PYMNTS

MAY 5, 2020

Retail reopening events continued to draw light foot traffic on Monday, as Florida joined Texas in allowing non-essential stores to reopen. percent of consumers shop for retail goods online more often than they did on March 6, the first day of our study, and that continues to climb — up 10.5 percent from 35.5

Florida 205

Florida Retail Tampa Customer Experience 205

PYMNTS

MAY 21, 2020

As eCommerce revenue has risen, so has the need for consumers to return their purchases, sometimes surprising retailers that might not have seen the order scale they’ve seen for April and May. But returns can be managed, and Narvar aims to help. At Narvar, returns are more of a post-purchase customer strategy than a drain on cash flow.

Retail 224

Retail Customer Experience Branding Online 224

Gonzobanker

NOVEMBER 9, 2022

New approaches to talent and technology are needed to address changes in the wealth management business model. Wealth management and trust clients are some of the most lasting and profitable relationships a bank can attract, but the banking industry is simply missing the opportunity to realize these businesses’ vast strategic potential.

Management 156

Management Community Bank Strategy Technology 156

PYMNTS

APRIL 21, 2020

The retail bankruptcy watch intensified Tuesday (April 21) as the department store sector was hit by reports of yet another major player looking at that option. Lord & Taylor, now joining Neiman Marcus, is considering a bankruptcy filing as the COVID-19 lockdown continues to decimate non-essential retail. billion in sales.

Retail 220

Retail Dallas Washington National 220

PYMNTS

SEPTEMBER 29, 2020

Global branded payments provider Blackhawk has debuted a new service allowing companies to outsource gift card and eGift program management, according to a news release Tuesday (Sept. The Issuance and Program Management Solution was moved along by Blackhawk’s acquisition of SVM, which works in open and closed-loop gift card solutions.

Management 182

Management Cards Mobile Meeting 182

PYMNTS

JANUARY 25, 2021

The National Retail Federation ’s annual convention may have come and gone but the sentiments, strategies and lessons learned from facing nearly a year of pandemic-led changes by some of the world’s largest merchants are going nowhere fast — especially when it comes to their embrace of increased digitalization.

Community 269

Community Retail Strategy National 269

BankInovation

MAY 2, 2022

SAN DIEGO — Data and analytics go hand in hand with risk management in today’s digitally-driven auto finance market, making it crucial for auto lenders to rely on the right data for their decisioning, Chase Auto Chief Risk Officer Ajit Nalla, said Tuesday during a fireside chat at the Auto Finance Risk Summit.

Risk Management 98

Risk Management San Diego Data Management 98

PYMNTS

JUNE 22, 2020

PYMNTS recently spoke with Keala Gaines , eBay’s head of global payments services, to understand how the platform’s payments strategy has changed over the years as well as to understand the role payments has played in helping it grow from a small operation to serving business and consumers across 100 countries with 27 international sites.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

DECEMBER 16, 2020

Benetton Group , an Italian fashion company, is teaming once more with retail market intelligence firm EDITED as an "essential platform" for its future three-year roadmap, according to a Wednesday (Dec. 16) announcement. “As

Groups 157

Groups Retail Analytics Branding 157

PYMNTS

APRIL 26, 2017

A day in the life of a strategy officer involves a great deal of communication with and listening to the concerns and interests of industry analysts, media and customers (along with a healthy dose of strategizing, of course). PYMNTS: What does a day in the life of a chief strategy officer look like? SW: It’s never the same day twice.

Strategy 100

Strategy Retail Online Data 100

Independent Banker

OCTOBER 31, 2022

ITMs and VTMs are popular retail banking innovations among community banks. What’s on the horizon for retail banking? According to a new report from PwC titled “Retail Banking 2025 and Beyond” (see sidebar), the retail banking industry is undergoing tremendous change—but, of course, community bankers already know that.

Banking Trends 151

Banking Trends Retail Trends Community Bank 151

PYMNTS

SEPTEMBER 21, 2020

For retailers, the fourth quarter of 2020 is likely to see a media blitz that will make other years pale in comparison. Unspent budget from big box retailers will be let loose as early as Oct. There are many critical aspects to SMB retail media strategy but two stand out this year: when to advertise and where to advertise.

Retail 169

Retail social media Marketing Branding 169

PYMNTS

FEBRUARY 24, 2020

As 2020 unfolds, the retail business has been dramatically altered. But with consumer spending holding steady, it’s important for retailers to grasp the opportunity to create innovative ways to get, keep and grow customers. And retailers that deploy experiential tactics drive repeat purchases at rates nearly twice those who don’t.

Retail 210

Retail Branding New York City Indiana 210

PYMNTS

FEBRUARY 6, 2018

Fanatics , a company that sells Team USA merchandise, has taken a novel approach to Olympic retail this year with a physical store in a major U.S. The store marks a milestone for Team USA: It’s their first in-person retail store outside the Olympic Training Center in Colorado. Retail Gold.

Retail 118

Retail Strategy New York City Los Angeles 118

PYMNTS

DECEMBER 17, 2020

In today’s top retail news, StockX has landed $275 million in a Series E funding round, while Rite Aid Corporation reported as part of its fiscal 2021 third quarter results that revenues rose by 12 percent. StockX has notched $275 million in a Tiger Global Management-led Series E funding round. Rite Aid Reports 12 Pct Rise In Revenues.

Retail 226

Retail Report Company Pennsylvania 226

PYMNTS

JUNE 9, 2020

Physical brick-and-mortar retail was suffering long before the pandemic. Highlights include grocery, retail and contactless, he said. In addition, retailers are searching for more flexible fulfillment options spanning online pickup in store, pickup curbside, and a number of variants of that continuum of reaching end customers.

Retail 230

Retail Mobile Meeting Online 230

South State Correspondent

OCTOBER 12, 2023

We will also stipulate that banks know their market and understand the competition, so information is free-flowing, and each bank’s strategy is somewhat transparent, given past marketing moves. These preferences break down as such: Bank A: Muni > Industrial Owner Occupied (OO) > Hospitality > Retail.

Resources 195

Resources Strategy Capital Industry 195

PYMNTS

JUNE 25, 2020

One of the new truisms of pandemic-era retail is this: If a retailer was in trouble before COVID-19 , that trouble will be magnified because of it. As indicated in its previous statements, the company will reduce corporate and management headcount by approximately 3,900. COVID-19 has significantly impacted our business.

Retail 141

Retail Strategy Meeting Groups 141

PYMNTS

APRIL 16, 2019

Retailers put together window displays and signs to create enticing storefronts, engage customers via social media and send printed ads through the mail. If they don’t, they’re forced to spend time and energy on additional marketing strategies to recruit the next batch of new customers. Unattended Loyalty . Dialing Up the Display.

Retail 162

Retail social media Mobile User Experience 162

PYMNTS

JANUARY 21, 2021

The pandemic has driven consumers to make the bulk of their purchases online, leading many businesses and retailers to struggle with securing their digital infrastructures and payments processes while managing floods of orders. retailers have digital oversights that leave them vulnerable to attacks. Debit And The Fraud Catch .

Fraud 148

Fraud Strategy Study Cards 148

PYMNTS

DECEMBER 30, 2020

Marg ERP, an India-based FinTech connecting small businesses to inventory management, accounting and enterprise resource planning (ERP) technology, has announced a partnership initiative to expand its SMB financial services footprint. Reports in the Financial Express said on Monday (Dec. Reports in the Financial Express said on Monday (Dec.

Strategy 175

Strategy Big Data Fintech Management 175

PYMNTS

JULY 19, 2019

Iconic brick-and-mortar retailers are sometimes reinvented, and return to the world of retail with smaller-format concepts. Tru Kids has entered into a joint venture with the software-powered experiential retailer b8ta to offer a new store experience with curated toys in “highly immersive, smaller-format spaces.”.

Retail 150

Retail US New York United States 150

PYMNTS

AUGUST 13, 2020

Retail has been among the sectors most dramatically impacted by the pandemic, though it’s impossible to paint the industry with a broad brush. With widespread furloughs and a growing wave of bankruptcies , many retailers were hit hard. “Flexibility and agility are the common factors among the retail winners,” said Orr. .

Capital 277

Capital Retail Strategy Management 277

PYMNTS

MARCH 13, 2020

Retailers thus cannot shrug off the brick-and-mortar shopping experience as a lost cause. Each of these three distinct shopping channels offers its own benefits to today’s customers, and retailers need to coordinate them seamlessly to keep consumers’ attention in this competitive space. Visual Search: The Next Retail Battlegrou nd.

Strategy 179

Strategy Millennials Retail Mobile 179

PYMNTS

DECEMBER 28, 2020

The dreaded returns season has hit retail with a predictable but painful thud. In fact, forward-thinking retailers are looking at the return process as a chance to create a positive customer experience. In fact, forward-thinking retailers are looking at the return process as a chance to create a positive customer experience.

Customer Experience 216

Customer Experience Retail America Branding 216

PYMNTS

JANUARY 24, 2019

Before consumers started to trade brick-and-mortar shopping experiences for eCommerce websites, retailers could bring customers through their doors with window displays. According to the PYMNTS Virtual Reality In Retail Report , there are expected to be 100 million AR/VR headset users by 2022.

Retail 204

Retail Training New York City Technology 204

PYMNTS

DECEMBER 26, 2019

No anti-fraud strategy is completely effective across channels, however, and therein lies the issue. Fifty-four percent of retailers believe they do not have such teams in place, meaning they are due for security strategy upgrades. The same rules apply to the fraud decisioning tools that retailers employ.

Fraud 130

Fraud Strategy Tools Security 130

Abrigo

OCTOBER 20, 2020

The banking industry has faced many challenges in 2020, from transitioning to CECL, managing Paycheck Protection Program loans, and navigating an unprecedented economic recession. More than 500 banking professionals across the country gathered for a two-day 2020 ThinkBIG: Manage Risk. Plan for new technology and innovations.

Management 195

Management Lending Community Strategy 195

PYMNTS

NOVEMBER 6, 2018

6) that it has acquired StopLift Checkout Vision Systems, an intelligent computer vision system, to combat theft in the retail business. In addition to creating new value for our retail customers around the world, StopLift’s fraud detection technology will be a key enabler of our frictionless commerce product strategy.”.

Retail 144

Retail Fraud Massachusetts Technology 144

PYMNTS

JUNE 10, 2019

Oracle has announced new enhancements for its Retail Brand Compliance Management Cloud Service , which will enable retailers to monitor the integrity of their materials and end products. The biggest names in grocery rely on Oracle Retail Brand Compliance to meet these expectations, while protecting their customers and brands.”

Compliance 115

Compliance Retail Branding Analytics 115

PYMNTS

MARCH 12, 2020

For retailers looking at stockouts, empty stores and the worst still to come, talk of recovery might seem premature. Retailers should first understand that the most stress is likely being placed on front-line employees and, if applicable, customer service reps. “All things must pass,” as George Harrison said.

Retail 131

Retail Resources America Software 131

PYMNTS

OCTOBER 15, 2020

Herrick expects that ReplyBuy and Airship will create a holistic ecosystem, allowing retailers to use its engagement technology to acquire customers and then use conversational commerce to retain them and grow their value. The retailer attributes much of its success to highly personalized, targeted mobile messages using push notifications.

Retail 188

Retail Technology Branding Mobile 188

PYMNTS

NOVEMBER 10, 2016

WBR Digital and eTail just released a new benchmarking report on retail omnichannel adoption. The report is based on the responses of 98 executives from multiple sectors — specialty retail, stand apparel, high-end fashion and more — who are all leaders in either multichannel, pure-play, in-store only or other types of retail.

Retail 175

Retail Report Strategy Customer Experience 175

PYMNTS

MAY 31, 2019

The chief operating officer of Goldman Sachs said the bank is working on a digital money management tool in an attempt to attract more customers from Main Street, according to a report by Reuters. “We Management is targeting growth in the U.S. of aggregate retail deposits of $10 billion annually.

Management 162

Management New York Tools Conference 162

PYMNTS

OCTOBER 5, 2020

Speaking with PYMNTS, Porter explored which industries have been struggling the most with delayed payments, and the opportunity for factoring to play a role in companies' broader working capital strategies as they seek solutions for their cash flow conundrums. The Big-Box Struggle.

Strategy 143

Strategy Payments Capital Tools 143

Bank Innovation

DECEMBER 16, 2019

With its mixture of personal finance management tools, savings features and remodeled branches, Virgin Money is aiming for […]. The brand released a new current account for U.K. customers last week, the first product launched by the bank since it was acquired by CYBG in 2018.

Strategy 243

Strategy Community Tools Branding 243

PYMNTS

NOVEMBER 24, 2020

With brands everywhere rushing to either revamp existing channels or launch new ones, the line between traditional retail and direct-to-consumer (D2C) sites is not only getting blurred, but it’s raising questions about whether this trend is a short-term reflexive phenomenon or the start of a long-term strategic realignment.

Retail 157

Retail Branding Analytics Resources 157