They are eager participants in modern eCommerce, and Japanese firms were literally on the ground floor of the development of mobile payments since Japanese firms invented the two key cashless payments technologies that power the vast majority of mobile payments done today. PayPay And Signs Of Mobile Acceleration. And that problem is cash.

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Mobile Payments National Marketing 154

PYMNTS

JULY 24, 2019

and less than seamless online presence are at an inherent disadvantage when it comes to catering to the needs and desires of an ever-younger population used to technology. Big Tech is good at promoting, designing and improving the user experience, he said. We’ve all come to the realization of how powerful technology can be.

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Digital Banking UX Online Innovation 160

PYMNTS

JANUARY 10, 2020

It’s about user experiences,” Boyle told Webster when describing the ongoing evolution of the connected vehicle ecosystem. “It It can’t be technology for technology’s sake. It has to be a consumer experience that works for people.”. It has to solve a problem for consumers.

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Las Vegas Software Payments User Experience 170

PYMNTS

NOVEMBER 12, 2019

The latest Fraud Decisioning Playbook highlights how eCommerce merchants, financial institutions and other businesses are embracing fraud decisioning solutions to enable secure, seamless experiences for legitimate users. The study also found that 80 percent of analysts’ time is spent discovering and preparing data.

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Fraud Data Tools User Experience 100

Gonzobanker

JANUARY 17, 2020

Year one of the Tech Decade in Banking will bring no shortage of tension between technology investments and earnings targets. While the whizzes in finance and credit can scale fast, the worlds of operations, information technology (IT) and digital cannot. Banks are most afraid of big tech, just when these players face regulation.

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Customer Experience Fintech Regional Cards 126

ZootBlog

MARCH 29, 2016

It is well known that silos have long prevented banks from achieving the ideal customer experience, because they create a fragmented user experience. It is clear that banks understand the opportunity technology brings to improve the customer experience and increase efficiency. Security is priority number one.

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Fintech Customer Experience Mobile Security 60

PYMNTS

FEBRUARY 19, 2019

And that’s in addition to the lost revenue and money that will have to be spent to compensate customers and upgrade security systems. So are intense curiosity, strong contrarian tendencies and “grit and resilience,” he said — traits that are “much more important than what you studied in school.”. Insult Rate. Best Traits.

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Fraud Data Maine System 169

NCR

JUNE 29, 2016

According to the Millennial Disruption Index , a 3 year study of approximately 10,000 respondents, 71% of Millennials would rather visit the dentist than listen to what banks are saying. Technology, with an emphasis on Mobile. Millennials trust technology for their financial transactions more than any previous generation.

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Millennials social media User Experience Branding 45

PYMNTS

NOVEMBER 24, 2020

Banking app security was especially problematic, according to the statement. Banking apps belong to the most security-critical and data-sensitive app category,” researchers said in a study of 693 banking apps across 83 countries, including 49 apps from banks in Africa. PYMNTS research last week showed that people are 8.7

Digital Banking 145

Digital Banking Security User Experience Fraud 145

PYMNTS

JULY 1, 2016

Alexa, the voice-activated ecosystem from Amazon that allows consumers to engage with devices in a natural, seamless manner, represents the cutting edge of integrated technology. The competition invited players from across the IoT spectrum to use Alexa’s voice-activated features to expand the boundaries of connected technology.

Report 102

Report Technology Innovation Mobile 102

Fintech Labs Insights

OCTOBER 6, 2015

Hypori’s virtual mobile infrastructure platform (VMI) shields enterprises from the risks of BYOD while providing a rich, responsive end user experience, and a more secure, cost-effective compliant solution for any organization. Challa is a senior product manager with over six years of experience.

Security 12

Security Mobile Fintech Case Study 12

Tomorrow's Transactions

APRIL 29, 2015

Banks are under pressure to do something abut security, so now that everyone has a smartphone it’s probably time to rethink the hodge-podge of measures we have now and standardise around the handset. The app is designed to heighten security as well as to improve the overall member experience.

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Security Fraud User Experience Online 30

PYMNTS

AUGUST 1, 2019

Payment technology is an area of interest that stands out for all FIs. According to the study, priorities have shifted over the years, as well. Fraud and security innovation has seen a slight decline, from 50.0 According to the study, data analytics and payment technology were stand outs in this area, as well.

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Innovation UX Analytics Study 142

FICO

MARCH 6, 2020

In our experience these technologies can increase the number of SARs by 20% while at the same time producing efficiency gains of 30% in alert investigation and case management. Technology has the power to significantly improve compliance efficiency, reduce costs, add brand value, and increase the customer experience.

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Compliance Technology Fraud Analytics 81

PYMNTS

JUNE 27, 2016

Working with our partner, InfoScout, we fielded our latest quarterly consumer study of Apple Pay adoption and usage in early June and just completed our analysis. That means that Apple Pay must convince users to switch away from something that they like and use today across all of the channels they shop to use Apple Pay.

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Apple Mobile Cards Payments 165

South State Correspondent

APRIL 24, 2023

Just when you were getting your bank’s head around how you will operationalize ChatGPT (our breakdown HERE ), AutoGPT, an application built on top of ChatGPT, gets released and takes the technology to a new level. On its own, it figured out how to generate an email, test it and then raise rates if it had to (below).

social media 195

social media Data Marketing Technology 195

PYMNTS

JANUARY 2, 2017

It was a busy year throughout the world of payments, with plenty of new technology making headlines along the way. Prpic and his team are hoping to use VR technology to transform luxury and high-end retail as we know it. As the year opened, our inaugural Faster Payments Tracker™ looked at the looming arrival of the new Same Day ACH.

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Retail Millennials blockchain Mobile 123

PYMNTS

AUGUST 9, 2019

Among the Bridge Millennials in our study, 37.8 Consumers’ digital experiences are often not as fragmented as their app usage, however. percent who want those apps embedded into their voice assistants actually desire a very similar, if not identical user experience: This 44.3 Another 10.6 This suggests that those 33.7

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Data Millennials Google Apple 155

CB Insights

MARCH 21, 2018

While technology has permanently changed entire industries wholesale over the past decade, the multi-trillion-dollar global insurance industry in many ways, is still stuck in the past. Enter blockchain technology, a cryptographically secured form of shared record-keeping. Live briefing: BLOCKCHAIN TRENDS IN 2018. Source: IBM.

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blockchain Fraud Policies Industry 78

PYMNTS

APRIL 23, 2018

Physical retail is being disintermediated by a host of new players using digital technologies and data that further erode their relevance. That was until Amazon branched out of books and niche players like Etsy provided a different and better product selection with a cleaner user experience less than a decade later.

Retail 117

Retail Maine Lending Software 117

Fintech Labs Insights

OCTOBER 31, 2016

The underlying topic, money, is massive and ever-changing with new technology, regulations, and consumer tastes. That means service, security, trust, user experience all have a higher bar than the average tech or service company. But running low on ideas is the least of my concerns. Money impacts us every single day.

User Experience 12

User Experience America Study Management 12

PYMNTS

MAY 7, 2018

His idea was that these personal, social networks would become even more expansive and powerful as the inevitable advances in mobility and technology made it easier to make and then share those contacts. A new Reuters/Ipsos study released yesterday states that half of Facebook users in the U.S.

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Online Meeting Data Course 116