PYMNTS

DECEMBER 10, 2020

This month’s Deep Dive examines how mobile and contactless payment options are poised to reshape the corporate payments ecosystem as well as how virtual cards can help businesses adapt their operations to the digital-first payments ecosystem that has emerged. . However, the pandemic is marking a major turning point for payments innovation.

Operations 192

Operations Payments Cards Mobile 192

Insights on Business

JULY 17, 2019

In the current complex regulatory environment (see Figure 1), and with growing costs associated with reporting, Know Your Customer (KYC), sanctions and the like, it is important to have effective and user-friendly governance, risk and compliance (GRC) tools that staff will readily adopt and use. Another is a low touch, zero training model.

User Experience 79

User Experience Tools Survey Risk Management 79

PYMNTS

JULY 2, 2020

Although CU members want innovation in member loyalty and rewards, most credit unions are not delivering these programs up to the desired standards. Credit union members’ high expectations when it comes to loyalty innovation do not necessarily make or break their banking relationships. Loyalty Innovation Strategies .

Innovation 155

Innovation Branding Tools Innovation Strategies 155

Perficient

JUNE 17, 2020

This has never been more critical, as our clients continually need to adapt and innovate rapidly to meet today’s unprecedented environment. In the same way, Perficient leverages our more than 1,000 full-time employees in our fully owned and operated global and domestic delivery centers to deliver quality with every client engagement.

Software 617

Software User Experience Meeting Resources 617

PYMNTS

SEPTEMBER 9, 2019

It’s also the start of another football gambling season — one that involves mobile commerce and digital payments, and companies trying to innovate their way to success in this growing field of transactions. One of the ways that these websites are able to differentiate is through user experience. More Innovation.

Innovation 137

Innovation Payments Taxes User Experience 137

Bobsguide

MARCH 23, 2022

Profile: Sponsor of the 6th Digital Integration in Wealth Management Conference, UK. Athens, 23 March 2022: Profile Software , the leading financial solutions provider, sponsors (network partner) the 6th Digital Integration in Wealth Management Conference taking place on 29th – 30th March 2022 in Park Plaza Victoria, in London, UK.

Conference 78

Conference Management Software User Experience 78

ZootBlog

OCTOBER 11, 2016

This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. We covered everything from pain points to fraud and compliance and best practices to manage it all. That is a staggering statistic clearly pointing to a poor user experience.

User Experience 60

User Experience Mobile Data Las Vegas 60

PYMNTS

OCTOBER 18, 2017

Innovation is oxygen in payments. For financial services firms, innovation is spurring speed, killing friction and fostering loyalty among customers. That, itself, begs the question: What is innovation, really? explained there is wide variation in the definition of innovation.

Innovation 140

Innovation Compliance Community Bank Strategy 140

Perficient

SEPTEMBER 15, 2020

And in healthcare – an industry that tends to segment consumers into patient or member experience silos – consumers increasingly expect a seamless, holistic, digital health journey. Today, entire industries such as healthcare, banking, insurance, and business-to-business (B2B) sales are being rewired around customers and end users.

User Experience 427

User Experience Innovation Branding Customer Experience 427

PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. “It’s

User Experience 100

User Experience Digital Banking Customer Experience System 100

PYMNTS

JANUARY 15, 2019

In the digital age, quick-service restaurants (QSRs) can use all sorts of technology to improve the customer ordering experience. From in-store kiosks to mobile apps, new innovations are giving diners the chance to ditch the line and order through other channels. percent of managers view, say, in-store kiosks positively.

Innovation 125

Innovation Mobile Management Branding 125

PYMNTS

MARCH 3, 2020

As part of a broader effort to bring the newest innovations to its operations, the National Bank of Fujairah PJSC (NBF) has teamed with blockchain firm Ripple to enable cross-border payments via the RippleNet platform. The technology allows the bank to tap into Ripple ’s cross-border network and improve its user experience.

Payments 250

Payments blockchain User Experience National 250

PYMNTS

MARCH 24, 2020

Uber, after all, may have dozens of people staffing the payments side of the operations, but smaller firms simply do not have comparable resources. At the end of the day,” said Butler, “what embedded payments allows our customer to do is to create, own and manage their own payments brand.”.

Innovation 141

Innovation Payments Software Customer Experience 141

PYMNTS

DECEMBER 28, 2020

But careful examination of what tech is needed — and where — can result in positive ripple effects that improve operations well beyond the corporate treasury department. Yet within the traditional FIs, it’s been important to push through the inertia that has tempered innovation. Cost is only one consideration.

Payments 215

Payments Innovation Software Fintech 215

PYMNTS

JUNE 6, 2019

Digital services and consulting company Infosys is teaming up with Microsoft to deliver smart buildings and spaces (SB&S) initiatives for construction, architecture, engineering, real estate development and facilities management, according to a release by Infosys. We are energized by this new collaboration with Infosys.

Analytics 134

Analytics Innovation User Experience Operations 134

Cisco

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Digital Strategies 174

Digital Strategies Strategy America Innovation 174

PYMNTS

JULY 1, 2020

Or that, on average, 15 percent of an FI’s annual operating costs go toward maintaining core banking systems that are outmoded? From global customer acquisition efforts to real-time personalization of the user experience to infrastructure technology management, the opportunities are endless.”. It’s true, but not for long.

System 268

System Digital Banking Tools User Experience 268

Cisco

DECEMBER 21, 2020

And best of all, your developers would have time and flexibility to innovate instead of chasing alerts. Streamline your operations: Will you be enabling developers to deploy infrastructure on demand? How will developers manage container platforms across multiple clouds? What KPIs will you use to baseline and measure success?

Customer Experience 99

Customer Experience Innovation Policies Security 99

PYMNTS

OCTOBER 6, 2020

At a time of increased consumer use and acceptance of the new COVID-era digital lifestyle, the pressure is mounting on large, legacy lenders to accelerate their innovations – or become obsolete. unveiled its next generation of operating software for ATMs, designed to integrate the now decades-old cash-dispensing machines into the digital age.

Digital Banking 256

Digital Banking ATM Mobile Atlanta 256

PYMNTS

NOVEMBER 16, 2020

16) to continue helping modernize cloud operations, according to a press release. Marc Huffman , BlackLine's president, chief operating officer and incoming CEO, said the challenges of the pandemic would be enough to force businesses to focus on change. Traditional manual accounting processes are not sustainable.

Analysis 188

Analysis User Experience Risk Management Operations 188

PYMNTS

DECEMBER 29, 2020

There's an opportunity for banks to think about innovation, to modernize current workflows and to leverage some of the innovation that is happening within the FinTech community," he said, noting that the cost of such collaborations should be only one of several factors when considering whether to collaborate, and with whom.

Fintech 308

Fintech Data User Experience Innovation 308

PYMNTS

JANUARY 31, 2018

That’s a metaphor, of sorts, and a caution for treasury management professionals as they navigate their swivel chairs, swiveling between spreadsheets on their desks, computer screens on desktops and even apps on their phones and tablets. But getting the minutiae of the operations requires being backward- and forward-looking.

Management 116

Management Data social media System 116

PYMNTS

NOVEMBER 26, 2019

In recent years, the market has gone from one struggling with high financial illiteracy and limited card acceptance, to a bright spot in Europe for FinTech innovation. Barybin recently took up the position to head the cross-border payments technology company after the Bank of Lithuania halted SatchelPay operations earlier this year.

Compliance 182

Compliance Regulation Fintech Resources 182

PYMNTS

MARCH 11, 2020

The company said it’s currently working with lenders, loan management software and banks on its credit disbursal approach. Innovations in the payments technology space have played a crucial role in driving this evolution. Innovations in the payments technology space have played a crucial role in driving this evolution.

Lending 130

Lending User Experience Capital Innovation 130

PYMNTS

DECEMBER 18, 2020

In the face of the global pandemic, restaurant chains have had to alter their service operations to accommodate social distancing requirements and the new normal as we know it. So, what digital innovations should restaurants use to boost customer engagement and which solutions can help them generate more revenue during this time?

Study 144

Study Mobile User Experience Innovation 144

PYMNTS

DECEMBER 4, 2020

Banking as a Service (BaaS) is poised to change the end user experience of corporates as they navigate the daily challenges of cash flow management, supply chain activity and the need to become digital-first. Looking into the future, everything is about connection, which is available thanks to APIs,” said Dux.

Lending 224

Lending Meeting User Experience Innovation 224

PYMNTS

OCTOBER 29, 2020

The technology conglomerate announced this week a new cloud service to help smaller banks integrate anti-money (AML) laundering protections via its Financial Crime and Compliance Management Cloud Service. Plus, leveraging the cloud to deploy digital banking has allowed us to introduce updates more often and innovate faster.

US 203

US Fintech Tennessee Compliance 203

PYMNTS

APRIL 14, 2020

Legacy accounts receivable (AR) and accounts payable (AP) operations aren’t only inefficient, they’re costly. As AP and AR innovation progresses, FinTechs are also exploring how integrating AP and AR between buyer and supplier can elevate efficiencies and savings even further.

Payments 195

Payments User Experience Operations Technology 195

PYMNTS

FEBRUARY 29, 2016

Just because businesses are interested and willing to adopt payments innovations doesn’t mean it’s going to happen. Other key players in the adoption curve include government entities and financial institutions, says Bottomline Technologies Managing Director of Digital Banking Norm DeLuca. Value Propositions.

Innovation 100

Innovation Fintech Tools Technology 100

PYMNTS

MARCH 20, 2020

with open banking now more than 2 years old, the financial services industry has discovered that unlocking data can have a significant impact on the satisfaction of SMB borrowers, even facilitating easier bank switching for SMBs in search of a better user experience. In the U.K., ” The U.S.’s ’s Open Banking Path.

Lending 233

Lending Data User Experience Fraud 233

Bobsguide

APRIL 13, 2022

Banque Misr extends collaboration with Finastra, selecting Fusion Trade Innovation and Fusion Corporate Channels to boost its offering and attract new customers. Ahmed Essam, Head of Corporate Operations at Banque Misr said, “We selected Finastra due to the efficiency of its solutions and the team’s commitment to our business.

Regional 113

Regional Innovation User Experience Software 113

PYMNTS

JULY 16, 2019

Banks are innovating their application programming interface (API) platforms to allow for more third parties, while online merchants are prepping for a potential loss in revenue due to the security frictions that SCA might bring. For other companies, GDPR is the main concern as they move to expand operations within Europe.

Strategy 188

Strategy social media Regulation Retail 188

PYMNTS

NOVEMBER 23, 2020

According to Wimbish Potter , general manager of SMB payments at Deluxe : “SMBs are the backbone of our country, but [for legacy banks] it's hard … to reach out and say, ‘let me [create] a lending program,’ because they're not seeing the data come in anymore.”. Meanwhile, for many, their primary banking relationships went fallow.

Data 143

Data User Experience Fintech Lending 143

PYMNTS

SEPTEMBER 26, 2019

Corporate spend management platform Vroozi is enabling its corporate users to pay their suppliers from directly within its platform through a partnership with Nvoicepay. 25) that Vroozi’s purchasing and spend management portal will now integrate Vroozi Pay to round out its procure-to-pay offering.

Payments 116

Payments User Experience Analytics Management 116

PYMNTS

FEBRUARY 28, 2019

In the new Payments And The Platform Economy Playbook series, powered by Yapstone , PYMNTS examines the latest developments in the platform economy, and seeks to offer a roadmap for managing risks, optimizing rewards and creating a trusted business environment. Airbnb on Payments, User Friction and Security Challenges in a Global Market.

Payments 183

Payments User Experience Training Case Study 183

FICO

APRIL 26, 2016

For decades, businesses have been leveraging technology to automate large parts of their operations – accounting, manufacturing, supply chains and customer relationships. Today we are introducing a major leap-forward in the practice of prescriptive analytics and decision management.

Analytics 40

Analytics Management Innovation How To 40

PYMNTS

NOVEMBER 12, 2020

Even so, as this week's exploration of bank-FinTech collaborations and open banking initiatives reveals, opportunities to add new revenue streams, improve product offerings and enhance the end-user experience are too promising to ignore. Visa Launches FinTech Collaboration Initiative In Europe.

Fintech 220

Fintech User Experience System Data 220