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How To Do Better Against National Bank Lending Competition

South State Correspondent

Unfortunately, banking is challenging to study, and some banks inadvertently ignore their significant competitors. Many existing community bank customers and prospects are also national bank customers. There are now many online, nationally-focused lenders that are capable of an entire virtual relationship.

National 195
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The Buyers: Studying Chinese Consumers’ Online Interactions

PYMNTS

When it comes to the ramifications for the retail industry, a Deloitte study found that 56 cents of every dollar spent in retail stores today is influenced by digital interactions. For the Chinese buyer in particular, social media engagement and online shopping activities takes on a unique avenue. In 2015 alone, McKinsey & Co.

Study 119
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What Innovators Can Learn From Netflix

PYMNTS

But the one thing that might work is taking a page from the innovation playbook that Netflix seems to have written and followed over the last 22 years. A combination of forces — Netflix’s own content and technology innovations and advances in hardware and software — helped them consistently attract more eyeballs.

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Banks can take cues from challengers on digital customer acquisition: Gartner

Bank Innovation

While large banks may not feel threatened by personal finance apps or digital-only challengers, they can learn from them on the digital onboarding front, a recent Gartner study observed. It examined 1,200 data […].

Regional 273
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How QSRs Are Driving Retail Innovation Via Emerging Tech

PYMNTS

Retail innovation comes from various places – and for the new decade, that includes quick-service restaurants (QSRs), the site of massive technological change. According to a new study from the National Restaurant Association and Technomic, 22 percent of consumers used kiosk ordering last year. Contactless Payments.

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Today In How We Eat: Troubled Times And New Innovations

PYMNTS

Here are some the latest developments: Study: New COVID Restrictions Could Permanently Close A Third Of US Restaurants. The National Restaurant Association called October’s sales decline a “troubling sign for the industry.” Which, in turn, has made more restaurateurs discover more novel approaches to serving their customers.

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Amazon Pay’s Gauthier: No One Can Predict Retail’s Future, So Innovate Around What Won’t Change

PYMNTS

Gauthier said studies show that consumers have what’s called a “decision-making budget” — how much energy they can put toward making decisions — but COVID-19 is pushing that to the limit. “We Should I leverage the online capabilities?’ — taxes that budget,” Gauthier said. Should I buy this car?’” Should I send my kids to school or not?