PYMNTS

APRIL 17, 2019

The race to 5G retail is on. Recent news out of Asia serves as solid foreshadowing of how 5G could enhance retail in the coming few years. 5G Retail Plans. South Korea’s SK Telecom and retail conglomerate Shinsegae Group have joined forces on 5G retail, for instance. That’s not to count out the U.S.

Retail 199

Retail Apple Samsung Conference 199

PYMNTS

NOVEMBER 27, 2020

From restaurants to the farthest reaches of retail, rapid digitization is making the best of the COVID-19 mess while setting up conditions for an elevated set of future payments experiences. Payment innovations are essential in supporting the restaurants adapting to their customers’ evolving needs during this unprecedented time.

Survey 277

Survey Innovation Online Retail 277

PYMNTS

AUGUST 13, 2020

PAAY said its EMV 3DS offering lets merchants decrease chargeback costs, bolster authorization rates and maintain compliance as they provide an easy as well as frictionless experience for users. The company reports that retailers selling through eCommerce are experiencing record sales numbers, but fraud rates are also on the uptick.

Technology 248

Technology User Experience Fraud Comparison 248

PYMNTS

OCTOBER 30, 2019

The 5G mobile network technology revolution is on, and you can bet that retail will be one of the places where this all plays out. They are betting that the emergence of the latest generation of wireless technology will power innovation from smart homes to automated factories. As the debut of 5G devices supercharges demand, Apple Inc.

Retail 100

Retail Apple Analysis Mobile 100

PYMNTS

JANUARY 8, 2021

The year 2020 meant big changes for retailers that had primarily defined themselves by physical interaction as brick-and-mortar merchants were forced to adapt to an eCommerce-focused world as their best option for holding on to their now homebound customer base. SMBS Outpaced Top Retailers When It Came To Innovation Adoption .

Retail 261

Retail Online Mobile Customer Experience 261

PYMNTS

JANUARY 15, 2019

In the digital age, quick-service restaurants (QSRs) can use all sorts of technology to improve the customer ordering experience. From in-store kiosks to mobile apps, new innovations are giving diners the chance to ditch the line and order through other channels. Last February, it was reported that Yum! percent of customers.

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

JANUARY 22, 2018

More important, perhaps, than the innovations they made on behalf of their more famous lead players, was how their contributions accelerated those innovations’ time to market. Innovation in payments and commerce has an unsung hero, too. And who will influence how innovation happens. That was then.

Innovation 135

Innovation Online Branding El Paso 135

PYMNTS

MAY 20, 2019

As 5G deployments start, retailers and other companies and organizations around the world are striving to find what works. According to the report, the “goBox will make a facial recognition scan to identify the customer before they open the door of the refrigerator. A recent report also says the U.S.

Retail 142

Retail Mobile Conference Groups 142

Bank Innovation

JANUARY 14, 2019

Mobile and digital users grew at Citigroup last quarter, with mobile growth outpacing overall digital growth, the bank reported today. The message in the earnings numbers released today is that mobile continues to outshine digital in terms of growth, and is the future of banking technology and user experience.

Mobile 170

Mobile Online User Experience Technology 170

PYMNTS

SEPTEMBER 22, 2020

The shift has been so dramatic that IRI , the go-to sales tracking resource for the CPG business, this week added two new reports to its roster specifically aimed at eCommerce sales. Many CPG companies like Pepsi and Heinz have launched limited but innovative D2C programs.

Company 140

Company Capital Resources Retail 140

PYMNTS

NOVEMBER 19, 2020

consumers now make purchases within retailer apps — a significant jump from the 21 percent who did so pre-pandemic. PYMNTS and PayPal surveyed approximately 2,400 consumers in September, finding that a majority (57 percent) reported that merchants’ digital payment offerings impacted their willingness to shop in certain stores.

Google 254

Google Mobile Apple Survey 254

Perficient

AUGUST 4, 2020

Many apps and mobile websites try to duplicate the web experience, which results in a poor and inefficient experience, with frustrated users who choose not to use those applications on their mobile devices. Just having technology is only half the solution; for mobile, the user experience is vital.

Mobile 352

Mobile Management Retail User Experience 352

PYMNTS

NOVEMBER 21, 2019

As retailers and payment service providers look for what might be their best 5G edges, clarity is emerging about the pace of the global rollout of that new and faster mobile network technology. As Reuters reported this week (Nov. Retail and 5G. Retailers are also getting ready for the coming 5G revolution.

Mobile 100

Mobile Apple Samsung Retail 100

Celent Banking

DECEMBER 1, 2014

Kudos to TD for taking a leap here in an effort to innovate and try something new. The Canadian mobile landscape has been pretty quiet, with the most recent “innovation” being the launch of mobile remote deposit capture by some of the banks. Moven has a keen focus on the user experience.

User Experience 173

User Experience Mobile Innovation United States 173

PYMNTS

DECEMBER 2, 2019

As a result, last month, the company reported a $6.5 In the face of such funding, it has become difficult for the ecosystem at large to separate tech innovators from those that are but a next-generation façade of a traditional business model. There’s a continuous need, too, for tech innovators to find distribution.

Capital 127

Capital Innovation User Experience Payments 127

Payments Source

DECEMBER 19, 2017

Amazon reported that the Amazon Echo Dot was the best-selling item on Amazon on Black Friday, meaning millions of households are likely to be setting up their new Echo on Christmas morning, writes Scott Hess, vice president of user experience, consulting and innovation at Fiserv.

User Experience 69

User Experience Innovation Report Retail 69

PYMNTS

MARCH 24, 2016

If Nordstrom is looking to strengthen its eCommerce capabilities, the retailer certainly looked to the right place in a recent hire. In announcing Srinivasan’s hiring, shares CSA, Nordstrom highlighted its new CTO’s experience developing “highly innovative customer-focused outcomes” and cloud expertise.

User Experience 100

User Experience Retail Software Technology 100

PYMNTS

FEBRUARY 7, 2020

We have deep dives into eCommerce checkout features, as well as a report on Visa interchange rates and Gaana ’s music service in India. Report: Visa Eyes Biggest Interchange Fee Revamp In A Decade. Stripe Powers Digital, In-Store Payments For Lightspeed Retail, Restaurant Customers. Trackers and Reports. and Canada.

Google 123

Google Retail United States Online 123

PYMNTS

NOVEMBER 30, 2018

According to reports , the Coinmine One (which costs $799), created by Farbood Nivi, allows users to pick a cryptocurrency to mine, then run it on the built-in CPU and GPU. The company has teamed up with Foxconn to produce the phones, which will sell for a retail price of $999.

blockchain 136

blockchain Bitcoin cryptocurrency FDIC 136

PYMNTS

OCTOBER 30, 2019

The company reportedly aims to ship over 200 million handsets next year after putting forward more than four new iPhone models with the possible inclusion of 4G models, 5G models and a successor to the budget iPhone SE device, Bloomberg reported, citing an unnamed source. . expects iPhone sales to return to growth next year. inch screen.

Apple 101

Apple Samsung User Experience Security 101

PYMNTS

JUNE 29, 2017

From credit card companies to retailers and consumers, there are many key stakeholders in the commerce process, both on and offline. Without proper payment processes in place, it’s likely that the entire retail ecosystem would either grind to a halt or favor one side over another. Is true streamlining possible?

Payments 143

Payments Retail Branding User Experience 143

PYMNTS

JANUARY 29, 2019

Unlike most of the other big-ticket purchases in a consumer’s life, where cutting-edge options for financing abound, innovations in the travel market have been far fewer. trillion leisure travel market is ripe for the same kind of digital lending options that have emerged in other parts of the retail ecosystem.

Payments 151

Payments Hawaii Innovation Lending 151

PYMNTS

JUNE 13, 2017

We already know that Snap seeks to innovate with the camera and claims to have changed the social media user experience. Following up on its venture into wearables last year, Snap has reportedly been working on a sequel to its video-enabled Spectacles glasses.

social media 102

social media User Experience Video Software 102

PYMNTS

SEPTEMBER 2, 2016

Although more and more retailers are dabbling in new technology trends — hello, virtual reality shopping — consumers might not actually get the benefits of these advancements due to a problem that’s been facing the World Wide Web almost since its inception: slow internet connections.

Samsung 101

Samsung Chicago User Experience Retail 101

PYMNTS

MAY 26, 2016

Retail chain Best Buy is betting big on customer service to keep its stores busy and beat competition from the likes of Amazon. The company is also revamping its customer outreach with a legion of tech support specialists who provide on-site support to around 5 million homes, Fortune reported. The company reportedly saw a 3.5

Minnesota 101

Minnesota User Experience Retail Apple 101

PYMNTS

JANUARY 26, 2018

While most players in the world of digital retail have felt the sting of the “Amazon Effect,” extreme discount retailers, or “dollar stores,” have remained mostly immune to the onslaught thus far. Retail experts — who, like Silicon Valley, have long ignored the extreme discount shoppers — are starting to reconsider.

Los Angeles 122

Los Angeles Retail User Experience New York 122

PYMNTS

DECEMBER 3, 2019

Though commercial card innovation has recently hit an acceleration point, there is still plenty of room for progress. A recent report from J.D. “Business credit card issuers are doing a great job with relationship-building, getting the formula right on dedicated account management, customized reporting and digital tools.

Cards 101

Cards Innovation Tools Study 101

PYMNTS

JANUARY 17, 2018

The traditional strategy of handing an employee a corporate card, hoping they make responsible purchases and depending on accurate expense reports has evolved into a market that embraces automation, artificial intelligence, mobility and an array of card products, from P-cards to virtual numbers.

Fintech 187

Fintech Data Cards Innovation 187

PYMNTS

AUGUST 1, 2019

52 percent: Share of FIs that will concentrate on user experience over the next three years. 30 percent: Share of American consumers who report having used Mobile Card Services. billion: Amount of money FinTechs raised globally in 2018, according to Visa’s figures.

User Experience 115

User Experience Course Data Fintech 115

PYMNTS

JULY 29, 2020

Fitness equipment maker Tempo , whose home workout systems retail for nearly $2,000, has seen its valuation hit $250 million amid a massive surge in interest as the pandemic shut down brick-and-mortar gyms. Reports of potential coronavirus outbreaks centered around gyms aren’t helping.

Exercises 157

Exercises San Francisco Community User Experience 157

PYMNTS

APRIL 7, 2017

Amazon recently focused a bit of attention on smoothing out one of the rougher patches marring user experience and accessibility. Amazon recently fixed an early point of friction: the requirement that users enable Alexa’s skills via smartphone or web browser before they can use them. Here’s what we mean.

Google 101

Google User Experience Apple Retail 101

CB Insights

MARCH 8, 2018

Digital banking startups — or challenger banks — have gained traction over the past few years by bringing retail banking services mobile. We define challenger banks as fintech companies leveraging technology and software to digitize and streamline retail banking. As of February 2018, Revolut reports it has 1.5M First Name.

Retail 78

Retail Digital Banking Fintech Regulation 78

PYMNTS

APRIL 30, 2018

It’s a thought that was triggered recently after reading and reflecting on recent developments across three innovations heralded as FinTech’s poster children — disruptors out to change the world and eat the proverbial lunches of incumbents they say are too big and too unmotivated to change. Blockchain. Marketplace lending. Digital banks.

Fintech 183

Fintech blockchain Lending Digital Banking 183

Banking 2020

JANUARY 15, 2015

The retail banking industry has seen major changes occurring in the industry over the last few years with the adoption of mobile banking, the rise to prominence of the millennial demographic, narrowing margins, stagnant top line revenues, the future of the branch and continued regulatory changes. Payment disruption and innovation.

Retail 40

Retail Trends Millennials Mobile 40

PYMNTS

FEBRUARY 4, 2019

While most people don’t report having a deeply felt affection for furniture shopping, Rob Royer’s background is a little different from most people. The plan from our perspective was to create a user experience online first that would enable shoppers to easily customize a piece,” said Royer.

San Francisco 101

San Francisco Branding Austin Customer Experience 101

PYMNTS

APRIL 22, 2016

The venture capital world lit up last week with reports that B2B tech startups are now seeing increased funding, raising money at a faster pace than B2C startups. Unfortunately, for the world of B2B payments, those B2B startups seem to be serving more of the retail crowd.

Capital 100

Capital Security Software User Experience 100

PYMNTS

FEBRUARY 4, 2019

While most people don’t report having a deeply felt affection for furniture shopping, Rob Royer’s background makes him a little different from most people. The plan from our perspective was to create a user experience online first that would enable shoppers to easily customize a piece,” said Royer.

San Francisco 122

San Francisco Branding Austin Customer Experience 122