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Communicating With Millennials

William Mills

3 topics to discuss with Gen Y members through blogs, social media and video. Millennials have misgivings about Wall Street, making credit unions ideal financial institutions to capture this demographic group’s business. Debt is a controversial topic for millennials since many are still struggling with student loans. Retirement.

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Walmart+ And Amazon Prime Face Off As Consumers Decide Who Gets Their Business

PYMNTS

consumer seems happy to test the waters — and none more so than the coveted bridge millennials. According to PYMNTS survey data, nearly three times as many bridge millennials are Amazon Prime members as Walmart+ members. But three in 10 bridge millennials already report having both, just a month in. Those are the 47 million U.S.

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Who are the holdouts still not using online banking?

NCR

It can be tempting to view online banking as the inevitable future of the sector. Yet despite the rush towards online services, banks shouldn’t forget that not all their customers will be on board with this. The reasons for shunning online services. Figures from Statista show, for instance, that only 60.5

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Deep Dive: How FIs, Customers Are Navigating The Coronavirus-Inspired Spike In Digital Banking Demand

PYMNTS

The new surge in demand is putting financial institutions’ (FIs’) online and mobile offerings to the test and allowing FIs to show off their digital investments and know-how to assure customers that they are in good hands. These online and mobile experiences must be convenient, seamless and secure, or consumers are likely to abandon them.

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Video Banking: A Date with the Future

NCR

That said, does the glut of online and mobile banking tools have to come at the cost of human connections? Earlier this year, Toronto-based Tangerine Bank became one of the first financial services institutions to offer encrypted chat sessions through its mobile app and online banking site. Can the two co-exist?

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Changing Authentication For A Changing World

PYMNTS

From their affinity for brunch (and avocados on toast ) to their attachment (uncorded, of course) for subscription services , it’s no secret millennials have some significant spending differences compared with older generations. Focusing on mobile millennials. Making faster payments more secure. That can be a tremendous help.

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Amazon Pay’s Gauthier: No One Can Predict Retail’s Future, So Innovate Around What Won’t Change

PYMNTS

But nowadays, “every decision that we make — ‘Should I go to the grocery store or should I order my groceries online and then pick them up from the curb? Should I leverage the online capabilities?’ — taxes that budget,” Gauthier said. Should I buy this car?’” Should I send my kids to school or not?