PYMNTS

JUNE 22, 2020

How Customer Reviews Provide Lifeblood To Restaurant Operations. An escalating dependence on technology has made search results and review services like Yelp primary guides for valuable user feedback — with 90 percent of consumers reporting in January that they researched reviews before selecting restaurants.

Operations 156

Operations social media Online Survey 156

PYMNTS

SEPTEMBER 29, 2020

The pain points that accounts receivable (AR) teams most commonly experience can be boiled down to three underlying and related problems: continued reliance on manual AR management practices, and the resulting lack of speed and high operating costs associated with managing receivables.

Data 303

Data Innovation Survey Management 303

Abrigo

DECEMBER 28, 2016

Aside from the accounting firm’s staff, technology likely represents the area where a firm has made its biggest investments over the years, so it makes sense that technology considerations should be included in discussions about possible mergers or acquisitions. Whitman, CPA, president and CEO of Whitman Business Advisors LLC.

Technology 186

Technology Software eBook Operations 186

Abrigo

OCTOBER 10, 2023

Last year's 2022 Loan Review Survey by Abrigo found these four common challenges in effective loan review. Learn what other banks are doing to manage. With a centralized platform for managing tasks, tracking progress becomes intuitive. Loan review issues include staffing challenges and training.

Training 195

Training Survey Resources Software 195

Abrigo

OCTOBER 10, 2023

Last year's 2022 Loan Review Survey by Abrigo found these four common challenges in effective loan review. Learn what other banks are doing to manage. With a centralized platform for managing tasks, tracking progress becomes intuitive. Loan review issues include staffing challenges and training.

Training 195

Training Survey Resources Software 195

PYMNTS

AUGUST 17, 2020

And operations still using manual accounts payable (AP) methods are really rethinking things. “A A recent survey found that 38 percent of companies reported implementing AP automations this year, a greater share than the 24 percent who said the same in 2019. Reassuring Signals And Positive Attitudes.

Management 153

Management Survey Tools Study 153

Accenture

JULY 8, 2019

Some of the most pressing are around the technology, tools and data needed across the front, middle and back office to help relationship managers (RMs) meet SMEs’ rising expectations. Make the wrong calls, and your RMs may be hamstrung by inappropriate technology—undermining your position in the marketplace.

Tools 150

Tools Management Customer Experience Technology 150

PYMNTS

MAY 19, 2020

Voice assistant technology already had an audience even before the coronavirus outbreak gave it a big boost, as it has now radically reshaped consumer habits and preferences on a global scale. According to our survey data, 38.1 Another 41.8 percent of Generation X consumers have made the switch. Another 30.3 Another 30.3

Technology 205

Technology Millennials Retail Report 205

PYMNTS

JANUARY 28, 2019

The report explores how companies in G20 nations are preparing for risks related to technological disruption, regulation and cybersecurity. “More must be done to ensure sufficient infrastructure and processes are in place to proactively manage business threats in 2019.”

Management 145

Management Risk Management Survey Security 145

PYMNTS

JANUARY 30, 2020

When it comes to solutions, the latest Workforce Spend Playbook , a collaboration between PYMNTS and Bento for Business , is a compilation of the best spend management approaches currently available. Weddings and events are another sector experimenting with card-based spend management efforts. Tax Time, and Time as a Commodity.

Management 130

Management Las Vegas Cards Taxes 130

Abrigo

DECEMBER 22, 2023

You might also like this resource, Abrigo's "2022 Loan Review Benchmark Survey Results." Takeaway 2 The top lending and credit blog posts focused on the benefits of banking technology, interest rate management, and developing risk ratings. They’ve also focused on managing interest rate risk in a rising rate environment.

Lending 221

Lending Risk Management Community Management 221

PYMNTS

FEBRUARY 4, 2019

“But as they grow, they are being stretched by operational issues and manual processes.” ” Technology can “level the playing field” for small businesses to compete, Priest added, though another recent survey revealed that SMBs often struggle to use technology to its full advantage.

Technology 130

Technology Analytics Survey Community 130

PYMNTS

APRIL 29, 2020

Banks have not faced issues in fulfilling their obligations to their various customers, Caldeira said, and technology has not proved a hindrance to meeting demand as businesses and individuals look for increased assistance in navigating a new reality of digitally delivered financial services. For them, the transition has been seamless.”.

Technology 142

Technology System Meeting Resources 142

PYMNTS

DECEMBER 14, 2020

Massachusetts Mutual Life Insurance Company (MassMutual) has agreed with Stone Ridge Asset Management , which has over $10 billion in assets under management (AUM), for MassMutual to acquire FinTech registered investment advisor (RIA) platform Flourish , according to a press release.

Massachusetts 229

Massachusetts Fintech Survey User Experience 229

Abrigo

FEBRUARY 23, 2022

A recent survey by Abrigo found that 87 percent of banks surveyed are working to win more small business loans in 2022. Another option is to make small business lending more efficient and borrower-friendly so that the financial institution can win, process, and manage more loans without big increases in staffing or other expenses.

How To 195

How To Lending Software Survey 195

South State Correspondent

MARCH 14, 2024

This all compares to about a 40%+ return invested in improving processes (loan, branch, cash management, etc.) In comparison, investments in new technology or new business lines pale in comparison to other strategic investments due to the time and effort it takes to get a business line off the ground.

Innovation 195

Innovation Strategy Capital Comparison 195

Perficient

JANUARY 11, 2021

The brands that can operate with speed and agility win in this environment. Managing a mobile product is about researching new ideas, iterating quickly, and using those learnings to move in the right direction. You can start making changes today to manage your mobile app as a mobile product and adapt to this new reality. .

Mobile 502

Mobile Strategy US Management 502

FICO

DECEMBER 16, 2019

The Communications Fraud Control Association (CFCA) recently released the findings from its Global Telecom Fraud Survey. Fraud teams operate with lean structures. The majority are still using primarily rules-based fraud management systems, with just 6% using AI and machine learning. of respondents.

Survey 52

Survey Fraud Cyber Security Compliance 52

PYMNTS

JUNE 13, 2018

Microsoft and human resources management company ADP are partnering for a holistic business management solution that combines financial and human capital data analytics, the companies recently announced. added 178,000 jobs from April to May, slightly down from the 190,000 job gains estimated by economists surveyed by Bloomberg.

Management 124

Management Data Resources Taxes 124

PYMNTS

NOVEMBER 9, 2017

But new research from treasury management firm Kyriba suggests treasurers and CFOs are falling short in delivering on some of the top priorities of the corporate board. More than a third (36 percent) of survey respondents said fraud monitoring and risk mitigation are the areas in which CFOs are most falling short. The Data Connection.

Risk Management 107

Risk Management Fraud Management Survey 107

Insights on Business

JULY 17, 2019

Those who are closest to operational risk – the first line of defense, or “1LoD” – may be working with outdated and inadequate tools. In an April 2019 survey conducted by Risk.net , IBM examined how financial firms are looking at adoption of next-generation governance, risk and compliance solutions to bridge these issues.

User Experience 79

User Experience Tools Survey Risk Management 79

PYMNTS

SEPTEMBER 18, 2020

To that end, joint research between PYMNTS and Visa , in a study titled Marketplaces as Retail’s New Front Door , found that 60 percent of surveyed businesses that are not currently using online marketplaces would like to do so. Roughly 27 percent of surveyed firms report waits of between three to five days.

Online 354

Online Survey Maine Study 354

PYMNTS

FEBRUARY 24, 2020

These firms are finding that managing both systems in the cloud offers the flexibility and security needed to streamline invoicing and cut costs, while keeping operations running as smoothly and accurately as possible. Businesses want fast, convenient and cost-effective financial management systems.

Software 223

Software Fraud System Survey 223

Perficient

SEPTEMBER 18, 2020

This commissioned Forrester Consulting study includes the results from a survey of more than 200 supply chain professionals to gain insights on how intelligent order management and automated supply chains are being utilized throughout US companies. Curious About Our Findings? Curious About Our Findings? Download the study today.

Study 348

Study Management Maine Survey 348

PYMNTS

APRIL 12, 2017

According to the data, more than a third of SMEs surveyed in the first quarter of 2017 reported growth over the past year, and nearly half said they were planning to grow. Managing global supplier payments is a time-consuming, risk-prone and arduous task,” warned PayStream Advisors Research Associate Anna Barnett in a statement.

Survey 101

Survey Analysis Payments Management 101

Abrigo

JANUARY 18, 2017

As anyone advising business owners knows, clients are often so busy with day-to-day operations and management that they find it tough to gain a big-picture view of certain financial aspects, such as cash flow. SCORE , a nonprofit association that helps small businesses in partnership with the U.S.

Technology 150

Technology Cards Software Payments 150

PYMNTS

DECEMBER 18, 2018

Technology may be enabling automation in small business (SMB) accounting and financial management, but rather than cutting out the need for human accountants in the field, this tech disruption is supporting a change in the profession. Recently, several technology firms have done just that.

Management 134

Management Fintech Tools Technology 134

Abrigo

MAY 24, 2016

Did you know that many of the daily maintenance and management activities in your firm can be handled more effectively with technology? Sageworks recently hosted a webinar to review some of the technologies that can help accounting and valuation firms tackle everyday challenges, and the replay is available here.

Technology 150

Technology social media Software Leadership 150

PYMNTS

FEBRUARY 15, 2017

small businesses are losing billions of dollars every year because they aren’t properly managing company cash flow, a new survey finds. billion every year, collectively, because they spend so much time managing company finances like invoices, employee expenses and financial forecasting. Reports Tuesday (Feb. 14) said U.K.

Management 109

Management Survey Company Innovation 109

PYMNTS

MARCH 22, 2017

Freshbooks VP of Strategy Matthew Baker highlighted these findings in a chat with PYMNTS to weave through the research and sound off on some of the survey results that most caught his attention. It’s a large responsibility, but as Freshbooks’ survey found, many small business owners are learning how to operate with a trial-and-error mindset.

Survey 102

Survey Lending Resources Report 102

PYMNTS

MAY 10, 2016

“We stand on the brink of a technological revolution that will fundamentally alter the way we live, work and relate to one another,” wrote World Economic Forum Founder and Executive Chairman Klaus Schwab in an article published last January. Siemens refers to this emerging strategy of the CFO as intelligent financial management.

Industry 100

Industry Management Survey Resources 100

PYMNTS

DECEMBER 15, 2020

The good news, however, is that two-thirds of firms are cognizant of these issues and are actively moving away from manual processes, planning instead to embrace new technological solutions to upgrade their accounts receivable (AR) processes for more efficiency, speed and lower fees. We also found that 44.4

Study 277

Study Payments Maine Technology 277

Abrigo

FEBRUARY 27, 2020

Abrigo's Business Lending Readiness Survey found many processes stymie those efforts. Digital technology standardizes and automates many of the tasks causing the biggest headaches and delays for lenders and credit analysts. Survey: Repetitive data entry common. Another 9% of respondents said turnaround is 8 weeks or longer.

Lending 243

Lending Survey Data System 243

PYMNTS

OCTOBER 17, 2018

Corporate treasurers have said they’re interested in a slew of cutting-edge FinTech solutions that experts believe will disrupt financial business management. There is a strong correlation between adoption of these technologies and recognition of the tools’ positive impact on efficiency.

Fintech 177

Fintech Survey Analytics Tools 177

PYMNTS

AUGUST 24, 2016

Exaggerated claims on expense reports are challenging businesses’ ability to manage employee spend — and their own. The data also highlights how both employees and their managers are to blame for inaccuracies and fraud. The data also found their managers are in on the issue. Enterprise Chris Baker in a statement.

Management 100

Management Report Fraud Analysis 100

PYMNTS

SEPTEMBER 3, 2020

Some QSRs’ already-thin operating margins have been stretched beyond the breaking point as budget-conscious consumers shy away from eating out, forcing the eateries to declare bankruptcy. This is leading to growing interest in technologies, such as artificial intelligence (AI), that can ease customers’ interactions with expanded online menus.

Management 130

Management System Millennials Study 130

PYMNTS

SEPTEMBER 15, 2020

With payment innovators looking to migrate B2B payments away from paper, a growing number of payment rails and technologies are helping to ease the pain of the shift. are increasingly linking into the real-time payments infrastructure of the RTP network, according to a new survey by The Clearing House.

blockchain 264

blockchain Payments Survey Technology 264