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Citizens Bank sees digital mortgage tools as a way to expand relationships

Bank Innovation

Citizens Bank is generating one-third of its mortgage applications online, thanks to a suite of tools the company rolled early this year and a partnership with San Francisco-based fintech firm Blend.

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Technology Considerations in Commercial Lending Transformations

Gonzobanker

As many community banks focus on growing their commercial lending businesses, many are embarking on transformation initiatives to improve their capabilities and competitiveness. The Importance of the User Experience. Consumerizing the commercial customer experience—i.e.,

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Mobile Order-Ahead Sector Goes All-In On AI

PYMNTS

AI tools can even be integrated into digital menu boards to display offerings that are informed by customers’ ordering histories, for example.”. That’s the level of digital engagement users now expect from MOA. I believe AI is the future of the restaurant sector, and it will help [us] run smoother, sell more and be more profitable.”.

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How PSD2 Is Changing Lending In The UK

PYMNTS

The company was one of the first to partake in the open banking ecosystem and, according to Baclin, maintaining top-notch security was high priority as it worked toward a more seamless user experience.

Lending 135
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Amid Blockchain And Robotics Hype, Corporate Lenders Still Start With The Cloud

PYMNTS

It’s not only for consumers, though: Alternative lending firm Kabbage recently found that mobile lending is on the rise among small businesses, with a more than 360 percent increase in the number of SMB loans accessed via mobile device between April 2014 and February 2018.

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How To Ensure Community Banks Aren’t Left Behind In The Digitization Revolution

PYMNTS

He pointed to small business lending operations as one example of this balancing act. The alternative, however, is to stick with processes and tools that have been in place for decades. Signs Of Open Banking. “My guess is, if you went to 100 community banks, maybe five would know how to describe open banking,” said Rigsby.

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Where Credit Unions Invest To Get The Best ROI

PYMNTS

Most CUs strive to delive r a simple, personalized user experience. This means providing solutions that enhance the banking experience regardless of which channel members use to interact with the CU. Auto lending is also getting an upgrade in the CU market.