PYMNTS

FEBRUARY 28, 2019

They must also excel at securely handling payments and personal data, while recommending services at the right moment to enhance transactions along the way. Platforms need to pay careful attention to fraud across dozens of markets, meaning the ability to detect and manage fraud will only become more crucial as the sharing economy grows.

Payments 183

Payments User Experience Training Case Study 183

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. Both banks and regulators are re-examining how exactly SCA will affect the financial ecosystem.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

NOVEMBER 17, 2020

“As we continue to focus on enabling digital payments beyond our traditional Corporate Cards, we are investing in solutions to improve the buyer and supplier experience and help solve common B2B payment-related pain points,” said Daniel Brachfeld , vice president for supply chain solutions at American Express. 16) press release.

Payments 144

Payments User Experience Software Risk Management 144

Abrigo

FEBRUARY 8, 2022

Takeaway 2 NBFIs should ensure their AML programs are sound and pass the scrutiny of FinCEN and their primary regulators. Branch networks and banking hours have been replaced with mobile banking and user experience as important decision criteria in choosing financial relationships. Competing with Banks. BSA/AML Officer Required.

Compliance 195

Compliance Training Regulation Fraud 195

PYMNTS

JULY 22, 2020

Brex , the San Francisco financial technology startup, is offering FDIC insurance on its no-fee cash management account, the company announced Wednesday (July 22). Her role will include legal and compliance oversight including the company affiliate, Brex Treasury LLC, a Securities and Exchange-registered broker-dealer.

FDIC 166

FDIC Kansas City San Francisco Missouri 166

PYMNTS

DECEMBER 29, 2020

Whether it’s simple online purchases or banking, or more complex areas like cryptocurrency or money laundering, Trevor Wingert , a senior know your customer (KYC) and anti-fraud solutions consultant for GeoGuard , told PYMNTS that rapidly changing use cases and technology highlight gaps in the current security approaches being used.

Fraud 270

Fraud Compliance cryptocurrency Security 270

Cisco

FEBRUARY 10, 2022

Throughout the pandemic, financial services firms have been prioritizing health and safety of their employees by implementing hybrid work while abiding by guidelines and regulations. SECURE – being secure by design, private by default. MANAGED – delivering modern infrastructure, frictionless administration.

Security 149

Security Operations Guidelines User Experience 149

PYMNTS

JANUARY 31, 2018

That’s a metaphor, of sorts, and a caution for treasury management professionals as they navigate their swivel chairs, swiveling between spreadsheets on their desks, computer screens on desktops and even apps on their phones and tablets. No, that’s not secure’; or, ‘No, there’s no easy way to integrate these systems.’”

Management 116

Management Data social media System 116

PYMNTS

JULY 17, 2019

PSPs (payment service providers) and issuers are up-to-date on the regulations tied to SCA, because they are the ones ultimately on the hook if they are not compliant. The cost of compliance has also been a potential barrier for many merchants, which has motivated some to partner with third parties to meet compliance regulations.

Retail 162

Retail User Experience Compliance Regulation 162

CB Insights

DECEMBER 15, 2020

Change has been long overdue for the wealth management industry, which is facing growing competition, outdated legacy tech , thinning margins , and an aging client base. Digitization will be crucial for wealth managers looking to capture or retain this generation of clients. Source: Deloitte. Source: Bloomberg.

Management 87

Management Fintech Industry Trends 87

PYMNTS

JANUARY 22, 2020

For others, like NatWest and Sabre , that means collaborating on corporate card products that augment the end-user experience. Below, PYMNTS examines the latest in commercial card innovation, regulation and disruption. NY Labor Department Secures Payroll Card Win. Visa, Sabre Pair For Virtual Travel Cards.

Cards 131

Cards New York Lending Strategy 131

PYMNTS

JANUARY 25, 2021

Last week marked the third anniversary of PSD2 , the regulation that launched open banking in the U.K. Building on top of the open banking infrastructure, PayDirect is a new payment method that enables companies to take online payments in a highly secure way, and also pay out to customers through the same rails. and Europe.

Online 300

Online Meeting Payments Cards 300

Insights on Business

MARCH 26, 2018

At IBM Think, the premier business and technology conference, the main theme is “mankind + machine,” and during the Wednesday morning session with Ian Hurst and Sarah Diamond, IBM General Managers of Banking and Financial Markets, and Naresh Vyas, Royal Bank of Scotland Head of Solutions, that theme was on full display. Lastly, Ms.

User Experience 135

User Experience Compliance Maine Regulation 135

PYMNTS

MARCH 8, 2019

Because of these new regulations, however, businesses of all types are seeing their relationships with their customers change. But we saw that when there was a clear gain for customers — in this case, having that frictionless experience — people are willing to go through and share their data with you.”.

Lending 135

Lending Data Security Regulation 135

Bobsguide

APRIL 13, 2022

Dubai, UAE – April 13, 2022 – Finastra today announced that Banque Misr, the second largest national bank in Egypt with international presence, has selected Fusion Trade Innovation and Fusion Corporate Channels to digitalize its trade finance services and provide a premium user experience. EMEA PR Manager. T +44 (0)7552 865009.

Regional 113

Regional Innovation User Experience Software 113

PYMNTS

FEBRUARY 27, 2020

Such data sharing and partnerships enable service providers to augment their products for better user experiences, and increasingly, small businesses aren’t keeping quiet about their demands for richer banking services. Enfuce Tackles Fraud In Open Banking.

Fintech 192

Fintech Fraud Data Lending 192

Insights on Business

FEBRUARY 13, 2019

In today’s rapidly changing business environment, managing responsiveness and the proliferation of regulations and IT systems, as well as rapidly expanding volumes and data variety, has become a high stakes balancing act. Implementing next-gen integrated GRC to manage risk and regulatory challenges with ease.

User Experience 79

User Experience Compliance Risk Management Training 79

FICO

JANUARY 7, 2021

Here are the 5 most popular 2020 posts on decision management. #1. Make superheroes of your business users: By putting the right tools in place, business users can quickly become self-sufficient in managing analytics, rules, and strategies. How Do You Improve Supply Chain Resiliency?

Management 52

Management Analytics Strategy Data 52

Independent Banker

NOVEMBER 30, 2022

Super apps, or apps that aggregate online or mobile user experiences into one central location, have taken off globally. billion users. But with these benefits come newfound threats, chiefly in the form of data privacy and security. and its impact on data security. By Colleen Morrison.

Community Bank 91

Community Bank Community Maryland Data 91

Insights on Business

NOVEMBER 12, 2018

Today, governance, risk and compliance (GRC) is being transformed by not only rapidly-evolving regulatory standards and growing costs of non-compliance, but also by the clear and present need for greater GRC adoption/engagement – by the first line of defense – while delivering added value by empowering business users.

Compliance 107

Compliance Technology User Experience Analytics 107

PYMNTS

DECEMBER 26, 2016

Here is the response from Sarah Clark, general manager, identity, Mitek … Payments 2016: The Year Mobile, Biometrics And Trust Converged. and also meet the growing ID verification requirements under ant-money laundering (AML) regulations.

Mobile 109

Mobile Payments eBook User Experience 109

PYMNTS

SEPTEMBER 24, 2019

The bumpy road cryptos face under scrutiny from regulators (we’re looking at you, Libra ) was a springboard into a larger discussion between Zac Cohen, general manager at Trulioo , and Karen Webster on the challenges FIs and others face when deploying new technologies. Identities, in turn, must be secured, verified and reusable.

Innovation 182

Innovation Fraud Technology Security 182

PYMNTS

MAY 30, 2018

Jing’s only stipulation around these partnerships was that they must meet a level of innovation sufficient to deliver value to end users — providing secure, convenient and efficient financial services for business customers, and driving improvements for consumers in online and offline payment service environments. Ant’s Plans.

Risk Management 100

Risk Management Fintech User Experience Management 100

South State Correspondent

MAY 18, 2023

Led by our Chief Data Architect and SVP of Digital Strategy , the effort was a lesson in how to be more innovative and work together to achieve the sole goal of the customer experience. At this session, one of the rules was that you could not worry about constraints – You can’t mention budget, regulation, risk, or capabilities.

US 195

US Training Examples Data 195

PYMNTS

JUNE 25, 2019

The ways banks approach these relationships and develop new products is rapidly changing as PSD2 solidifies its grip in the EU, according to Markos Zachariadis, associate professor of management and information systems at Warwick Business School. That means banks are still tasked with keeping fraudsters out of the ecosystem.

Fintech 122

Fintech Customer Experience Data User Experience 122

PYMNTS

JANUARY 31, 2018

In an interview with PYMNTS, Reinhard Hochrieser, director of Product Management at Jumio , said that a few prominent statistics come to light here. And this has a significant impact to the user base as well, as more information is needed.”. Time is a factor, perhaps not surprisingly.

Online 153

Online Security Course Mobile 153

Cisco

AUGUST 31, 2020

It’s exciting to see how Cisco is building the most powerful, innovative, and secure operational platform to enable enterprises, including those in highly regulated industries like financial services, to move confidently to the cloud.

Las Vegas 77

Las Vegas User Experience Industry Conference 77

Accenture

JANUARY 26, 2017

.” Having taken great pride in their well-manicured and protected payments systems, many bankers are now receiving similar advice when it comes to government regulations intended to prise open the value chain to make payments more competitive. Read the report. So how can banks learn to love these weeds of competitive disruption?

Payments 150

Payments Innovation User Experience System 150

Accenture

JANUARY 26, 2017

.” Having taken great pride in their well-manicured and protected payments systems, many bankers are now receiving similar advice when it comes to government regulations intended to prise open the value chain to make payments more competitive. Read the report. So how can banks learn to love these weeds of competitive disruption?

Payments 150

Payments Innovation User Experience System 150

FICO

SEPTEMBER 29, 2022

It’s a route to ensuring they consistently design digital offers around the customer to continually create trust, security, and far better experiences. It drives a ‘just-in-time’ mindset towards delivering greater security with real-time, fully risk-aware and pinpoint-perfect customer acquisition offers.

Analytics 52

Analytics Data Risk Management Customer Experience 52

PYMNTS

APRIL 30, 2018

trillion; on security-related hardware, software and services at 10 percent a year from a 2018 base of $91.4 IBM’s management team described its blockchain developer toolkit as another way to make it easier for innovators to “stand up” blockchain networks. A month later, a new management team was put in place to rebuild the business.

Fintech 183

Fintech blockchain Lending Digital Banking 183

Gonzobanker

JANUARY 17, 2020

Banks are most afraid of big tech, just when these players face regulation. However, between anti-trust regulations, algorithm investigations and states focused on privacy (e.g., However, these businesses are increasingly run by next-generation managers who want a more digital customer experience.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

PYMNTS

JULY 24, 2019

As Karen Webster observed in a PYMNTS interview with Zac Cohen, general manager of Trulioo , the lines blur, with roles as competitor and collaborator melting away and — perhaps for banks, and for Big Tech, giving rise for inspiration to do better? Big Tech is good at promoting, designing and improving the user experience, he said.

Digital Banking 160

Digital Banking UX Online Innovation 160

PYMNTS

DECEMBER 2, 2019

Rosen said Commerce Venture’s approach was borne out of the reality that there’s a continuous need for the more-entrenched financial services and payment players to keep up with best-in-class user experiences, processes and interfaces. It’s not a one-sided relationship, though.

Capital 127

Capital Innovation User Experience Payments 127

FICO

DECEMBER 20, 2022

Vice President, Product Management. As FIs have more customers using more forms of digital payments, defending against the dizzying array of scams will be crucial to their customer experiences, and potentially required for regulatory compliance. Buy-Now-Pay-Later Will Win on Customer Experience but Needs Enhanced Security.

Fraud 52

Fraud Payments South Carolina Compliance 52

Cisco

MAY 29, 2019

But, when it really comes down to it, how can banks, saddled with regulations and security challenges, compete with the experiences offered by customer-obsessed tech powerhouses and agile fintechs? The potential cost of a poor user experience for mobile banking is high. And when it isn’t?

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

OCTOBER 2, 2018

This would seem to be a favorable time for digital products and services that emphasize privacy and data security. The big tech firms are trying to make sure they have a major say in whatever comes next for data privacy and regulation. Many of the apps that do exist are clunky and difficult to use; user experience needs to improve.”

Data 189

Data Online Google social media 189