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VIDEO: Sitecore Content Hub DAM Admin Training

Perficient

The combination of Digital Asset Management (DAM), Product Content Management (PCM), Content Marketing Platform (CMP) and Marketing Resource Management (MRM) tools certainly sounds like a great source of truth. To start, I created a new video focused on the Sitecore Content Hub DAM Overview and Setup. WATCH NOW.

Video 322
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New Teams Management Capabilities

Perficient

Microsoft recently announced a plethora of new Teams management capabilities all of which can be used today! These new management features and capabilities rolled out at the end of July, and touch several different areas of Teams management. Teams Management Enhancements. Device Management Enhancements. Power Apps.

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Amazon Connect: IVR Prompts Management [Demo]

Perficient

After working with many customers in migrating contact centers to Amazon Connect, our team wanted to create a solution that assists in managing custom-developed modules from a unified web-based interface. IVR Prompts Management Module. In this blog post, we focus on IVR Prompts Management module of the Administrative tool.

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As branches close, mobile video chat spikes 

Bank Innovation

As customers practice social distancing and financial institutions close branches, banks and credit unions are increasingly helping consumers via video chats. “We We can do anything over video that a branch can do except handle cash and coin,” said Tracey Miller, senior vice president of operations at Pioneer Federal Credit Union.

Video 307
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Optimize Your Financial Institution’s Loan Review Process – Video

Abrigo

Consultant Ancin Cooley explains in this video. Takeaway 1 Loan review or credit risk review is a significant risk management function. . Loan review or credit risk review is a significant risk management function. Watch the video above, a preview of the webinars, or continue reading to learn more. Watch Video.

Video 195
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Bank Of America Sees Personalized Video As Key To Rewards-Program Loyalty

PYMNTS

It’s been a busy year in digital banking as the pandemic has driven consumers online to manage as much of their day-to-day lives as possible. Video becomes a very effective media in this regard and Bank of America has been working with SundaySky for the last several years to integrate it into its digital customer journey.

Video 292
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Preventing Cyber Fraud – Video

Abrigo

Once completed, the risk assessment should be something that a BSA professional would present to the Board, executive management, and other stakeholders such as IT security. The answer to this question will differ among financial institutions and should come from senior management. Preventing Cyber Fraud – Video.

Video 195