PYMNTS

AUGUST 10, 2017

It’s been a little over a year since our Digital Banking Tracker heralded the “ Dawn of Banking Voice Technology.” Now it’s more like the high noon of banking voice technology, with most major banks hosting their own incarnation — all with slightly different capabilities and adoption rates. Santander U.K. Santander U.K.

Security 156

Security Technology Fraud User Experience 156

Perficient

FEBRUARY 18, 2021

I presented on this topic, along with my colleague Scott Albahary – Chief Strategist for Financial Services here at Perficient and Jim Marous – Co-Publisher of The Financial Brand , to approximately 500 financial services industry folks. Well one of the biggest challenges right now is humanizing the digital experience. The Situation.

Digital Strategies 383

Digital Strategies Strategy Industry Case Study 383

PYMNTS

SEPTEMBER 6, 2019

As noted in the most recent edition of the Innovation Readiness Playbook, the majority of FIs — at 57 percent — say that payments technology remains on their innovation and roadmaps for the next three years. The User Experience. The FIs need to be able to track and turn that consumer-focused data into action.

Technology 110

Technology User Experience Innovation Analytics 110

Perficient

JULY 12, 2022

In the financial services industry, security, stability, and protection are foundational brand values from which to deliver customer experiences. From these key values, customer journeys and the experiences they deliver bring these brand values to life for the consumer. As digital natives begin to make up the majority of the U.S.

Industry 294

Industry Branding Customer Experience Marketing Automation 294

PYMNTS

NOVEMBER 5, 2020

As he told PYMNTS in an interview, thanks largely to the pandemic's influence on modernization, both buyers and sellers are eager to embrace the technologies that can shift the sales experience online. Yet pricing and payments continue to be a challenge for vendors hoping to optimize the user experience.

Online 358

Online Strategy System Technology 358

PYMNTS

DECEMBER 3, 2020

For all of the innovation that's occurred in the banking landscape, it's often consumers – not corporates – that benefit from the latest technologies. Corporates are seeking modern user interfaces (UIs) with a consistent user experience across channels, including mobile platforms. The Drive To Upgrade.

User Experience 264

User Experience Fintech Innovation Technology 264

Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107

South State Correspondent

JANUARY 25, 2024

Of course, these LAMs don’t care about the aesthetics of a workflow or website, so information and requests for data will be presented in more code-based scripts, making it more efficient for these LAM agents to interact with a bank. Banks will present a “LAM view” of workflow. Then, there are LAMs controlled by the bank.

Examples 370

Examples Security User Experience Data 370

PYMNTS

JULY 22, 2020

The government’s experience in disbursing stimulus funds via paper check and direct deposit offered a chance for those in the digital disbursements technology arena to learn from the government’s successes and mistakes, according to Lisa McFarland , executive vice president and chief product officer at Ingo Money.

User Experience 141

User Experience Security Technology Data 141

Perficient

SEPTEMBER 2, 2020

One of these aspects that almost always comes into play is user experience, and for good reason. It’s been shown that customers will pay more for a quality experience , and this mindset also applies to ecommerce and the user experience you are presenting to your customer base.

User Experience 547

User Experience Customer Experience US Analytics 547

Perficient

NOVEMBER 3, 2020

Ecommerce has always been about delivering the desired user experience and tailoring site features and workflows to the exact needs of the customer, and more specifically, in a place that they already are: the internet. While that experience is commonplace today, it’s going to drastically change in years to come.

social media 332

social media Google Branding Training 332

PYMNTS

APRIL 2, 2020

In the consumer commerce world, offering customers choice in how they pay for goods and services across channels is an important part of offering an optimal end-user experience. It’s not that they don’t understand the technology or that it’s too cumbersome. from a pricing perspective,” she said.

Payments 160

Payments Cards Customer Experience User Experience 160

Perficient

SEPTEMBER 9, 2020

Having the Right Technology. It’s difficult to meet the expectations of a B2B buyer without all the right technologies and systems supporting the experience. Another critical technology is a product information management (PIM) system designed to manage your product data and optimized content to support multiple channels.

Resources 340

Resources System Marketing Strategies Strategy 340

Chris Skinner

JUNE 2, 2017

Things have moved at a pace and ferreting around the internet this morning, I found this fascinating presentation by Matthew Brennan (you can get a PDF by emailing info@chinachannel.co). EVERYTHING IS WITH USER VALUE IN MIND. THE VALUE TO THE USER IS THE FIRST PRIORITY.” TENCENT IS RELIGIOUS ABOUT THEIR USER EXPERIENCE.

User Experience 259

User Experience Conference Mobile Customer Experience 259

Perficient

AUGUST 14, 2023

Watch our video guide on the Google Optimize sunset replacement and transitioning tips:  This video presents a structured strategy for businesses transitioning from Google Optimize to more robust tools.

Google 419

Google Tools Analytics Strategy 419

PYMNTS

NOVEMBER 12, 2020

The Financial Stability Board this month issued a warning for financial institutions (FIs) that outsource key technologies and functions, warning of " systemic risk " associated with too much reliance on a third-party partner.

Fintech 220

Fintech User Experience System Data 220

PYMNTS

OCTOBER 19, 2018

In addition, the specification is also expected to enable compatibility with technologies such as EMV 3-D Secure and EMV Payment Tokenisation, while facilitating recognition of a common user experience by consumers via an SRC Mark. percent of card present transactions, measured globally, were EMV chip-enabled.

Security 176

Security User Experience Cards Industry 176

PYMNTS

OCTOBER 9, 2019

The integration enhancements allow the tool to add SAP’s Business Application Programming Interface and Brainware’s intelligent capture technologies to capture and migrate invoice data into ERP systems.

Data 116

Data User Experience Tools Management 116

Perficient

OCTOBER 29, 2020

To bring about behavior change, these factors must be present in sufficient quantity, and must converge at the same time. Quibi also improved on the standard means of delivery, investing in a technology called Turntable to make mobile TV-watching easier. Quibi needed to move users above the FBM action line. Score one for Quibi.)

US 294

US social media User Experience Digital Strategies 294

PYMNTS

AUGUST 15, 2018

3DS is a messaging protocol that allows consumers to authenticate themselves with their card issuer when making card-not-present eCommerce purchases. Its features promote more secure and consistent online transactions across channels and connected devices, while optimizing the cardholder’s experience. Last year, EMVCo revealed that 58.9

Security 100

Security User Experience Cards Customer Experience 100

PYMNTS

MARCH 4, 2020

In a Masterclass conducted by Karen Webster, Norm DeLuca, managing director of banking solutions at Bottomline Technologies , said banks must put corporate clients at the center of their digital transformation roadmaps, helping those enterprises capitalize on the competitive advantage fostered by advanced technologies.

User Experience 203

User Experience Data Fintech System 203

Perficient

SEPTEMBER 14, 2020

Widgets Give User’s Quick Info . Similar to app clips, widgets give users quick access to timely info right on the home screen. iOS 14 gives a redesigned widget experience. Widgets can be presented in many customizations and sizes. They also allow for interactive features and can update content at appropriate times. .

Apple 473

Apple System Video Mobile 473

PYMNTS

NOVEMBER 13, 2020

The growing reliance on global digital payments calls for strong mechanisms that are immune to security threats and can handle large volumes of transactions safely without compromising delivery times,” Nilesh Pathak, Chief Technology Officer at Nium told PYMNTS.

Payments 259

Payments User Experience Meeting System 259

PYMNTS

FEBRUARY 4, 2020

. “Genpact and HighRadius will solve this challenge by delivering a transformative digital automation solution that enables businesses to maximize their working capital, while enhancing the customer and user experiences. 5 at the Order to Cash and Treasury Unconference at the AT&T Stadium in Dallas, Texas. .”

Dallas 131

Dallas Texas User Experience Software 131

PYMNTS

NOVEMBER 19, 2020

And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies. We've worked with our Google Lens team and we've actually integrated some of their camera technology,” noted Woodward. “So NFC Forum reported last month that – as found across roughly 2,000 consumers in the U.S.,

Google 254

Google Mobile Apple Survey 254

South State Correspondent

AUGUST 31, 2022

The sheer size of this effort presents a challenge for banks. This challenge and solution is the perfect example of the flexibility that technology allows a bank and a showcase of how man and machine can work together to achieve the best of all possible worlds. This makes this technology highly affordable to banks of all sizes.

Training 448

Training Data Examples Taxes 448

Let's Talk Payments

NOVEMBER 3, 2016

One of the strategic technology trends for 2017 are conversational systems. As defined by Tata Consulting, enterprise conversational systems offer a messaging or conversation-driven user experience and facilitate contextual conversations around.

System 40

System User Experience Trends Technology 40

PYMNTS

JANUARY 9, 2020

But the lines of commerce have blurred, presenting both challenges and opportunities for merchants to engage with their targeted shoppers. In the webinar scheduled for Jan. Attendees will gain the insights necessary to create what Parsons calls “the stream of consciousness effect” around the customer.

Payments 151

Payments Case Study User Experience Millennials 151

PYMNTS

SEPTEMBER 24, 2020

They’ve gotten used to what Shields termed “ease of use and delightful user experience” — being able to find and buy what they want using any number of payments options. Along the way, they expect to be presented with relevant promotions and products that match their profile and interests. A bank cannot do everything,” she said.

Payments 237

Payments Data Fintech User Experience 237

Perficient

AUGUST 4, 2020

These products protect the wearer from their environment where infection, disease, or dangerous chemicals may be present. Many apps and mobile websites try to duplicate the web experience, which results in a poor and inefficient experience, with frustrated users who choose not to use those applications on their mobile devices.

Mobile 352

Mobile Management Retail User Experience 352

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

MARCH 3, 2017

Overview: Join Hannah Preston, Solution Strategist, Payment Security Division, CA Technologies and Karen Webster, CEO, Market Platform Dynamics, on Thursday, March 30th, at 1:00 PM (EST), to learn how authentication is evolving; how it could transform your security and user experience; and how you can tackle the choices and consequences.

Security 100

Security CA Customer Experience User Experience 100

PYMNTS

DECEMBER 18, 2019

Its technology helps companies build customer profiles, launch and optimize personalization campaigns and automate decision-making for customers. This AI-powered ordering experience was launched at Sonic Drive-In earlier this year. Terms of the deal were not disclosed. Sonic Move. Bigger AI Role.

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

JULY 2, 2018

This consumerization of the enterprise has emerged as a heavyweight behind corporates’ digital transformations – but businesses aren’t consumers, and emerging technologies must address unique needs while still providing a positive user experience. Take mobile banking , for instance.

America 117

America Mobile Security Technology 117

Cisco

OCTOBER 19, 2020

With Mariano O’kon, Director of Sales of Architectures for Latin America at Cisco, we saw how a strong technological base allows us to transform challenges into opportunities. Concepts such as Secure Remote Worker and Trusted Workplace were presented as great enablers for business continuity.

User Experience 71

User Experience America Security Digital Banking 71

Gonzobanker

JULY 6, 2021

It has become crystal clear that digital transformation is now the largest technology initiative for regional and community financial institutions. To help banking executives choose a course of action that will accommodate different budgets, business cases, and visions for the future, we present three winning core strategies: 1.

Strategy 158

Strategy System Risk Management Technology 158

PYMNTS

JULY 8, 2020

As a result, small- to medium-sized businesses (SMBs) in the industry have missed out on many of the benefits of finserv innovation and technology, despite the industry’s often-overlooked embrace of digitization. Actually, it’s financial services that are behind what farming needs: a technologically-advanced approach.”.

Industry 131

Industry Payments User Experience Strategy 131