PYMNTS

JULY 2, 2020

Less than 30 percent of credit union decision-makers say their CUs prioritized loyalty innovations in the past three years, however, ranking the priority behind fraud management, real-time payments, digital wallets and other initiatives. percent from CUs with no loyalty innovation track record.

Innovation 155

Innovation Branding Tools Innovation Strategies 155

PYMNTS

JULY 3, 2020

The mantra ‘easy is the new loyalty’ defines what members want from their credit unions right now: user-friendly, convenient tools that are safe and secure,” Scott Young , head of innovation at PSCU, told PYMNTS. Thirty percent said their CUs released user experience innovations during this timeframe as well, up from 20.8

Innovation 154

Innovation User Experience Tools Technology 154

PYMNTS

DECEMBER 18, 2019

There, Dynamic Yield , the artificial intelligence (AI)-powered personalization platform operator, is being absorbed by fast-food chain McDonald’s. Second, Sonic app users experience another layer of personalization, one in which the app recognizes and authenticates the user, then personalizes the menu to them.

Retail 131

Retail Tools User Experience Technology 131

PYMNTS

JANUARY 30, 2018

In corporate finance, the tool could upend the status quo of supply chain management, cross-border payments, invoicing and document sharing and more. When it comes to blockchain technology, where there is a crowded field of competitors, a bad user experience could permanently damage a company’s brand.”.

blockchain 144

blockchain Security Software Tools 144

Independent Banker

JANUARY 31, 2022

This operating model—iterative and parallel testing and development—ensures an agile approach and strong collaboration as the Federal Reserve and pilot organizations jointly prepare our solutions for launch.”. Our institution has taken a strong focus on fraud as we prepare for FedNow,” Furey says. Tina Giorgio, iCBA.

Community Bank 91

Community Bank Community Resources Fraud 91

PYMNTS

DECEMBER 12, 2018

Financial institutions are in the midst of becoming more mobile, with many of those legacy operations opting to — or at least considering — working more closely with FinTech providers to upgrade services, retain customers and acquire new ones. The debut of 5G promises to add another tool that can aid such efforts.

Fintech 211

Fintech Mobile Analysis Technology 211

PYMNTS

DECEMBER 11, 2019

As the open banking business model permeates into the B2B financial services market, FinTechs and traditional financial institutions continue to find new use cases for API integrations and connectivity to elevate the business-user experience.

Fintech 132

Fintech Groups Data Strategy 132

PYMNTS

APRIL 7, 2017

In an interview with Karen Webster, Karen Redwood, vice president of global payments at WePay, stated that in girding the firm and its stakeholders against the risk of fraud, “we put the experience first, and we have some principles around how we want to design [the experience].” She noted that WePay exists “behind the scenes.…

Compliance 100

Compliance social media User Experience Fraud 100

PYMNTS

JULY 23, 2019

Making sure the person is authorized to use those credentials is critical to establishing trust — and it’s the sweet spot in which Boku operates. The carriers that provide those phones have access to those consumers’ data — and they also have decades of developed skills in matching phones and phone numbers with their operators.

Data 101

Data Mobile Compliance Security 101

PYMNTS

JUNE 24, 2019

Efforts such as the Santander 5G program promise to add another tool that can aid such efforts. Machine learning and artificial intelligence are among the emerging technologies capable of boosting banking operations, including customer service and preventing fraud, as recent PYMNTS research has demonstrated.

Mobile 116

Mobile Fintech Technology Analysis 116

PYMNTS

JUNE 10, 2020

Getting the mobile experience right can be tricky, however, and various inconveniences have impeded users’ experiences for years. It may also spare customers from inconveniences like manual data entry and longer-than-necessary processing waits, creating swifter overall onboarding experiences and granting faster access to funds.

Mobile 130

Mobile Security Examples Study 130

FICO

SEPTEMBER 29, 2022

By moving beyond the current one-size-fits-all approach, telecom operators can customise the user experience by identifying user personas and applying an analytical overlay to their customer data assets, to continually deliver critical insight and targeted customized experiences. But it’s all about trust.

Analytics 52

Analytics Data Risk Management Customer Experience 52

PYMNTS

NOVEMBER 3, 2020

A massive spike in fraud of all kinds has taken businesses by surprise and left them scrambling for solutions, Trulioo Chief Operating Officer Zac Cohen told Karen Webster in a recent conversation. Unfortunately, those firms are finding that they’re surrounded by fraud sharks eager to take a bite out of their business.

Fraud 301

Fraud Security Tools User Experience 301

PYMNTS

MARCH 8, 2019

The company was one of the first to partake in the open banking ecosystem and, according to Baclin, maintaining top-notch security was high priority as it worked toward a more seamless user experience. The silver lining, however, is that there will be less fraud cost for merchants and banks alike.

Lending 135

Lending Data Security Regulation 135

South State Correspondent

APRIL 24, 2023

We have played with this “AI agent” for the past two weeks and can report that it will be a must-have tool to be included in any generative AI initiative. This technology will completely transform how banks approach marketing, sales, customer service, finance, operation, and strategy.

social media 195

social media Data Marketing Technology 195

PYMNTS

OCTOBER 2, 2019

Banks are employing artificial intelligence (AI) and machine learning (ML) tools to strike that balance. Andrew Sloper, head of digital identity and authentication at Chase, recently spoke to PYMNTS about how these solutions allow the bank to deliver seamless and secure user experiences while enabling a preventative approach to fraud.

Fraud 109

Fraud Security Tools Data 109

Banking 2020

AUGUST 27, 2015

One new approach that banks are exploring to mitigate this particular vector of fraud is the notion of using smartphones as a second factor of authentication since most people always have their phone with them. Of course ATMs are operated not as cost reduction tools, but as profit centers for banks and independent owners.

ATM 40

ATM User Experience Fraud UX 40

FICO

SEPTEMBER 22, 2021

Building a hot air balloon our of a ball, kerosene, newspaper, and cotton (E1:S20)… though he later eclipsed this by building another hot air balloon out of a tool shed, tent, parachute, homemade superglue, welding equipment, and a gas tank (S3:E6). Put your business users to work on the data. Not anymore. Spinning Straw into Gold.

Strategy 52

Strategy Fintech Data Industry 52

Fintech Labs Insights

MARCH 13, 2017

Since then, the company has matured; it now offers five solutions across mobile, web, and desktop to help large financial institutions combat onboarding fraud. ” Codó continued, “We focus on three main market needs: user experience, fraud prevention and how to connect digital identity to physical identity.”

User Experience 18

User Experience Fraud Maine Mobile 18

Fintech Labs Insights

FEBRUARY 21, 2017

Today’s funds come from Madrid-based Mundi Ventures, a technology-focused VC firm that also operates in Barcelona, London, and Seattle. In addition to facilitating compliance, Qumram offers internal and external fraud detection, as well as actionable insights that inform banks how to improve the user experience.

social media 15

social media Seattle Compliance User Experience 15

Insights on Business

JANUARY 28, 2019

capture new revenue and increase user engagement. fight fraud more efficiently and accurately. capture new revenue and increase user engagement. fight fraud more efficiently and accurately. 6078 : IBM Counter Fraud Implementation to Address Financial Payments Challenges.

San Francisco 87

San Francisco Analytics Albuquerque Security 87

PYMNTS

MAY 22, 2017

The ransomware attack affected a range of players, including delivery services like FedEx, automakers including Renault and Nissan, transportation operations such as Germany’s Deutsche Bahn and even medical systems such as the U.K.’s To date, more than $80,000 in bitcoin payments have been made so users could access their files again.

Regulation 116

Regulation National Online System 116

Fintech Labs Insights

JUNE 18, 2015

We recently caught up with John Canfield, VP of Risk for WePay, to chat about how he combats fraud. What rarely gets mentioned in the coverage is just how complicated platform payments can be, given myriad operational, regulatory, and risk prevention requirements. It also provides regulatory and fraud risk protection.

Security 12

Security Payments San Jose Fraud 12

Fintech Labs Insights

JANUARY 25, 2016

At FinDEVr San Francisco 2015, Nexmo showed how its APIs and SDKs help companies such as Expedia, Zipcar, and Viber increase security, decrease fraud and protect user identity without compromising the user experience. What is unique about the communications and fraud problems in the financial services sector?

San Francisco 12

San Francisco Bitcoin Fraud User Experience 12

PYMNTS

JANUARY 16, 2020

A two-headed monster of rising churn and rampant fraud is menacing the growing subscription space, and many companies are spending big bucks to roll out innovative fraud-busting technologies to combat it. Trint is operating in a fast-growing, highly competitive field that has drawn in technology giants such as Microsoft and Google.

Customer Experience 131

Customer Experience Fraud Video Security 131

PYMNTS

JUNE 13, 2019

For businesses that operate within the payments ecosystem, playing the long game also means, on occasion, retooling — proactively. focused direct-to-consumer (DTC) operations tied to Whitepages.com. He noted, too, that the businesses, including the B2B operations, had traditionally been funded by the DTC side of the firm.

UX 124

UX Fraud Regional Operations 124

PYMNTS

OCTOBER 13, 2017

Amid all this embrace of mobile commerce, half of all chargebacks come from the online channel, and the cost for online retailers tied to fraud is 8.6 At a high level, the information conveyed includes the user, the merchant, the goods description and the device being used for the transaction. There will be 2.9 percent of revenues.

Security 108

Security CA Payments Analytics 108

PYMNTS

JANUARY 20, 2020

It has motivated a different approach for fighting fraud in the 2020s and beyond. Not only are Fabara and his team using the latest tools, technology and tactics to defend against intrusions, but they are also building and using sophisticated tech to find fraudsters well before they are ready to be found.

Security 168

Security Fraud Risk Management Payments 168

PYMNTS

FEBRUARY 13, 2020

This week’s look at the convergence of AR and AP finds new solutions from banks and FinTechs alike finding opportunity to strengthen the buyer-supplier relationship through tools that tackle friction on both ends of the B2B transaction.

Payments 161

Payments Chicago Management Meeting 161

PYMNTS

OCTOBER 7, 2019

This kind of integration and seamless exchange of data between platforms is key to developing products that operate seamlessly and without manual intervention. Spend data can introduce new opportunities in expense management, particularly when analytics tools like artificial intelligence (AI) enter the fold.

Cards 129

Cards Analytics Management Data 129

PYMNTS

OCTOBER 11, 2018

PSCU works with credit unions individually, and as a collective network, with an emphasis on bringing forward “leading-edge technologies,” solutions and programs that optimize credit union operations. And that data, Fagan noted, is extremely useful in a variety of contexts — like fraud mitigation. What’s Next .

Fraud 140

Fraud Training Cards Tools 140

PYMNTS

MARCH 26, 2020

. “They’re using Excel spreadsheets to manage outstanding invoices and receivables,” he told PYMNTS, adding that the platform offered by Upflow aims to offer a simplified, automated tool for organizations to understand what invoices they have sent out, which have been paid, and which remain outstanding.

Payments 180

Payments Fintech Tools User Experience 180

PYMNTS

FEBRUARY 18, 2020

However, in the case of visual and image-based authentication processes, Trulioo Chief Operating Officer Zac Cohen told PYMNTS, the emerging picture is a bit cloudier. Take, for example, the rise of mobile as a tool in onboarding and verification. We want to be able to fill the gaps in the market with the right tools,” he said.

Regional 145

Regional Security Mobile Technology 145

William Mills

SEPTEMBER 7, 2016

B2B marketplace – Professional procurement tool that is open to everyone. Provides you a tool where you can engage, acquire and grow customers. User can add accounts and turn accounts on and off. They are introducing CrossCore – First smart plug in play fraud and identity platform. operation of Russian-based company.

Mobile 40

Mobile Cards Fraud Data 40

FICO

MARCH 6, 2020

In 2014, I joined Tonbeller as Head of Sales & Channel Operations and became Management Board member shortly thereafter. FICO brings AI and advanced analytics to risk management, fraud detection, collections and much more. Fraud and money-laundering are closely connected. Labor is the most significant component of these costs.

Compliance 81

Compliance Technology Fraud Analytics 81

William Mills

MAY 11, 2016

Diana Chin (HR & Operations). This looks like a polling tool, to get quick client feedback, mostly about current events. The fact that this is an automated tool means it lacks authenticity. Customers can store all of their online profiles in one secure location to improve user experience. Virtual reality?

Video 40

Video Mobile social media Analytics 40

PYMNTS

JULY 1, 2019

The Libra Association was created specifically to demonstrate that the network will operate separately from Facebook. . “We We have to understand what [regulators] really want – consumer protection, avoiding fraud, avoiding terrorism financing, avoiding money launderers,” said Lambert.

blockchain 100

blockchain cryptocurrency Retail Regulation 100