PYMNTS

JANUARY 2, 2020

Trust in B2B eCommerce is critical for both buyer and suppliers, and as more businesses demand to conduct trade online, B2B eCommerce platforms like Alibaba are positioning themselves as facilitators of this buyer-supplier trust. As Alibaba’s highest-value market, the U.S. As Onan explained, payment habits vary across the globe.

US 120

US America User Experience Strategy 120

PYMNTS

NOVEMBER 23, 2020

That’s a silly simplification of the very serious matter of what AI is doing for the restaurant sector, among others, as online ordering becomes a way of life and not just a lockdown relic. Businesses rapidly embraced digital solutions in 2020 as shopping (and eating) moved online while everyone hid out indoors.

Mobile 289

Mobile Boston Fraud Colorado 289

PYMNTS

NOVEMBER 12, 2020

European tech firm SIA is forming a technological partnership with German software innovator INFORM to launch a digital service to speed up the authentication process for online payments across Europe. Boni added that the solution was integrated in SIA's infrastructures and will launch quickly to “ensure PSD2 compliance.” .

Payments 130

Payments Compliance Fraud User Experience 130

PYMNTS

NOVEMBER 18, 2020

The suite of Mastercard payment solutions aims to enable businesses to save time, reduce costs and manage business expenses in more streamlined ways, with corporate clients able to further access Mastercard's In Control for Commercial Payments , a platform that helps companies add end-to-end virtual payments for an enhanced user experience.

Cards 188

Cards Regional User Experience Payments 188

PYMNTS

FEBRUARY 20, 2020

Online food delivery company HungryPanda has raised $20 million in a funding round led by Antoine Nussanbaum from Felix Capital and Laurel Bowden from 83North, according to a release. is strategically important to us, and it will be our primary focus in 2020,” said Eric Liu, CEO of HungryPanda. “We cities this year.

Capital 141

Capital User Experience New York America 141

Jack Henry

NOVEMBER 20, 2019

Let’s face it, if someone asked us the top three things we hate to do, paying our bills would probably rank somewhere between going to the dentist and cleaning the toilet as far as our level of despise goes. Since then, not much has changed with bill pay functionality to improve the experience or even make it more palatable.

User Experience 108

User Experience Maine Online US 108

PYMNTS

JUNE 29, 2020

The reboot simply means accepting the market dynamics of the pandemic, understanding that some of them may be permanent and acting accordingly. Those apps do more than act as the top of the funnel for the company’s retail division – they also generate data about user experience and product and service preference.

Retail 203

Retail User Experience Examples Training 203

Perficient

NOVEMBER 3, 2020

40% of people say they have purchased a product online after seeing it used by an Influencer. Ecommerce has always been about delivering the desired user experience and tailoring site features and workflows to the exact needs of the customer, and more specifically, in a place that they already are: the internet.

social media 332

social media Google Branding Training 332

PYMNTS

JUNE 4, 2019

“Today, one in five payments is a cross-border transaction, whether that’s from a consumer traveling internationally or buying from an international seller online,” Charlotte Hogg, CEO, Europe, Visa. It will account for more than a fifth of the global eCommerce market.

Payments 139

Payments Charlotte User Experience Innovation 139

PYMNTS

FEBRUARY 2, 2021

And even before the coronavirus sent us all indoors and online, the advent of mobile handsets — ever cheaper and more affordable for large swaths of the population — and mobile networks becoming widely available in emerging markets represented such an event. Issuance Matters, Too .

Mobile 235

Mobile Payments System User Experience 235

PYMNTS

OCTOBER 14, 2019

“Our goal is to help corporates all over the world buy like consumers by digitizing the onboarding and risk management processes and improve the user experience. It should be just as easy for companies to shop online, as it is privately.”. “We billion) European e-commerce market. “In

User Experience 116

User Experience Risk Management Customer Experience Capital 116

PYMNTS

JULY 25, 2018

According to reports, the eTailer has launched six in-app user experiences designed to make category-based shopping easier. The experiences, called “Posh Markets,” allow Poshmark enthusiasts to zero in on their specific shopping interests. The new experiences are available on Poshmark ’s iOS and Android apps.

User Experience 100

User Experience Marketing Community US 100

PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. Eighty percent said providing a positive digital customer experience (CX) was a “challenge” as a result of the pandemic.

Retail 144

Retail Customer Experience social media User Experience 144

PYMNTS

OCTOBER 20, 2017

Customers can easily lock their debit cards online or via Citibank’s mobile app if a card is misplaced. Since our customers are increasingly active on mobile or online, we’re giving them another tool to directly control their account activity across the bank.”.

Cards 108

Cards User Experience Mobile ATM 108

PYMNTS

AUGUST 17, 2018

This partnership will enhance the user experience for DATIS and Relias clients, and open up the door to many more opportunities moving forward.”. Relias is also the leader in online training and compliance solutions for the Health and Human Services market.

Management 100

Management Raleigh User Experience National 100

PYMNTS

SEPTEMBER 13, 2017

According to the eProcurement firm, the technologies will result in enhanced search experiences and enhanced integration with online and social media product reviews. Zakta’s technology includes visual search and discovery, natural language processing, data mining and other capabilities.

social media 130

social media User Experience Analysis Technology 130

PYMNTS

FEBRUARY 20, 2020

Lucaciu is the chief technology officer of Adore Me , an eCommerce and brick-and-mortar retailer that has adjusted to disruptive changes in its market, including the bankruptcy of the parent company of Victoria’s Secret. Using Angular improves the user experience – and for Lucaciu, UX is key to AdoreMe’s success.

UX 210

UX Retail Technology Mobile 210

Insights on Business

MARCH 26, 2018

At IBM Think, the premier business and technology conference, the main theme is “mankind + machine,” and during the Wednesday morning session with Ian Hurst and Sarah Diamond, IBM General Managers of Banking and Financial Markets, and Naresh Vyas, Royal Bank of Scotland Head of Solutions, that theme was on full display. Lastly, Ms.

User Experience 135

User Experience Compliance Maine Regulation 135

PYMNTS

JULY 10, 2018

Emailage , the online fraud prevention startup that uses email addresses to assess risk, is expanding its operations in the Canadian market. Phipps said that the expansion is “an opportunity for us to leverage the work that we’ve been doing with email at [the] core of our solution.”. Emailage can serve various verticals.

Fraud 110

Fraud Fintech User Experience Strategy 110

PYMNTS

AUGUST 12, 2020

Once your [onboarding] process or your user experience turns complicated, it is more probable that the customer or the sale will fall [before] the next steps.”. This can help accelerate the process for consumers as well as individual sellers across multiple markets. “We

Customer Experience 197

Customer Experience Maine Regional America 197

PYMNTS

MARCH 26, 2018

In the days following HelloFresh’s acquisition of the organic and vegan food delivery company Green Chef, other health-based meal kit delivery services are finding hope that there’s a strong market for their offerings — as well as plenty of room for them to find their niche. Standing out in a Crowded Market.

Branding 121

Branding User Experience Trends National 121

PYMNTS

SEPTEMBER 22, 2017

The Equifax breach lingers like the remnants of a bad lunch, making us all feel queasy about which data has been compromised and who just might be developing new ways to trick us out of money or privacy — now and in the future. The second and overlooked area of innovation is in the area of user experience.

Innovation 140

Innovation Knowledge Base Online Mobile 140

PYMNTS

JANUARY 14, 2019

News last week that Macy’s profits would take an unexpected Q4 nosedive set off a retail stock market shock wave that wiped $34 billion in value from the sector. What’s really steered people wrong is focusing on the average percentage of all retail sales that are online, and ignoring what’s happening in key verticals.

Retail 198

Retail Online Mobile Data 198

Jack Henry

APRIL 9, 2014

In the early 1990’s, the owner of the small commercial bank where I served as the Data Processing Officer decided to shake things up a bit by removing a relatively popular head of operations and replacing him with the Vice President of Marketing. Marketing ! He looked at us. But then, something incredible happened.

UX 95

UX User Experience Online Operations 95

Perficient

AUGUST 30, 2022

Business stakeholders utilize many different techniques and tools when building a Roadmap, such as market research and customer intelligence data. because it would impact the user interface and user experience, and thus, the production process. Defining a clear Roadmap is an imperative beginning step in an Agile project.

Meeting 294

Meeting Examples UX Case Study 294

Celent Banking

SEPTEMBER 10, 2014

We can only assume that any future iPad models will also have this capability, as otherwise Apple would be shooting itself in the foot in the m-POS market. We thought that Apple would start with payments facilitation online before entering physical stores. P2P payments capability is also currently missing. How will the merchants react?

Apple 180

Apple Payments Mobile Cards 180

PYMNTS

JANUARY 26, 2018

While lower income consumers make up the various dollar chains’ largest customer segment (25 percent to 30 percent of their customers make more than $60K a year), those value shoppers are certainly able and willing to shop online. population makes lower income wages. In aggregate, their spend is valuable. It’s going to Middle America.

Los Angeles 122

Los Angeles Retail User Experience New York 122

PYMNTS

JANUARY 12, 2017

Vikram Singh , who heads the alliances/partnership team for smartphone manufacturer Xiaomi’s business in India , recently gave PYMNTS an inside look into how he sees the market unfolding. PYMNTS: Please provide us with a high-level overview of your business and the customers you serve. That also helps us in growing user engagement.

Payments 100

Payments Mobile US Cards 100

PYMNTS

DECEMBER 14, 2016

And the digital shoppers are winding down the last few days of online shopping before the window slams shut on the possibility of a Christmas Eve delivery. According to VisaNet data, we expect to see an 18 percent growth in online spending this holiday season, up from 16 percent last year,” Visa noted.

Online 100

Online Retail User Experience Data 100

PYMNTS

DECEMBER 23, 2016

This allows us to go live within four weeks, compared to six to eight months for most players in the space.”. The Unbxd intelligent data layer is the core of the platform, where it is constantly evolving to offer shoppers a more present and relevant shopping experience, including personalized recommendations.

Data 100

Data User Experience Retail Trends 100

PYMNTS

AUGUST 14, 2018

Try to beat ’em is, of course, a tall order, given that Amazon’s market cap clocks in at over $900 billion – a valuation backed by its massive logistics network, army of 100 million loyal Prime customers, web services profit machine and evolving and expanding commerce ecosystem.

Retail 100

Retail Branding Course US 100

Insights on Business

JUNE 4, 2019

Consider just a few examples: Buyers have the choice to educate themselves on products online. Buyers can serve themselves by ordering through online marketplace. Portfolio Marketing Lead for Sales Performance Management (SPM), as he talks to Gary Tubridy, Sr. Chat services can now answer vexing questions with a smile.

Technology 105

Technology social media Management Groups 105

PYMNTS

JULY 23, 2019

Keeping prices transparent in an instant payments ecosystem is crucial to competing in the increasingly saturated online ticket sales market, said Brett Goldberg, CEO of digital ticket platform TickPick. Instant Payments and Fees in Online Ticketing. Personalization and the Future of the Digital Marketplace Experience.

Payments 122

Payments Mobile Apple User Experience 122

PYMNTS

MARCH 20, 2017

At the time, we sought to fill what we saw as a gap in the market for a shopping destination geared specifically to men with a modern, design-focused aesthetic and who seek out one-of-a-kind items that tell a story or spark conversation. PYMNTS: When you first started, how did you go about building up both sides of your platform?

Mobile 101

Mobile Resources Retail US 101

PYMNTS

DECEMBER 21, 2016

It does that by making it possible for them to connect with consumers via the online and mobile channels that are out of the reach of these small, and very localized, merchants. KW: Why did you decide to approach the hyperlocal market in this way? Merchants would start calling us asking about how to get onto the platform.

New York 100

New York US Online Marketing 100

Celent Banking

JUNE 17, 2015

Some institutions like Garanti Bank in Turkey, ICICI in India, and Umpqua Bank in the US are already starting to think in terms of remote delivery. video advisory through tablets), user experiences across devices will begin to blur, and the branch of the future will look even more like a digital experience.

Video 100

Video Customer Experience User Experience Training 100

PYMNTS

APRIL 3, 2018

Fiserv has been designing its voice-oriented Alexa offerings in tandem with financial institutions – not based on size, but with a focus on serving the needs of FIs of all stripes that want to bring innovation to end users. It’s not online banking, it’s not mobile banking, it’s a digital user experience,” he said.

Mobile 124

Mobile Fraud New Mexico Examples 124