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Change the bank or change the leadership

Chris Skinner

I’m likely to be blogging about leadership all this week, as that was the theme du jour of our Nordic Finance Innovation meetings in Copenhagen and Oslo last week.

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Current & Future Leaders – Practice Empathy for Effective Leadership

Perficient

We all know the importance of leadership and the responsibility that comes with it. Many skills are important for leadership, but that is not all. So as we begin our exploration, let us first get aligned on leadership. What is Leadership? The Value of Empathetic Leadership. The missing crucial aspect is “EMPATHY.”

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PSCU Taps New Leaders To Advance Products, Innovation

PYMNTS

PSCU has appointed Denise Stevens as senior vice president and chief product officer, while Scott Young will head the product delivery leadership team as vice president of innovation, PSCU announced today (Feb. Stevens will oversee product delivery and management, as well as its innovation teams. Young will report to Stevens. “We

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Best Banking Books To Create The Modern Banker

South State Correspondent

These books span a range of banking topics but emphasize second-order thinking, productivity, building client relationships, and innovation. Within the story are multiple lessons on dealing with the theory of constraints, choosing key performance indicators, organizational dysfunction, management, and leadership.

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NACHA Report: Inaugural Meeting Of API Standardization Industry Group

PYMNTS

National Automated Clearing House Association ( NACHA ) — the Electronic Payments Association — and the Payments Innovation Alliance recently released a summary report from the API Standardization Industry Group’s inaugural meeting, which took place in May.

Meeting 187
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What Did You Expect? Delivering Experiences that Meet Customer Expectations (Part 3 of 3)

Perficient

This includes knowing how your peers and senior leadership perceive said maturity. To promote this kind of alignment, we work with leadership teams to define a vision for digital. Explore our Strategy and Consulting practice to learn how we’re partnering with CX leaders to meet unforeseen challenges and enable change as never before.

Meeting 309
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Charles Potts: Innovation trends for 2023

Independent Banker

Image by Worawut/Adobe By Charles Potts As we turn the page to a new year, the innovation evolution continues. ICBA is leaning into it, bringing its ThinkTECH Accelerator program and innovation efforts in-house to provide community bankers with targeted solutions. The emergence of chief innovation officers or digital strategists.