Perficient

JULY 12, 2022

From these key values, customer journeys and the experiences they deliver bring these brand values to life for the consumer. With an increasing comfort with digital technology within financial services, firms must challenge traditional operating models and leverage digital tools to create an authentic relationship and earn (and retain) trust.

Industry 294

Industry Branding Customer Experience Marketing Automation 294

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? Many of these legacy banks are also planning to integrate AI [artificial intelligence] tools, but their reliance on outdated infrastructure could be hindering their cloud migration plans.

System 268

System Digital Banking Tools User Experience 268

Insights on Business

NOVEMBER 12, 2018

Reading the paper, you will see how new artificial intelligence (AI) capabilities, enhanced user experience (UXD), and data-driven analytics informed by regulatory expertise are enabling businesses around the world to redefine governance, risk and compliance across the organization. Empowering the first line of defense.

Compliance 107

Compliance Technology User Experience Analytics 107

PYMNTS

NOVEMBER 16, 2020

16) to continue helping modernize cloud operations, according to a press release. In addition, there are also new tools to integrate with SAP technology, helping to do away with manual processes and boosting confidence in data integrity and completeness, the release stated.

Analysis 188

Analysis User Experience Risk Management Operations 188

PYMNTS

NOVEMBER 19, 2020

This shift has prompted many eateries to rely on emerging tools like artificial intelligence (AI) to better manage various aspects of their operations as consumers transact remotely. The technology is also credited with helping them meet diners’ demands for seamless purchasing experiences as well as enabling them to battle fraud. .

Boston 200

Boston Fraud Meeting Mobile 200

Cisco

FEBRUARY 10, 2022

The question that I get asked most often by financial services CXO’s is “how do we move beyond just ‘supporting’ Hybrid Work to ‘powering’ Hybrid Work with the right technology stack so that we can address the challenges of attracting and engaging an evolving workforce and keep the organization moving forward in an agile and sustainable way.”.

Security 149

Security Operations Guidelines User Experience 149

Insights on Business

JUNE 4, 2019

Digital technology has no doubt, over the last decade, revolutionized and completely transformed customer behavior as well as redefined how businesses interact with their customers. Technological advancements have impacted almost every profession and it hasn’t left the sales world behind.

Technology 105

Technology social media Management Groups 105

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. SMBs’ Technology Challenge. “They have a hard time using online banking.

Millennials 168

Millennials User Experience Alabama Tools 168

PYMNTS

SEPTEMBER 30, 2020

To do so, the sector will need to implement modern technologies that drive efficiencies while creating experiences that employees value. Dealing with an aging workforce, attracting new talent and trying to do more with less is enabled by modern technologies.”. These two challenges are intrinsically related, as Cairo explained.

Resources 244

Resources User Experience Tools Technology 244

PYMNTS

JANUARY 26, 2021

Perhaps the only certainty in the landscape today is that business will look different than it has in the past, and indeed, industry shifts are already becoming evident as companies explore technologies to help maximize spend and safeguard employees.

Marketing 208

Marketing Management User Experience Tools 208

PYMNTS

MAY 27, 2020

Among the numerous ways small businesses have been affected by the global pandemic, the sudden race to launch online operations has been among the most profound — and may ultimately be among the most long-lasting changes to the SMB community. The User Experience Focus. ” A Digitization Strategy. .” ”

Online 179

Online Payments User Experience How To 179

PYMNTS

NOVEMBER 23, 2020

The technology enables more intelligent decisions when it comes to identifying and predicting fraud by providing a meta analysis of attacks, allowing QSRs to create fraud profiles and determine where threats may be located. “I That’s the level of digital engagement users now expect from MOA.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

DECEMBER 29, 2020

In a conversation with PYMNTS , WEX Corporate Payment Solutions Senior Vice President of Business and Partner Growth Greg Sassone explored the ongoing build-versus-buy debate within FIs, noting industry partnerships with third-party FinTechs and other technology providers can be an effective strategy to advancing B2B payment offerings.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

DECEMBER 15, 2020

Real-time rails continue to gain traction as solution providers debut new tools wielding existing instant payment infrastructure to enhance their offerings to business customers. Nets and Fabrick provided the infrastructure for instant clearing and settlement, as well as white labeled mobile apps.

Innovation 236

Innovation Data America Payments 236

PYMNTS

OCTOBER 29, 2020

The solution, which secured about 20,000 SMBs to pilot the technology in the last year, provides deposit account and payment solutions that aim to compete with traditional banks that, as CEO and Co-founder Eyal Lifshitz described, "nickel-and-dime" businesses. First Horizon Bank Adopts NCR Technology. CFPB Seeks Open Banking Guidance.

US 203

US Fintech Tennessee Compliance 203

PYMNTS

MARCH 6, 2020

That’s even more true for community banks, which lack the resources larger FIs have to support modernization initiatives and technology investment efforts. “The technology transformation that has taken place in the last 10 or 20 years has put a strain on many community bankers,” he told PYMNTS in a recent interview.

Community Bank 173

Community Bank Community How To Lending 173

PYMNTS

NOVEMBER 26, 2019

But as the latest PYMNTS Next-Gen AP Automation Tracker report highlights, adoption of AP automation technology continues to face challenges. While nearly half of AP departments surveyed said reporting and data analytics are top priority, many teams struggle to accurately assess the return on investment (ROI) of AP technology.

User Experience 160

User Experience Payments Technology Tools 160

Bobsguide

JUNE 3, 2022

WWS solves major industry challenges such as improving self-service security or enhancing the retail banking customer experience of digital self-service banking. Q: What can organisations do to improve the security of the ATM ecosystem and enhance the user experience at ATMs?

Innovation 147

Innovation ATM Software Policies 147

PYMNTS

FEBRUARY 3, 2020

Business-to-business (B2B) IT firm Xenon arc is launching an enhanced eCommerce platform for small and medium-sized businesses (SMBs) to improve their user experience when tapping services for the materials industry, the firm announced on Tuesday (Feb. The advanced B2B eCommerce solution is powered by Magento Commerce.

User Experience 130

User Experience Washington Leadership Marketing Strategies 130

PYMNTS

MAY 11, 2020

The Tata Capital Commercial and SME Mobile app offer commercial business and small- and medium-sized enterprises (SME) a seamless tool with end-to-end digitalization. The goal is to boost the user experience among companies with channel financing or term loans.

Capital 141

Capital Mobile User Experience Groups 141

PYMNTS

AUGUST 23, 2019

In the August edition of the Payments And The Platform Economy Playbook , PYMNTS examines how marketplaces are using technologies such as artificial intelligence (AI) and mobile payments to innovate the customer experience. To learn more about how thredUP is using AI to compete, visit the Playbook’s case study.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

SEPTEMBER 30, 2020

Many merchants are in the middle of a journey to digitize their operations and boost sales, but there is no one-size-fits-all approach to how merchants should accomplish this. This leaves many in the dark about the specific steps they should take to optimize their operations for their particular circumstances.

Report 230

Report Retail United States Online 230

PYMNTS

DECEMBER 12, 2018

Financial institutions are in the midst of becoming more mobile, with many of those legacy operations opting to — or at least considering — working more closely with FinTech providers to upgrade services, retain customers and acquire new ones. The debut of 5G promises to add another tool that can aid such efforts.

Fintech 211

Fintech Mobile Analysis Technology 211

PYMNTS

JANUARY 30, 2018

No one truly knows exactly where and how blockchain technology will make the greatest impact. In corporate finance, the tool could upend the status quo of supply chain management, cross-border payments, invoicing and document sharing and more. At least at the start, exchanges will have to guarantee the customer behind [the trade].”.

blockchain 144

blockchain Security Software Tools 144

PYMNTS

APRIL 20, 2018

The company announced news on Thursday (April 19) that its Payment Galaxy tool is one step closer to being available for banks. The tool offers a payment platform that can support faster payments as well as legacy rails including ACH and Fedwire. SwapsTech said Payment Galaxy marks its entrance into the U.S.

Payments 100

Payments Tools User Experience System 100

PYMNTS

DECEMBER 18, 2019

There, Dynamic Yield , the artificial intelligence (AI)-powered personalization platform operator, is being absorbed by fast-food chain McDonald’s. Its technology helps companies build customer profiles, launch and optimize personalization campaigns and automate decision-making for customers. Bigger AI Role.

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

JULY 3, 2020

Whether or not the reputation was ever really justified, CUs were long known as technology laggards in a space where even big, wealthy banks took their time with tech. In some cases, these expectations are being driven by new innovations and technology companies as well as by the impact of the COVID-19 pandemic.”.

Innovation 154

Innovation User Experience Tools Technology 154

Perficient

AUGUST 20, 2020

Using third-party tools such as SEMrush, Searchmetrics, BrightEdge, or seoClarity, you can collect data on those keywords, and with further analysis, get a pretty decent idea as to which ones are most important to the competitor. There are a number of tools available to help with this effort.

Google 452

Google Examples Trends Tools 452

PYMNTS

APRIL 23, 2020

As one-person operations, they often lack the resources and know-how to manage professional finances in a compliant and efficient way, yet they have more complex tax, payments and cash flow management needs than the average individual. Dan Hogan, chief financial officer and chief operating officer of newly-launched U.K.-based

User Experience 141

User Experience Management Taxes Fintech 141

PYMNTS

JULY 2, 2020

percent of CU members who do not consider loyalty innovation important while just a small share of members are wary of their FIs actually investing in new technologies and dislike the idea of credit union innovation. Thirty percent said their CUs released user experience innovations during this time frame as well, up from 20.8

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

DECEMBER 19, 2018

Gemalto said that will provide a fast and convenient user experience to a more advanced cardholder authentication. The cards don’t require a battery because they are powered by the terminal. As a result, Gemalto said, there are no limits on the number of card transactions.

Cards 148

Cards Payments User Experience Security 148

PYMNTS

JANUARY 22, 2020

Stock content provider Shutterstock made disbursement innovations to satisfy its more than 1 million contributors, noted Vice President of Content Operations Paul Brennan in a recent interview with PYMNTS. Content creation is symbiotic — creatives need online platforms to disseminate their work and platforms need artists to operate.

Mobile 130

Mobile Online Tools User Experience 130

PYMNTS

NOVEMBER 13, 2019

The benefits of taking a digital-first approach to banking go beyond offering an improved in-person banking experience. It is also crucial to improving back-office operations, and enabling bank employees to put the right products in front of the right customers. Deep Dive: Banks Take Digital-First Approaches To Meet Customer Demands.

Regional 109

Regional ATM Report Alabama 109

PYMNTS

APRIL 2, 2018

Josh Glover, EVP of the Americas at banking technology provider nCino, said that when it comes to corporate banking and lending, the end-user experience is just as much of a focus for traditional banks engaging in digital transformation as it is in the consumer banking market. According to Glover, that means banks in the U.S.

blockchain 171

blockchain Lending User Experience Mobile 171

PYMNTS

MAY 29, 2020

For SMB owners facing a cash flow crunch that coincides with the need to invest in modern equipment and technology as part of their digital transformations, equipment financing may be an appropriate option. Rather than procure an item outright, there are advantages to obtaining equipment financing to secure the technologies SMBs need.

Capital 168

Capital Technology User Experience Strategy 168

Gonzobanker

OCTOBER 6, 2023

Vendors may roll out a new user experience (UX) in an effort to extend the life of the core, but unless this fresh makeup is accompanied by meaningful product enhancements and architectural upgrades, the effect is simply postponing an inevitable “living dead” state. Use the tools at your disposal. Are you somewhere in between?

Strategy 97

Strategy System UX Tools 97

PYMNTS

FEBRUARY 21, 2019

Financial technology firm Green Dot , which made its name on its prepaid debit card solutions, is ramping up its focus on Banking-as-a-Service (BaaS) after posting $14.3 The firm expects full-year operating revenues for 2019 to hit a 10 percent year-over-year increase to between $1.114 billion and $1.134 billion.

Taxes 188

Taxes User Experience Cards Operations 188