PYMNTS

DECEMBER 16, 2020

Mobile ordering apps are largely responsible for keeping the industry above water, but fraud still plagues the sector. Developments From The Mobile Order-Ahead World. Social media fraud has been on the rise during the past year. For more on these and other mobile order-ahead news items, download this month’s Tracker.

Fraud 310

Fraud social media Mobile Trends 310

PYMNTS

JULY 10, 2020

Quick-service restaurants (QSRs) and others in the food service space are rapidly adjusting their operations during the pandemic, with many implementing new technologies online and in-store to ensure customers can seamlessly and safely place orders. Mobile Order-Ahead Developments Around The World. About The Tracker®.

Mobile 162

Mobile social media Report Fraud 162

PYMNTS

FEBRUARY 13, 2020

Social media platforms are infested with phonies, and not just your best friend’s irritating co-worker (although he totally is). This is about the fact that fake identities comprise 25 percent of new social media accounts created every day, and that 53 percent of all social media logins are fraudulent , according to a recent study.

social media 150

social media Louisiana Colorado Samsung 150

Bank Innovation

JANUARY 28, 2019

BMO Harris Bank did itself a favor by being responsive to questions and criticism on social media from customers locked out of their digital accounts with the bank this past week, according to Adrenaline, an experience design company.

social media 186

social media Chicago Mobile Company 186

PYMNTS

JUNE 14, 2019

Still, that seems so old-fashioned in this digital age — at least according to Andrea Chavez, Founder of Pawscout , a company whose signature product is a Bluetooth-enabled tag that not only helps pet owners find their wayward pets, but gives them access to other digital and mobile services. Social Media Aspect.

social media 194

social media Retail Community Mobile 194

Bank Innovation

JANUARY 25, 2019

BMO Harris Bank is having technical difficulty with the rollout of its new mobile banking app, which is part of a digital revamp of Bank of Montreal’s U.S. operations.

Online 170

Online Mobile Operations social media 170

Bank Innovation

FEBRUARY 1, 2018

EXCLUSIVE – Payments might not be a substantial portion of social media platform Facebook’s revenues, but it is an important one — particularly as non-payment companies increasingly begin to launch payment capabilities for social media platforms such as Messenger.

social media 225

social media cryptocurrency Payments Report 225

PYMNTS

MARCH 25, 2020

So far, mobility platforms in the country have not said loans and rental fees would be waived for lease drivers. In India, popular social media app WhatsApp has engineered the “MyGov Corona Helpdesk” for all citizens to turn to for information and resources regarding the virus.

Operations 100

Operations social media Resources Google 100

PYMNTS

MARCH 19, 2019

Instagram , the photo and video sharing social media platform operator, is rolling out a trial of a new shopping program in which users can shop and check out within the app. based mobile users. Payment information entered on Instagram can be saved and orders can be managed from the app.

social media 189

social media Branding Video Report 189

PYMNTS

SEPTEMBER 23, 2019

Advanced technology is increasingly raising the stakes of how CUs should operate, with members coming to expect the instant payments and slick mobile interfaces that large banks and FinTechs have made standard. Deep Dive: How CUs Leverage Social Media. Developments From Around The Credit Union Space.

social media 157

social media Trends Michigan United States 157

PYMNTS

MARCH 16, 2017

Now while Facebook initially launched its Messenger chat service in 2011, it wasn’t a major hit right away and the social media giant continued to refine its offering. She said, “Our Facebook Messenger virtual agent experience is faster than any website or mobile app and easier to use than any online form.

Operations 107

Operations social media Comparison Industry 107

PYMNTS

JUNE 17, 2020

The habit of mobile ordering food for delivery hit new heights during the lockdowns, for example, and it’s one change that isn’t going anywhere. With its new importance as a revenue stream, mobile ordering is driven in part by reviews and the exchange of customer data. Securing Social for the MOA Future.

Tools 141

Tools social media Fraud Mobile 141

Bank Innovation

FEBRUARY 2, 2017

Will we ever see the social media giant revive that revenue stream? As games went mobile, Facebook launched instant games feature, bringing its Messenger platform into the action in November. Back Read More.

social media 150

social media Payments Video Mobile 150

Bank Innovation

SEPTEMBER 1, 2017

Ant Financial, which operates Chinese internet giant Alibaba’s Alipay mobile payment app, just made two maneuvers to gain ground in its war against Tencent for dominance of the Chinese mobile payments market: one on the domestic front, and one on the international front.

Mobile 170

Mobile Payments Operations Marketing 170

PYMNTS

DECEMBER 19, 2019

In an effort to minimize future dependence on rivals Google and Apple, Facebook plans to develop its own operating system (OS), according to The Information. Mark Lucovsky, a former Microsoft engineer and co-author of the Windows NT operating system will lead the project. “We

Google 137

Google Apple social media Operations 137

PYMNTS

JANUARY 31, 2019

31) that it is teaming up with Tencent , the internet and gaming company, to create a mobility company. At the time, GAC said it wanted to access Tencent ‘s knowledge in digital payments, social media, Big Data and AI. GAC Group, the state-owned Chinese car company, announced Thursday (Jan.

Company 100

Company Mobile social media Big Data 100

PYMNTS

MAY 11, 2020

In the food and beverage industry, Polar Cave Ice Cream Parlour’s operator posted on social media that all orders had to be made one hour ahead of time when it reopened, according to Fox News. But a number of customers reportedly didn’t adhere to the new procedure when the store reopened.

Retail 151

Retail social media Guidelines Colorado 151

Bank Innovation

FEBRUARY 1, 2018

In an update to its terms & conditions yesterday, the social media payments app said it was adding a flat fee of $0.25 EXCLUSIVE- Payment app Venmo now has a transfer fee. But, thankfully, that fee is only for instant payments. for an “Instant Transfer,” which is a duration of 30 minutes or less. The […].

social media 220

social media Payments Operations Apple 220

Bank Innovation

JUNE 12, 2018

That according to new documents released yesterday by Congress that contain written responses from the social media company on its data and privacy […].

social media 207

social media Data Company Operations 207

Bank Innovation

APRIL 22, 2019

Neither video games nor dating nor shopping have a stronger pull, in terms of initial mobile app retention than financial apps, according to one report released by mobile app research firm Liftoff.

Mobile 186

Mobile Report Industry Video 186

Perficient

OCTOBER 29, 2020

The mobile TV platform seemed to have it all. Last week mobile TV platform Quibi announced plans to shut down operations, just seven months after a promising debut. Making matters worse, early versions of Quibi offered no way for users to share content with friends, stymieing growth on social media.

US 294

US social media User Experience Digital Strategies 294

PYMNTS

DECEMBER 5, 2018

Think about it: A person who makes a donation in the public sphere of social media might encourage others to do the same. This can serve as a powerful force when it comes to online charitable giving via social media. A social media conversation about a cause or charitable need can easily inspire consumers to donate.

social media 187

social media Online Maine Payments 187

PYMNTS

MARCH 26, 2020

Part of that communication and brand strategy must include social media, which too many retailers have de-emphasized. But even amid crisis, retailers need to communicate clearly — especially on social media. Also think through the details about how you will operate as a digital enterprise.

Branding 145

Branding Retail social media Customer Experience 145

PYMNTS

MAY 24, 2019

According to the report , the social media giant is looking to begin testing its own cryptocurrency, “which has been referred to internally as GlobalCoin, by the end of this year.” Facebook also recently has been touting its Marketplace — specifically, at the social media platform’s F8 conference in April.

social media 134

social media Payments cryptocurrency Conference 134

Bank Innovation

FEBRUARY 7, 2019

Wells Fargo customers nationwide are experiencing technical difficulty accessing the San Francisco-based bank’s online and mobile banking services.

San Francisco 170

San Francisco Online Mobile System 170

PYMNTS

SEPTEMBER 10, 2018

Tour operators who offer a wildlife adventure or a skydiving experience may face a common challenge: How can they market their activities to the right travelers? To reach those customers, some businesses are turning to social media networks designed around travel offer deals and reservations. The Market for Activities.

social media 100

social media Mobile United States Community 100

PYMNTS

SEPTEMBER 28, 2020

With the fate of TikTok grabbing all the press, you may have missed the news that Facebook is talking about denying itself and its sister social platform Instagram to the European Union (EU) over new proposals that would stop the social media giant from transferring data on EU users back to Facebook headquarters in Silicon Valley.

Taxes 162

Taxes Compliance Illinois Las Vegas 162

PYMNTS

JANUARY 19, 2018

The mobile order-ahead bandwagon is getting more crowded by the day. With the market on track to be worth $55 billion by 2022, restaurants large and small are increasingly looking to cut themselves a larger slice of the mobile ordering pie. The company began working to build its online and mobile order ahead system in 2016.

Mobile 100

Mobile Online social media US 100

PYMNTS

AUGUST 9, 2020

District Court for the Southern District of California, where TikTok’s American operations are based, as soon as Tuesday (Aug. operations have emerged. Despite President Donald Trump’s executive order to ban TikTok effective Sept. 15, the Chinese app is not going down without a fight.

Report 164

Report US social media Video 164

PYMNTS

AUGUST 17, 2017

Tencent, the Chinese mobile games and social media company, is gearing up to increase its investments in online payments, cloud services and artificial intelligence. It marks the biggest gain in seven years for the mobile games and social media company. billion yuan ($2.72 Revenue increased 59 percent to 56.6

social media 101

social media Payments Samsung Online 101

PYMNTS

MARCH 6, 2018

In a press release , The Infatuation said that adding Zagat’s brand to its website, mobile app and messaging will help it expand as it aims to become a heavy hitter in the restaurant discovery market. Once the deal closes, Zagat will operate as its own brand, with its own platform.

Google 119

Google social media Branding Mobile 119

PYMNTS

OCTOBER 22, 2018

Instagram, the photo-sharing social media network operator owned by Facebook, has surpassed Snapchat as the most frequented social media platform among teenagers.

social media 143

social media Survey Branding Apple 143

PYMNTS

APRIL 17, 2018

Amid the data privacy -related headlines that have been dominating Facebook ’s existence as of late, the company is carrying through with its efforts to expand in India, where the social media giant is moving into payments. Facebook’s push into payments in India comes on the heels of WhatsApp’s debut. debuted last year.

social media 134

social media Payments Regional Community 134

PYMNTS

APRIL 27, 2020

Banks do not always have the budgets or resources to craft cutting-edge online and mobile experiences, although they can no longer afford to put off digital transformations. Doing so will take more than simply revamping their mobile apps or adding a couple of digital solutions, however.

Digital Banking 248

Digital Banking Tools social media Mobile 248

PYMNTS

AUGUST 14, 2017

Since 2009, Facebook has been blocked on all computers operating in China. This has paved the way for social media such as WeChat, QQ and Weibo to gain speed in the race to the top. In late 2015, there was a small window of hope for the social media giant to engage with China. billion people.

social media 121

social media Policies Software Marketing 121

Bank Innovation

DECEMBER 8, 2017

EXCLUSIVE – Bank of America has rolled out a series of features and upgrades to its mobile banking app including a timely partnership for the holiday season with Blackhawk Network Holdings’ gift card marketplace Gift Card Mall.

America 170

America Mobile Cards Management 170

PYMNTS

APRIL 18, 2017

One company that has received a fair share of media attention on the topic of chat commerce is social media giant Facebook. Some are saying that Facebook is reinventing the way retail operates with its eCommerce chatbot integration. 2016 that it would be allowing the 30,000 and growing chatbots to accept payments.

social media 123

social media Payments Retail Branding 123