PYMNTS

JUNE 2, 2020

FIs are meeting these shifting customer demands by adding functionalities to their online offerings that were previously available only in branches, such as account openings and loan applications,” the Tracker states. One does not simply walk into digital-first banking without preparation, however. APIs Accelerate Digital-First Adoption.

Digital Banking 133

Digital Banking User Experience Meeting Fintech 133

PYMNTS

MARCH 26, 2020

As Davis noted, larger banks, including regional players, tend to have their own technology platforms — and direct integrations into their own networks — to enable mobile and contactless payments. To modernize payments and the user experience, Davis said it is critical to consolidate processes and data aggregation.

Community 247

Community Community Bank Mobile Cards 247

PYMNTS

JULY 27, 2016

which revealed that, for the first time in the study’s six-year history, satisfaction with midsize banks dropped, while regional banks’ satisfaction levels plateaued. “And it certainly could be an indicator that, collectively, mid-sized and regional banks are behind in the opinion of the consumer.”

Regional 100

Regional Community Bank Community Study 100

PYMNTS

OCTOBER 1, 2020

We're focusing on the ability for consumers to use their rewards points at over 60 million merchants around the world, whether that’s online, in-store or via contactless using a major wallet such as Apple Pay or PayPal – and really bringing [loyalty redemption] to life.”. a seamless omnichannel experience.”. My Rewards 2.0

Apple 233

Apple Trends America Strategy 233

PYMNTS

JULY 10, 2018

Emailage , the online fraud prevention startup that uses email addresses to assess risk, is expanding its operations in the Canadian market. Startups are nimble and quick to react, and as they reach a critical mass, they see companies like Emailage as a crucial element to their experience. Emailage can serve various verticals.

Fraud 110

Fraud Fintech User Experience Strategy 110

NCR

APRIL 16, 2018

Like many regions across the globe, the Gulf is currently going through a period of change in the banking industry, which is presenting challenges for local institutions but also creating opportunity. Consumer demands for the levels of speed, convenience and user-friendliness that digital banking can offer have never been higher.

Digital Banking 49

Digital Banking Regional Customer Experience Industry 49

PYMNTS

OCTOBER 28, 2019

And in June, the company announced that it was making a $12 million acquisition of Nabobil , which will boost growth and improve the user experience in the Nordic region through the integration of Getaround’s connected car technology. That’s hardly all.

San Francisco 101

San Francisco United States Capital User Experience 101

PYMNTS

OCTOBER 28, 2019

And in June, the company announced that it was making a $12 million acquisition of Nabobil , which will boost growth and improve the user experience in the Nordic region through the integration of Getaround’s connected car technology. That’s hardly all.

San Francisco 100

San Francisco United States Capital User Experience 100

Gonzobanker

JANUARY 17, 2020

New regional banks will struggle with operational maturity and customer experience. Operationally, these M&A-birthed regionals are a mess that will require years of process improvement and streamlined automation to achieve the customer experience levels necessary to stay independent. This must change from the top.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

PYMNTS

JULY 5, 2017

The regional variations of the payment flow make for a massive amount of complexity in the ecosystem as there are also regulatory and compliance guidelines that will shift depending on the region. By perceived security, I am talking mainly about user experience as it relates to the digital payment space.

Innovation 121

Innovation Customer Experience Mobile Security 121

PYMNTS

DECEMBER 3, 2019

Walmart India President and CEO Krish Iyer said in an interview with The Economic Times that the card product marks the first time its kirana and other SMB members will be able to use credit when making purchases online, as well as in-store. ” Razorpay Links Businesses To Cards. Financial terms of the agreement were not disclosed.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

MARCH 1, 2017

Looking at the geographic concentration of activity, the US was the most active region, with 47 percent of activity, followed by China at 41 percent. That deal helps Sunlight expand its solar loan activities and partner with additional installers. OrderGroove Funds Frictionless Commerce With $20M Series C.

Branding 100

Branding Retail Software User Experience 100

NCR

SEPTEMBER 5, 2017

For example, 61% of airline loyalty program members went on to book a flight, and 56% of hotel program members went on to book a hotel room (core inventory) following a redemption on non-core inventory rewards such as electrical goods or day experiences. For consumers, simplifying the user experience also means making payment easier.

How To 45

How To User Experience Analysis US 45

NCR

APRIL 6, 2016

When we open an account at a bank, we have to prove our identity using an official identity document in a face-to-face meeting or during a secure online application process. For instance, in the Scandinavian region banks have been selling authentication services to third parties for years. Increase Customer Experience and Loyalty.

Customer Experience 40

Customer Experience Online System User Experience 40

Fintech Labs Insights

DECEMBER 21, 2015

Seventy-two working prototypes from developers in 15 different countries in the Asia Pacific region were presented to judges at Citi’s Demo Days last month. Entries were evaluated based on impact, viability, user experience, and functionality. the work of thousands of developers from more than 100 countries.

Mobile 12

Mobile Risk Management Regional User Experience 12

PYMNTS

NOVEMBER 24, 2020

A Kaspersky survey indicated that 47% of banking customers in the META region (Middle East, Turkey and Africa) were victims of some type of bank fraud in the first six months of this year. The pandemic has accelerated the shift to online banking. Schalk Nolte , chief executive officer of Entersekt, said in a statement on Tuesday (Nov.

Digital Banking 145

Digital Banking Security User Experience Fraud 145

PYMNTS

JANUARY 7, 2021

The European Banking Authority (EBA) will begin requiring companies that provide loans in the region to follow a single definition for default this year, after it saw high variances in the ways they contend with basic banking issues, Bloomberg noted. billion ($31.3 billion) in soured debts.

Software 165

Software Chicago User Experience Online 165

PYMNTS

JANUARY 7, 2021

The European Banking Authority (EBA) will begin requiring companies that provide loans in the region to follow a single definition for default this year, after it saw high variances in the ways they contend with basic banking issues, Bloomberg noted. billion ($31.3 billion) in soured debts.

Software 130

Software Chicago User Experience Online 130

PYMNTS

SEPTEMBER 29, 2020

Consumers around the globe have moved their purchasing online during the pandemic, and those in the Middle East and North Africa (MENA) region are no exception. The region’s financial institutions (FIs) and merchants have needed to work swiftly to support unprecedented levels of digital payment and shopping growth.

Payments 172

Payments Regulation Online Retail 172

PYMNTS

JUNE 18, 2020

IP technology is used to determine consumers’ geographic location so they can adjust their sites’ language settings and payment options to match those which are common in their online shoppers’ geographic locations.

UX 159

UX Data United States Study 159

PYMNTS

AUGUST 21, 2020

Online educational platforms appeal to subject matter experts looking to monetize their knowledge as well as to students eager to learn from professionals. Firms aiming to conveniently serve students and educators must deploy payment experiences that resonate with far-flung users and work well for various instruction models, however.

Payments 131

Payments Idaho Online User Experience 131

FICO

JANUARY 7, 2021

One major cloud provider reports that it has seen a 775% increase in demand for its cloud services in regions enforcing social distancing and/or shelter-in place due to COVID-19. . Initially, Volvo used manual, online credit reference checks to onboard new customers to Care by Volvo.

Management 52

Management Analytics Strategy Data 52

PYMNTS

MARCH 18, 2019

While some larger financial institutions (FIs) have joined the platform, regional community banks and CUs account for 85 percent of Zelle’s participants. Users receive messages for scheduled transactions, reminding them that they should only make P2P transfers to trustworthy parties.

Security 148

Security Fraud User Experience California 148

PYMNTS

JULY 1, 2019

The announcement establishes a low-cost ecosystem that will enable Libra cryptocurrency users to make purchases both on Facebook and other online marketplaces. Lambert believes Mastercard’s own blockchain-based experiments have put it in a unique position to create infrastructures for new payment methods. .

blockchain 100

blockchain cryptocurrency Retail Regulation 100

PYMNTS

APRIL 23, 2018

Traditional acquirers are being marginalized by technology players that provide solutions — not just payments processing — to software platforms who want more control over the end-to-end payments experience for the merchants with which they do business. For the first time, local and regional DVD rental stores aside, people across the U.S.

Retail 117

Retail Maine Lending Software 117

FICO

MARCH 6, 2020

In a recent survey of 100 banks across 10 countries conducted by Ovum, the majority of banks across all regions surveyed said they plan to converge their fraud and financial crime operations.

Compliance 81

Compliance Technology Fraud Analytics 81

CB Insights

OCTOBER 31, 2019

Customer journey: Using chat to get people from online to brick-and-mortar. Chatbots could help mitigate some of these problems by streamlining patient engagement and increasing access to care in underserved regions. Retail & e-commerce: Convenient shopping & scheduling. Law: Automating small claims & powering research.

Industry 78

Industry Examples Tools Retail 78

Fintech Labs Insights

JANUARY 19, 2017

But we’re now seeing significant growth in financial services organizations implementing Liferay’s solutions, from credit unions to regional banks to multinational banks. We’re proud that Liferay’s platform enabled this huge financial institution to offer a singular, consistent and effective user experience to its customers.

Data 12

Data Customer Experience User Experience System 12

CB Insights

MAY 15, 2019

Working with the lab, the Eyevido team was able to conduct eye-tracking studies of Deutsche Bank’s retail banking websites to help improve the user experience for customers. Its also expanding its regional focus too, with a recent announcement that the labs will invest more into R&D in India. Founded: 2009.

Innovation 78

Innovation blockchain Technology Groups 78

Gonzobanker

DECEMBER 19, 2016

Mergerama Region of the Year – The Midwest: Huntington-First Merit, Chemical-Talmer, Old National-Anchor … the list goes on. Or the need to take market share in a slowest growth region? Demand in Need of a Supply – Online/mobile commercial loan origination. Is it in the water? THE STINKIN’ FEDS AWARDS. That kinda scares me.”.

Utah 60

Utah System Community Marketing 60

Gonzobanker

DECEMBER 19, 2016

Mergerama Region of the Year – The Midwest: Huntington-First Merit, Chemical-Talmer, Old National-Anchor … the list goes on. Or the need to take market share in a slowest growth region? Demand in Need of a Supply – Online/mobile commercial loan origination. Is it in the water? THE STINKIN’ FEDS AWARDS. That kinda scares me.”.

Utah 60

Utah System Community Marketing 60

PYMNTS

DECEMBER 11, 2017

million visits, represent the seventh most-trafficked online retailer, ahead of Macy’s. Both efforts were shuttered not long after they started, owing to the clunky technology that created a bad user experience, along with tedious integrations required of the brands. Today, QVC and HSN, combined with their 69.4

Millennials 109

Millennials Video Maine Operations 109

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. Markafoni was an online shopping destination for Turkish consumers, specialising in clothing and fashion accessories.

Company 78

Company US San Francisco Capital 78

CB Insights

NOVEMBER 16, 2017

That was when he approached Capital Today, pitched his vision of a “full-service online retailer,” with a focus on logistics, and asked for $2M. Today, JD.com continues to grow and take a greater share of the B2C online shopping market in China. At the time, the American fiber optics market was made up of regional players.

Lending 78

Lending Capital Company Google 78