PYMNTS

JULY 17, 2019

The second Payment Services Directive ( PSD2 ) groundwork laid out in 2016 is about to come to fruition in a few months – Sept. The deadline is looming for merchants and payments providers to comply with new requirements for authenticating online payments in Europe. 14, 2019, to be exact. To some degree.

Retail 162

Retail User Experience Compliance Regulation 162

PYMNTS

APRIL 4, 2019

Out of the haze of uncertainty emerged a new mobile network, and from the new mobile network came new retail applications and experiences, all taking advantage of the faster speed of the technology, and the potential to reduce friction. 5G Retail Deal. 5G Retail Deal. VR Retail Growth.

Retail 177

Retail Mobile Course Branding 177

PYMNTS

APRIL 17, 2019

The race to 5G retail is on. The new, faster mobile network technology is a big part of the plans for many commerce and payments operators, even though specific use cases have been only slowly emerging as the technology and the devices to support it are deployed. 5G Retail Plans.

Retail 199

Retail Apple Samsung Conference 199

PYMNTS

DECEMBER 31, 2020

percent made voice-assisted purchases while shopping for groceries or retail goods in the last 24 hours. 35 percent of retail businesses have experienced an increase in demand. Accelerating The Real-Time Payments Demand Curve: What Banks Need To Know About What Consumers Want And Need. 31 percent bank via app.

Data 277

Data Innovation Payments Millennials 277

PYMNTS

JULY 31, 2019

Smartphone shipments for Samsung increased in the second quarter of 2019, the company said in its latest earnings report , thanks to retail sales of its mid-level models. Samsung’s earnings provide a glimpse into the intersection of retail and mobile. can now accept Samsung Pay for in-app payments. trillion won ($47.4

Samsung 139

Samsung Retail Mobile User Experience 139

PYMNTS

JANUARY 14, 2019

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a 160-year old retailer and a $34 billion kick in the stomach to the retail sector to get everyone’s attention. retailer, Sears, which found itself standing at Chapter 7’s front door.

Retail 198

Retail Online Mobile Data 198

PYMNTS

AUGUST 13, 2020

PAAY has rolled out a partner platform to let merchants and payment providers implement and track EMV 3DS, a standard that aims to help prevent unauthorized card-not-present (CNP) transactions, throughout different merchant accounts. Gluck, a 25-year veteran in the emerging payments space, led teams at Mastercard before joining PAAY.

Technology 248

Technology User Experience Fraud Comparison 248

PYMNTS

OCTOBER 18, 2019

Mastercard is collaborating with four eCommerce retailers — WHSmith.co.uk, Funky Pigeon, Cult Pens and The Card Gallery — to offer the Pay by Bank app to online shoppers, Mastercard announced in a press release on Friday (Oct. ’s Faster Payments service to give users the option of paying for goods with their bank account.

Retail 116

Retail User Experience ATM Security 116

PYMNTS

MARCH 14, 2017

billion by 2023, with the growing demand for mobile-based features, such as online payments, and the preference for smartphone or tablet usage boosting the market’s growth. The availability of game-changing features, such as enhanced user experience and mobility, will impact positively on mobile POS terminals’ market size.

Retail 164

Retail Mobile Marketing Samsung 164

PYMNTS

MAY 28, 2020

But when it comes to the digital customer experience, retailers are playing catch-up. The issue is critical as retailers either move online or put more effort behind their eCommerce capabilities. Eighty percent said providing a positive digital customer experience (CX) was a “challenge” as a result of the pandemic.

Retail 144

Retail Customer Experience social media User Experience 144

Payments Source

SEPTEMBER 11, 2019

Researching how pain points make consumers work harder can fix payment execution, says UJET's Anand Janefalkar.

User Experience 85

User Experience Payments Retail 85

PYMNTS

DECEMBER 18, 2019

You can count on at least one thing for retail in 2020: Things will get much more personal. Dynamic Yield now enables more than 300 brands in six continents, spanning retail, gaming, finance, travel and publishing. Dynamic Yield now enables more than 300 brands in six continents, spanning retail, gaming, finance, travel and publishing.

Retail 131

Retail Tools User Experience Technology 131

Payments Source

SEPTEMBER 6, 2019

Mobile payments speed and convenience is more than an abstraction, and needs to be quantified, says UJET's Anand Janefalkar.

User Experience 75

User Experience Mobile Payments Retail 75

PYMNTS

JANUARY 9, 2020

Consumers have always influenced how payment methods evolve – stretching back centuries to the barter system, and extending, now, into the digital age. And as payments are done in bits and bytes, across all manner of use cases, consumers prize convenience and personalization. In the webinar scheduled for Jan.

Payments 151

Payments Case Study User Experience Millennials 151

Bobsguide

JUNE 25, 2017

Technological and digital progresses have brought deep changes to the retail industry in recent years. Users currently demand high service levels, frictionless user experiences and one-click payments. This is especially true in today’s multichannel, always-connected, hypercompetitive consumer.

Retail 76

Retail User Experience Industry Technology 76

PYMNTS

OCTOBER 20, 2020

Since the start of the COVID-19 pandemic, retailers, business leaders and consumers have all been trying to wrap their heads around the shifts in retail and payments. One thing holds true for the changing scop of payments and FinTech: Businesses and consumers alike need to prepare for the continued, swift shift to mobile.

Survey 218

Survey Mobile Retail User Experience 218

PYMNTS

NOVEMBER 27, 2020

From restaurants to the farthest reaches of retail, rapid digitization is making the best of the COVID-19 mess while setting up conditions for an elevated set of future payments experiences. Payment innovations are essential in supporting the restaurants adapting to their customers’ evolving needs during this unprecedented time.

Survey 277

Survey Innovation Online Retail 277

PYMNTS

JULY 3, 2019

On the heels of its Canadian launch last year, Adyen announced the addition of Interac Debit on Mobile for in-browser and in-app as a payment method for Canadian merchants. AVP Retail Payments Nader Henin said that the company was excited to work with Adyen, which has a strong record of quickly bringing brands to market.

Mobile 138

Mobile Payments Apple Google 138

PYMNTS

DECEMBER 3, 2020

While FinTech innovators continue to drive competition with a focus on product functionality and an optimal end user experience, businesses are often forced to use outdated tools, according to Frank Dux , managing director of CoCoNet. The Drive To Upgrade. Connectivity Is Key.

User Experience 264

User Experience Fintech Innovation Technology 264

PYMNTS

MARCH 9, 2020

Aside from the funny name, technically it’s a digital architecture that separates the back end and front end of a retail website to optimize search results, customer experience and the purchase journey. The search page would be populated with retailers. The retail list is specific to that type of apparel.

Retail 208

Retail User Experience Study UX 208

PYMNTS

JUNE 29, 2017

The payments industry has increasingly grown more complex over the last decade. From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Out of the $22.049 trillion in total retail sales around the world in 2016, eCommerce makes up $1.915 trillion, or 8.7

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

JULY 28, 2020

The collaboration promises to accelerate Mastercard Labs, the financial services company’s research and development arm that is dedicated to bringing payment solutions to market quicker. Earlier this year, Michael Miebach , Mastercard’s chief product officer, told PYMNTS that there is no use in fighting the evolution of payments.

Payments 168

Payments Innovation User Experience Cards 168

PYMNTS

JUNE 22, 2020

A business expanding into Mexico would then be faced with the question of which payment methods it should adopt to cater to its Mexican customers. Ensuring seamless payments between buyers and sellers is a core part of that experience. Global Reach, Local Payments Solutions.

Strategy 230

Strategy Payments America Examples 230

PYMNTS

JUNE 4, 2019

Visa and Natixis Payments have launched Xpollens, a complete white label “Payments in a Box” service for retailers, corporations and Fintechs. Xpollens helps organizations integrate the whole range of payment services, from cards to instant payments, according to a press release.

Payments 115

Payments User Experience Cards Fintech 115

Payments Source

DECEMBER 12, 2017

Financial services organizations increasingly need an unwavering commitment to customer experience in order to compete, or the competitor down the street will do it first, writes Chris Millner, a principal of financial technology and a payments consultant at North Highland.

User Experience 63

User Experience Customer Experience Financial Technology Technology 63

Payments Source

NOVEMBER 16, 2017

So, as they continue to embrace frictionless experiences, merchants are under mounting pressure to deliver or risk losing out, writes Joseph Daly, COO of North American Payment Processing for Paysafe. Merchants’ fates are inextricably linked to what customers want.

User Experience 63

User Experience Payments Mobile Retail 63

PYMNTS

JUNE 2, 2016

Just about a decade ago, the checkout process at a retail shop was pretty simple — customers would wait in line to give their purchases to the cashier, who stood at a fixed point in the store, and then pay using cash or a credit card. Sometimes that’s being behind a counter and ringing up a sale and that’s a great experience.

Retail 100

Retail Software User Experience Payments 100

Bank Innovation

MAY 23, 2019

Scotiabank launched its new app on Tuesday morning with a simplified user experience that includes the ability to transfer money between accounts, manage peer-to-peer payments, bill payments and a new slide-to-pay feature. The bank examined user […].

User Experience 170

User Experience Mobile Management Payments 170

PYMNTS

APRIL 23, 2018

Brick-and-mortar retail has spent the last decade building bridges to the digital world so a new generation of digital consumers can move fluidly between them. What’s been largely left behind, however, is a payments experience that moves just as seamlessly between those worlds. Samsung Pay Inc. More Ways to Pay On and Offline.

Samsung 167

Samsung Payments Retail Cards 167

PYMNTS

JUNE 17, 2016

It’s a question that USA Technologies, a leader in digitizing payments for unattended retail , wanted answered with respect to the use of mobile payments to buy goodies in vending machines. As they say, survey says … it does … and for a very particular mobile payments provider: Apple Pay. Go Mobile (Payments), Get Sticky.

Apple 100

Apple Retail Study Louisiana 100

PYMNTS

FEBRUARY 2, 2021

In Pakistan, and elsewhere, the stars are aligning for greater use of digital banking and payments to improve financial inclusion. QR codes and even peer-t0-peer (P2P) options are gaining favor, especially for smaller retailers. Issuing plays a critical role too — as Webster stated, users need secure credentials in place to transact.

Mobile 235

Mobile Payments System User Experience 235

PYMNTS

JANUARY 3, 2017

Retail is a dog-eat-dog world, operating at times on the thinnest of margins. And of those 500 users, 38 percent said card usage is driven by how much cash they have on hand; another 25 percent said their choice to use plastic is driven by the rewards that come with those chosen payment methods. credit cards, 1.3

Retail 137

Retail UX Cards Branding 137

Payments Source

DECEMBER 7, 2017

Establishing trust, especially when it comes to online payments, is critical. People need to feel secure and confident that their personal boundaries won’t be crossed or their information misused, writes Rik van't Hof, director of product management front-end for Ingenico e-commerce.

User Experience 63

User Experience Online Security Management 63

PYMNTS

JULY 3, 2019

On the heels of its Canadian launch last year, Adyen announced the addition of Interac Debit on Mobile for in-browser and in-app as a payment method for Canadian merchants. AVP Retail Payments Nader Henin said that the company was excited to work with Adyen, which has a strong record of quickly bringing brands to market.

Mobile 108

Mobile Payments Apple Google 108

PYMNTS

NOVEMBER 13, 2018

As the world — and the world of payment and commerce — ready themselves for the deployment of 5G mobile technology, the healthcare industry is anticipating the likely changes, some of which will involve wearables and billing. retailers, according to Adobe Digital Insights. 5G Healthcare. 5G and Wearables.

Payments 158

Payments Mobile Technology User Experience 158

PYMNTS

MARCH 17, 2017

Sometimes all it takes is a new way of looking at things to open up a world of possibilities — at least, that’s what retailers investing in augmented reality (AR) and virtual reality (VR) believe. Meanwhile, other industry projections show that more than 800 million AR apps for retailers will be downloaded by consumers by 2019.

Retail 102

Retail Online Technology National 102

Accenture

OCTOBER 18, 2019

For many consumers and businesses around the world making payments is still hard and time consuming. But increasingly payments are becoming instant, invisible, and free (IIF) and are disappearing into the background as an enablement tool that we don’t even notice. The 240 banking payments executives we talked to recently see this, too.

Industry 150

Industry Payments Survey User Experience 150