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Can Millennials Revive Call Center Commerce?

PYMNTS

Millennials have long borne the blame for a variety of problems in commerce, including the decline in popularity of diamonds and certain fast casual restaurants. Millennials could be helping to bring new life to call center commerce. The change in behavior is due, in part, to social media sites such as Instagram.

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Baby Boomers Vs. Millennials: Eerily Similar?

PYMNTS

While most millennials were brought up in the age of the computer, baby boomers can remember a time when they weren’t surrounded by technology. It’s a peculiar dichotomy to compare millennials to their parents’ generation, the baby boomers. percent, millennials (who are in part to blame for this) aren’t the main contributing factor.

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Can a Mobile Lending App Save Millennial Credit Ratings?

Bank Innovation

Millennials hate credit — but a new service called Lenny is out to change that. It will reach Texas, Florida and New York in the next 10 to 12 months, according to the company, which claims that, in less than three Read More. Lenny is meant for mobile (of course) and launched today in California.

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L’Oréal, Instagram Lead Late-Year Social Commerce Push

PYMNTS

It’s also a play to capture TikTok’s Gen Z and millennial audience. So it’s no surprise that Instagram is making moves to replicate TikTok’s most popular features — especially in areas where TikTok hasn’t already amassed a strong foothold, like Brazil,” says social media fan site Later. “In Comscore data says the share of U.S.-based

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Dormify And The Magic Of Email Marketing To Millennials

PYMNTS

Dormify, a dorm decor startup, seems to have cracked the email marketing code for millennials and Gen Z buyers. The New York-based e-tailer has seen a 92-percent increase in revenue from email marketing and has doubled its web conversion rate. ”

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4 Ways to Reach Aging Consumers About COVID-19 and Vaccines

Perficient

In an article from NPR , Jeremy Novich, a clinical psychologist from New York City, said it best: ”You can’t have the vaccine distribution be a race between elderly people typing and younger people typing. That’s not a race, that’s just cruel.”. Help caregivers help their loved ones access COVID-19 vaccinations.

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Craft Silicon Puts Banking into Messaging Apps

Bank Innovation

Messaging apps dominate smartphone use, particularly by millennials, so shouldn’t banks want to be where their customers are? At FinDEVr in New York Wednesday, CEO Kamal Budhabhatti Read More. Craft Silicon, based in Nairobi, Kenya, certainly thinks so.

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