PYMNTS

DECEMBER 1, 2016

More than one out of four millennials carry less than $5 cash with them. And according to another study, nearly 20 percent of millennials have not used cash in two months. With a fifth of millennials already rarely using cash, it is clear that this is happening relatively rapidly,” said Kalle Marsal, CMO of Mitek.

Millennials 100

Millennials Trends Study Groups 100

PYMNTS

JANUARY 19, 2021

There’s a reason that bank apps and websites ask, “was this information helpful?”. Researchers found that FIs offering “innovative options such as interactive and contextually relevant video content stand to improve engagement and customer experience, especially among younger generations like bridge millennials and millennials.”.

Study 196

Study social media Millennials Retail 196

PYMNTS

JANUARY 14, 2021

More than half of consumers find it difficult to locate relevant information on their banks’ websites, for example, a problem that led many to seek assistance in physical branches. Digital channels are now commonly being used by consumers as another alternative to in-person interactions for accessing useful information.

Video 224

Video social media Millennials Data 224

PYMNTS

AUGUST 14, 2019

Youngsters tend to get all the credit when it comes to being a force that drives retail innovation, and that’s fair enough. New PYMNTS research about mobile commerce and how mobile technology informs the in-store purchasing experience provides fresh evidence for that view. But older consumers shouldn’t be counted out, either.

Innovation 123

Innovation Retail Millennials Mobile 123

PYMNTS

MARCH 4, 2017

Millennials as a generation are probably the most speculated and talked-about generation in human history. More seriously, millennials are increasingly viewed as a generation a bit in peril. Millennials Bowl. As it turns out, millennials love sriracha, yoga pants, Netflix, chilling, Snapchat and bowling. There are 75.4

Millennials 100

Millennials Mobile social media US 100

PYMNTS

DECEMBER 31, 2020

When you look at the spending graphs for millennials at that time, debit was growing at twice the speed of credit, but the average order value was much lower, which correlates with the lower disposable income in the demographic at the time,” Molnar noted. The other is technological innovation. According to J.P.

Innovation 289

Innovation Payments Trends Regulation 289

PYMNTS

JULY 18, 2019

Depending on where you look, the chasm yawns wide when it comes to innovating with new technologies or features. In a PYMNTS interview with Karen Webster, Joe DeRosa, EVP of Global Sales at i2c , discussed the findings of the July 2019 Innovation Readiness Playbook , subtitled “Leveling the Playing Field for Different-Sized FIs.”

Innovation 155

Innovation Study Technology Millennials 155

PYMNTS

DECEMBER 6, 2019

We have a deep dive into Colorado’s digital driver’s license effort and news on Alphabet’s new CEO, as well as data on millennial Black Friday spending. Millennials Were Black Friday’s Big Spenders in 2019. Millennials were the big Black Friday spenders , shelling out an average of $509.50 Top News . operations.

Millennials 101

Millennials Colorado Google Leadership 101

PYMNTS

MAY 29, 2020

We have deep dives on Main Street’s digital shift, ATM innovation and PPP loans. The pandemic has sped up the digital roadmap for everyone in financial services, providing for more innovation in the last few months than had been seen during several years. Innovating The ATM Beyond Cash. The Flaw In Demonizing Big Tech.

Maine 130

Maine ATM Innovation Millennials 130

PYMNTS

APRIL 24, 2017

This week we saw scientists march, the French go to the polls and a $400 high-tech juicer turned out to be an innovation on par with something that everyone already has: their hands. The long-suffering team at American Express has a new headache to handle — losing the love of those millennial customers. Ready to jump in?

Millennials 109

Millennials Cards New York Branding 109

PYMNTS

JUNE 15, 2016

When you talk to the co-founder and CEO of a mobile-first digital bank account offering, you are likely to hear that millennials, to put it lightly, are not fond of big banks. Whether it’s Chime or other apps, millennials are increasingly turning to their mobile devices to keep track of their financial health.

Millennials 100

Millennials Mobile Digital Banking Fintech 100

PYMNTS

MARCH 8, 2018

Dorchester said the pace of payments and security innovation has picked up significantly over the past five years — and that’s a good thing, as it generates new options for businesses to leverage the best of both worlds. Au contraire, said Dorchester: The current pace of innovation is the best thing that’s happened in payments for decades.

Innovation 112

Innovation Security Industry Fraud 112

Insights on Business

FEBRUARY 13, 2019

At IBM Think 2019, Henrique Albuquerque from Bradesco Research and Innovation offered insight into how Bradesco is transforming by focusing their entire business structure around the customer journey. They are highly informed and value the advice of friends. If it doesn’t, negative news travels fast through millennial networks.

Albuquerque 152

Albuquerque Digital Banking Millennials social media 152

PYMNTS

JANUARY 2, 2020

That means making it as easy to get a very holistic view of their financial situation — and then act on that information as they want to. Looking at modern consumers, particularly millennials, the push is toward increased digital intermediation in their financial relationships. Building What’s Next .

Innovation 142

Innovation Digital Strategies Strategy Trends 142

Perficient

APRIL 14, 2022

population is considered millennial or younger as of July 2019), the demand for personalization in the commerce experience grows. New product opportunities are being driven by innovation and market conditions. As digital natives begin to make up the majority of the U.S. population (just over half the U.S.

Strategy 332

Strategy Tools Industry Customer Experience 332

PYMNTS

SEPTEMBER 16, 2019

And so a sheepherding innovation – and new vocabulary word – was born. In the payments ecosystem, we need look no further than the bridge millennial for how the connected purchasing experience will evolve over the next decade. Analysts pinpoint certain companies as bellwethers for the performance of a sector.

Millennials 222

Millennials Study Course Trends 222

PYMNTS

DECEMBER 22, 2016

In an interview with Karim Ahmad, TSYS executive vice president of global product and innovation, PYMNTS’ Karen Webster delved into the very nature of change, marking what once might have been a staid industry. I’m a pretty prosaic guy when it comes to … innovation,” said Ahmad.

Innovation 100

Innovation Payments Regulation Industry 100

PYMNTS

DECEMBER 24, 2020

Millennials have shown remarkable interest in these solutions, which allow consumers to finance purchases with specific terms when they check out online. Millennials lead in the early adoption of BNPL, especially older “ bridge millennials ,” or those aged 32 to 41 who tend to have more purchasing power than their younger counterparts.

Payments 260

Payments Millennials Survey Trends 260

PYMNTS

APRIL 2, 2020

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

United States 174

United States Security Innovation Mobile 174

Perficient

JANUARY 12, 2021

Augmented reality is an interactive experience of a real-world environment where the objects are enhanced by computer-generated perceptual information, sometimes across multiple sensory modalities, including visual, auditory, haptic, somatosensory, and olfactory. So, is now the time for AR? So, is this the year of AR breakthrough?

Customer Experience 538

Customer Experience Branding Video Online 538

NCR

JULY 12, 2016

Millennial customers are quickly becoming key to the growth strategy of financial institutions, particularly in hyper-competitive markets where customer churn remains high. While millennials tend to judge a bank on the basis of its digital capabilities, they still also expect a human connection to advise them.

Millennials 40

Millennials Meeting Compliance Regional 40

PYMNTS

JULY 25, 2019

Banks need to innovate faster and further when it comes to the technology they use on their online platforms, as to stay one step ahead of bad actors with access to the same technology. As JPMorgan Chase shutters their millennial and Gen Z-focused digital-only bank Finn, it is taking this lesson to heart.

Digital Banking 176

Digital Banking Innovation Fraud United States 176

PYMNTS

JANUARY 22, 2020

Platforms that do not innovate to support the payment needs of the gig eco nomy will soon find themselves out of touch and obsolete. gig economy is growing and why payment innovation and speed are becoming critical to platforms fighting to maintain freelancer loyalty. In the inaugural Gig Economy Tracker , PYMNTS examines how the U.S.

Payments 195

Payments Millennials Innovation Trends 195

PYMNTS

AUGUST 17, 2017

But, while closing physical bank branches might appear to be a wise cost-saving measure, the move comes with risks that could hurt banks’ relations with new millennial customers. With mobile banking technology on the rise, it has seemingly become more important than ever for banks to stay on top of the latest digital innovations.

Millennials 132

Millennials Digital Banking San Francisco Fintech 132

PYMNTS

JUNE 28, 2017

From their affinity for brunch (and avocados on toast ) to their attachment (uncorded, of course) for subscription services , it’s no secret millennials have some significant spending differences compared with older generations. Focusing on mobile millennials. That can be a tremendous help.

Millennials 108

Millennials Security Mobile social media 108

PYMNTS

JUNE 26, 2020

What we are seeing [is] continual innovation in terms of services and offerings for corporates and for individuals that are being built utilizing open banking rails.”. Some of these innovations include improved data gathering capabilities and heightened protection against financial crime. Open Banking Prevents Data Exposure.

System 198

System Data Security Examples 198

PYMNTS

MARCH 8, 2017

These proxy services aim to make the payments progress smoother by eliminating the need for users to exchange information, such as bank account details, like they do with checks, and to instead rely on mobile phone numbers or email addresses. Faster Payments with Proxy Services.

Meeting 109

Meeting Payments Millennials Innovation 109

PYMNTS

NOVEMBER 16, 2017

Mary’s chief operating officer, Ken Senus, about how the credit union has evolved since it was founded and why, perhaps counterintuitively, its age is an appealing factor for millennial members. From Mill Workers to Millennials. Mary’s, are staying informed about what services their members expect an FI to deliver. “As

Millennials 101

Millennials US New Hampshire Resources 101

PYMNTS

JANUARY 26, 2021

For example, many are seeking more information on how Amazon uses Alexa to collect consumer data, and how much control users have over how much data is harvested, which has been a long-running concern. It also connects users to human agents who can call emergency services on their behalf, much like a traditional security system.

Millennials 175

Millennials Data Trends Security 175

PYMNTS

MAY 19, 2020

That trend was particularly pronounced among older “bridge millennials,” who on average owned six separate connected devices, not counting their phones. According to PYMNTS’ latest consumer data on the subject, 47 percent of millennials have shifted their routines online, while 45.1 percent of bridge millennials have done so.

Technology 205

Technology Millennials Retail Report 205

Abrigo

SEPTEMBER 2, 2020

Banking technology and digital offerings have long been associated with the preferences of Millennials and Gen Z, but the coronavirus has quickly reshaped banking behaviors. Capitalizing on PPP innovations for a better experience. A relationship-based, community focus in a digital world.

Lending 259

Lending Community San Antonio Survey 259

PYMNTS

MARCH 17, 2020

Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. One of the biggest lessons would perhaps come as a surprise to many in the SMB FinTech space.

Millennials 168

Millennials User Experience Alabama Tools 168

Chris Skinner

FEBRUARY 3, 2017

It should be publishing informed insights but this post was more of a headline grabber from Scott A. Snyder, chief innovation officer at venture capitalist firm Safeguard Scientifics and a senior fellow at Wharton’s Mack Institute for Innovation Management. million banking jobs by 2025.

Innovation 150

Innovation Millennials ATM Data 150

PYMNTS

FEBRUARY 19, 2020

Corporate buyers can pay more rapidly online with credit cards, benefitting sellers, and enjoy easy access to detailed, searchable information to guide their purchasing decisions. The site provides prospective customers with easy access to detailed product and purchasing information, helping to sway their decisions to buy.

Mobile 197

Mobile Online Payments Tools 197

PYMNTS

JANUARY 18, 2019

Digital identity solutions must be able to collect users’ information without making the process overly complex. At the same time, they must also anonymize any data collected to keep users’ personal information and health private. As the millennial population grows, the implementation of smart city technology will accelerate.

Millennials 198

Millennials Tools Wyoming Idaho 198

PYMNTS

JANUARY 24, 2020

However, government bodies are unable to innovate at the same breakneck pace as retailers or other consumer service industries, as they must adhere to complex regulations, and ensure that their software is not leaving partners behind. Payment Challenges Stall Government Innovations . Fraud Issues Stemming From Paper Check Use.

Payments 130

Payments US Fraud Innovation 130

PYMNTS

OCTOBER 19, 2018

Millennials are credited as the digital generation, leaving their parents and grandparents behind, even though a majority of consumers over the age of 60 are banking online and regularly interacting with chatbots. Up-and-coming Generation Z grew up in the information age, but a large number are nonetheless financially illiterate.

Data 152

Data Study Millennials Online 152