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Trending: Meeting The Millennial Need For AI-Powered Visual Shopping

PYMNTS

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. Fraud remains an ever-present challenge, however, and marketplaces worldwide are deploying new defenses.

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Are There Digital Strategy Lessons Financial Institutions Can Learn From Other Industries?

Perficient

I presented on this topic, along with my colleague Scott Albahary – Chief Strategist for Financial Services here at Perficient and Jim Marous – Co-Publisher of The Financial Brand , to approximately 500 financial services industry folks. Well one of the biggest challenges right now is humanizing the digital experience. The Situation.

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Addressing the Need for Personalization in the Financial Services Industry

Perficient

In the financial services industry, security, stability, and protection are foundational brand values from which to deliver customer experiences. From these key values, customer journeys and the experiences they deliver bring these brand values to life for the consumer. As digital natives begin to make up the majority of the U.S.

Industry 294
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Retail’s 2020 Digital-First Payments Roadmap

PYMNTS

But the lines of commerce have blurred, presenting both challenges and opportunities for merchants to engage with their targeted shoppers. For example, 40 percent of Generation Z shoppers would rather have a fast, effortless checkout experience than a coupon. In the webinar scheduled for Jan.

Payments 151
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Digital Gifts In A Digital Envelope: More Than Just A Money Move

PYMNTS

The Chinese have a tradition of presenting cash in a red envelope to make it feel a little more special. The presentation must be digitized too, so that the money truly feels like a gift and not just another instant P2P transfer. But while millennials do use Vouchr, they’re far from alone. Digitizing the Whole Package.

Cards 121
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Bridging The 40 Percent Gap In Online Banking

PYMNTS

According to Hochrieser, “Digital banks are focused on mobile only, and so their only purpose is to provide the best possible user experience.” No discussion on technology is complete without a discussion of security, and Hochrieser stated that Jumio’s “approach is to store nothing on the device.”

Online 153
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In Retail, Are Rewards Their Own Reward?

PYMNTS

In a recent survey by Vantiv and Socratic Technologies, across 500 consumers, findings indicated that these buyers held, on average, 2.1 Pivoting to the mobile wallet aspect of rewards, Rose said that consumers can become habituated to loyalty and rewards at the point of sale because of the convenience offered by new technology.

Retail 137