PYMNTS

AUGUST 7, 2019

How can sharing economy platforms revamp their security systems not only to enhance their fight against fraud, but also their users’ experience? percent said they were asked to submit ID online, and 19.5 percent of users who submitted their IDs online and 67.5 In the Who Are You? Among sharing platforms users we surveyed, 26.2

Report 182

Report Fraud Survey User Experience 182

PYMNTS

JULY 24, 2019

and less than seamless online presence are at an inherent disadvantage when it comes to catering to the needs and desires of an ever-younger population used to technology. That’s especially a challenge for legacy FIs as digital transactions and the online economy continue to take root. What Big Tech Needs to Do. Build or buy?

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

JULY 13, 2018

Location has always mattered in business, but the concept is taking on new meaning in online retail. So does securing a dinner reservation on Airbnb , at a restaurant the consumer might never have found near the house they just rented on the site. It’s UX 101,” Habibi said. “No Many Moving Parts.

User Experience 100

User Experience UX social media Retail 100

Perficient

SEPTEMBER 29, 2020

On the website, Gina finds a Health Bot that advises she try Urgent Care and shares the nearest location and online scheduling. She ignores the first one, but responds to later emails and schedules online. She books an appointment online. As data security risks increase, so do opportunities to earn consumer trust.

social media 294

social media System Retail Online 294

Fintech Labs Insights

SEPTEMBER 17, 2015

Next, Encap Security debuted its Omni-Channel Enablement Platform: “Encap’s Omni-Channel Enablement Platform enables financial services companies to unite their previously separate transaction channels and create a clean, consistent, and safe method of access for their customers at any point. HQ: Palo Alto, CA & Oslo, Norway.

UX 12

UX Security CA User Experience 12

Gonzobanker

JULY 20, 2022

When a bank operates this way, the focus tends to be around operational uptime, security, and incident management while insufficient attention is given to the end-user customer experience. Manage execution and especially vendor performance as new releases and features come online. Where Do I Find These “Unicorns”?

Digital Strategies 174

Digital Strategies Strategy Leadership Customer Experience 174

PYMNTS

SEPTEMBER 18, 2020

The online-only bank lets customers deposit and save money on its platform and spend using a no-fee debit card. As reported by PYMNTS in late June, Chime debuted its Chime Credit Builder Visa Credit Card, which lets users transfer funds to a secured account (which effectively limits what can be spent).

Los Angeles 140

Los Angeles UX Cards FDIC 140

PYMNTS

APRIL 3, 2019

Now, five years later, many coffee brands are clamoring to compete with mobile apps, loyalty points, online payments and even home delivery services. UX, Payments and App Innovation. Security is more important than ever for mobile platforms, and it is of increasing importance to both users and businesses in the U.K.

Mobile 101

Mobile Innovation UX Security 101

Perficient

SEPTEMBER 24, 2020

No one should feel bad that their data is in SharePoint Online. Use SharePoint Framework (SPFx) if you must customize the UX, but ensure the app is built for both Teams and SP. Rich UX experiences with Microsoft Lists. Rich UX experiences with Microsoft Lists. New intelligent storage platform improvements coming.

UX 420

UX Compliance Data Online 420

Fintech Labs Insights

SEPTEMBER 23, 2015

And from our point of view, the best part is the growing population of builders from around the world who are developing tools to enable faster, more secure, and less costly interactive experiences online for businesses and consumers, wherever they are.

UX 12

UX San Francisco Case Study blockchain 12

PYMNTS

MARCH 21, 2018

The problem, Mohammad Hashemi , general manager of financial services at Shopify , told Karen Webster in a recent conversation, is that the checkout experience “is a weird three-page mess that really hasn’t evolved over the now almost three decades people have been shopping online.”. It probably won’t ever be entirely universal, he noted.

Google 152

Google Data Retail UX 152

Insights on Business

NOVEMBER 28, 2018

For example, online banking and customer portals allow clients to access services without visiting a physical location or even talking to a person. Each of these services utilizes key capabilities of the IBM Cloud to manage everything from security to scalability.

Risk Management 102

Risk Management Innovation Management Resources 102

Fintech Labs Insights

JUNE 17, 2021

Security UX: Suspicious Activity Feedback Loop. . – Rating: 4.6 (62 62 reviews per G2 , no TrustPilot score). . . . Related: American Express 2.0? First Look at Brex, Fintech’s Youngest Unicorn. Battling the Airline Rewards Cards.

Cards 15

Cards Utah Online Austin 15

Fintech Labs Insights

JUNE 17, 2021

Security UX: Suspicious Activity Feedback Loop. . – Rating: 4.6 (62 62 reviews per G2 , no TrustPilot score). . . . Related: American Express 2.0? First Look at Brex, Fintech’s Youngest Unicorn. Battling the Airline Rewards Cards.

Cards 15

Cards Utah Online Austin 15

Celent Banking

MAY 5, 2017

In late 2014, a systems upgrade lead to a number of glitches , including bill payment going down, online banking being inaccessible, and the safe-to-spend feature showing incorrect balances. Traditional financial institutions have long known that trust is an asset, whether it’s trust to keep money safe or trust to keep data secure.

UX 125

UX Technology Groups US 125

PYMNTS

OCTOBER 13, 2016

According to Andrea Boetti, vice president of global business development at Fortumo, although Asia has the highest growth in online content consumption, digital merchants often have difficulty collecting payments because many consumers do not have a credit card. Carrier billing allows uses to make online payments. But In the U.S.,

Mobile 100

Mobile Payments Apple Samsung 100

Fintech Labs Insights

MARCH 23, 2017

As always, we asked our attendees to tell us which companies and technologies were best positioned to make the greatest impact on the financial services industry in terms of providing greater security, increased efficiency, and a better user experience for consumers. Here is what our attendees had to say: Favorite FinDEVr Debut.

New York 25

New York User Experience UX Conference 25

Fintech Labs Insights

FEBRUARY 17, 2015

Over the years I''ve rarely been impressed with the confirmation pages displayed after a user takes an action, especially completing an online loan or product application. Security assurances 8. Account opening UX Website Usability & Design' Notice the things they do right: 1. Have a real person say the "thanks" 5.

UX 12

UX Examples Policies Online 12

Fintech Labs Insights

OCTOBER 5, 2016

And there is a huge button at the bottom to check out the transaction online (not that you’d really need to). But after clicking through the email, the user experience (UX) gets a bit gummed up. The first webpage displayed is the main secure homepage ( first s creenshot below ).

Cards 16

Cards UX User Experience ATM 16

Fintech Labs Insights

MAY 16, 2017

Less than a month after announcing its new $105 million SoFi Prime Income Fund to help raise funds to issue loans, online lending innovator SoFi is making headlines again with the launch of SoFi Wealth. Clients can access their accounts online, as well as via the SoFi Wealth app. Originally published at FinDEVr.com.

Management 19

Management San Francisco New York UX 19

Tomorrow's Transactions

AUGUST 24, 2016

Consumers wanted speed and, since they were given that by the no-signature online-authorised stripe transactions that they were familiar with, there was no traction for contactless (which delivers speed and convenience in an EMV environment and provides fertile ground for mobile payments). Krebs on Security.

Cards 30

Cards US ATM UX 30

PYMNTS

FEBRUARY 19, 2018

In the age of voice-activated UX [user experience] in general,” Gurukula told Karen Webster in a recent conversation, “users expect that a transition to a conversational mode of interacting should mean that ‘technology’ just fills in a lot of the usual information gaps without having to ask the consumer.”. Elegance Meets Security.

Payments 125

Payments User Experience Security Examples 125

PYMNTS

NOVEMBER 25, 2019

Google’s expertise is in UX design,” he noted. “By Consumers are increasingly using online and mobile channels – and living in ecosystems like Google and Amazon where they shop for, discover and buy products. He offered a general illustration to make that point.

Google 272

Google Fintech Payments Apple 272

Perficient

SEPTEMBER 29, 2020

I think that UX design practices, marketing analytics, both the qualitative and the quantitative, is all about sensing. And then, of course, look at this data on what people think or various industries think about doing shopping online versus in-store. And B, there’s a less bit of immediacy when you’re buying online.

Marketing 294

Marketing Branding Data Industry 294

CB Insights

APRIL 29, 2019

As of this publication, LinkedIn showed active listings for a UX design alchemist at Critical TechWorks and a product and solutions development alchemist at Together Abroad. Security Princess. At a conference in Tokyo, she made the official switch from information security engineer to security princess. “I

Innovation 78

Innovation Software Taxes Google 78

BankNXT

OCTOBER 11, 2016

Stephen Greer reviews the Mobile Banking and Payments Summit and shares his thoughts about mobile wallets. Impressions from the Mobile Banking and Payments Summit USA 2016 on BankNXT.

Mobile 40

Mobile Payments UX Video 40

BankNXT

JULY 12, 2016

TMG's Pam Brodsack joins Mike Lawson on the latest CUbroadcast show, to talk about the potential impact of blockchain in financial services. Will blockchain change the world? on BankNXT.

blockchain 40

blockchain UX Video Online 40

BankNXT

JUNE 3, 2016

Mike Lawson talks to Sarah Clark from Mitek about how its Mobile Verify instant ID documentation verification technology has gone omni-channel. Mitek’s Mobile Verify and omni-channel needs on BankNXT.

Mobile 40

Mobile Technology UX Video 40

PYMNTS

AUGUST 9, 2019

That said, consumers also express certain misgivings about the idea of relying on a single app for all their online activities, data security being chief among them. percent said it was because of concerns over their data security, and 43.1 Among respondents who were not interested in using everyday apps, 50.9

Data 155

Data Millennials Google Apple 155

Fintech Labs Insights

MARCH 30, 2015

Note: The online survey was fielded in December of each year. But I''m convinced that part of the problem is a flawed mobile banking UI/UX. It''s not security, the #1 reason given by non-users, because I believe mobile banking is significantly more secure. Bank of America Mobile Banking UX' Education helps.

Mobile 12

Mobile UX Alaska America 12

Fintech Labs Insights

SEPTEMBER 7, 2015

The location-awareness of the mobile platform is crucial to boosting security while improving UX at the same time (think no-login balance inquiry). If you were forced to choose a single consumer delivery platform going forward — branch, online/desktop, or mobile — clearly it should be mobile. ———-.

Mobile 12

Mobile UX Maine Apple 12

Fintech Labs Insights

FEBRUARY 15, 2016

Online stock brokerage. Online mortgage advisor. Tags: B2B, consumer, compliance, sales, on-boarding, UX, Silicon Valley Bank (lender). Underwrites & guarantees high-risk credit card transactions . Latest round: $25 million Series B. Total raised: $30.7 HQ: Tel Aviv, Israel. Source: Crunchbase. Latest round: $20.5

Company 12

Company Fintech New York City Comparison 12

CB Insights

OCTOBER 10, 2017

In each instance, we tore apart the UX and UI of each tool, looked at their growth and revenue numbers, pored through interviews with founders and early employees, researched their public reception, talked to employees, and did our own math. social security number (for tools like Robinhood and Credit Karma). Your SECURITY QUESTIONS????

Tools 78

Tools Millennials US Maine 78