PYMNTS

MARCH 14, 2017

billion by 2023, with the growing demand for mobile-based features, such as online payments, and the preference for smartphone or tablet usage boosting the market’s growth. The availability of game-changing features, such as enhanced user experience and mobility, will impact positively on mobile POS terminals’ market size.

Retail 164

Retail Mobile Marketing Samsung 164

PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. Eighty percent said providing a positive digital customer experience (CX) was a “challenge” as a result of the pandemic.

Retail 144

Retail Customer Experience social media User Experience 144

Bank Innovation

MAY 23, 2019

Scotiabank launched its new app on Tuesday morning with a simplified user experience that includes the ability to transfer money between accounts, manage peer-to-peer payments, bill payments and a new slide-to-pay feature. The bank examined user […].

User Experience 170

User Experience Mobile Management Payments 170

PYMNTS

DECEMBER 3, 2020

While FinTech innovators continue to drive competition with a focus on product functionality and an optimal end user experience, businesses are often forced to use outdated tools, according to Frank Dux , managing director of CoCoNet. The Drive To Upgrade. Connectivity Is Key.

User Experience 264

User Experience Fintech Innovation Technology 264

PYMNTS

JULY 28, 2020

The collaboration promises to accelerate Mastercard Labs, the financial services company’s research and development arm that is dedicated to bringing payment solutions to market quicker. Earlier this year, Michael Miebach , Mastercard’s chief product officer, told PYMNTS that there is no use in fighting the evolution of payments.

Payments 168

Payments Innovation User Experience Cards 168

PYMNTS

JULY 3, 2019

On the heels of its Canadian launch last year, Adyen announced the addition of Interac Debit on Mobile for in-browser and in-app as a payment method for Canadian merchants. AVP Retail Payments Nader Henin said that the company was excited to work with Adyen, which has a strong record of quickly bringing brands to market.

Mobile 138

Mobile Payments Apple Google 138

PYMNTS

JUNE 4, 2019

Visa and Natixis Payments have launched Xpollens, a complete white label “Payments in a Box” service for retailers, corporations and Fintechs. Xpollens helps organizations integrate the whole range of payment services, from cards to instant payments, according to a press release.

Payments 115

Payments User Experience Cards Fintech 115

PYMNTS

MARCH 9, 2020

Aside from the funny name, technically it’s a digital architecture that separates the back end and front end of a retail website to optimize search results, customer experience and the purchase journey. The search page would be populated with retailers. The retail list is specific to that type of apparel.

Retail 208

Retail User Experience Study UX 208

PYMNTS

JUNE 2, 2016

Just about a decade ago, the checkout process at a retail shop was pretty simple — customers would wait in line to give their purchases to the cashier, who stood at a fixed point in the store, and then pay using cash or a credit card. Sometimes that’s being behind a counter and ringing up a sale and that’s a great experience.

Retail 100

Retail Software User Experience Payments 100

Payments Source

DECEMBER 7, 2017

Establishing trust, especially when it comes to online payments, is critical. People need to feel secure and confident that their personal boundaries won’t be crossed or their information misused, writes Rik van't Hof, director of product management front-end for Ingenico e-commerce.

User Experience 63

User Experience Online Security Management 63

PYMNTS

JUNE 22, 2020

A business expanding into Mexico would then be faced with the question of which payment methods it should adopt to cater to its Mexican customers. Ensuring seamless payments between buyers and sellers is a core part of that experience. Global Reach, Local Payments Solutions.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. And of those 500 users, 38 percent said card usage is driven by how much cash they have on hand; another 25 percent said their choice to use plastic is driven by the rewards that come with those chosen payment methods. credit cards, 1.3

Retail 137

Retail UX Cards Branding 137

PYMNTS

JULY 3, 2019

On the heels of its Canadian launch last year, Adyen announced the addition of Interac Debit on Mobile for in-browser and in-app as a payment method for Canadian merchants. AVP Retail Payments Nader Henin said that the company was excited to work with Adyen, which has a strong record of quickly bringing brands to market.

Mobile 108

Mobile Payments Apple Google 108

PYMNTS

NOVEMBER 19, 2020

Google’s Caesar Sengupta , general manager of payments, and Josh Woodward , director of product management, said the revamp aids visibility, streamlines transactions and lets users track a trail of payments. And 88 percent said they’d had a “consistently positive user experience” with NFC contactless technologies.

Google 254

Google Mobile Apple Survey 254

PYMNTS

APRIL 23, 2018

Brick-and-mortar retail has spent the last decade building bridges to the digital world so a new generation of digital consumers can move fluidly between them. What’s been largely left behind, however, is a payments experience that moves just as seamlessly between those worlds. Samsung Pay Inc. More Ways to Pay On and Offline.

Samsung 167

Samsung Payments Retail Cards 167

PYMNTS

OCTOBER 29, 2020

Firms around the globe have been expanding their digital shopping and payment options to meet the consumer demand for digital commerce. This rapid expansion has created an unprecedented need for merchants to optimize their payment operations in a way that is cost-effective and has the potential to enhance user experience.

Payments 109

Payments Analysis Operations Resources 109

PYMNTS

DECEMBER 19, 2018

19) that it is supplying Intesa Sanpaolo, the Italian bank, with what it said is the first Mastercard biometric contactless payment card. Gemalto said that will provide a fast and convenient user experience to a more advanced cardholder authentication. Digital security company Gemalto announced Wednesday (Dec.

Cards 148

Cards Payments User Experience Security 148

PYMNTS

JUNE 4, 2019

Visa and Currencycloud, an enterprise-class payments platform, announced on Tuesday (June 4) a partnership to drive more innovation in cross-border and travel payments. It will also offer customers the ability to better manage travel abroad via improved visibility and control of money.

Payments 139

Payments Charlotte User Experience Innovation 139

PYMNTS

MARCH 4, 2020

The digital transformation across any number of verticals — from retail to healthcare — has fostered a consumer mindset that demands deep engagement, speed and convenience. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management.

User Experience 203

User Experience Data Fintech System 203

PYMNTS

JANUARY 29, 2019

The problem, according to Uplift President Rob Soderbery , is that travel is a complex business, particularly when it comes to payments, which have turned many innovators away. trillion leisure travel market is ripe for the same kind of digital lending options that have emerged in other parts of the retail ecosystem.

Payments 151

Payments Hawaii Innovation Lending 151

PYMNTS

MAY 20, 2020

This is a difficult time to be an entrepreneur — the retail landscape is shifting under our feet, and the old way of doing things no longer works,” Shopify said in a statement. Dubbed “Reunite,” it gave attendees a glimpse into updates and new products designed to help entrepreneurs boost profits.

Tools 253

Tools User Experience ATM Cards 253

PYMNTS

DECEMBER 4, 2018

Loyalty has come a long way in the payments realm, from the days when strict terms of rewards programs were more frustrating than enticing for consumers. That comes as digital payments are entering the mainstream, driven by technology and demographics. When it comes to a loyalty program, it’s all about a good user experience.

Payments 191

Payments Millennials Cards Course 191

PYMNTS

MARCH 9, 2017

Burkhart will be one of many innovator CEOs on Innovation Project’s The Future Meets The Present Right Now: Can Retail Keep Pace? panel next week in Cambridge when the greatest payments show on Earth kicks off. Now Recurly as a business works to help with that activity goal by helping retailers set up and run subscription services.

Retail 101

Retail How To User Experience Innovation 101

Payments Source

JANUARY 16, 2019

Local payment methods cater to the technology and user-experience needs of specific regions, says Steve Villegas, vice president of partner management at PPRO.

User Experience 63

User Experience Regional Payments Management 63

Bank Innovation

OCTOBER 5, 2018

One of the biggest impediments for banks in acing customer service and user experience is being unable to seamlessly manage cross-product, cross-channel interactions. Trust […].

America 150

America User Experience Mobile Management 150

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. The banks signing on to the new offering include marquee names such as Goldman Sachs, Barclays and Citigroup.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

JULY 16, 2019

As such, the European Banking Authority (EBA) has announced extensions for retailers that may require more time to comply. These extensions will only be granted to a select few retailers, however. Deep Dive: Retailers Brace For SCA’s Downsides. About the Tracker.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

JULY 30, 2020

The Salt Lake City payment processing platform has joined with Plaid, a Visa subsidiary based in San Francisco, that builds financial technology platforms to connect bank accounts and initiate automated clearing house (ACH) transfers. businesses paying millions of 1099 or contract workers, Galileo said.

San Francisco 159

San Francisco User Experience Cards Customer Experience 159

CB Insights

DECEMBER 15, 2020

Change has been long overdue for the wealth management industry, which is facing growing competition, outdated legacy tech , thinning margins , and an aging client base. Digitization will be crucial for wealth managers looking to capture or retain this generation of clients. Source: Deloitte. Source: Bloomberg.

Management 87

Management Fintech Industry Trends 87

PYMNTS

JULY 3, 2019

Founded in 2018, Joko’s loyalty program already works with dozens of major retailers including McDonald’s, Uber, Starbucks, Zara and more. Instead, the user is notified after their purchase and can check their points in the app, trading them for gift cards to several retailers or converting them into charitable donations.

Cards 135

Cards Fintech Retail User Experience 135

PYMNTS

APRIL 24, 2020

COVID-19 has closed bank and credit union (CU) branches across the United States, sending the demand for digital banking solutions soaring as consumers hop online to manage their finances from home. In this regard, CUs are well-positioned to meet their members’ demands for digital payments services. percent and 72.5

Data 187

Data Innovation Digital Banking Meeting 187

Perficient

JANUARY 16, 2023

It was a 1970s version of a retailer offering a financial product – credit, to enable sales and, if mom didn’t pay the charge in full at the end of the month, increase profits on the transaction via charging interest.

blockchain 275

blockchain Software Customer Experience Strategy 275

PYMNTS

DECEMBER 4, 2017

This time of year has been no different for these seven startups, all of which have launched new products and features, fielded new investor funding, upped the security ante and, in the spirit of the holidays, generally worked toward payments peace on Earth. Why can’t all these payment platforms just get along? NXT-ID/FitPay.

Payments 112

Payments Risk Management Data Branding 112

PYMNTS

AUGUST 15, 2019

Japan, in the last several years, has been something of a puzzle among mobile payments watchers around the world. It would seem if any group of consumers was ever primed for mobile payments ignition — it would be Japanese consumers. It’s the market that should ignite but stubbornly refuses to. PayPay And Signs Of Mobile Acceleration.

Mobile 154

Mobile Payments National Marketing 154

PYMNTS

OCTOBER 5, 2020

This new software expands the user experience and expands digital capabilities of ATMs,” said Frank Hauck , president and general manager, NCR Corporation , in a statement. “In In the future of banking, we see the ATM becoming a dynamic, digital, self-service platform on which banks can deploy new services quickly.”.

ATM 158

ATM Atlanta Software User Experience 158

PYMNTS

OCTOBER 8, 2020

But the pandemic-inspired shift to digital commerce has raised consumer expectations for seamless simplicity in multichannel journeys and pressured retailers slower to enter the world of omnichannel to work double-time to catch up. . Any retailer who wants the sale will need enough speed to bounce along with them. . she said. .

Customer Experience 160

Customer Experience Branding Video Data 160

PYMNTS

AUGUST 23, 2019

Online marketplaces for everything from retail goods to travel services to hospitality need to ensure a quick and easy way for both buyers and sellers to transact with each other— or risk losing both sides to a waiting host of competitors. Around the Payments And The Platform E conomy.

Millennials 165

Millennials Trends Meeting social media 165