PYMNTS

OCTOBER 15, 2018

Recent reports indicate an uptick in fraudsters targeting large FIs, and headlines surrounding security breaches and cyberattacks fill the news on a near-daily basis. Visa and Mastercard designed the 3DS protocols and provide them under the names Verified by Visa and Mastercard Secure Code.

Fraud 165

Fraud Security Mobile User Experience 165

PYMNTS

APRIL 22, 2020

Banks must enable fast and seamless onboarding experiences, but these processes should also be secure. FIs do not really have the choice to make onboarding’s security procedures less stringent, however.

Security 133

Security Data Fraud Tools 133

Perficient

OCTOBER 8, 2020

The idea is that everyone in an Enterprise with appropriate rights and security should have access to insights off their enterprise data for effective decision making. The core of Teams in the backend is SharePoint Online. Enable Analytics Content (True Hub Experience). Teams also integrates with One Drive for Business.

Analytics 579

Analytics Management Data Security 579

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. Boni added that the solution was integrated in SIA's infrastructures and will launch quickly to “ensure PSD2 compliance.” .

Payments 165

Payments Compliance Fraud User Experience 165

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. Boni added that the solution was integrated in SIA's infrastructures and will launch quickly to “ensure PSD2 compliance.” .

Payments 130

Payments Compliance Fraud User Experience 130

PYMNTS

JULY 1, 2020

Migrating to cloud- and AI-based solutions could help FIs handle growing calls for faster banking tools during the COVID-19 pandemic, and recent trends show they are beginning to do so,” according to PYMNTS’ June 2020 Digital Banks And The Power Of The Cloud Tracker® done in collaboration with NuoDB. It’s true, but not for long.

System 268

System Digital Banking Tools User Experience 268

PYMNTS

MARCH 20, 2020

Many are turning to artificial intelligence (AI), machine learning (ML) and other advanced learning solutions to prevent and detect breaches before they can cause large-scale problems, but bad actors are using the same set of tools to sidestep authentication processes or impersonate legitimate customers.

Industry 225

Industry Fraud social media Security 225

PYMNTS

JUNE 10, 2020

This has increased the need for FIs to develop convenient mobile onboarding experiences, but those that lack confidence in their ability to secure such channels appear to be reluctant to offer them. Getting the mobile experience right can be tricky, however, and various inconveniences have impeded users’ experiences for years.

Mobile 130

Mobile Security Examples Study 130

PYMNTS

SEPTEMBER 15, 2020

In the new Digital Identity Tracker, Paine discusses why digital ID verification tools could hold the key to sharing platform satisfaction. They must reassure customers they are safe from viral contagion in sharing economy spaces while ensuring their personal data is secure from rising incidents of fraud.

Report 206

Report Los Angeles Fraud Utah 206

PYMNTS

AUGUST 24, 2017

3D-Secure 2.0 In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Of course, a streamlined user experience and mobile-first approach will encourage adoption, as well.

Security 102

Security CA User Experience Mobile 102

PYMNTS

SEPTEMBER 22, 2020

With the pandemic accelerating businesses' digital shift , small retail buyers have shifted their buying operations to the B2B eCommerce realm, and for many, the online marketplace operates in lieu of a procurement solution. As such, online shopping for small retailers must be streamlined, efficient, and most importantly, secure.

Cards 235

Cards Capital Online Security 235

Perficient

AUGUST 29, 2020

Luckily, Microsoft makes your job that much easier by providing four straightforward principles that you should follow to ensure the best end-user experience across all Microsoft 365 services. Modernize Security for SaaS (Software as a Service). Enable Local Egress. Enable Direct Connectivity.

User Experience 332

User Experience Online Software Meeting 332

MyBankTracker

AUGUST 27, 2020

Online brokerage accounts can make building a portfolio easy. Zacks Trade is an online brokerage platform that’s designed for the active trader. If you like getting hands on when trading stocks, ETFs and other securities it could be the right brokerage for you. Powerful trading tools to analyze stocks and securities.

Tools 52

Tools Taxes Online Security 52

MyBankTracker

NOVEMBER 30, 2020

Trading stocks online is a convenient way to build an investment portfolio. Fortunately, many online brokerages now offer commission-free trades for stocks and exchange-traded funds. Fortunately, many online brokerages now offer commission-free trades for stocks and exchange-traded funds. SoFi Invest. Charles Schwab.

Online 52

Online Tools cryptocurrency Mobile 52

PYMNTS

OCTOBER 26, 2016

It’s been a busy 12 months since the last Money20/20, as new technologies and threats have disrupted the security space time and time again. Similarly, the continued steady global increase in the use of mobile devices helped fuel the development and release of new tools to security companies, as well as access to richer, deeper user data.

Security 100

Security Mobile Las Vegas User Experience 100

PYMNTS

DECEMBER 10, 2020

Speedy, secure onboarding is vital at a time when consumers have to use digital banking to prevent health risks. Online account openings increased by as much as 15 percent when social distancing mandates were implemented. Video verification is one way to ensure smooth experiences and build trust. . million by 2025.

Video 201

Video Digital Banking User Experience Tools 201

PYMNTS

DECEMBER 7, 2020

Pinning down the precise global total in sales lost to cart abandonment can be challenging, in part because approximately 60 percent of merchants lack the tools they need to adequately analyze customer conversions. In fact, 75 percent of consumers prefer to order online.”. percent — just six in 10,000 orders.

Tools 142

Tools User Experience Security New York 142

PYMNTS

FEBRUARY 26, 2019

In the latest Mobile Order-Ahead Tracker , PYMNTS examines developments in the mobile order-ahead world, as well as how consumers are responding to new features and tools designed to augment users’ experiences for the better. Around the Mobile Order-Ahead World.

Fraud 186

Fraud Mobile Branding User Experience 186

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Around the Payments And The Platform E conomy.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

SEPTEMBER 19, 2019

Digital payments volume is increasing as emerging technologies enable more seamless online transaction experiences for consumers and businesses. Merchants and FIs have been turning to such solutions to help customers quickly and securely transact. Getting AI Security Right . A recent study found that 60.8

Fraud 128

Fraud Security System Data 128

PYMNTS

DECEMBER 30, 2016

But those transactions can sometimes get delayed by EMV chip readers that are delivering an uneasy user experience for many consumers. We need to compete with all these retailers and department stores and online,” he said. We’re a small business, and every sale means so much to us,” he said. .

Tools 122

Tools Retail Payments US 122

PYMNTS

AUGUST 14, 2019

14 as part of the Payments Service Directive (PSD2), stands as one of the most comprehensive global efforts to bring more security to online payments and eCommerce – while also, at least ideally, reducing the friction that can alienate consumers from merchants, financial institutions and payment services providers. a password).

Compliance 115

Compliance Tools Regulation Meeting 115

PYMNTS

OCTOBER 20, 2017

Customers can easily lock their debit cards online or via Citibank’s mobile app if a card is misplaced. Since our customers are increasingly active on mobile or online, we’re giving them another tool to directly control their account activity across the bank.”.

Cards 108

Cards User Experience Mobile ATM 108

PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. Eighty percent said providing a positive digital customer experience (CX) was a “challenge” as a result of the pandemic.

Retail 144

Retail Customer Experience social media User Experience 144

PYMNTS

JULY 3, 2020

The mantra ‘easy is the new loyalty’ defines what members want from their credit unions right now: user-friendly, convenient tools that are safe and secure,” Scott Young , head of innovation at PSCU, told PYMNTS. Thirty percent said their CUs released user experience innovations during this timeframe as well, up from 20.8

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

FEBRUARY 27, 2020

Such data sharing and partnerships enable service providers to augment their products for better user experiences, and increasingly, small businesses aren’t keeping quiet about their demands for richer banking services. Centsoft Integrates With QuickBooks Online. China Dips Its Does Into Unlocking Data.

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

FEBRUARY 11, 2020

That is why legacy fraud prevention tools are becoming less and less efficient and effective.”. Building security in an attempt to block every bad transaction is essentially a game of whack-a-mole – and one that the fraudsters are currently winning. Building the Better Experience . It all sounds good, but how do you do it?”

Fraud 146

Fraud Security Data Tools 146

PYMNTS

NOVEMBER 8, 2019

Customers who do not feel they can safely transact on such platforms are highly unlikely to return to them, putting tremendous pressure on merchants to provide experiences that are both seamless and secure. Walking The Security-Seamlessness Line.

Fraud 101

Fraud User Experience Customer Experience Tools 101

NCR

APRIL 5, 2016

The continuous evolution of online and mobile banking has provided consumers with the ability to have this anytime, anywhere experience, but the tradeoff between securing access and providing a positive user experience seems to be at odds. New approaches must be in place to ensure security.

Digital Banking 40

Digital Banking Security User Experience Mobile 40

Celent Banking

JANUARY 20, 2017

Of those, 27% indicated that improving availability of online and mobile banking tools were a major reason for reviewing their bank relationships, and 55% cited the need for an improved customer experience. Simplify the user experience. Enhance authentication options, including biometrics.

Strategy 100

Strategy User Experience Digital Strategies Tools 100

PYMNTS

SEPTEMBER 23, 2020

The latter’s Singapore country head, Ho Chee Wai , joined Tay in discussing Nium’s collaboration on the project and what it takes to securely enable these cross-border payment flows. This newfound dependence on digital remittance tools could forge long-lasting habits, Tay added. “I How The Pandemic Made Remittances Mobile.

Policies 132

Policies Security User Experience Tools 132

PYMNTS

FEBRUARY 12, 2019

The ideal — the goal of ongoing work across much of the digital payments and commerce industries — is to join two related, but distinct, tasks in the hopes of bringing more security and convenience to financial and retail transactions. That resulted in a quite fractured user experience, and inconsistent user experiences.”.

St. Louis 144

St. Louis Mississippi User Experience Knowledge Base 144

PYMNTS

DECEMBER 18, 2019

Second, Sonic app users experience another layer of personalization, one in which the app recognizes and authenticates the user, then personalizes the menu to them. Much has been written about AI-powered tools for fraud detection and security. What else can it do, though, especially for online marketplaces?

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

JANUARY 9, 2019

This growth is reflected across all areas of retail as online shopping becomes more popular with consumers, forcing even more traditional retailers — such as those that sell luxury products — to craft an online experience. However, what these retailers aim to protect remains the same both online and in store. “An

Fraud 109

Fraud Retail Security Online 109

PYMNTS

MAY 20, 2020

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. The pandemic has paved the way for fraudsters to try new avenues of attack, and is laying bare the limitations of the fraud prevention tools currently deployed.

Fraud 208

Fraud Examples Data Tools 208

PYMNTS

JANUARY 22, 2020

For others, like NatWest and Sabre , that means collaborating on corporate card products that augment the end-user experience. NY Labor Department Secures Payroll Card Win. For companies like SmartEquip and Unified Payments Group , that means introducing new ways to lift the burden of suppliers accepting cards.

Cards 131

Cards New York Lending Strategy 131

PYMNTS

APRIL 2, 2020

In the consumer commerce world, offering customers choice in how they pay for goods and services across channels is an important part of offering an optimal end-user experience. It’s what they’ve always done, and it works with their accounting system.”. Why Friction Persists. Accelerating Collections.

Payments 160

Payments Cards Customer Experience User Experience 160