article thumbnail

Teachers Credit Union On Using Technology To Drive A Personalized Member Service Approach

PYMNTS

Getting the customer service angle right is so crucial to CUs’ success that many CUs are investing in emerging technologies to help them better hit their marks. Rousseve explained that advanced technologies such as AI-powered platforms with data analytics features are starting to create more personalized opportunities for CU members.

article thumbnail

Visa pilots card-not-present security app with Michigan State University FCU

Payments Source

The pilot leverages Keyno’s CVVkey technology that uses a dynamic card verification value 2 (CVV2) code to provide a higher level of security against fraud for online and mobile payments.

Michigan 163
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

It’s Pedal To The Metal For Online Car Sales

PYMNTS

Established dealers reacted by aggressively expanding website selling that’s been in place for years, with one Michigan auto dealer telling The Wall Street Journal in late June, “I truly believe we sold more cars last month because we’re finally utilizing technology more efficiently.”. We believe this shift is here to stay.” .

Online 157
article thumbnail

Deep Dive: How Banks Use Digital Technologies To Outlast The Coronavirus

PYMNTS

Some have added support for in-branch digital technologies such as video banking screens and upgraded ATMs to minimize in-person contact while making sure customers’ needs are met, for example. Digital Technologies Under COVID-19. British FI Nationwide U.K. Several U.K.

article thumbnail

DTE Energy and Perficient Win Creative Awards for Interactive Virtual Home

Perficient

Our experience design gurus brought a couple of these cherries home last week when an interactive microsite we created for Michigan-based utility provider DTE Energy received platinum recognitions at both the Hermes Creative Awards and the DotComm Awards. Earning outside recognition for the work we do is the cherry on top.

Michigan 506
article thumbnail

Grovara CEO Talks International, Online B2B Commerce

PYMNTS

In an interview with PYMNTS, Grovara CEO Peter Groverman said the recent announcement helps “close the loop” on the company’s proprietary technology platform. Grovara has built technology to automate, streamline and manage relationships with brands and buyers. That’s especially true for U.S.-based

Online 123
article thumbnail

USDA?s SNAP Benefits Can Used In 25 States, DC To Buy Groceries From Amazon

PYMNTS

As of this week, customers with SNAP in the states of Colorado, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New Mexico, Vermont, Virginia, West Virginia, and Wisconsin can now use their cards to buy groceries from the website’s services and have them delivered to the customers’ doors.

DC 133