Management Operations US UX 
Jack Henry
APRIL 9, 2014
In the early 1990’s, the owner of the small commercial bank where I served as the Data Processing Officer decided to shake things up a bit by removing a relatively popular head of operations and replacing him with the Vice President of Marketing. He looked at us. In software circles, UX (User Experience) is the new buzzword.
Perficient
JULY 20, 2020
We tune out ambient noises like traffic or chatter around us so we can focus on the task at hand. What are marketing personas versus UX personas? They’re useful when buying an email list or building a large targeted campaign. UX personas have a real name – John, Simone, Anita – so that you build a relationship with them.
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South State Correspondent
JANUARY 23, 2023
How Bankers Will Use This Amazing Tool Bankers can use ChatGPT in various ways to improve their productivity, operations, and customer experience. Here are some recent prompts that saved us a material amount of time: Design a lightning bolt icon for a loan sweep product. How should I pitch treasury management services?
Gonzobanker
OCTOBER 6, 2023
Being on a zombie core doesn’t have to end in an apocalypse, as long as you know how to manage the system – and the vendor. They’re not alone; the core system landscape is littered with platforms still in use but with no hope of reanimation. Staff Attrition. Are you somewhere in between?
FICO
JANUARY 11, 2022
You need to establish a learning culture where you can rethink the way your organization operates. In fact, thoughtfully designed points of friction can be extremely valuable for managing risk and making customers feel safe. Small UX improvements (like real-time address lookup) can have a big impact on customer experience.
CB Insights
AUGUST 2, 2018
This strategy makes sense, as younger clients are most open to trying new fintech products: about 60% of US bank customers say they are willing to try a financial product from a tech firm they already use, and that number rises to 73% for customers aged 18 — 34. ux to help target existing clients. How the products work.
Perficient
JANUARY 21, 2021
We don’t see our clients as different from us. For example, when we began working with one of our long-term customers, a product manager told me, “With other offshore delivery teams, it felt like they were either working for us , or we were working for them. Effective client participation. We’re all part of a unique team.
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