PYMNTS

NOVEMBER 8, 2019

Customers who do not feel they can safely transact on such platforms are highly unlikely to return to them, putting tremendous pressure on merchants to provide experiences that are both seamless and secure. Walking The Security-Seamlessness Line. Getting Preemptive About Fraud.

Fraud 101

Fraud User Experience Customer Experience Tools 101

PYMNTS

MARCH 20, 2020

Fraud attacks’ frequency and complexity will likely continue to rise despite merchants’ best efforts to prevent them. The Latest Fraud Decisioning Developments. The United Kingdom’s RELX , an information and analytics firm, has meanwhile purchased fraud prevention firm Emailage to boost its own anti-fraud efforts.

Industry 225

Industry Fraud social media Security 225

PYMNTS

NOVEMBER 12, 2019

Last month, Nasdaq began using an artificial intelligence (AI)-powered tool to flag suspicious trades. The machine learning tool got up to speed after a year of processing trade data and non-public information. Current and Future State of Fraud. Companies fighting fraud are failing to tap into unstructured data.

Fraud 100

Fraud Data Tools User Experience 100

PYMNTS

FEBRUARY 26, 2019

In the latest Mobile Order-Ahead Tracker , PYMNTS examines developments in the mobile order-ahead world, as well as how consumers are responding to new features and tools designed to augment users’ experiences for the better. However, the rise of mobile ordering also comes with growth in account takeover fraud.

Fraud 186

Fraud Mobile Branding User Experience 186

PYMNTS

NOVEMBER 12, 2020

“Consumers benefit from the real-time transaction risk analysis with fast and frictionless online shopping, leading to a simple and secure user experience.” . The SIA and INFORM initiative is part of the compliance with the new Payment Services Directive (PSD2) and also helps protect shoppers from online fraud. .

Payments 165

Payments Compliance Fraud User Experience 165

PYMNTS

JANUARY 30, 2018

In corporate finance, the tool could upend the status quo of supply chain management, cross-border payments, invoicing and document sharing and more. When it comes to blockchain technology, where there is a crowded field of competitors, a bad user experience could permanently damage a company’s brand.”.

blockchain 144

blockchain Security Software Tools 144

PYMNTS

SEPTEMBER 15, 2020

In the new Digital Identity Tracker, Paine discusses why digital ID verification tools could hold the key to sharing platform satisfaction. They must reassure customers they are safe from viral contagion in sharing economy spaces while ensuring their personal data is secure from rising incidents of fraud.

Report 206

Report Los Angeles Fraud Utah 206

PYMNTS

NOVEMBER 12, 2020

“Consumers benefit from the real-time transaction risk analysis with fast and frictionless online shopping, leading to a simple and secure user experience.” . The SIA and INFORM initiative is part of the compliance with the new Payment Services Directive (PSD2) and also helps protect shoppers from online fraud. .

Payments 130

Payments Compliance Fraud User Experience 130

PYMNTS

JANUARY 9, 2019

Stopping fraudsters can feel a bit like playing Whac-A-Mole for luxury retailers who want to protect customers and data, and no one wants to be the next retailer to experience a data breach or high-volume fraud attack. How Omnichannel Is Changing The Way Luxury Retailers Respond To Fraud.

Fraud 109

Fraud Retail Security Online 109

PYMNTS

MAY 23, 2017

In the latest Data Drivers, Uri Rivner, head of Cyber Strategy and vice president of Business Development at BioCatch , stated that as countries around the world embrace faster payments, they may do well to heed some sobering statistics on fraud gleaned from the United Kingdom’s own experience. Data Point One: 300 Percent.

Fraud 101

Fraud Payments Data Cards 101

PYMNTS

JUNE 10, 2020

This has increased the need for FIs to develop convenient mobile onboarding experiences, but those that lack confidence in their ability to secure such channels appear to be reluctant to offer them. Getting the mobile experience right can be tricky, however, and various inconveniences have impeded users’ experiences for years.

Mobile 130

Mobile Security Examples Study 130

PYMNTS

AUGUST 3, 2020

Google’s expertise in building great user experiences and a highly-scaled and secure infrastructure is a great complement to BankMobile’s financial and regulatory expertise and its unique customer acquisition funnel in the higher education segment.”.

Google 239

Google Digital Banking Pennsylvania FDIC 239

PYMNTS

FEBRUARY 11, 2020

The future of eCommerce, and fraud prevention, is flipping the script from just stopping bad transactions to enabling personalized customer experiences. Or is there a high level of trust that deserves a VIP experience? That is why legacy fraud prevention tools are becoming less and less efficient and effective.”.

Fraud 146

Fraud Security Data Tools 146

PYMNTS

JULY 31, 2019

According to PYM NTS’ research, 57 percent of all FIs will focus on this area over the next three years, making it the highest item on an agenda that also includes user experience, consumer engagement, and fraud and security. We found that 52 percent of all FIs will concentrate on this area over the next three years.

Innovation 151

Innovation Report UX User Experience 151

PYMNTS

OCTOBER 26, 2016

It’s been a busy 12 months since the last Money20/20, as new technologies and threats have disrupted the security space time and time again. Similarly, the continued steady global increase in the use of mobile devices helped fuel the development and release of new tools to security companies, as well as access to richer, deeper user data.

Security 100

Security Mobile Las Vegas User Experience 100

PYMNTS

JUNE 11, 2019

In fact, a recent study found that cell phone numbers were the fifth-most-important part of respondents’ identities, following Social Security numbers, driver’s licenses, dates of birth and home addresses. Deep Dive: Balancing Security and Convenience in Digital Identities. Developments from around the Digital Identity World.

Online 145

Online blockchain social media Security 145

PYMNTS

MAY 20, 2020

For merchants and financial institutions (FIs), the “new normal” of commerce — done increasingly online — means that battling fraud is a bit like feeling an elephant. The pandemic has paved the way for fraudsters to try new avenues of attack, and is laying bare the limitations of the fraud prevention tools currently deployed.

Fraud 208

Fraud Examples Data Tools 208

PYMNTS

JULY 2, 2020

Less than 30 percent of credit union decision-makers say their CUs prioritized loyalty innovations in the past three years, however, ranking the priority behind fraud management, real-time payments, digital wallets and other initiatives. percent of CU members in the survey said they would prefer their CUs to not innovate at all, while 76.3

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

AUGUST 24, 2017

3D-Secure 2.0 In this case, though, that upgrade comes to a security protocol designed to strengthen security around online credit card transactions, but which has seen little change since its inception 17 years ago. Of course, a streamlined user experience and mobile-first approach will encourage adoption, as well.

Security 102

Security CA User Experience Mobile 102

PYMNTS

NOVEMBER 13, 2020

Fraud is another consideration. The growing reliance on global digital payments calls for strong mechanisms that are immune to security threats and can handle large volumes of transactions safely without compromising delivery times,” Nilesh Pathak, Chief Technology Officer at Nium told PYMNTS. “One

Payments 259

Payments User Experience Meeting System 259

PYMNTS

AUGUST 23, 2019

These marketplaces also need to make sure that payments, however quick, remain safe and secure as fraudsters continue to hammer at the gates. The Playbook also examines the increasing threat of fraud as more marketplaces deal with data breaches and their aftermath.

Millennials 165

Millennials Trends Meeting social media 165

PYMNTS

FEBRUARY 27, 2020

Such data sharing and partnerships enable service providers to augment their products for better user experiences, and increasingly, small businesses aren’t keeping quiet about their demands for richer banking services. Enfuce Tackles Fraud In Open Banking. China Dips Its Does Into Unlocking Data.

Fintech 192

Fintech Fraud Data Lending 192

PYMNTS

DECEMBER 10, 2020

Advocates of the strategy say it provides banks with an error-free way to onboard customers while reducing fraud and preventing application abandonment. . Speedy, secure onboarding is vital at a time when consumers have to use digital banking to prevent health risks. Reducing FI Onboarding Time, Costs . million by 2025.

Video 201

Video Digital Banking User Experience Tools 201

PYMNTS

SEPTEMBER 25, 2018

Fusion Risk Management is expanding its corporate risk management software offering by integrating new functionality into the tool, the company said in a press release on Monday (Sept. He added, “Fragmented programs that rely on legacy tools bear hidden costs and risks.”.

Risk Management 182

Risk Management Software Management User Experience 182

PYMNTS

SEPTEMBER 24, 2019

That sentiment was underscored earlier this month when South Korea said it would delist a number of altcoins from an exchange over privacy concerns – namely, the anonymous nature of the transactions are at odds with the goals of the Financial Action Task Force (FATF), which include combating money laundering and fraud.

Innovation 182

Innovation Fraud Technology Security 182

PYMNTS

NOVEMBER 3, 2020

In recent years, FinTech partnerships and integrations have become an integral component of providing a positive end-user experience. There is the potential, too, for integrated invoicing capabilities within QuickBooks to combat invoice fraud , a growing pain point for the B2B payments landscape.

Online 150

Online Groups Fintech User Experience 150

PYMNTS

JULY 3, 2020

The mantra ‘easy is the new loyalty’ defines what members want from their credit unions right now: user-friendly, convenient tools that are safe and secure,” Scott Young , head of innovation at PSCU, told PYMNTS. Thirty percent said their CUs released user experience innovations during this timeframe as well, up from 20.8

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

DECEMBER 18, 2019

Second, Sonic app users experience another layer of personalization, one in which the app recognizes and authenticates the user, then personalizes the menu to them. Much has been written about AI-powered tools for fraud detection and security. Many retailers are relying on AI to enhance personalization.

Retail 131

Retail Tools User Experience Technology 131

NCR

APRIL 5, 2016

The continuous evolution of online and mobile banking has provided consumers with the ability to have this anytime, anywhere experience, but the tradeoff between securing access and providing a positive user experience seems to be at odds. New approaches must be in place to ensure security.

Digital Banking 40

Digital Banking Security User Experience Mobile 40

PYMNTS

DECEMBER 3, 2019

The drive toward frictionless but secure consumer experiences in other parts of the economy is also leading consumers to expect more from their financial institutions. percent of consumers want authentication controls for added security, and 39.9 Banks are starting to recognize that,” Ali said. It found that 70.2 That’s not all.

Mobile 137

Mobile social media Millennials Exercises 137

PYMNTS

FEBRUARY 12, 2019

The ideal — the goal of ongoing work across much of the digital payments and commerce industries — is to join two related, but distinct, tasks in the hopes of bringing more security and convenience to financial and retail transactions. That resulted in a quite fractured user experience, and inconsistent user experiences.”.

St. Louis 144

St. Louis Mississippi User Experience Knowledge Base 144

PYMNTS

JUNE 6, 2016

Customers are drawn to banking technology that is easy to use yet secure enough to safeguard their personal information. For major banks looking to gain consumer trust while staying ahead of the technological curve, creating services that are both simple and secure can be a major challenge. Shaping a streamlined experience.

Security 100

Security Technology Training America 100

PYMNTS

OCTOBER 20, 2017

“Citi is constantly looking for ways to make banking more convenient by connecting with our customers when and how they want to be served, especially with respect to security and protection,” said Elyse Lesley, head of Digital, Client Experience, Marketing & Analytics, US Retail Bank and Mortgage.

Cards 108

Cards User Experience Mobile ATM 108

PYMNTS

MARCH 14, 2017

Though money laundering is a dangerous and enormous aspect of fraud, it’s often overshadowed by high-profile data breaches and other cybercrime activities. Using technology, specifically mobile tools, to verify identity is what Mitek utilizes to help businesses fill the gaps with customer self-service onboarding through a digital channel.

Meeting 111

Meeting Fraud Knowledge Base User Experience 111

PYMNTS

NOVEMBER 3, 2020

A massive spike in fraud of all kinds has taken businesses by surprise and left them scrambling for solutions, Trulioo Chief Operating Officer Zac Cohen told Karen Webster in a recent conversation. Unfortunately, those firms are finding that they’re surrounded by fraud sharks eager to take a bite out of their business.

Fraud 301

Fraud Security Tools User Experience 301

PYMNTS

MARCH 8, 2019

Signing up for a new financial product or service needs to remain as convenient and secure as possible if third-party providers want to gain the trust and loyalty of modern consumers, said Didier Baclin, chief innovation officer of U.K.-based Security, verification and the benefit of data. PSD2 and the future of open banking.

Lending 135

Lending Data Security Regulation 135

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience. Cash flow remains the No.

Fintech 132

Fintech Groups Data Strategy 132